THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com
S U M M A R Y
DIARY: May 26, 2015 02:32 PM Tuesday;
Rod Welch
VA MCSF meeting Irene in Radiology to commend her work during CABG surgery in 2009.
1...Summary/Objective
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CONTACTS
SUBJECTS
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0403 -
0403 - ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 3 D26K, ref SDS 2 QP8L.
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040507 -
040509 - ..
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0408 - Progress
0409 -
040901 - While in radiology department to schedule CT barrium swallow test for
040902 - tomorrow, asked the attendant if he knows Irene in the Ultrasound
040903 - unit? ref SDS 4 248L He took me down the hall and around the corner
040904 - to an office of the Lead Medical Clerk. Her name is Caroline Putnam.
040906 - ..
040907 - Asked Caroline if Irene still works here, who did sonogram testing in
040908 - ICU on 091021, and to prepare for CABG +4 surgery the next day.
040909 - ref SDS 1 04CH Explained she provided care several more times, on
040910 - 091030, to verify deep vein thrombosis (DVT - blood clot caused by
040911 - cordis catheter). ref SDS 2 1N6L Irene arranged for the patient to be
040912 - returned to the recovery room in Telemetry, rather than sit for an
040913 - hour or so in an overcrowded waiting room due to a surge in radiology
040914 - test cases pending at the time. ref SDS 2 1N8W When the backlog was
040915 - reduced, she sent someone to bring the patient back to Radiology for
040916 - the sonogram test which took about 10 minutes. ref SDS 2 1N5P This
040917 - enabled the patient to work concurrent with Irene performing sonogram
040918 - services for other patients.
040920 - ..
040921 - On 091208 1300 after a month of treatment with coumadin, Irene did
040922 - follow up sonogram finding no evidence of DVT nor blood clotting of
040923 - any kind in location discovered today; Doctor Stewart ordered
040924 - treatments with Coumadin to end, necessary for surgery on 091216, but
040925 - with findings today, Coumadin need not be resumed after surgery.
040926 - ref SDS 3 D26K
040928 - ..
040929 - Caroline said Irene Turman still works in the Ultrasound Department as
040930 - a sonographer. She said to wait, while she asks Irene to come out to
040931 - the hallway.
040933 - ..
040934 - After about 2 minutes, Caroline returned with Irene.
040936 - ..
040937 - Told Irene have been waiting 6 years to tell her personally what a
040938 - terrific job she did providing care in my case. Explained experience
040939 - getting care and helping patients at Kaiser and other medical
040940 - facilities. The VA is noticably superior respecting patient's
040941 - dignity, time, and concerns; provides better care top to bottom by
040942 - doctors, nurses, technical support - even the janitor knew my name and
040943 - had a cheerful word everyday when I went through the heart surgery
040944 - program in 2009. Everyone I've encountered over the past 10 years at
040945 - the VA seems skilled, and determined to provide good care with
040946 - emotional support that sustains patients through difficlt times.
040948 - ..
040949 - Irene stands out delivering excellent care through patient
040950 - collaboration that optimizes outcomes. She brings energy and
040951 - cheerfulness to her work that conveys confidence, optimism, and joy to
040952 - her patients. Today, while in Radiology just wanted to take a moment
040953 - saying thanks for doing more, indeed a lot more, than the job
040954 - description calls out.
040956 - ..
040957 - Extended my hand to shake hands. Irene smiled and gave me a hug, and
040958 - wishpered she is pleased I noticed her work, and took time to say so.
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