CONTACTS
0201 - Fry's Electronics Store #24
020101 - Mr. Ryan Duldulao
020102 - Service Technician
020104 - Service Department
SUBJECTS
C22 Procurement Fry's SRO #376281 $49 Purchase Services Assembly Com
2203 -
2203 - ..
2204 - Summary/Objective
2205 -
220501 - Follow up ref SDS 33 0000. ref SDS 32 0000.
220502 -
220503 -
220504 -
220505 -
220506 - [On 150621 1011 Amazon shipping replacement AX1200i power
220507 - supply for delivery on 150622. ref SDS 36 P25M
220509 - ..
220510 - [On 150628 0932 Ken installed updated BIOS code using USB
220511 - flash drive with external BIOS flash button on the rear i/o
220512 - panel, ref SDS 39 HE4G; he connected the ribbon cable for
220513 - the VGA bracket port to the VGA header on the motherboard,
220514 - and connected a monitor to the VGA port; then powered up
220515 - the system; this time the system posted to the monitor,
220516 - indicating Xeon E5-2690v3 microprocessors, installed 64MB
220517 - memory and motherboard are all functional. ref SDS 39 4C5I
220518 -
220519 -
220520 -
220521 -
220523 - ..
2206 -
2207 -
2208 - Progress
2209 -
220901 - C22 System Components
220902 -
220903 - Follow up ref SDS 33 NQ5F, ref SDS 32 NQ5F.
220904 -
220905 - On 150613, purchased services Fry's SRO #376281 assemble components to
220906 - build c22. 150613 1051, ref SDS 32 I83G
220908 - ..
220909 - On 150615 visited Fry's to investigate progress building c22,
220910 - previously discussed with Ken on 150613 1051. ref SDS 32 HU63 Ken
220911 - said there were not enough stand-offs to install the motherboard. He
220912 - has ordered the parts, and expects delivery later today or tomorrow.
220913 - Ken will be out of the office Tuesday and Wednesday, so expects to
220914 - complete the work on Thursday.
220916 - ..
220917 - On 150619 received call from Ken saying he has completed assembly of
220918 - c22, and asks about installing the os? Visited Fry's in the evening.
220919 - Ken has left for the day. Inspection of c22 shows all components
220920 - installed in the case and cables connected. Ken will be in the
220921 - office tomorrow morning.
220923 - ..
220924 - UEFI CMOS/BIOS setup is explained on Wikipedia...
220925 -
220926 - https://en.wikipedia.org/wiki/Unified_Extensible_Firmware_Interface
220928 - ..
220929 - Consider updating UEFI, per JJ video...
220930 -
220931 - https://www.youtube.com/watch?v=RAxnUJQhFZs
220932 -
220934 - ..
220935 - Objectives for Fry's assembly components to build c22...
220937 - ..
220938 - Install additional components...
220939 -
220940 - 1. Received in the mailbox Amazon Order # 107-3871941-2145058
220941 - purhcased on 150612, ref SDS 30 6L5J, and received from Amazon
220942 - on 150616 1613. ref SDS 34 6L5J
220944 - ..
220945 - M.2 SSD PCIe SSD 256GB
220946 - Plextor M6e Series 256GB M.2 PCIe Internal Solid State Drive (PX-G256M6e)
220947 -
220948 -
220949 - http://www.amazon.com/gp/product/B00KIMIETO?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00
220951 - ..
220952 - Plextor PCIe M.2 2280 SSD
220953 - Model..................................... PX-G256M6e
220955 - ..
220956 - FW (firmware version)..................... 1.05
220957 - Manufactured.............................. March 2015
220958 - Serial number............................. P02512107203
220960 - ..
220961 - Sequential read........................... Up to 770MB/s
220962 - Sequential write.......................... Up to 580MB/s
220964 - ..
220965 - Install Plextor M.2 PCI-e device for primary system disk c to
220966 - store operating system and programs, planned on 150612 1520,
220967 - ref SDS 30 LJ5J, and shown in the record on 150613 1051.
220968 - ref SDS 32 FV6G
220970 - ..
220971 - There is an indication that Plextor M.2 SSD storage devices do
220972 - not require software drivers. ref SDS 5 7F9K
220974 - ..
220975 - There is however a download driver, so stored it in...
220976 -
220977 - G:\00\plextor_m.2_ssd_driver\PLEXTOR_PX-G256M6e_1.06.rar
220979 - ..
220980 - Configuring M.2 for primary drive with OS boot ops, including
220981 - BIOS settings, explained at...
220982 -
220983 - https://www.youtube.com/watch?v=v7PEBscJbno
220985 - ..
220986 - Installing Windows 7 on M.2 boot drive...
220987 -
220988 - https://www.youtube.com/watch?v=v7PEBscJbno
220989 -
220990 -
220992 - ..
220993 - 2. Wireless Wi-Fi Adapter
220994 -
220995 - Tp Link Tl Wdn4800 Dual Band Wireless N900 Pci Express
220996 - Adapter,2.4Ghz 450Mbps/5Ghz 450Mbps, Include Low. Profile
220997 - Bracket. Pci Express X1 . 450 Mbps . 2.48 Ghz Ism . 5.83 Ghz
220998 - Unii. Internal "Product Type: Wireless Devices/Wireless Nics
220999 - & Adapters"
221000 -
221001 - http://www.amazon.com/gp/product/B00V5EKNZM?psc=1&redirect=true&ref_=oh_aui_detailpage_o01_s00
221002 -
221003 -
221004 -
221006 - ..
221007 - 3. Startech 2 Port PCI Express SATA 6 Gbps eSATA Controller Card
221008 - Dual Port PCIe SATA III Card 2 Int 2 Ext Add 2 external or
221009 - internal SATA 6 Gbps ports to a computer through a PCI Express
221010 - slot
221011 -
221012 - http://www.amazon.com/gp/product/B00MZ3DFRA?psc=1&redirect=true&ref_=oh_aui_detailpage_o02_s00
221013 -
221015 - ..
221016 - 4. Windows 7 Ultimate install operating system on M.2 SSD
221018 - ..
221019 - Product Key.............................. c20
221020 -
221021 - W69X2 QGRP9 DF6BR 6BBXH QBTDJ
221023 - ..
221024 - Alternate................................ c16
221025 -
221026 - PHG2H 2JWM8 7T4YQ PFW4B 9H87T
221027 -
221028 -
221030 - ..
221031 - M.2 PCI Express SSD Storage Device Installed
221032 -
221033 - Ken asked where M.2 PCI express SSD connects to the Asus Z10PE-D8
221034 - motherboard? This is shown in Asus product specifications reviewed on
221035 - 150612 1447. ref SDS 29 BQ5I
221037 - ..
221038 - After placing M.2 in the port on the motherboard, Ken had to find a
221039 - screw to fasten the M.2 SSD storage component to the motherbord.
221040 - Don't know why it didn't come with either the board or the M.2 device.
221042 - ..
221043 - He reported experience installing Windows 7 on M.2 SSD, which requires
221044 - configuring the UEFI BIOS under "Onboard Devices Configuration", and
221045 - change "PCI Express x4_3 Slot (Black) Bandwith" to "M.2 mode."
221047 - ..
221048 - Ken installed the wireless wi-fi adapter, and then the eSATA 2 port
221049 - adapter.
221051 - ..
221052 - On examination, he switched the oder and moved these adapters so there
221053 - is more separation between the ports on the back of the computer.
221054 - This will provide easier access to the eSATA port for connecting an
221055 - external HDD.
221057 - ..
221058 - Ken removed the plastic cover plate from the HDMI 2.0 port on the GTX
221059 - 980 video adapter.
221060 -
221061 -
221063 - ..
221064 - C22 Initial Build Assembled System Fails to Post
221065 - Power Supply Corsair AX1200i Defective Must Be Replaced
221066 -
221067 - Ken connected power cable to the power supply and set the power
221068 - switch to on.
221070 - ..
221071 - Lights came up on the motherboard indicating the board is receiving
221072 - power. Nothing else worked. The system failed to post, which is the
221073 - initial goal to establish completion of system build under SRO
221074 - #376281.
221075 -
221076 - [On 150626 0821 after changing power supply and
221077 - microprocessors, c22 still failed to post. ref SDS 38 PL7O
221079 - ..
221080 - [On 150628 0932 Ken installed updated BIOS code using USB
221081 - flash drive with external BIOS flash button on the rear i/o
221082 - panel, ref SDS 39 HE4G; he connected the ribbon cable for
221083 - the VGA bracket port to the VGA header on the motherboard,
221084 - and connected a monitor to the VGA port; then powered up
221085 - the system; this time the system posted to the monitor,
221086 - indicating Xeon E5-2690v3 microprocessors, installed 64MB
221087 - memory and motherboard are all functional. ref SDS 39 4C5I
221089 - ..
221090 - Ken tried the power supply self-test. It should show green,
221091 - indicating successful test.
221093 - ..
221094 - The light however did not light up. Ken said that either a red light
221095 - or no light indicates the power supply failed.
221096 -
221097 - [...below on 150620 0913 at 1807 meeting at Fry's
221098 - establishes AX1200i power supply defective, and must be
221099 - replaced. ref SDS 0 P43K
221101 - ..
221102 - [On 150621 1011 Amazon shipping replacement AX1200i power
221103 - supply for delivery on 150622. ref SDS 36 P25M
221105 - ..
221106 - He left the service area and went to the parts department. He
221107 - returned in 10 minutes with both another Corsair AX1200I power supply
221108 - and another power supply produced by another manufacturer.
221110 - ..
221111 - Ken said it will take a few hours to resolve this matter, testing
221112 - alternate power supplies to isolate the cause of the problem.
221114 - ..
221115 - We may have to RMA the AX1200i power supply back to Corsair in Fremont
221116 - and get a replacement. Actually, this will go back to Amazon, and
221117 - order a new one.
221118 -
221119 - [On 150622 1236 received power supply AX1200i replacing
221120 - defective merchandise, and fulfilling Amazon replacement
221121 - RMA order #115-4754782-2052264; further delivered
221122 - replacement unit to Ken at Fry's to continue assembly c22.
221123 - ref SDS 37 HE4G
221124 -
221125 -
221127 - ..
2212 -
2213 -
2214 - 1128
2215 -
221501 - Left for home. Will do a hike and check with Ken in 3+ hours on
221502 - progress.
221503 -
221504 -
221506 - ..
2216 -
2217 -
2218 - 1630
2219 -
221901 - Back from hike.
221902 -
221903 - Called Fry's and asked for Ken...
221904 -
221905 - 925 852 0340
221907 - ..
221908 - The attendant in Service Department said Ken is out making deliveries.
221909 - He is expected back in the office between 1700 - 1800.
221910 -
221911 -
221913 - ..
2220 -
2221 -
2222 - 1752
2223 -
222301 - Ken did not call back.
222302 -
222304 - ..
2224 -
2225 -
2226 - 1807
2227 -
222701 - Drove to Fry's.
222702 -
222703 - Met Ken as he was leaving for the day. His shift ends before the
222704 - store closes at 2100 this evening, because he started at 0800.
222706 - ..
222707 - Ken explained work establishing the AX1200i power supply is defective.
222708 - He connected the Corsair AX1200i power supply to another system that
222709 - is functioning correctly. It failed to function in that
222710 - configuration. This confirms earlier testing that indicated ZX1200i
222711 - power supply is defective, per above. ref SDS 0 MS6G
222712 -
222713 - [On 150621 1011 Amazon shipping replacement AX1200i power
222714 - supply for delivery on 150622. ref SDS 36 UP5O
222716 - ..
222717 - Ken further believes the Asus Z10PE-D8 motherboard may be defective as
222718 - well.
222720 - ..
222721 - He connected a power supply from another computer system that is
222722 - functioning correctly to the c22 setup. In this configuration, the
222723 - Z10PE-D8 WS motherboard will not post. He is getting 8 volts on one
222724 - of the 2 microprocessors, but should be getting 11 volts. He did not
222725 - mention having tested the 2nd microprocessor.
222727 - ..
222728 - Tomorrow he will perform more tests to verify whether the Asus
222729 - Z10PE-D8 motherboard is defective, or possibly there is an assembly
222730 - error of some kind that can be corrected.
222731 -
222732 - [On 150621 1011 Ken did further research and discovered
222733 - Asus Z10PE-D8 motherboard requires Intel E5-2690 v3
222734 - microprocessors, and so is incompatible with E5-2690 v2
222735 - processors. ref SDS 35 OR7H
222736 -
222737 -
222738 -
222740 - ..
2228 -
2229 -
2230 - 1905
2231 -
223101 - Research found several things to consider...
223103 - ..
223104 - Ken might apply Asus Z10PE-D8 feature....
223105 -
223106 - 1. Dr Power for intelligent PSU detection
223107 -
223108 - https://www.asus.com/Motherboards/Z10PED8_WS/
223109 -
223110 - As the Z10PE-D8 WS is meant for professional users who rely on
223111 - non-stop operation, stable power delivery is critical. Real
223112 - time power supply health detection helps prevent sudden system
223113 - shutdown and provides hassle-free notifications should power
223114 - delivery be insufficient. Additionally, LED messages on the
223115 - board clearly indicate any relevant power issues in the event
223116 - your system fails to boot.
223117 -
223119 - ..
223120 - Asus offers...
223121 -
223122 - 2. "Advanced Replacement Service" (ARS) explained at...
223123 -
223124 - https://www.asus.com/support/FAQ/1008386/
223126 - ..
223127 - 3. Call Asus for assistance...
223128 -
223129 - "Server Support Line"
223130 -
223131 - 812-282-2787
223133 - ..
223134 - ARS request submit via email at...
223135 -
223136 - http://vip.asus.com/eservice/usa_ars.aspx?_ga=1.5448563.112998654.1434893992
223138 - ..
223139 - Should this service be used, or should customer simply return to
223140 - Amazon, and let them process?
223141 -
223142 -
223143 -
223144 -
223145 -
223146 -
223147 -
223148 -
223149 -
223150 -
223151 -
223152 -
2232 -
Distribution. . . . See "CONTACTS"