CONTACTS
SUBJECTS
Car Repair Chrysler Town & Country 2006 3.8 Liter Heater Overheatin 04
0703 -
0703 - ..
0704 - Summary/Objective
0705 -
070501 - Follow up ref SDS 1 0000.
070502 -
070503 - Develop work plan to repair Amy's car. ref SDS 0 UO5F
070504 -
070505 -
070507 - ..
0706 -
0707 -
0708 - Progress
0709 -
070901 - Kathy wants to help Amy get her car repaired and in good working
070902 - order.
070904 - ..
070905 - Vehicle...
070906 -
070907 - Chysler Town & Country, 2005 3.8 liter
070909 - ..
070910 - Problems...
070911 -
070912 - 1. Heater
070913 - 2. Side sliding doors automatic open and shut fails
070914 - 3. Interior overhead front lights fail
070915 - 4. Vehicle overheating (losing water)
070917 - ..
070918 - Elk Grove Chrysler...
070919 -
070920 - 877 751 3073
070922 - ..
070923 - Called and talked to Steve...
070924 -
070925 - Water pump $404
070927 - ..
070928 - Steve seemed to indicate that if the water pump does not need to be
070929 - replaced, then to repair the heater and water circulation system,
070930 - instead of paying $404 to change the water heater, the problem can be
070931 - fixed by installing a new...
070932 -
070933 - Hose kit $380
070935 - ..
070936 - Sliding doors $125
070938 - ..
070939 - Overhead lights $100
070940 -
070941 -
070942 -
070944 - ..
0710 -
0711 -
0712 - 1324
0713 -
071301 - Kathy called for Amy. Michael answered Amy's cellphone, because Amy
071302 - left it at home, and Michael is working from home today.
071304 - ..
071305 - Michael feels there are more economical solutions than Elk Grove
071306 - Chrysler. He did not mention any specifics.
071307 -
071308 -
071310 - ..
0714 -
0715 -
0716 - 1334
0717 -
071701 - Kathy called Amy at work, and left message to call back on doing the
071702 - work Wednesday.
071704 - ..
071705 - After the call, Kathy feels the following work plan might be
071706 - effective in this case.
071707 -
071708 - 1. Michael and Amy will drop the car at Chrysler Wednesday
071709 - nigth after work.
071711 - ..
071712 - 2. Work performed Thursday, 140109
071714 - ..
071715 - 3. Kathy will meet Amy at the house Thursday morning and take
071716 - her to work.
071718 - ..
071719 - 4. Kathy picks Amy up from work, and they drive to Elk Grove
071720 - Chrysler to get the car.
071721 -
071722 -
071723 -
071725 - ..
0718 -
0719 -
0720 - 1352
0721 -
072101 - Called Steve back
072102 -
072103 - Left message for price on...
072104 -
072105 - Standard service, oil change, air filter change, top off
072106 - fluids.
072108 - ..
072109 - Tune up
072110 -
072111 -
072113 - ..
0722 -
0723 -
0724 - 1355
0725 -
072501 - Steve called back...
072502 -
072503 - He advised...
072504 -
072505 - Standard service, oil change, filter change... $40
072507 - ..
072508 - Tune up....................................... $500
072509 -
072511 - ..
072512 - Steve's quote of $500 for "tune up" on 2006 Chrysler in January 2014,
072513 - generally aligns with cost of "tune up" for 2002 Murcery, 2 years ago,
072514 - reported on 120128 1116. ref SDS 1 6C4H
072516 - ..
072517 - Steve said the mechanic can remove a spark plug cover plate and
072518 - observe the date on the spark plugs. If they are dated the year of
072519 - the car, this would indicate the car has not had a "tune up" since
072520 - originally purchased, and so is due for this service.
072521 -
072522 -
072523 -
072525 - ..
0726 -
0727 -
0728 - 2054
0729 -
072901 - Kathy called - she is driving home passing through Dixon on US 80.
072902 -
072903 - She has talked to Amy. They are agreed to get Amy's car fixed on
072904 - Thursday.
072906 - ..
072907 - Car is 2006, not 2005, and is 3.8 liter engine.
072909 - ..
072910 - Amy advised that the car has never had a "tune up," or spark plug
072911 - change and service.
072913 - ..
072914 - Discussed work plan...
072915 -
072916 - 1. Kathy will ask Amy to submit a written list of repairs needed
072917 - to confirm and/or expand on the initial list above. ref SDS 0
072918 - 8T7L
072920 - ..
072921 - 2. Call Steve tomorrow and schedule for Amy and Michael to drop
072922 - off the car Wednesday night, for work Thursday.
072924 - ..
072925 - 3. Kathy will take Amy to work Thursday morning. She will then
072926 - drive to Elk Grove Chrysler to review, sign and receive work
072927 - order showing initial scope.
072928 -
072929 - 1. Standard service...................... $ 40
072930 - 2. Tune up............................... $500
072931 - 3. Water pumpr or Hose Kit............... $404 - $380
072932 - 4. Sliding door repair................... $125
072933 - 5. Interior Overhead panel lights........ $100
072934 - ------
072935 - $1,169
072937 - ..
072938 - This work will will likely be invoiced for slightly less
072939 - than the above estimate; at least that is the experience
072940 - with Ford. However, Elk Grove Chrysler likely call with
072941 - recommended additional repairs, so budget for...
072942 -
072943 - $1,500
072945 - ..
072946 - Likely task might be to change transmission oil.
072948 - ..
072949 - They should rotate tires, and inspect treads, and brake
072950 - lining. Car might need new brake lining, and new tires.
072952 - ..
072953 - If Elk Grove Chrysler price seems excessive, then don't
072954 - approve the work; take the car to another vendor on another
072955 - day. Tire business is very competitive.
072957 - ..
072958 - 4. Kathy will wait at Chrysler reading a book, walking around the
072959 - block, while Chrysler performs initial work, and develops list
072960 - of additional scope and cost recommended by mechanic.
072962 - ..
072963 - 5. Kathy will inspect the vehicle and get explanation of needed
072964 - repairs, if any, proposed by Elk Grove Chrysler. She will
072965 - approve any additions, and reject those not supported by
072966 - inspection, or otherwise deemed unnecessary at this time.
072968 - ..
072969 - 6. Kathy will leave for other activities, and then return to Elk
072970 - Grove Chrysler at the end of the day and pay the bill.
072972 - ..
072973 - 7. Michael will pick up Amy at work, and drive her to Elk Grove
072974 - Chryslter to get the car.
072975 -
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0730 -