THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: July 11, 2014 10:18 AM Friday; Rod Welch

Good Feet buy orthortics resolve metatarsalgia to enable hiking.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Good Feet Buy Maintainer Shoe Inserts Flex Support and Cushion Mediu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1403 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1403 -    ..
1404 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
1405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140501 - Follow up ref SDS 6 0000. ref SDS 5 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140503 - Good Feet did not have the Maintainer set of orthodic shoe inserts                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
140504 - that fit well a few weeks ago on 140628, ref SDS 0 6B5I, so bought the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140505 - best fit from among three choices offered. ref SDS 0 QQ5N  Will test                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140506 - with a hike and use experience to try other Maintainer sets to improve                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140507 - comfort and support to protect against metatarsalgia. ref SDS 0 MF6J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140508 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140509 -            [On 140826 excessive outward tilt caused by the Good Feet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
140510 -            orothotics was problematic hiking the Rim Trail at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140511 -            Lafayette Reservoir, reported in case study on 120101 0900.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140512 -            ref SDS 1 XTTR                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140514 -             ..
140515 -            [On 140828 1203 after hiking 145 miles wearing Good Feet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
140516 -            orthotic inserts with Hoka Stinson Trail shoes the soles                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140517 -            show pronounced wear on the outer edges, yet appear                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
140518 -            practically new on the inside edges indicating the inserts                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140519 -            cause the feet to tilt outward; Fleet Feet maintains                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140520 -            inserts should support feet resting flat without excessive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140521 -            tilt. ref SDS 8 N43H  Bought Orange Superfeet orthotic                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
140522 -            inserts to try for comparison to maintain recovery from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
140523 -            metatarsalgia without injury to feet, ankles, and hips from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140524 -            excessive tilt. ref SDS 8 IF6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140525 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140526 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140527 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140529 -  ..
1406 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1408 - Background                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140901 - Background on metatarsalgia reported on 140627 1223. ref SDS 5 RQ6G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
140902 - Case study shows progressive injury over past 5 months, reported on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140903 - 120101 0900. ref SDS 1 PS3F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
140905 -  ..
140906 - Orthotics is a common solution, explained in research also on 140627                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140907 - 1223. ref SDS 5 Q73I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
140909 -  ..
140910 - On 140203 VA prescribed continued exercise regimen for regression of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140911 - artherosclerotic plaques that cause cardiovascular disease (CVD-CAD),                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140912 - shown in Progress Notes on meeting at the Medical Center. ref SDS 2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
140913 - E34O  VA prescription aligns with remarkable progress managing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
140914 - cholesterol over the past 6 months, reported in lipid history on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
140915 - 140514 0950. ref SDS 3 W25L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
140917 -  ..
140918 - On 140628 meeting with Wynetta at Good Feet - orthotics were developed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140919 - and tested positive using "maintainer" inserts. 140628 1215,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
140920 - ref SDS 6 QY63  Good Feet offered these orthotic inserts for $300,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
140921 - also reported on 140628 1215. ref SDS 6 Y24F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
140923 -  ..
140924 - On 140709, received resoled shoes from Resole America. ref SDS 7 XN5F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
140925 - Tried them to hike yesterday, but could not reach 500 yards, before                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140926 - pain began in both feet, but mostly the left foot, reported on case                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140927 - study on 120101 0900. ref SDS 1 ZP9O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
140929 -  ..
140930 - On 140628 meeting at Good Feet investigate orthotic shoe inserts to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140931 - protect feet against painful injury from 11 mile daily hikes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140932 - ref SDS 6 H98K  Good Feet quoted $300 to sell shoe inserts.  Tried                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
140933 - several different sets of orthotic shoe inserts. ref SDS 6 S59N  The                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
140934 - 2nd set of orthotic shoe inserts called "Maintainers" were recommended                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140935 - for hiking, and seemed to feel much better walking than the other                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
140936 - sets. ref SDS 6 TJ6N  Decided to get professional medical advice on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
140937 - the best course to resolve metatarsalgia in advance of buying                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140938 - orthotics. ref SDS 6 Y243  After the meeting, researched Good Feet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
140939 - orthotics. ref SDS 6 134L  Good Feet marketing documentation indicates                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
140940 - "Maintainer" orthotic shoe inserts may protect against metatarsalgia                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140941 - during 11 mike hikes. ref SDS 6 J754                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
140942 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140943 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140944 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140945 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140947 -  ..
1410 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1411 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1412 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1413 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141301 - Since resoled shoes have not resolved metatarsalgia, and since VA has                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141302 - not had time to meet with VA Potiatry Department for professional                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141303 - medical advice on resolving metatarsalgia, requested in the letters to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141304 - the VA on 140629 and followed up on 140703, need to at least try Good                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141305 - Feet orthotic inserts to enable continued hiking, essential for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141306 - health, to get a good faith test on regression of artherosclerosis,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141307 - control weight, manage lipids, and other critical labs, and to prepare                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141308 - for hiking Half Dome in about 8 weeks, as set out in the letter to the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141309 - VA on 140703.  On 140710, another letter, reminded the VA about                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141310 - meeting with Potiatry to resolve metatarsalgia.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141312 -  ..
141313 - Also need to stretch shoes into "boxed toed" shape with more room for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141314 - the forefoot, reported on 140627 1223. ref SDS 5 OG9O rather than a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
141315 - "tight toe box," also reported in research on 140627 1223. ref SDS 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
141316 - 5N3G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141317 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141319 -  ..
1414 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1415 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1416 - 1108                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1417 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141701 - Visited Good Feet and met with Wynetta.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
141702 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141703 - Explained bad luck testing resoled shoes on 11 mile daily hike                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141704 - yesterday on 140710, shown in case study on 120101 0900. ref SDS 1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
141705 - 468F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141707 -  ..
141708 - Wynetta remembered our meeting 140628, discussing customer's objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141709 - to prevent feet pain caused by metatarsalgia injury that has increased                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141710 - over the past 6 months from daily 11 mile hikes. ref SDS 6 H98K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141712 -  ..
141713 - We recalled during the meeting on 140628, that the first set of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141714 - Exerciser inserts caused pain from pressure on the mid-point of the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141715 - arch on both left and right inserts. ref SDS 6 QY5H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
141717 -  ..
141718 - Therefore, asked to buy the 2nd set of Maintainer orthopedic inserts                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141719 - tried on 140628, which seemed to relieve pressure on the balls of the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141720 - feet by comfortably distributing the load uniformly along the length                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141721 - of arch on both feet. ref SDS 6 QY63                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
141723 -  ..
141724 - Wynetta said the 2nd set of Maintainer orthodic insoles tried on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141725 - 140628, are no longer available.  She explained that Good Feet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141726 - manufacturers 250 or so different sizes of shoe inserts in order for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141727 - the store representative to select the "best fit" arch support that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141728 - relieves feet pain.  She therefore requested using the feet imaging                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141729 - device again today, in order to aid her selecting another set of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141730 - orthotic Maintainer insoles which she feels best fit the arch of each                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141731 - foot for optimal support that relieves pressure on the balls of the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141732 - feet, as done previously on 140628 1215. ref SDS 6 S59N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141734 -  ..
141735 - Wynetta measured the shoe size.  It now seems closer to a 9.5, rather                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141736 - than size 9.  This may be another reason for recent metatarsalgia,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141737 - because the 12 pair of shoes bought this year are size 9, and it now                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141738 - appears we need size 9.5.  Tight fitting shoes that press the toes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141739 - together are indicated in the research as contributing to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
141740 - metatarsalgia, reported on 140627 1223. ref SDS 5 UX3H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
141742 -  ..
141743 - She commented that feet imaging today shows the right foot carries                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141744 - greater bearing than the left.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141746 -  ..
141747 - Wynetta then brought out from Good Feet's inventory 3 sets of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141748 - orthopedic arch insoles.  Tried all three walking around the store,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141749 - and reported that none provided the degree of relief from along the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141750 - ball of both feet, nor the comfort distributing pressue equally along                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141751 - the entire arch of the feet, that was experienced during the prior                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141752 - visit on 140628 1215. ref SDS 6 QY63                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
141754 -  ..
141755 - Explained that orthodic Maintainer inserts tried today have a painful                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141756 - pressure at the mid-point of the arch on both feet, similar to wearing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141757 - the Exerciser tested during the prior meeting on 140628 1215.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141758 - ref SDS 6 QY5H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141760 -  ..
141761 - Wynetta asked which set of Maintainer inserts is least painful?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141763 -  ..
141764 - Just guessing, the 1st set might be slightly better than the other 2.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141766 -  ..
141767 - Wynetta said the inserts purchased today have a lifetime guanentee.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141768 - She suggested buying the "best fit" of the 3 Maintainer inserts tried                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141769 - today, and then testing them on a hike.  She feels that a long 11 mile                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141770 - hike will "break in" the inserts to provide relief from pain on the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141771 - balls of the feet (metatarsalgia), and further resolve painful                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141772 - pressure on the mid-point of the arches.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
141774 -  ..
141775 - Wynetta advised that if hiking results in any pain, bring the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141776 - Maintainer insoles back to any Good Feet store for a warranty                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141777 - replacement at no charge.  She emphasized that Good Feet is committed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141778 - to customer satisfaction, and another set of inserts can easily be                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141779 - selected to provide a better fit from among the 250 or so different                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141780 - sizes Good Feet manufacturers.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141781 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141782 -            [On 120101 0900 at 140713 hiked 11 mile lap wearing Adidas                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
141783 -            Response Cushion shoes resoled by Resole America adding                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141784 -            eighth inch to mid-sole of forefront, for cushioning to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141785 -            prevent injury, and also wearing othotic insoles purchased                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141786 -            from Good Feet - feet hurt entire 11 mile route, severely                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141787 -            the last 5 miles or so. ref SDS 1 XT7K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
141789 -  ..
141790 - Since relief is required from pain in order to contine hiking, while                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141791 - recovering from metatarsalgia, and in order to enable regression of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141792 - atherosclerosis, maintain rising favorable lipid history the past 6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141793 - months, and to train for hiking Half Dome in 8 weeks, and since there                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141794 - is no other evident solution, because VA has been delayed providing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141795 - professional advise from Podiatry, decided to buy the 1st set of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141796 - Maintener insoles, even though cushioning seems less today, and there                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141797 - is evident pain at the mid-point of arches, per above, ref SDS 0 XA5M,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141798 - that did not occur for the set of Maintainer inserts tried during the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141799 - meeting on 140628. ref SDS 6 QY6N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
141800 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141801 -            [On 140826 excessive outward tilt caused by the Good Feet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
141802 -            orothotics was problematic hiking the Rim Trail at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141803 -            Lafayette Reservoir, reported in case study on 120101 0900.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141804 -            ref SDS 1 XTTR                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141806 -             ..
141807 -            [On 140828 1203 after hiking 145 miles wearing Good Feet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
141808 -            orthotic inserts with Hoka Stinson Trail shoes the soles                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141809 -            show pronounced wear on the outer edges, yet appear                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141810 -            practically new on the inside edges indicating the inserts                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141811 -            cause the feet to tilt outward; Fleet Feet maintains                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141812 -            inserts should support feet resting flat without excessive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141813 -            tilt. ref SDS 8 N43H  Bought Orange Superfeet orthotic                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
141814 -            inserts to try for comparison to maintain recovery from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141815 -            metatarsalgia without injury to feet, ankles, and hips from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141816 -            excessive tilt. ref SDS 8 IF6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141818 -  ..
141819 - Wynetta said the store's printer is not working today.  She will send                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141820 - the invoice with email.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
141822 -  ..
141823 - Wynetta said email address for Good Feet store is...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141824 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141825 -            goodfeetph@gmail.com                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141827 -  ..
141828 - Wynatta asked if I will go do a hike to test the new inserts,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141829 - discussed earlier this morning, per above? ref SDS 0 QQ5N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
141831 -  ..
141832 - Advised will go do 11 mile hike after the meeting.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141833 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141834 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141835 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141837 -  ..
1419 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1420 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1421 - 1600                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1422 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
142201 - Did not get the invoice in email.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
142202 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
142203 - 2 days later returned to Good Feet store.  Wynetta said the printer is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
142204 - working, so received following printed invoice...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
142205 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
142206 -        Good Feet - Store 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
142207 -        2388 Monument Boulevard #62                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
142208 -        Pleasant Hill, CA  94523                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
142209 -        925 521 9890                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
142211 -         ..
142212 -        Invoice................................... 17981                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
142214 -         ..
142215 -        Date...................................... 140711 1150 38                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
142217 -         ..
142218 -        Bill to...................................                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
142224 -         ..
142225 -        Good Feet Flex Support                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
142226 -            Attribute.................... Main                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
142227 -            Size......................... 5.5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
142228 -            Price................................. 269.95                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
142230 -         ..
142231 -        Cushion Antimicrobrial                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
142232 -            Attribute....................                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
142233 -            Size......................... Medium                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
142234 -            Price.................................  22.95                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
142236 -         ..
142237 -        Subtotal.................................. $292.90                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
142238 -        Sales tax 8.5%............................   24.90                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
142240 -         ..
142241 -        Total paid................................ $317.80                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
142242 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
142243 -            [On 140826 excessive outward tilt caused by the Good Feet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
142244 -            orothotics was problematic hiking the Rim Trail at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
142245 -            Lafayette Reservoir, reported in case study on 120101 0900.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
142246 -            ref SDS 1 XTTR                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
142248 -             ..
142249 -            [On 140828 1203 after hiking 145 miles wearing Good Feet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
142250 -            orthotic inserts with Hoka Stinson Trail shoes the soles                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
142251 -            show pronounced wear on the outer edges, yet appear                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
142252 -            practically new on the inside edges indicating the inserts                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
142253 -            cause the feet to tilt outward; Fleet Feet maintains                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
142254 -            inserts should support feet resting flat without excessive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
142255 -            tilt. ref SDS 8 N43H  Bought Orange Superfeet orthotic                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
142256 -            inserts to try for comparison to maintain recovery from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
142257 -            metatarsalgia without injury to feet, ankles, and hips from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
142258 -            excessive tilt. ref SDS 8 IF6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
142260 -         ..
142261 -        Paid with Visa credit card.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
142263 -         ..
142264 -        Thank you for shopping with us.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
142266 -         ..
142267 -        Your satisfaction is our commitment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
142269 -         ..
142270 -        Good Feet issues a store credit or exchanges within 30 days of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
142271 -        purchase on any purchase on any arch support.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
142273 -         ..
142274 -        All shoes, temporary supports and cushion sales are final.  No                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
142275 -        cash or credit card refunds.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
142277 -         ..
142278 -        Good Feet stores do not diagnose or prescribe.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
142279 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
142281 -  ..
142282 - Posting expense ledger...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
142283 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
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1423 -