CONTACTS
SUBJECTS
Amazon Order 002-9598877-4019417 $107.85 Replace Order 002-5653338-7
1203 -
1203 - ..
1204 - Summary/Objective
1205 -
120501 - Follow up ref SDS 4 0000, ref SDS 2 0000.
120502 -
120503 - Received notice Amazon order for compression shorts shipped small
120504 - size. ref SDS 0 165I Called Amazon and cancelled incorrect order.
120505 - ref SDS 0 SU7K Placed new order for correct size, and higher price
120506 - for larger size. ref SDS 0 WH4I Received confirmation of new order.
120507 - ref SDS 0 MX5F Received letter from Amzaon that prior order was
120508 - cancelled. Shipper noified to return product for refund. ref SDS 0
120509 - DY6M Bank account should be credited OA 140326. ref SDS 0 G491
120510 -
120511 - [On 140327 1652 Amazon shipped order # 002-9598877-4019417
120512 - in 2 parts - 1st shipment contained 2 pair compression
120513 - shorts, reported in Amazon letter on 140324 0918,
120514 - ref SDS 5 EV8I, - 2nd shipment contained 3rd pair
120515 - compression shorts. ref SDS 5 FW8O; on 140327 1652 received
120516 - 1st shippment 2 pair compression shorts; 3rd pair pending
120517 - shipment. ref SDS 5 M78H
120518 -
120519 -
120521 - ..
1206 -
1207 -
1208 - Progress
1209 -
120901 - On 140316 placed order 002-5653338-7801048 with Amazon for 3 new pair
120902 - extra large. ref SDS 4 165I
120904 - ..
120905 - Today, received notice order shipped for delivery tomorrow, but size
120906 - is small, not extra large.
120908 - ..
120909 - Checked order - it shows "small" placed on 140316 0604. ref SDS 4 UT3J
120911 - ..
120912 - This may have occurred during process of placing the order. After
120913 - executing place order procedure, had to return and change the
120914 - quantity from 1 to 3. This return, may have restored the original
120915 - default size "small" and was not noticed to reset to extra large.
120917 - ..
120918 - Called Amazon...
120919 -
120920 - 866 216 1072
120922 - ..
120923 - Talked to Alando.
120925 - ..
120926 - Asked about refusing order 002-5653338-7801048 with Amazon for 3 new
120927 - pair extra large compression shorts, because order says Amazon is
120928 - delivering size small.
120930 - ..
120931 - Alando will contact carriar to return incorrect order to vendor.
120933 - ..
120934 - Shipper................................... Ontrac
120936 - ..
120937 - Tracking number has been generated......... C11121376648846
120939 - ..
120940 - Alando explained that when vendor receives the returned merchandise,
120941 - customer bank account will be credited, estimated to be within 4
120942 - business days, OA 140326.
120943 -
120944 - [...below on 140320 1751 letter from Amazon confirms
120945 - customer bank account should be credited $83.85 about
120946 - 140326. ref SDS 0 K259
120948 - ..
120949 - Customer can place a new order for correct size today.
120951 - ..
120952 - Placed new order for extra large...
120953 -
120954 - http://www.amazon.com/Nike-Core-Inch-Compression-Shorts/dp/B008FPY8IW
120955 -
120956 - [On 140327 1652 received from Amazon order #
120957 - 002-9598877-4019417 2 of 3-pair ordered size XL Nike Pro
120958 - Combat Compression Shorts, ref SDS 5 M78H, but they are
120959 - much smaller than size XL Nike Pro Combat Compression
120960 - Shorts they replace. ref SDS 6 W75F Additionally, these
120961 - compression shorts do not have "mesh panels" for
120962 - "ventilation" needed on long hikes. ref SDS 5 S85N
120963 -
120964 -
120966 - ..
1210 -
1211 -
1212 - 1818
1213 -
121301 - Received letter from Amazon saying...
121302 -
121303 - 1. Subject: Amazon.com order of 3 x Nike Pro Core 2.0 6 Inch....
121304 - Date: 2014-03-20 18:15
121308 - ..
121309 - 2. Amazon.com Order Confirmation
121310 - Order #002-9598877-4019417
121311 -
121312 - http://www.amazon.com/ref=pe_309540_26725410_tex_h
121317 - ..
121318 - 4. Thank you for shopping with us. We'd like to let you know that
121319 - Amazon has received your order, and is preparing it for
121320 - shipment. Your estimated delivery date is below. If you would
121321 - like to view the status of your order or make any changes to
121322 - it, please visit Your Orders on Amazon.com at:
121323 -
121324 - https://www.amazon.com/gp/css/your-orders-access/ref=pe_309540_26725410_tex_g
121326 - ..
121327 - 5. Your estimated delivery date is:
121328 -
121329 - Friday, March 26, 2014 - Wednesday, March 29, 2014
121331 - ..
121332 - 6. Your shipping speed: FREE Shipping
121334 - ..
121335 - 7. Your order will be sent to:
121342 - ..
121343 - 8. Order Details
121344 -
121345 - Order #............................ 002-9598877-4019417
121347 - ..
121348 - Placed on Sunday, March 20, 2014
121350 - ..
121351 - 9. 3 x Nike 519977 Pro-Core Men's Long Compression Shorts 6" -
121352 - Black
121354 - ..
121355 - Price................................ $32.98
121356 -
121357 - [On 140327 1652 received from Amazon order #
121358 - 002-9598877-4019417 2 of 3-pair ordered size XL Nike Pro
121359 - Combat Compression Shorts, ref SDS 5 M78H, but they are
121360 - much smaller than size XL Nike Pro Combat Compression
121361 - Shorts they replace. ref SDS 6 W75F Additionally, these
121362 - compression shorts do not have "mesh panels" for
121363 - "ventilation" needed on long hikes. ref SDS 5 S85N
121365 - ..
121366 - Sold by: racquet sports pro
121367 - Condition: New
121369 - ..
121370 - 10. Item Subtotal: $98.94
121371 - Shipping & Handling: $7.24
121372 - Promotion Applied: -$7.24
121374 - ..
121375 - 11. Total Before Tax..................... $98.94
121376 -
121377 - Estimated tax........................ 8.91
121379 - ..
121380 - 12. Order Total......................... $107.85
121381 -
121382 - [On 140327 1652 Amazon shipped order # 002-9598877-4019417
121383 - in 2 parts - 1st shipment contained 2 pair compression
121384 - shorts, reported in Amazon letter on 140324 0918,
121385 - ref SDS 5 EV8I, - 2nd shipment contained 3rd pair
121386 - compression shorts. ref SDS 5 FW8O; on 140327 1652 received
121387 - 1st shippment 2 pair compression shorts; 3rd pair pending
121388 - shipment. ref SDS 5 M78H
121390 - ..
121391 - Post expense ledger...
121395 - ..
121396 - 13. To learn more about ordering, go to Ordering from Amazon.com
121397 - at:
121398 -
121399 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_ofa?nodeId=468466
121401 - ..
121402 - 14. If you want more information or need more assistance, go to
121403 - Help at:
121404 -
121405 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_ss?ie=UTF8&nodeId=508510
121407 - ..
121408 - 15. Thank you for shopping with us.
121409 -
121410 - Amazon.com
121411 -
121412 - http://www.amazon.com/ref=pe_309540_26725410_tex_ty
121414 - ..
121415 - 16. Unless otherwise noted, items sold by Amazon.com LLC are
121416 - subject to sales tax in select states in accordance with the
121417 - applicable laws of that state. If your order contains one or
121418 - more items from a seller other than Amazon.com LLC, it may be
121419 - subject to state and local sales tax, depending upon the
121420 - seller's business policies and the location of their
121421 - operations. Learn more about tax and seller information at:
121422 -
121423 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_tx?ie=UTF8&nodeId=200961550
121425 - ..
121426 - 17. Items in this order may be subject to California's Electronic
121427 - Waste Recycling Act. If any items in this order are subject to
121428 - that Act, the seller of that item has elected to pay any fees
121429 - due on your behalf.
121431 - ..
121432 - 18. This email was sent from a notification-only address that
121433 - cannot accept incoming email. Please do not reply to this
121434 - message.
121435 -
121437 - ..
1215 -
1216 -
1217 - 1828
1218 -
121801 - Received letter from Amazon saying...
121802 -
121803 - 1. Subject: A Message from Amazon Customer Service
121804 - Date: 2014-03-20 18:27
121811 - ..
121812 - 2. Customer called :3/20/2014
121813 -
121814 - The customer called as it regards to the incorrect item being
121815 - shipped. The customer was informed that the item cannot be
121816 - cancelled but that a contact can be made to the carrier once
121817 - they have the items. The contact to the carrier would give
121818 - instructions to return the items to the vendor. Once the items
121819 - have been returned to the vendor then the customer will be
121820 - reimbursed the amount that was paid. A follow up will be made
121821 - with the customer's order to check when the carrier receives
121822 - the items.
121824 - ..
121825 - 3. An exact date cannot be given for the reimbursement but an
121826 - APPROXIMATED date can get given to when the reimbursement may
121827 - arrive. This may be seen on the customer's end by the 3/26/2014
121829 - ..
121830 - Estimated credit to customer bank account 140326, aligns with
121831 - understandings during call with Alondo, per above. ref SDS 0 G491
121833 - ..
121834 - Amazon letter continues...
121835 -
121836 - 4. Item ordered: Nike 519977 Pro-Core Men's Long Compression
121837 - Shorts 6" X-LARGE - Black
121839 - ..
121840 - 5. We hope to see you again
121842 - ..
121843 - 6. Best regards,
121844 -
121845 - Alando D.
121847 - ..
121848 - 7. Did I solve your problem?
121850 - ..
121851 - 8. If yes, please click here:
121852 -
121853 - http://www.amazon.com/gp/help/survey?p=A1N8X5WV4C4BKW&k=hy&ref_=cscem_hmdyes_pt_1
121855 - ..
121856 - 9. If no, please click here:
121857 -
121858 - http://www.amazon.com/gp/help/survey?p=A1N8X5WV4C4BKW&k=hn&ref_=cscem_hmdno_pt_1
121860 - ..
121861 - 10. Your feedback is helping us build Earth's Most Customer-Centric
121862 - Company.
121864 - ..
121865 - 11. Thank you.
121866 -
121867 - Amazon.com
121868 -
121869 -
121871 - ..
1219 -
1220 -
1221 - 0910 next day on 140321
1222 -
122201 - Received another letter fro Amazon saying...
122202 -
122203 - 1. Subject: A Message from Amazon Customer Service
122204 - Date: 2014-03-21 07:58
122211 - ..
122212 - 2. This is your customer care agent Alando. The carrier was
122213 - contacted today to have the package returned to the vendor.
122214 - Specific instructions were sent out to the driver not to
122215 - deliver the items.
122217 - ..
122218 - 3. The items will be sent back to carriers facility where it will
122219 - be relabeled and sent back to the vendor. The new tracking
122220 - number for the items are: D10010667620532.
122222 - ..
122223 - 4. The package can be expected to arrive at the vendor by this
122224 - Monday or Tuesday, Hence the refund can be reimbursed by that
122225 - time or by Wednesday.
122227 - ..
122228 - 5. We hope to see you again.
122230 - ..
122231 - 6. Best regards,
122232 -
122233 - Alando D.
122235 - ..
122236 - 7. Did I solve your problem?
122238 - ..
122239 - 8. If yes, please click here:
122240 -
122241 - http://www.amazon.com/gp/help/survey?p=A8UD6C3I9RCAD&k=hy&ref_=cscem_hmdyes_pt_1
122243 - ..
122244 - 9. If no, please click here:
122245 -
122246 - http://www.amazon.com/gp/help/survey?p=A8UD6C3I9RCAD&k=hn&ref_=cscem_hmdno_pt_1
122248 - ..
122249 - 10. Your feedback is helping us build Earth's Most Customer-Centric
122250 - Company.
122252 - ..
122253 - 11. Thank you.
122254 -
122255 - Amazon.com
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