THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com
S U M M A R Y
DIARY: July 11, 2014 10:18 AM Friday;
Rod Welch
Good Feet buy orthortics resolve metatarsalgia to enable hiking.
1...Summary/Objective
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CONTACTS
SUBJECTS
Good Feet Buy Maintainer Shoe Inserts Flex Support and Cushion Mediu
1403 -
1403 - ..
1404 - Summary/Objective
1405 -
140501 - Follow up ref SDS 6 0000. ref SDS 5 0000.
140502 -
140503 - Good Feet did not have the Maintainer set of orthodic shoe inserts
140504 - that fit well a few weeks ago on 140628, ref SDS 0 6B5I, so bought the
140505 - best fit from among three choices offered. ref SDS 0 QQ5N Will test
140506 - with a hike and use experience to try other Maintainer sets to improve
140507 - comfort and support to protect against metatarsalgia. ref SDS 0 MF6J
140508 -
140509 - [On 140826 excessive outward tilt caused by the Good Feet
140510 - orothotics was problematic hiking the Rim Trail at
140511 - Lafayette Reservoir, reported in case study on 120101 0900.
140512 - ref SDS 1 XTTR
140514 - ..
140515 - [On 140828 1203 after hiking 145 miles wearing Good Feet
140516 - orthotic inserts with Hoka Stinson Trail shoes the soles
140517 - show pronounced wear on the outer edges, yet appear
140518 - practically new on the inside edges indicating the inserts
140519 - cause the feet to tilt outward; Fleet Feet maintains
140520 - inserts should support feet resting flat without excessive
140521 - tilt. ref SDS 8 N43H Bought Orange Superfeet orthotic
140522 - inserts to try for comparison to maintain recovery from
140523 - metatarsalgia without injury to feet, ankles, and hips from
140524 - excessive tilt. ref SDS 8 IF6O
140525 -
140526 -
140527 -
140529 - ..
1406 -
1407 -
1408 - Background
1409 -
140901 - Background on metatarsalgia reported on 140627 1223. ref SDS 5 RQ6G
140902 - Case study shows progressive injury over past 5 months, reported on
140903 - 120101 0900. ref SDS 1 PS3F
140905 - ..
140906 - Orthotics is a common solution, explained in research also on 140627
140907 - 1223. ref SDS 5 Q73I
140909 - ..
140910 - On 140203 VA prescribed continued exercise regimen for regression of
140911 - artherosclerotic plaques that cause cardiovascular disease (CVD-CAD),
140912 - shown in Progress Notes on meeting at the Medical Center. ref SDS 2
140913 - E34O VA prescription aligns with remarkable progress managing
140914 - cholesterol over the past 6 months, reported in lipid history on
140915 - 140514 0950. ref SDS 3 W25L
140917 - ..
140918 - On 140628 meeting with Wynetta at Good Feet - orthotics were developed
140919 - and tested positive using "maintainer" inserts. 140628 1215,
140920 - ref SDS 6 QY63 Good Feet offered these orthotic inserts for $300,
140921 - also reported on 140628 1215. ref SDS 6 Y24F
140923 - ..
140924 - On 140709, received resoled shoes from Resole America. ref SDS 7 XN5F
140925 - Tried them to hike yesterday, but could not reach 500 yards, before
140926 - pain began in both feet, but mostly the left foot, reported on case
140927 - study on 120101 0900. ref SDS 1 ZP9O
140929 - ..
140930 - On 140628 meeting at Good Feet investigate orthotic shoe inserts to
140931 - protect feet against painful injury from 11 mile daily hikes.
140932 - ref SDS 6 H98K Good Feet quoted $300 to sell shoe inserts. Tried
140933 - several different sets of orthotic shoe inserts. ref SDS 6 S59N The
140934 - 2nd set of orthotic shoe inserts called "Maintainers" were recommended
140935 - for hiking, and seemed to feel much better walking than the other
140936 - sets. ref SDS 6 TJ6N Decided to get professional medical advice on
140937 - the best course to resolve metatarsalgia in advance of buying
140938 - orthotics. ref SDS 6 Y243 After the meeting, researched Good Feet
140939 - orthotics. ref SDS 6 134L Good Feet marketing documentation indicates
140940 - "Maintainer" orthotic shoe inserts may protect against metatarsalgia
140941 - during 11 mike hikes. ref SDS 6 J754
140942 -
140943 -
140944 -
140945 -
140947 - ..
1410 -
1411 -
1412 - Progress
1413 -
141301 - Since resoled shoes have not resolved metatarsalgia, and since VA has
141302 - not had time to meet with VA Potiatry Department for professional
141303 - medical advice on resolving metatarsalgia, requested in the letters to
141304 - the VA on 140629 and followed up on 140703, need to at least try Good
141305 - Feet orthotic inserts to enable continued hiking, essential for
141306 - health, to get a good faith test on regression of artherosclerosis,
141307 - control weight, manage lipids, and other critical labs, and to prepare
141308 - for hiking Half Dome in about 8 weeks, as set out in the letter to the
141309 - VA on 140703. On 140710, another letter, reminded the VA about
141310 - meeting with Potiatry to resolve metatarsalgia.
141312 - ..
141313 - Also need to stretch shoes into "boxed toed" shape with more room for
141314 - the forefoot, reported on 140627 1223. ref SDS 5 OG9O rather than a
141315 - "tight toe box," also reported in research on 140627 1223. ref SDS 5
141316 - 5N3G
141317 -
141319 - ..
1414 -
1415 -
1416 - 1108
1417 -
141701 - Visited Good Feet and met with Wynetta.
141702 -
141703 - Explained bad luck testing resoled shoes on 11 mile daily hike
141704 - yesterday on 140710, shown in case study on 120101 0900. ref SDS 1
141705 - 468F
141707 - ..
141708 - Wynetta remembered our meeting 140628, discussing customer's objective
141709 - to prevent feet pain caused by metatarsalgia injury that has increased
141710 - over the past 6 months from daily 11 mile hikes. ref SDS 6 H98K
141712 - ..
141713 - We recalled during the meeting on 140628, that the first set of
141714 - Exerciser inserts caused pain from pressure on the mid-point of the
141715 - arch on both left and right inserts. ref SDS 6 QY5H
141717 - ..
141718 - Therefore, asked to buy the 2nd set of Maintainer orthopedic inserts
141719 - tried on 140628, which seemed to relieve pressure on the balls of the
141720 - feet by comfortably distributing the load uniformly along the length
141721 - of arch on both feet. ref SDS 6 QY63
141723 - ..
141724 - Wynetta said the 2nd set of Maintainer orthodic insoles tried on
141725 - 140628, are no longer available. She explained that Good Feet
141726 - manufacturers 250 or so different sizes of shoe inserts in order for
141727 - the store representative to select the "best fit" arch support that
141728 - relieves feet pain. She therefore requested using the feet imaging
141729 - device again today, in order to aid her selecting another set of
141730 - orthotic Maintainer insoles which she feels best fit the arch of each
141731 - foot for optimal support that relieves pressure on the balls of the
141732 - feet, as done previously on 140628 1215. ref SDS 6 S59N
141734 - ..
141735 - Wynetta measured the shoe size. It now seems closer to a 9.5, rather
141736 - than size 9. This may be another reason for recent metatarsalgia,
141737 - because the 12 pair of shoes bought this year are size 9, and it now
141738 - appears we need size 9.5. Tight fitting shoes that press the toes
141739 - together are indicated in the research as contributing to
141740 - metatarsalgia, reported on 140627 1223. ref SDS 5 UX3H
141742 - ..
141743 - She commented that feet imaging today shows the right foot carries
141744 - greater bearing than the left.
141746 - ..
141747 - Wynetta then brought out from Good Feet's inventory 3 sets of
141748 - orthopedic arch insoles. Tried all three walking around the store,
141749 - and reported that none provided the degree of relief from along the
141750 - ball of both feet, nor the comfort distributing pressue equally along
141751 - the entire arch of the feet, that was experienced during the prior
141752 - visit on 140628 1215. ref SDS 6 QY63
141754 - ..
141755 - Explained that orthodic Maintainer inserts tried today have a painful
141756 - pressure at the mid-point of the arch on both feet, similar to wearing
141757 - the Exerciser tested during the prior meeting on 140628 1215.
141758 - ref SDS 6 QY5H
141760 - ..
141761 - Wynetta asked which set of Maintainer inserts is least painful?
141763 - ..
141764 - Just guessing, the 1st set might be slightly better than the other 2.
141766 - ..
141767 - Wynetta said the inserts purchased today have a lifetime guanentee.
141768 - She suggested buying the "best fit" of the 3 Maintainer inserts tried
141769 - today, and then testing them on a hike. She feels that a long 11 mile
141770 - hike will "break in" the inserts to provide relief from pain on the
141771 - balls of the feet (metatarsalgia), and further resolve painful
141772 - pressure on the mid-point of the arches.
141774 - ..
141775 - Wynetta advised that if hiking results in any pain, bring the
141776 - Maintainer insoles back to any Good Feet store for a warranty
141777 - replacement at no charge. She emphasized that Good Feet is committed
141778 - to customer satisfaction, and another set of inserts can easily be
141779 - selected to provide a better fit from among the 250 or so different
141780 - sizes Good Feet manufacturers.
141781 -
141782 - [On 120101 0900 at 140713 hiked 11 mile lap wearing Adidas
141783 - Response Cushion shoes resoled by Resole America adding
141784 - eighth inch to mid-sole of forefront, for cushioning to
141785 - prevent injury, and also wearing othotic insoles purchased
141786 - from Good Feet - feet hurt entire 11 mile route, severely
141787 - the last 5 miles or so. ref SDS 1 XT7K
141789 - ..
141790 - Since relief is required from pain in order to contine hiking, while
141791 - recovering from metatarsalgia, and in order to enable regression of
141792 - atherosclerosis, maintain rising favorable lipid history the past 6
141793 - months, and to train for hiking Half Dome in 8 weeks, and since there
141794 - is no other evident solution, because VA has been delayed providing
141795 - professional advise from Podiatry, decided to buy the 1st set of
141796 - Maintener insoles, even though cushioning seems less today, and there
141797 - is evident pain at the mid-point of arches, per above, ref SDS 0 XA5M,
141798 - that did not occur for the set of Maintainer inserts tried during the
141799 - meeting on 140628. ref SDS 6 QY6N
141800 -
141801 - [On 140826 excessive outward tilt caused by the Good Feet
141802 - orothotics was problematic hiking the Rim Trail at
141803 - Lafayette Reservoir, reported in case study on 120101 0900.
141804 - ref SDS 1 XTTR
141806 - ..
141807 - [On 140828 1203 after hiking 145 miles wearing Good Feet
141808 - orthotic inserts with Hoka Stinson Trail shoes the soles
141809 - show pronounced wear on the outer edges, yet appear
141810 - practically new on the inside edges indicating the inserts
141811 - cause the feet to tilt outward; Fleet Feet maintains
141812 - inserts should support feet resting flat without excessive
141813 - tilt. ref SDS 8 N43H Bought Orange Superfeet orthotic
141814 - inserts to try for comparison to maintain recovery from
141815 - metatarsalgia without injury to feet, ankles, and hips from
141816 - excessive tilt. ref SDS 8 IF6O
141818 - ..
141819 - Wynetta said the store's printer is not working today. She will send
141820 - the invoice with email.
141822 - ..
141823 - Wynetta said email address for Good Feet store is...
141824 -
141825 - goodfeetph@gmail.com
141827 - ..
141828 - Wynatta asked if I will go do a hike to test the new inserts,
141829 - discussed earlier this morning, per above? ref SDS 0 QQ5N
141831 - ..
141832 - Advised will go do 11 mile hike after the meeting.
141833 -
141834 -
141835 -
141837 - ..
1419 -
1420 -
1421 - 1600
1422 -
142201 - Did not get the invoice in email.
142202 -
142203 - 2 days later returned to Good Feet store. Wynetta said the printer is
142204 - working, so received following printed invoice...
142205 -
142206 - Good Feet - Store 4
142207 - 2388 Monument Boulevard #62
142208 - Pleasant Hill, CA 94523
142209 - 925 521 9890
142211 - ..
142212 - Invoice................................... 17981
142214 - ..
142215 - Date...................................... 140711 1150 38
142217 - ..
142218 - Bill to...................................
142224 - ..
142225 - Good Feet Flex Support
142226 - Attribute.................... Main
142227 - Size......................... 5.5
142228 - Price................................. 269.95
142230 - ..
142231 - Cushion Antimicrobrial
142232 - Attribute....................
142233 - Size......................... Medium
142234 - Price................................. 22.95
142236 - ..
142237 - Subtotal.................................. $292.90
142238 - Sales tax 8.5%............................ 24.90
142240 - ..
142241 - Total paid................................ $317.80
142242 -
142243 - [On 140826 excessive outward tilt caused by the Good Feet
142244 - orothotics was problematic hiking the Rim Trail at
142245 - Lafayette Reservoir, reported in case study on 120101 0900.
142246 - ref SDS 1 XTTR
142248 - ..
142249 - [On 140828 1203 after hiking 145 miles wearing Good Feet
142250 - orthotic inserts with Hoka Stinson Trail shoes the soles
142251 - show pronounced wear on the outer edges, yet appear
142252 - practically new on the inside edges indicating the inserts
142253 - cause the feet to tilt outward; Fleet Feet maintains
142254 - inserts should support feet resting flat without excessive
142255 - tilt. ref SDS 8 N43H Bought Orange Superfeet orthotic
142256 - inserts to try for comparison to maintain recovery from
142257 - metatarsalgia without injury to feet, ankles, and hips from
142258 - excessive tilt. ref SDS 8 IF6O
142260 - ..
142261 - Paid with Visa credit card.
142263 - ..
142264 - Thank you for shopping with us.
142266 - ..
142267 - Your satisfaction is our commitment.
142269 - ..
142270 - Good Feet issues a store credit or exchanges within 30 days of
142271 - purchase on any purchase on any arch support.
142273 - ..
142274 - All shoes, temporary supports and cushion sales are final. No
142275 - cash or credit card refunds.
142277 - ..
142278 - Good Feet stores do not diagnose or prescribe.
142279 -
142281 - ..
142282 - Posting expense ledger...
142283 -
142286 -
142287 -
142288 -
142289 -
142290 -
142291 -
142292 -
142293 -
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142295 -
142296 -
1423 -