THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: June 9, 2014 09:38 AM Monday; Rod Welch

Resole America notify Adidas Response Cushion resoled shoes better than new.

1...Summary/Objective
2...Resole America Notified Resole Experiment Success Request Billing

ACTION ITEMS.................. Click here to comment!

1...Did not discuss, but need to notify Resole America about trying minor

CONTACTS 

SUBJECTS
Resole America Notify Resole Experiment Success Request Billing Reso                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1203 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1203 -    ..
1204 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
1205 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120501 - Follow up ref SDS 25 0000. ref SDS 24 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
120502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120506 -  ..
1206 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1207 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1208 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1209 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120901 - Resole America Notified Resole Experiment Success Request Billing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120902 - 
120903 - Follow up ref SDS 25 XN5F, ref SDS 24 XN5F.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
120904 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120905 - On 140531 0503 - background receiving resoled Adidas Response Cushion                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120906 - shoes from Resole America, and initial results hiking 11 mile route,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120907 - with planning for improvements. ref SDS 24 XN5F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120909 -  ..
120910 - On 140602 0107 letter notified Resole America received Adidas Response                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120911 - Cushion shoes resoled, and they are better than new. ref SDS 25 2O9M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120912 - Discussed adding thickness to next shoe resole in order to prevent                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120913 - sore balls of feet. ref SDS 25 4O5J  Requested billing. ref SDS 25                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120914 - 4O57                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120916 -  ..
120917 - Today, called and talked to John at Resole America...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120919 -  ..
120920 - John did not seem to remember receiving the letter submitted on 140602                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120921 - 0107. ref SDS 25 2O9M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
120923 -  ..
120924 - He asked if the resolved shoes worked well?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
120926 -  ..
120927 - Advised that shoes resoled by Resole America are much better than all                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120928 - 9 pair of new shoes bought the past 4 months or so.  Additionally,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120929 - they may be better than original Adidas Respons Cushion shoes bought                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120930 - in about 2005, and which were terrific.  The resoled shoes have                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120931 - excellent rebound energy, and increased cushioning protect feet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120932 - against injury, as set out in the record on 140531 0503, ref SDS 24                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
120933 - M54K, and citing the case study on 120101 0900. ref SDS 1 W55H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120935 -  ..
120936 - Requested a bill from Resole America for a successful experiment to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120937 - resole Adidas running shoes, as set out in the letter to Resolve                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120938 - America on 140602 0107. ref SDS 25 4O57                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120940 -  ..
120941 - John said he will not bill the customer because he charged resoling                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120942 - the 1st pair of shoes to Research and Development, as discussed in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120943 - John's letter on 140409. ref SDS 20 XN5F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120945 -  ..
120946 - Thanked John for his consideration.  Advised that since the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
120947 - experiment was successful, would like to pay Resole America.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
120949 -  ..
120950 - John insisted on not paying.  He said Resole America will be                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
120951 - adequately compensated by resoling more shoes using the same procedure                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120952 - developed on this first experiment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120954 -  ..
120955 - Asked how much Resole America will charge to resole more shoes in a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120956 - comparable way?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120958 -  ..
120959 - John said the charge to resole each additional pair of Adidas type                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120960 - running shoes will be $60, using the same procedure shipping shoes to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120961 - Resole America under RMA received with the 1st pair of resoled,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120962 - reported on 140531 0503. ref SDS 24 XN5F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120964 -  ..
120965 - While rebound energy is excellent, discussed this morning adding                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120966 - thickness to the mid-sole material for additional cushioning to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120967 - protect balls of the feet, as set out in the letter to Resole America                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120968 - on 140602 0107. ref SDS 25 4O5J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120970 -  ..
120971 - John said he will do this.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120973 -  ..
120974 - John requested photographs of the resoled shoes in order to calculate                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120975 - and layout additional thickness.  This seemed to indicate Resole                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120976 - America did not make a record of the work done on the first pair.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120977 - John seemed to indicate during the call today, that he did not see                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120978 - the resoled shoes before they were shipped back to the customer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120980 -  ..
120981 - Will take some pictures and email to John, as guidance on doing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120982 - resole for next pair.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120984 -  ..
120985 - Did not discuss, but need to notify Resole America about trying minor                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120986 - repair of interior lining, mainly at the heal.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120987 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120988 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
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121000 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1211 -