CONTACTS
0201 - Verizon
020101 - Mr. Jesse Contreres; Sales Representative
020103 - Sales Department
SUBJECTS
Galaxy S5 SM-G900V Samsung Cellphone 2.5 GHz 4-core Processor 16 GB
2403 -
2403 - ..
2404 - Summary/Objective
2405 -
240501 - Follow up ref SDS 13 0000. ref SDS 12 0000.
240502 -
240503 - Exchanged defective Samsung Galaxy S3 for new upgrade Samsung Galaxy
240504 - S5 - will cost extra $15 per month under Verizon "Early Edge" exchange
240505 - program. ref SDS 0 CX6G This will be reduced by $10 per month for
240506 - reducing data transfer from 3GB down to 2GB. ref SDS 0 O54I Paid $45
240507 - for new case and screen protection. ref SDS 0 X531 Kathy will also
240508 - upgrade from Apple Ipad to Samsung Galaxy S5 - this will fix broken
240509 - screen, and increase the size of the screen. Her upgrade adds another
240510 - $15 per month. We have to download data from her existing Apple Ipad
240511 - phone in order to setup the new S5 with same configuration.
240512 - ref SDS 0 QU8H Received guidance on configuring and using s5 cell
240513 - phone. ref SDS 0 6P8I
240514 -
240515 - [On 140530 1540 meeting at Verizon to configure Samsung
240516 - Galaxy S5, and resolve transaction issues. ref SDS 17 IP4M
240518 - ..
240519 - [On 140531 1022 added 32GB making total of 48GB in this
240520 - cell phone. ref SDS 19 XE9O
240522 - ..
240523 - [On 140531 1022 for 2nd Samsung Galaxy S5 paid $166.77 to
240524 - include adding 16GB SD storage on Kathy's cell phone, and
240525 - 32GB on this Galaxy S5 cell phone. ref SDS 18 OQ58
240527 - ..
240528 - [On 140601 0740 ordered another charger/data cable costing
240529 - $11.47, for using the Samsung Galaxy S5 in the car.
240530 - ref SDS 21 5M5I
240532 - ..
240533 - [On 140604 1057 letter to Verizon confirms revised
240534 - agreement exchanging 2 S3 cell phones for 2 S5 cell phones
240535 - and increasing payment $30 per month. ref SDS 23 O54I
240536 -
240537 -
240538 -
240539 -
240541 - ..
2406 -
2407 -
2408 - Background
2409 -
240901 - Cell phone was acquired from Verizon in Concord, reported in the
240902 - record on 130528 1552. ref SDS 4 R06F
240903 -
240904 - 925 787 5641
240906 - ..
240907 - On 130922 1017. Samsung Galaxy S3 suffered water damage from rain
240908 - while hiking at Lafayette Reservoire - fails to display OS, cannot
240909 - operate. ref SDS 5 OC5I
240911 - ..
240912 - On 131004, moisture stickers were replaced to enable warranty
240913 - replacement recover from water damage. ref SDS 10 AJ6F
240915 - ..
240916 - On 131017 1525 purchased new Samsung Galaxy S3 replace phone with
240917 - water damage. ref SDS 13 A35M, and paid $400. ref SDS 13 OQ58
240919 - ..
240920 - History of problems using cellphones the past few years, insurance
240921 - seems cost effective....
240922 -
240923 - 1. Millie's cellphone sustained mositure
240924 - damage........................................ 110906 0723, ref SDS 1 LW5H
240926 - ..
240927 - 2. HTC cellphone failed and replaced
240928 - with Samsung s3............................... 120910 1104, ref SDS 2 01F4
240930 - ..
240931 - 3. Samsung Galaxy s3 lost on hike................ 130120 1438, ref SDS 3 J75H
240933 - ..
240934 - 4. Samsung Galaxy s3 moisture damage............. 130922 1017, ref SDS 5 OC5I
240935 - Bought new s3 $400............................ 131017 1525, ref SDS 13 A35M
240937 - ..
240938 - 5. Clock time too slow, Samsung
240939 - Galaxy S3 out of sync Verizon
240940 - network cellular tower........................ 140101 1821, ref SDS 15 OC5I
240942 - ..
240943 - 6. Samsung Galaxy s3 will not hold
240944 - configuration................................. 140529 1658, ref SDS 0 IP4M
240946 - ..
240947 - 7. Kathy's Apple Ipad cellphone has cracked
240948 - screen, and the screen is too
240949 - small......................................... 140529 1658, ref SDS 0 JR7N
240950 -
240951 -
240952 -
240953 -
240954 -
240956 - ..
2410 -
2411 -
2412 - Progress
2413 -
241301 - Drove to Verizon in Pleasant Hill...
241303 - ..
241304 - Met with Jesse.
241305 -
241306 - Jesse Contreras
241307 - Wireless Consultant
241308 - Verizon Wireless
241309 - 20 Cresent Drive
241310 - Pleasant Hill, CA 94523
241311 - 925 768 7813
241312 - Jaun.contreras@vzw.com
241314 - ..
241315 - Requested assistance configuring Samsung Galaxy s3 to rotate image
241316 - when the cellphone is rotated to provide wider view of text lines,
241317 - needed to read SDS records with fixed font; and, to maintain the
241318 - correct time, explained on 140101 1821. ref SDS 15 O54I
241320 - ..
241321 - Jesse was unable to configure settings that accomplish consistent
241322 - performance.
241324 - ..
241325 - Discussed fixing the cracked screen on Kathy's Apple Ipad cellphone.
241326 - A few days ago in Sacramento, Verizon representative referred the
241327 - problem to insurance. This resulted in a quote of $160 to fix the
241328 - screen. Additionally, Kathy asked today about upgrading to get a cell
241329 - phone with a bigger screen, like she saw visiting Rob and Joyce on
241330 - 140528 0730. ref SDS 16 7Y7I
241332 - ..
241333 - Jesse proposed upgrading both cellphones to...
241334 -
241335 - Samsung Galaxy S5 BL 16 GB 4G LTE
241336 - Model SMG900VZKV
241338 - ..
241339 - The box says the Samsung Galaxy is certified to support 4G LTE
241340 - performance.
241342 - ..
241343 - Research on Interent found explanation for 4G...
241344 -
241345 - http://en.wikipedia.org/wiki/4G
241347 - ..
241348 - 4G, short for fourth generation, is the fourth generation of mobile
241349 - telecommunications technology, succeeding 3G and preceding 5G. A 4G
241350 - system, in addition to the usual voice and other services of 3G,
241351 - provides mobile ultra-broadband Internet access, for example to
241352 - laptops with USB wireless modems, to smartphones, and to other mobile
241353 - devices. ...applications include amended mobile web access, IP
241354 - telephony, gaming services, high-definition mobile TV, video
241355 - conferencing, 3D television, and cloud computing.
241357 - ..
241358 - Research on Interent found explanation for LTE...
241359 -
241360 - http://en.wikipedia.org/wiki/LTE_(telecommunication)
241362 - ..
241363 - LTE - Long-Term Evolution - is a standard for wireless communication
241364 - of high-speed data for mobile phones and data terminals. The goal of
241365 - LTE was to increase the capacity and speed of wireless data networks
241366 - using new DSP (digital signal processing) techniques and modulations
241367 - that were developed around the turn of the millennium. A further goal
241368 - was the redesign and simplification of the network architecture to an
241369 - IP-based system with significantly reduced transfer latency compared
241370 - to the 3G architecture. The LTE wireless interface is incompatible
241371 - with 2G and 3G networks, so that it must be operated on a separate
241372 - wireless spectrum. LTE is anticipated to become the first truly
241373 - global mobile phone standard, although the different LTE frequencies
241374 - and bands used in different countries will mean that only multi-band
241375 - phones will be able to use LTE in all countries where it is supported.
241377 - ..
241378 - Jesse initially said that Verizon charges to upgrade from Galaxy S3 to
241379 - S5 is $100, for customers at the end of a 2 year contract. He checked
241380 - the record and said the S3 cellphone purchased for full price of $400
241381 - shown on 131017 1525, ref SDS 13 OQ58, cannot be acquired through this
241382 - particular Verizon upgrade program.
241384 - ..
241385 - Discussed possible advantages of Samsung Galaxy S5...
241387 - ..
241388 - Galaxy S5 advantages compared with S3 and Apple Ipad as follows...
241389 -
241390 - Internet research source...
241391 -
241392 - http://www.androidpit.com/galaxy-s5-vs-galaxy-s3
241393 -
241394 - "As you can see, if you are looking at making the jump from the
241395 - S3 to the S5 you're in for a real treat. The Galaxy S5 is a
241396 - significant improvement on the S3 in many different ways and
241397 - would be a very noticeable leap forwards in terms of hardware,
241398 - performance and experience."
241399 -
241400 - 1. Screen bigger - 5.1 vs 4.3
241402 - ..
241403 - 2. Image better viewing text and video
241404 -
241405 - 1920x1080 pixels 432 ppi vs 1280x720 306 ppi
241407 - ..
241408 - 3. Text and images display better in bright sunlight
241409 - 4. Processor 4-core 2.5 GHz vs 4-core 1.5 GHz
241410 - 5. Memory RAM - both 2 GB
241411 - 6. Storage - 16/32 GB + microSD vs 15/32/64 + microSD
241412 -
241413 - [On 140531 1022 added 32GB making total of 48GB in this
241414 - cell phone. ref SDS 19 XE9O
241416 - ..
241417 - 7. Battery lasts longer - 2800 mAh vs 2100 mAh
241419 - ..
241420 - Research on Internet found article saying...
241421 -
241422 - Trusted Reviews
241423 -
241424 - Samsung Galaxy S5: Battery Life and Verdict
241425 - Read more at
241426 -
241427 - http://www.trustedreviews.com/samsung-galaxy-s5_Mobile-Phone_review_battery-life-and-verdict_Page-8
241429 - ..
241430 - By Andrew Williams
241432 - ..
241433 - Date.......................... 15 May 2014
241435 - ..
241436 - Without using any of the phone's special power-saving
241437 - skills, you'll get a day [...and..] a half out of the phone
241438 - with moderate use.
241440 - ..
241441 - As a secondary test we set the Galaxy S5 to play a video
241442 - from a full charge until the phone switched itself off.
241443 - With medium brightness, the phone lasts for 11 hours when
241444 - playing an SD-quality video. This is good, and roughly an
241445 - hour longer than we squeezed out of the HTC One M8.
241447 - ..
241448 - Advantages continue...
241449 -
241450 - 8. Camera - 16 MF /2.1 MP vs 8 MP /1.9 MP
241452 - ..
241453 - One source on the Internet says in part... The Galaxy S5 camera is a
241454 - major improvement with better looking photos in any environment and
241455 - faster auto focus thanks to the new hardware. While taking photos in
241456 - low light, of flowers and of pets the new Galaxy S5 camera is a clear
241457 - winner. For users that rely on their smartphone to be a camera this
241458 - is one update that will make a major difference.
241460 - ..
241461 - Advantages continue...
241462 -
241463 - 9. Connectivity USB 3.0 vs 2.0
241465 - ..
241466 - Research on Internet - same article in Trusted Reviews, as above,
241467 - ref SDS 0 T17S, says in part...
241468 -
241469 - The Samsung Galaxy S5 offers a very complete array of
241470 - connections. Those that mark the phone out among some of
241471 - its peers include 4G, Wi-Fi ac, NFC and a new connectivity
241472 - mode that lets the S5 use your Wi-Fi and mobile internet
241473 - connections simultaneously for faster download speeds.
241475 - ..
241476 - The most visible connectivity aberration, though, is the
241477 - micro USB 3.0 port on the bottom of the handset. It looks
241478 - like a microUSB port with a half-formed twin jammed onto
241479 - its side ? and that's more-or-less what it is.
241480 - Read more at http://www.trustedreviews.com/samsung-galaxy-s5_Mobile-Phone_review_battery-life-and-verdict_Page-8#8V9D15o60PucUQhw.99
241481 - Read more at http://www.trustedreviews.com/samsung-galaxy-s5_Mobile-Phone_review_battery-life-and-verdict_Page-8#8V9D15o60PucUQhw.99
241482 - This a little ungainly, but will give you faster transfer
241483 - rates and faster USB port charging when hooked up to a
241484 - computer with a USB 3.0 port. We're highly unlikely to see
241485 - this in next year's Galaxy S6, though, as the USB 3.1
241486 - standard has already been announced. Its micro port is as
241487 - small as the USB 2.0 one, and is reversible to boot. The
241488 - Galaxy S5's bigger port is likely to be remembered as an
241489 - oddball. And we're not convinced many people will actually
241490 - benefit from it.
241492 - ..
241493 - Still, you can plug a standard microUSB cable into it and
241494 - use existing chargers, so there's no real compromise
241495 - involved beyond the weird look.
241496 -
241497 - [On 140530 1540 Joshua tried the standard USB 2.0
241498 - charger the next day, he was unable to connect to the
241499 - Samsung Galaxy S5. However, the following day on
241500 - 140531, Jesse was able to connect the USB 2.0 charger
241501 - for the S3, into Kathy's S5 for transferring contacts
241502 - from her Apple Ipad to the S5. ref SDS 17 PG4N
241504 - ..
241505 - 10. Weight - 145 grams (5.1 oz) vs 133 grams
241507 - ..
241508 - 11. Moisture/water damage resistant
241509 -
241510 - This feature is helpful to avoid prior problems having to
241511 - replace cellphone due to water damage when hiking in the
241512 - rain, reported on 130922 1017. ref SDS 5 OC5I
241514 - ..
241515 - 12. Maintain correct time consistently
241516 - 13. Rotates image on rotating the cellphone device.
241517 - 14. S5 extras - fingerprint sensor, real-time HDR, 4K video
241518 - recording, heart-rate monitor, water resistant (IP67)
241520 - ..
241521 - Jesse said that Verizon has a transaction program for customers to
241522 - sell their Galaxy S3 back to Verizon for a credit of $67.
241524 - ..
241525 - Best Buy lists the S5 phone on the Internet under SKU 4811019 selling
241526 - for $149 and requires 2 year contract. Replacement cost $750.
241527 -
241528 - http://www.bestbuy.com/site/samsung-galaxy-s-5-4g-lte-cell-phone-charcoal-black-verizon-wireless/4811019.p?id=1219103774662
241529 -
241530 - Customer rating............. 4.7
241532 - ..
241533 - Usage time.................. Up to 21 hours (relates to
241534 - battery storage and power consumption)
241536 - ..
241537 - UPC......................... 887276053875
241539 - ..
241540 - Jesse advised that Verizon has a promotion for helping customers get
241541 - the Samsung Galaxy S5. He said customers can trade their existing
241542 - Samsung S3 or Apple Ipad for a new Samsung Galaxy S5, and further
241543 - agree to pay $15 per month more in something he called the...
241544 -
241545 - Early Edge program
241547 - ..
241548 - He explained that customers need merely pay the sales tax, about 10%,
241549 - on the retail price of the phone, which is about $60. This amount of
241550 - $60 will appear on the customers monthly service bill, rather than be
241551 - paid here at the store today.
241553 - ..
241554 - Jesse said that to get the S5 today, the customer only pays for the
241555 - cost of a case and screen protection - about $45. Jesse further
241556 - advised that there is a discount today on Verizon list pricing for the
241557 - case and screen protection. ref SDS 0 OQ4O
241559 - ..
241560 - Upon discussion, Jesse said the monthly bill can be reduced by $10, if
241561 - customer's shared Internet data usage is reduced from 3GB down to 2GB.
241562 - He checked and found that both phones together under the Verizon
241563 - "Shared Data" plan have only used a maxium of .78 GB per month.
241564 - Typical use is about .3 GB per month.
241566 - ..
241567 - Jesse explained that getting the S5 in the Early Edge program enables
241568 - customers to upgrade every year, rather than every 2 years.
241570 - ..
241571 - Jesse also offered to provide some kind of tablet computer, which can
241572 - be used as an oversized cellphone. The advantage might for reading
241573 - books, and having video transmitted to see callers. Accepting this
241574 - free tablet computer/cellphone requires paying Verizon charges of
241575 - another $10 per month, whether the tablet computer/cellphone is used
241576 - or not.
241578 - ..
241579 - Kathy decided not to include the tablet in this transaction.
241581 - ..
241582 - Jesse used a paper and pen to calculate the new monthly charges on
241583 - the account.
241585 - ..
241586 - Current total monthly payment to Verizon is $143, including insurance,
241587 - taxes and fees.
241588 -
241589 - Current monthly charge..... $143
241590 - Reduce 3GB to 2GB data - 10
241591 - ------
241592 - Subtotal 133
241594 - ..
241595 - Kathy Edge Galaxy S3 15
241596 - Rod Edge Galaxy S3 15
241597 - -----
241598 - Total new monthly charge $163
241599 -
241600 - [On 140531 1022 Jesse submitted documentation confirming
241601 - sales representation today that monthly payment for 2
241602 - Galaxy S5s on Edge Program with insurance will be
241603 - approximatly $160. ref SDS 19 2W9K
241605 - ..
241606 - Jesse indicated can save another $10 per month by reducing data use to
241607 - only 1GB.
241609 - ..
241610 - Kathy wants 2GB for time being. We can monitor use and reduce to 1GB
241611 - later to save $10 per month, if this proves to be enough for actual
241612 - usage.
241614 - ..
241615 - Usage can be reviewed with the cellphone under....
241616 -
241617 - Settings
241618 - Help
241619 - My Verizon Mobile
241620 -
241622 - ..
241623 - Purchase Samsung Galaxy S5 with Accessories on Early Edge Program
241624 -
241625 - Decided to accept Verizon offer to exchange Samsung Galaxy S3 for S5,
241626 - and to replace Apple Ipad cellphone for another Galaxy S5, and to pay
241627 - sales taxes of about $60 each ($120 total) to be charged on monthly
241628 - use bill, and to further pay $15 each ($30 total) per month for the
241629 - Edge program.
241630 -
241631 - [On 140531 1022 added 32GB making total of 48GB in this
241632 - cell phone. ref SDS 19 XE9O
241634 - ..
241635 - [On 140531 1022 purchased another Galaxy S5 for Kathy to
241636 - upgrade her Apple Ipad cell phone. ref SDS 19 A35M
241638 - ..
241639 - [On 140601 0740 ordered another charger/data cable costing
241640 - $11.47, for using the Samsung Galaxy S5 in the car.
241641 - ref SDS 21 5M5I
241643 - ..
241644 - Asked Jesse for documentation confirming the above terms. He said
241645 - Verizon cannot submit written confirmation on transactions, and that
241646 - electronic billing which customers receive monthly will reflect what
241647 - he has entered today on this agreement, per above. ref SDS 0 QS6M
241648 -
241649 - [On 140531 1022 received documentation showing additional
241650 - charges for this transaction, including upgrading Kathy's
241651 - Apple Ipad to Samsung Galaxy S5 will increase monthly
241652 - payment to $160. ref SDS 20 0K3K
241654 - ..
241655 - Need to offload Kathy's files, so they can be uploaded to the new
241656 - Samsung Galaxy S5. Jesse said we can come back anytime for Kathy to
241657 - get the 2nd Galaxy S5.
241658 -
241659 - [On 140531 1022 received Samsung Galaxy S5 for Kathy,
241660 - ref SDS 18 A35M, and Verizon salesman, Jesse, transferred
241661 - contacts from Kathy's Apple Ipad to new Galaxy S5.
241662 - ref SDS 20 6I4I
241664 - ..
241665 - Telephone number retain ..................
241669 - ..
241670 - This was assigned on 130528 1552. ref SDS 4 Y27F
241672 - ..
241673 - Jesse obtained a Samsung Galaxy S5 from the store inventory.
241675 - ..
241676 - He also brought out a "bundle" of accessories for...
241677 -
241678 - Case alternatives
241679 - Screen protection
241680 - Charger for car
241681 - Charge cell phone when electrical outlet not available
241683 - ..
241684 - Jesse said list price totals $160, but Verizon will sell for only
241685 - $108.
241687 - ..
241688 - Asked if S3 charger works for the S5 being purchased today?
241690 - ..
241691 - Jesse said it does.
241693 - ..
241694 - Decided to buy only a case and screen protection for total cost of
241695 - about $45, tax included, see invoice below. ref SDS 0 OQ58
241697 - ..
241698 - Selected a black case.
241700 - ..
241701 - Jesse applied the screen protection, and then installed the case.
241703 - ..
241704 - Jesse configured the home page on the new S5 to conform with the home
241705 - page on the S3 given to Verizon today, in exchange under the Early
241706 - Edge promotion, per above. ref SDS 0 CX6G
241708 - ..
241709 - Jesse transferred contact and other customer specific data from the
241710 - S3 to the S5.
241712 - ..
241713 - This all took another 40 minutes.
241714 -
241716 - ..
241717 - Invoice Galaxy S5 Model SM-G900V Android 4.4.2 and Accessories
241718 -
241719 - Received invoice for 1st Samsung Galaxy S5...
241720 -
241721 - 1. Verizon Wireless
241722 - 20 Cresant Drive
241723 - Pleasant Hill, CA 94523 5513
241724 - 925 288 8855
241726 - ..
241727 - 2. Invoice................................... 679702
241729 - ..
241730 - 3. Date...................................... 140529 1555 PDT contjul - E01GL
241732 - ..
241733 - 4. Order Location............................ 08938 01 #679702
241734 - Order Type................................ PS
241736 - ..
241737 - 5. Receive Location.......................... 08938 01 Register 51
241739 - ..
241740 - 6. Payment................................... 2 of 2
241742 - ..
241743 - 7. Payment Type.............................. Credit/Credit Card
241745 - ..
241746 - 8. Monthly installment equipment charges will appear on bill.
241748 - ..
241749 - 9. Samsung Galaxy S5 BL 16 GB LTE............ $599.99
241750 -
241751 - Model.......... SMG900VZKV
241752 -
241753 - http://used-smartphones.com/~/Cell-Phones-&-Smartphones/One/301170877820/review
241754 -
241755 - [On 140531 1022 added 32GB making total of 48GB in this
241756 - cell phone. ref SDS 19 XE9O
241758 - ..
241759 - Following taken from
241760 -
241761 - Settings
241762 - About phone
241764 - ..
241765 - Model............................ SM-G900V
241766 - Android Version.................. 4.4.2
241767 - Baseband Version................. G900VVRU1ANCG
241768 - Kernal Version................... 3.4.0
241769 -
241770 - dpi@SWDD5814 #1
241771 - Mon Mar 31 13:32:24 KST 2014
241773 - ..
241774 - Processor........................ ARMv7 rev 1 (v7l) 2.5GHz range .3-2.5GHz
241775 -
241776 - ARMv7 is 32-bit processor, based on Wikipedia saying the
241777 - British company, Arm Holdings, designs the product, and
241778 - that ARMv8-A will be 64-bit architecture...
241779 -
241780 - http://en.wikipedia.org/wiki/ARM_architecture
241782 - ..
241783 - Build Number..................... KOT49H.G900VVRU1ANCG
241784 - SE for Android status............
241785 -
241786 - Enforcing
241787 - SEPF.SM-G900V_4.4.2_0011
241788 - Mon Mar 31 13:30:07 2014
241790 - ..
241791 - Hardware Version................. G900V.05
241793 - ..
241794 - Security Software Version........
241795 -
241796 - MDF v1.0 Release 2
241797 - VPN v1.4 Release 1
241799 - ..
241800 - 10. WAR6002................................... 1 Year MFG W
241802 - ..
241803 - 11. Upgrade Fee............................... 0.00
241805 - ..
241806 - 12. CAS INCIP DP GS5 Black.................... 22.49
241808 - ..
241809 - 13. Scr NV Tempg GS5.......................... 18.74
241811 - ..
241812 - 14. Sales tax................................. 3.51
241814 - ..
241815 - 15. Total..................................... 44.74
241817 - ..
241818 - In California sales tax is collected on the full retail price of the
241819 - device, not the discount price you pay.
241820 -
241821 - [On 140531 1022 for 2nd Samsung Galaxy S5 paid $166.77 to
241822 - include adding 16GB SD storage on Kathy's cell phone, and
241823 - 32GB on this Galaxy S5 cell phone. ref SDS 18 OQ58
241825 - ..
241826 - [On 140531 1022 added 32GB making total of 48GB in this
241827 - cell phone. ref SDS 19 XE9O
241829 - ..
241830 - 16. This payment.............................. 44.74
241832 - ..
241833 - 17. Payment Method............................ VISA
241834 -
241835 - Sales tax on $600 @ 9%.................... $54
241837 - ..
241838 - Posting expense ledger...
241839 -
241842 -
241843 - [On 140601 0740 ordered another charger/data cable costing
241844 - $11.47, for using the Samsung Galaxy S5 in the car.
241845 - ref SDS 21 5M5I
241847 - ..
241848 - 18. Installment Agreement Number............... 1101125901
241849 -
241850 - Edge agreement amount................ $599.99
241851 - Installmant balance.................. $599.99
241853 - ..
241854 - First installmant will appear on bill 25.21
241856 - ..
241857 - Research on Internet says in part...
241858 -
241859 - http://www.verizonwireless.com/news/article/2013/07/edge-device-payment-early-upgrade.html
241861 - ..
241862 - UPDATE - Monday, Jan. 20: As of January 19, 2014, Verizon Edge
241863 - customers can now upgrade to a new device as soon as 30 days.
241865 - ..
241866 - Here?s how it works: Choose the phone you want and sign up for a
241867 - month-to-month service plan, it's as easy as that. The full retail
241868 - price of the phone will be divided over 24 months and you'll pay the
241869 - first month at the time of purchase. If you want to upgrade after 6
241870 - months, just pay off 50% of the full retail price of the phone and you
241871 - can choose a new phone and start all over again.
241873 - ..
241874 - There are no long-term service contracts, finance charges or upgrade
241875 - fees with Verizon Edge. Every six months, as long as 50 percent of
241876 - the cost of the phone has been paid, you can upgrade to the newest
241877 - basic or smartphone available.
241879 - ..
241880 - Verizon invoice continues...
241881 -
241882 - 19. Return Policy
241883 -
241884 - New and Certified Pre-Owned merchandise items may only be
241885 - returned or exchanged within 14 days. (131031).
241887 - ..
241888 - You are permitted to make one exchange.
241890 - ..
241891 - A restocking fee of $35 ($70 for Netbooks, Tablets and
241892 - Notebooks) applies to any return or exchange of a wireless
241893 - device (excluding Hawaii).
241895 - ..
241896 - See Verizonwireless.com/returnpolicy for complete details.
241898 - ..
241899 - To receive a credit for the activation fee, cancellations must
241900 - occur within 3 days of activation of service.
241902 - ..
241903 - 20. Thank you.
241904 -
241905 - The New My Verizon
241906 - All the Tools
241907 - All the Features
241908 - More Convenience
241910 - ..
241911 - 21. Visit Verizonwireless.com for more.
241913 - ..
241914 - 22. Visit VerizonWirelessSurvey.com to tell us about your
241915 - experience.
241916 -
241918 - ..
241919 - Will return in a few days to get the 2nd Galaxy S5 for Kathy, after
241920 - she has saved her pictures to her home computer.
241921 -
241922 -
241923 -
241924 -
241925 -
241926 -
241927 -
2420 -
SUBJECTS
Default Null Subject Account for Blank Record
2503 -
250401 - ..
250402 - Instructions Using Samsung Galaxy S5
250403 -
250404 - Follow up ref SDS 13 6P8I.
250405 -
250406 - 1. We have a problem of suggenly getting a ring when the ring has
250407 - been turned off, so that incoming calls cause a vibration
250408 - notice, rather than a disruptive noise.
250410 - ..
250411 - Today, we went to Verizon, and the Manager, Michale, suggested
250412 - pressing...
250413 -
250414 - a. Left side button to open a volume bar for system sound.
250415 - This generally needs to be maximum in order to hear people
250416 - talking either in telephone calls, or getting instructions
250417 - on the Internet, e.g., driving instructions.
250419 - ..
250420 - When the volume guage appears, there is a star button on
250421 - the right. Pressing it opens a menu for changing volume
250422 - on individual sounds.
250424 - ..
250425 - b. The first feature listed in the menu is for ring tone
250426 - volume. Move it all the way to the left to turn off
250427 - ringtone.
250428 -
250430 - ..
250431 - 2. Voice Internet search.
250432 -
250433 - a. Google search window is open on the home screen.
250434 -
250435 - b. Tap microphone image on the right side of Google search
250436 - window.
250438 - ..
250439 - This will open another window, with speaking feature
250440 - active.
250442 - ..
250443 - c. Speak search specification.
250444 -
250445 - On pausing from speaking, Google will display words
250446 - interpreted from speaking, and execute search based on
250447 - those interpreted words.
250449 - ..
250450 - Sometimes voice interpreter makes a mistake, so the search
250451 - specification must be re-stated.
250452 -
250454 - ..
250455 - 3. Deleting applications
250456 -
250457 - Samsung Galaxy S5 tends to accumulate applications and
250458 - populate them in multiple locations.
250460 - ..
250461 - Application images on a screen can be removed by pressing on
250462 - the image with a finger, and moving the finger to the trash
250463 - image in the top right corner.
250464 -
250466 - ..
250467 - 4. Driving voice directions and map is obtained by...
250468 -
250469 - a. Open Microphone application.
250470 -
250471 - b. There is a microphone image, press it to activate talking
250472 - to application.
250474 - ..
250475 - c. Say name of location to find.
250476 -
250477 - The operating system will use GPS to find the destination
250478 - location.
250480 - ..
250481 - d. Press microphone again, and say...
250482 -
250483 - Navigate.
250485 - ..
250486 - The application will find current location, and provide a
250487 - map with directions to the destintion location identified
250488 - in step c, above.
250490 - ..
250491 - e. Voice directions to reach destination will supplement the
250492 - map for getting to the target destintion.
250493 -
250495 - ..
250496 - 5. Voicemail setup
250497 -
250498 - Got instructions from youtube at...
250499 -
250500 - Samsung Galaxy S5 Setup voicemail...
250501 -
250502 - http://www.youtube.com/watch?v=yGJyC9wVnPo
250504 - ..
250505 - This didn't work because we have model SM-G900V, per above,
250506 - ref SDS 0 QK4M, and the instructions don't list this model.
250508 - ..
250509 - Navigated on phone...............
250510 -
250511 - Settings
250512 - Help
250513 - My Verizon Mobile
250514 - Change Voice Mail Password
250516 - ..
250517 - Set password........................... 15641
250519 - ..
250520 - Message says to enter.................. *86
250522 - ..
250523 - Not sure about the purpose of *86?
250524 -
250525 - [On 140530 1540 Joshua explained *86 can be used from
250526 - a land line or another cell phone to get messages by
250527 - calling the cell phone number. ref SDS 17 D28M
250528 -
250530 - ..
250531 - 6. Home Screen
250532 -
250533 - Jesse set this up to look like s3 exchanged today under the
250534 - Edge program.
250535 -
250536 - 1. Widget at top of screen comprised of...
250537 -
250538 - 1. Date and Time
250539 - 2. Location
250540 - 3. Temperature
250541 - 4. Google location bar with voice activation
250543 - ..
250544 - 2. Applications below the widget...
250545 -
250546 - 1. Email
250547 - 2. Camera
250548 - 3. Voicemail
250549 - 4. Google Applications
250550 - 5. Messages
250551 - 6. Contacts
250552 - 7. Telephone to make a call
250553 - 8. Applications
250555 - ..
250556 - The widget at the top of the screen, per above, ref SDS 0 K65F,
250557 - evidently can be easily messed up and lost going West. This
250558 - can occur by using a finger to swipe the screen for one
250559 - thing, but the angle is slightly incorrect, and it moves the
250560 - widget off the screen.
250562 - ..
250563 - The repair/fix/retrieve...
250564 -
250565 - 1. Applications
250566 - 2. Widgets
250567 - 3.
250568 -
250569 -
250571 - ..
250572 - 7. File Management Open Delete Folders, Directories and Files
250573 -
250574 - This mainly applies to Micro Storage Disk (SD) Card
250576 - ..
250577 - Can copy SDS records to SD card on Galaxy S5, using Windows
250578 - Explorer, with cell phone connected to computer with
250579 - charger/data cable.
250581 - ..
250582 - Need to delete files on s5, and add and update files.
250583 -
250585 - ..
250586 - 8. Memory management on S5 is explained at...
250588 - ..
250589 - Support.t-mobile.com
250591 - ..
250592 - Memory & SD card: Samsung Galaxy S 5
250593 -
250594 - http://support.t-mobile.com/docs/DOC-10402#sd_card
250595 -
250596 - created by tmo_johnr on Mar 12, 2014 6:32 PM, last modified by
250597 - tmo_johnr on Apr 7, 2014 2:24 PM
250599 - ..
250600 - Learn how to use the task manager, view free space, and free
250601 - up memory and storage on the Samsung Galaxy S 5 and SD card.
250602 - Find out more on this page:
250603 -
250604 - 1. Internal Memory (RAM)
250605 - 2. Internal Storage (ROM)
250606 - 3. SD Card
250607 -
250608 - 1. Internal Memory (RAM)
250609 -
250610 - Restart device regularly
250612 - ..
250613 - You should restart your phone at least once per day.
250614 -
250615 - 1. Press and hold the Power key.
250616 - 2. Tap Restart.
250618 - ..
250619 - Reduce memory use
250621 - ..
250622 - If your phone is running slow, then you can reduce the
250623 - amount of memory it is using.
250624 -
250625 - 1. Remove widgets
250626 -
250627 - 1. From the desired Home screen, touch and hold the
250628 - widget.
250630 - ..
250631 - 2. Drag the widget over Remove and release your
250632 - finger.
250634 - ..
250635 - 2. Replace a Live wallpaper
250636 -
250637 - 1. From any Home screen, tap the Apps icon.
250638 -
250639 - 2. Scroll to 'SOUND AND DISPLAY,' then tap Wallpaper.
250640 -
250641 - 3. Tap Home screen.
250643 - ..
250644 - 4. Follow the prompts to set a new wallpaper that
250645 - replaces the current Live wallpaper.
250647 - ..
250648 - 3. Remove unused Home screens
250649 -
250650 - 1. Touch and hold on the Home screen to be deleted.
250651 - 2. Drag it over Remove and release your finger.
250652 - 3. Tap OK.
250653 -
250654 -
250656 - ..
250657 - 9. Synchronize Google Chrome on Cell Phone with Computer Google
250658 - Chrome bookmark configuration.
250660 - ..
250661 - There seem to be 2 separate steps to doing this.
250662 -
250663 - 1. Chrom turn sync on...
250664 -
250665 - 1. Applications
250666 -
250667 - 2. Chrome
250669 - ..
250670 - 3. Menu open in top right corner of screen
250672 - ..
250673 - 4. Settings - select from menu
250675 - ..
250676 - 5. Basics is shown at top of screen, and below this is
250677 - the Google gmail account...
250678 -
250679 - rodpoims@gmail.com
250681 - ..
250682 - Press on email address, it opens another screen for
250683 - Services for the email address
250685 - ..
250686 - 6. Sync off is displayed.
250687 -
250688 - Press on Sync off to open a screen called Sync
250690 - ..
250691 - In the top right corner of "Sync" screen is a switch
250692 - which may say "off"
250694 - ..
250695 - 7. Off - tap switches Off to On
250697 - ..
250698 - 8. Bottom of screen is "Reset"
250699 -
250700 - Press.
250702 - ..
250703 - There is still an error, because the following 2nd step still shows
250704 - sync is turned off...
250706 - ..
250707 - 2. Google Account Synchronize in Settings...
250708 -
250709 - 1. Applications
250710 -
250711 - 2. Settings
250713 - ..
250714 - 3. Accounts, scroll down swiping with finger, because
250715 - there a lot of settings.
250717 - ..
250718 - 4. Google - select from list of accounts
250720 - ..
250721 - 5. Gmail email address is displayed at the top of the
250722 - screen....
250723 -
250724 - rodpoims@gmail.com
250725 - Sync turned off
250727 - ..
250728 - 6. Press on this entry to open a screen titled "Sync
250729 - Settings" to setup syncing mobile device to computer.
250731 - ..
250732 - 7. Sync Chrome
250733 -
250734 - When Sync is on, this will update mobile device to
250735 - home computer.
250736 -
250737 -
250738 -
250739 -
250740 -
250741 -
250742 -
250743 -
250744 -
2508 -
Distribution. . . . See "CONTACTS"