CONTACTS
0201 - Amazon.com
020101 - Mr. Justin C-NLN;
020103 - Order Department
SUBJECTS
Ariss TM822G Modem Telephone Touchstone DOCSIS 3.0 8x4 Ultra-High Sp
3403 -
3403 - ..
3404 - Summary/Objective
3405 -
340501 - Follow up ref SDS 12 0000. ref SDS 9 0000.
340502 -
340503 - Investigated procurement high speed modem to avoid costs renting
340504 - equipment from Comcast, and to support new high speed router.
340505 - ref SDS 0 SI5G Replacing modems seems complicated working with
340506 - Comcast. ref SDS 0 MS3M Reporting on Amazon indicates Ariss TM822G
340507 - high speed modem is approved by Comcast for its cable communication
340508 - system. Indicates few problems and delays doing setup. ref SDS 0 8S4M
340509 - Ordered Cisco Model DPC3010 modem to replace Comcast equipment,
340510 - because it has high performance and lower cost. Smaller physical size
340511 - may fit better with arrangement of existing equipment. ref SDS 0 V941
340512 - Reviews found this modem is not listed on Comcast approved equipment.
340513 - This seems to have prevented customers from using the Cisco modem with
340514 - Comcast cable system. ref SDS 0 FV6M Therefore, cancelled order for
340515 - Cisco modem. ref SDS 0 525L Placed new order for Ariss TM822G high
340516 - speed cable and telephone modem, based on reporting it has been
340517 - approved by Comcast. ref SDS 0 526K Later in the morning, Amazon
340518 - notified that Netgear R6300 router and cables ordered yesterday, have
340519 - shipped and will be delivered tomorrow. ref SDS 0 I95M
340520 -
340521 -
340522 -
340523 -
340524 -
340526 - ..
3406 -
3407 -
3408 - Progress
3409 -
340901 - Modem Review Upgrade Network Performance and Save Rental Expense
340902 -
340903 - Background reported on 130710 1223. ref SDS 11 TK5H
340904 -
340905 - On 130706 review found currently installed Netgear router and Cat5
340906 - cables are all below catagory 6 gigabit performance. 130706 1917,
340907 - ref SDS 9 QP5H
340909 - ..
340910 - Yesterday on 130714, ordered from Amazon high speed router and cables
340911 - to fix the problem. ref SDS 12 SI5G
340913 - ..
340914 - Later in the afternoon, Ren reported Comcast planning to install new
340915 - upgraded equipment to replace existing modems and routers rented from
340916 - Comcast for using Comcast cable communication services. This new
340917 - equipment will combine modem and router functions into a single
340918 - device, shown in the record on 130714 1701. ref SDS 12 W65G Comcast
340919 - history of failing to billing agreements indicates continued reliance
340920 - on Comcast for network equipment will increase rental expense.
340921 - ref SDS 12 YM9F
340923 - ..
340924 - Since the LAN for transferring files between work stations is largely
340925 - independent from modem access to the Internet and telephone signals
340926 - through the Comcast cable system, Comcast's proposal to combine both
340927 - functions into a single device, prevents customers from increasing
340928 - network performance by upgrading the router.
340930 - ..
340931 - To maintain system performance and to further reduce equipment rental
340932 - charges, including likely price increases for equipment rental,
340933 - reviewed on 130714 1701, ref SDS 12 W55I, decided to continue using
340934 - current sepearate modem and router configuration. Since the router
340935 - was upgraded yesterday on 130714 1701, ref SDS 12 SI5G, and since
340936 - Comcast will upgrade modem with equipment that will conflict with the
340937 - new router, we need a modem that meets new standards for higher
340938 - performance and compliments the new upgraded router, planned in review
340939 - yesterday on 130714 1701. ref SDS 12 SG6J
340941 - ..
340942 - Called Amazon...
340943 -
340944 - 866 216 1072 O-00000706 0201
340946 - ..
340947 - Talked to Johanna for order on Netgear R6300 router placed
340948 - yesterday...
340949 -
340950 - Order # 107-9270895-6853018.......... ref SDS 12 2M8Q
340952 - ..
340953 - Explained error charging customer $17 for shipping that conflicts with
340954 - Amazon offer, reported on 130714 1701. ref SDS 12 2M7N
340956 - ..
340957 - Johanna will waive shipping charges of $17.
340958 -
340959 - [...below on 130715 0103 at 0154 received letter from
340960 - Amazon refunding errornous shipping charges. ref SDS 0 OF4Q
340961 -
340963 - ..
340964 - Modem Arris TM822G Considered Replace Comcast Modem
340965 -
340966 - Johanna helped find a modem that might replace Comcast equipment to
340967 - save monthly rental fees, which will likely increase as Comcast rolls
340968 - out upgraded devices that combines modem and router functions,
340969 - reported by Ren yesterday on 130714 1701. ref SDS 12 W65G
340970 -
340971 - Arris TM822G Touchstone DOCSIS 3.0 8x4 Ultra-High Speed
340972 - Telephony Modem
340973 -
340974 - http://www.amazon.com/Arris-TM822G-Touchstone%C2%AE-Ultra-High-Telephony/dp/B00721TUNS/ref=pd_sim_sbs_pc_1
340976 - ..
340977 - Price.......................... $156.75
340979 - ..
340980 - At Amazon Internet address for Arris TM822G modem, many customers
340981 - report excellent performance for LAN DTR in a home network, which is
340982 - primary application for this order.
340984 - ..
340985 - There is also a very long explanation of activating the modem with
340986 - Comcast to replace Comcast's rental modems.
340988 - ..
340989 - Arris TM822G modem seems close to modem performance of Aris model
340990 - TG862G that Comcast now plans on switching to replace existing Comcast
340991 - modems, per telecon with Comcast, reported by Ren at Comcast yesterday
340992 - on 130714 1701. ref SDS 12 W65G
340994 - ..
340995 - Arris TM822G is physically imposing, about 12" x 12" x 4". This will
340996 - takeup space on the counter that already has 2 32" HD displays for c18
340997 - and c20.
340998 -
340999 - [...below on 130715 0103 at 0203 bought Cisco Model DPC3010
341000 - Cable Modem with comparable performance, 40% cheaper and
341001 - smaller size. ref SDS 0 V941
341003 - ..
341004 - [...on 130715 0103 at 0258 cancelled order for Cisco
341005 - DPC3010 modem, because extensive reports indicate
341006 - connecting to Comcast is very difficult. ref SDS 0 525L
341008 - ..
341009 - [...on 130715 0103 at 0305 Amazon order 104-3948262-6593861
341010 - Arris model R6300 modem to replace Comcast modem, improve
341011 - performance of existing LAN and wireless support, and save
341012 - rental charges. ref SDS 0 526K
341013 -
341014 -
341016 - ..
341017 - Arris TM822G Modem Comcast Lists Approved Equipment
341018 -
341019 - Johanna helped find a favorable review of Arris TM822G DTR, especially
341020 - combined with new Comcast increased transmission speed....
341021 -
341022 - Review: Arris TM822G DOCSIS 3.0 8*4 Ultra-High Speed Telephony
341023 - Cable Modem
341024 -
341025 - http://stevejenkins.com/blog/2012/12/review-arris-tm822g-docsis-3-0-8x4-ultra-high-speed-telephony-cable-modem/
341027 - ..
341028 - This same review presents considerable problems last year getting the
341029 - new modem activated by Comcast, but further says in part...
341030 -
341031 - Finally, in September 2012, Comcast announced support for the
341032 - TM822G, and I was able to return the rented modem and start
341033 - using my own, which had been sitting? sad, lonely, unused, and
341034 - unloved? in a box under my desk for months.
341035 -
341036 - ...switching from the leased modem to my owned one didn't go
341037 - smoothly. It took two full days of constant phone calls and
341038 - online chats with Comcast tech support, some posts in their
341039 - support forum, and an in-person visit to a Comcast store, to
341040 - finally get it all working properly. But, once all the
341041 - wrinkles were ironed out, I was able to focus on an honest
341042 - evaluation of the Arris? TM822G modem without Comcast?s crappy
341043 - service clouding the issue.
341045 - ..
341046 - Since Arris TM822G is now on Comcast approved list of modems,
341047 - hopefully activation will go more smoothly, like the Tivo, reported
341048 - recently on 130709 0910, ref SDS 10 7W3I, and further in another call
341049 - to Comcast later same day. ref SDS 10 4L7M
341051 - ..
341052 - Suddenly, for some reason Johanna dropped the line. Could be a
341053 - telephone failure at Amazon or Comcast, or somewhere between.
341054 -
341056 - ..
3411 -
3412 -
3413 - 0154
3414 -
341401 - Shipping Errorneous Charges Corrected $17 Refund Order 107-9270895-6853018
341402 - Refund $17 Errorneous Shipping Charges Corrected Order 107-9270895-6853018
341403 -
341404 - Follow up ref SDS 12 2M8Q.
341405 -
341406 - Received letter from Amazon saying...
341407 -
341408 - 1. Subject: A Message from Amazon Customer Service
341409 - Date: Mon, 15 Jul 2013 08:43:57 +0000 0143 PDT
341413 - ..
341414 - 2. Hello,
341416 - ..
341417 - 3. I'm sorry we didn't have the chance to finish our conversation.
341418 - I tried contacting you at the phone number listed in your
341419 - Amazon.com account but have been unsuccessful.
341421 - ..
341422 - 4. We have a Listmania Search tool which allows you to search
341423 - after certain criteria.
341424 -
341425 - http://www.amazon.com/Comcast-Approved-Cable-Modems/lm/R357UOMXIH14H5
341427 - ..
341428 - 5. If you will find no use for the NETGEAR Router you ordered, you
341429 - can return it to us.
341431 - ..
341432 - 6. I've issued a $17.00 promotional amount to your account, which
341433 - will automatically apply the next time you order an item sold
341434 - and shipped by Amazon.com, to cover the shipping charges.
341436 - ..
341437 - This implements Johanna's offer to correct billing error for shipping
341438 - charges waived in agreement for Amazon order 107-9270895-6853018
341439 - buying the Netgear R6300 router, per above. ref SDS 0 U16K
341440 -
341441 - [...below on 130715 0103 at 0242 Amazon order
341442 - 104-3948262-6593861 for Arris R6300 modem does not apply
341443 - $17 credit for erroneous shipping. ref SDS 0 KD8G
341445 - ..
341446 - 7. Promotions don't apply to items offered by other sellers on our
341447 - website or to gift cards and won't cover the shipping costs of
341448 - an order. When using a promotion to buy eligible Kindle books
341449 - or other digital products sold by Amazon Digital Services, the
341450 - promotional funds will apply to your order automatically before
341451 - another payment method is charged.
341453 - ..
341454 - 8. Your promotional balance doesn't appear in Your Account but
341455 - will always display when you place an order. You'll see your
341456 - available promotional balance at checkout when placing an order
341457 - through the Shopping Cart--this amount will be applied to your
341458 - next qualifying order automatically and does not require a
341459 - claim code.
341461 - ..
341462 - 9. For more information about promotional codes, including the
341463 - terms and conditions of use and what happens when you return an
341464 - order paid for with a promotional code, visit our Help pages:
341465 -
341466 - http://www.amazon.com/promotionalcode
341468 - ..
341469 - 10. I hope this helps! We look forward to seeing you again soon.
341471 - ..
341472 - 11. Best regards,
341473 -
341474 - Joanna P.
341476 - ..
341477 - 12. Did I solve your problem?
341479 - ..
341480 - 13. If yes, please click here:
341481 -
341482 - http://www.amazon.com/gp/help/survey?p=A368U0NAC0YHY6&k=hy&ref_=cscem_hmdyes_pt_1
341484 - ..
341485 - 14. If no, please click here:
341486 -
341487 - http://www.amazon.com/gp/help/survey?p=A368U0NAC0YHY6&k=hn&ref_=cscem_hmdno_pt_1
341489 - ..
341490 - 15. Your feedback is helping us build Earth's Most Customer-Centric
341491 - Company.
341493 - ..
341494 - 16. Thank you.
341495 - Amazon.com
341496 -
341497 -
341498 -
341500 - ..
3416 -
3417 -
3418 - 0215
3419 -
341901 - Ordered Cisco DPC3010 to Replace Comcast Modem Rental
341902 -
341903 - Further research found...
341904 -
341905 - Cisco Model DPC3010 DOCSIS 3.0 8x4 Cable Modem - Cable modem -
341906 - external - Hi-Speed USB / Gigabit E -
341907 -
341908 - http://www.amazon.com/Cisco-Model-DPC3010-DOCSIS-Cable/dp/B00723KZTY
341910 - ..
341911 - ASIN: B00723KZTY
341913 - ..
341914 - Model number: AAC4002-10112234
341916 - ..
341917 - Price.......................... $89,95
341919 - ..
341920 - Decided to buy this thing, instead of getting Comcast modem upgrade,
341921 - which will increase in rental over time.
341923 - ..
341924 - This seems to have comparable performance to Arris TM822G. It is
341925 - smaller and so will fit better on the counter with the 2 displays. A
341926 - 40% lower cost is another major factor, per above. ref SDS 0 KU8M
341927 -
341928 - [...on 130715 0103 at 0258 cancelled this order because
341929 - extensive reports indicate connecting to Comcast with the
341930 - modem is very difficult. ref SDS 12 525L
341932 - ..
341933 - [...on 130715 0103 at 0305 Amazon order 104-3948262-6593861
341934 - Arris model R6300 modem to replace Comcast modem, improve
341935 - performance of existing LAN and wireless support, and save
341936 - rental charges. ref SDS 0 526K
341937 -
341938 -
341939 -
341941 - ..
3420 -
3421 -
3422 - 0244
3423 -
342301 - Amazon Order 104-4918638-2573043 Cisco Modem Replace Comcast Rental
342302 -
342303 - Received letter from Amazon saying...
342304 -
342305 - 1. Subject: Amazon.com order of Cisco Model DPC3010 DOCSIS....
342306 - Date: Mon, 15 Jul 2013 09:21:38 +0000 0221 PDT
342310 - ..
342311 - 2. Amazon.com Order Confirmation
342312 -
342313 - Order #.............................. 104-4918638-2573043
342314 -
342315 - http://www.amazon.com/ref=pe_309540_26725410_tex_h
342320 - ..
342321 - 3. Thank you for shopping with us. We'd like to let you know that
342322 - Amazon has received your order, and is preparing it for
342323 - shipment. Your estimated delivery date is below. If you would
342324 - like to view the status of your order or make any changes to
342325 - it, please visit Your Orders on Amazon.com at
342326 -
342327 - https://www.amazon.com/gp/css/your-orders-access/ref=pe_309540_26725410_tex_g
342329 - ..
342330 - 4. Your estimated delivery date is:
342331 -
342332 - July 22, 2013 - July 25, 2013
342334 - ..
342335 - 5. Your shipping speed:
342336 - FREE Super Saver Shipping
342338 - ..
342339 - 6. Your order will be sent to:
342346 - ..
342347 - 7. Order Details
342348 - Order #.............................. 104-4918638-2573043
342349 - Placed on Monday, July 15, 2013
342351 - ..
342352 - 8. Cisco Model DPC3010 DOCSIS 3.0 8x4 Cable Modem - Cable modem -
342353 - external - Hi-Speed USB / Gigabit E - $89.95
342354 -
342355 - [...on 130715 0103 at 0258 cancelled this order because
342356 - extensive reports indicate connecting to Comcast with the
342357 - modem is very difficult. ref SDS 12 525L
342359 - ..
342360 - [...on 130715 0103 at 0305 Amazon order 104-3948262-6593861
342361 - Arris model R6300 modem to replace Comcast modem, improve
342362 - performance of existing LAN and wireless support, and save
342363 - rental charges. ref SDS 0 526K
342365 - ..
342366 - Item Subtotal: $89.95
342367 - Shipping & Handling: $9.29
342368 - Promotion Applied: -$9.29
342369 - Total Before Tax: $89.95
342370 - Order Total: $89.95
342372 - ..
342373 - 9. To learn more about ordering, go to Ordering from Amazon.com at
342374 -
342375 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_ofa?nodeId=468466
342377 - ..
342378 - 10. If you want more information or need more assistance, go to
342379 - Help at
342380 -
342381 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_ss?ie=UTF8&nodeId=508510
342383 - ..
342384 - 11. Thank you for shopping with us.
342385 -
342386 - Amazon.com
342387 -
342388 - http://www.amazon.com/ref=pe_309540_26725410_tex_ty
342390 - ..
342391 - 12. Unless otherwise noted, items sold by Amazon.com LLC are
342392 - subject to sales tax in select states in accordance with the
342393 - applicable laws of that state. If your order contains one or
342394 - more items from a seller other than Amazon.com LLC, it may be
342395 - subject to state and local sales tax, depending upon the
342396 - seller's business policies and the location of their
342397 - operations. Learn more about tax and seller information at
342398 -
342399 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_tx?ie=UTF8&nodeId=200961550
342401 - ..
342402 - 13. Items in this order may be subject to California's Electronic
342403 - Waste Recycling Act. If any items in this order are subject to
342404 - that Act, the seller of that item has elected to pay any fees
342405 - due on your behalf.
342407 - ..
342408 - 14. This email was sent from a notification-only address that
342409 - cannot accept incoming email. Please do not reply to this
342410 - message.
342411 -
342412 -
342414 - ..
342415 - Customers Report Severe Problems Activating Cisco Modem with Comcast
342416 -
342417 - After placing the order for Cisco modem, per above, ref SDS 0 V941,
342418 - discovered there will be severe activation problems with the new
342419 - modem.
342420 -
342421 - http://forums.comcast.com/t5/Basic-Internet-Connectivity-And/Cisco-Model-DPC3010-DOCSIS-3-0/td-p/1411483
342423 - ..
342424 - Online activation is located here...
342425 -
342426 - http://www.comcast.com/activate
342428 - ..
342429 - There is also an address for...
342430 -
342431 - Comcast Steve
342432 -
342433 - steve_teow2@cable.comcast.com
342435 - ..
342436 - This seems to be a Comcast employee who during his off-hours at home
342437 - uses email to help customers navigate through difficulties activating
342438 - modem and other equipment with Comcast communication services.
342440 - ..
342441 - Actually, there are a lot of customer reviews reporting severe
342442 - problems getting the modem connected to Comcast cable system, so
342443 - decided to cancel the order. The main problem seems to be that the
342444 - Cisco Model DPC3010 is not on Comcast's list of modems approved for
342445 - use with Comcast cable system, and so Comcast staff are very slow to
342446 - resolve issues, essentially refusing service.
342448 - ..
342449 - Cannot find anyone reporting success activating this Cisco modem, even
342450 - though it seems to be an outstanding product and excellent value, per
342451 - above. ref SDS 0 V941
342452 -
342453 - [...on 130715 0103 at 0258 cancelled this order because
342454 - extensive reports indicate connecting to Comcast with the
342455 - modem is very difficult. ref SDS 12 525L
342456 -
342457 -
342458 -
342459 -
342461 - ..
3425 -
3426 -
3427 - 0257
3428 -
342802 - ..
342803 - Amazon Order 104-4918638-2573043 Cancelled
342804 -
342805 - Opened customer account at Amazon and cancelled order for Cisco modem
342806 - Model DPC3010, because of difficulty getting connected to comcast.
342807 - ref SDS 0 FV6M Guess we could try AT&T, but at this point will try
342808 - continuing with Comcast unless they become totally unmanagemable.
342810 - ..
342811 - Received letter from Amazon saying...
342812 -
342813 - 1. Subject: Amazon.com - Your Cancellation 104-4918638-2573043
342814 - Date: Mon, 15 Jul 2013 09:59:49 +0000 0259 PDT
342818 - ..
342819 - 2. Hello Rod Welch,
342821 - ..
342822 - 3. We're contacting you about your cancellation request for order
342823 - #104-4918638-2573043.
342825 - ..
342826 - 4. We were able to cancel the following item(s) from your order:
342828 - ..
342829 - 5. Cisco Model DPC3010 DOCSIS 3.0 8x4 Cable Modem - Cable modem -
342830 - external - Hi-Speed USB / Gigabit E -
342832 - ..
342833 - This accomplishes objective to cancel this order and buy another
342834 - product, per above. ref SDS 0 525L
342836 - ..
342837 - Amazon letter canceling order continues...
342838 -
342839 - 6. In most cases, you pay for items when we ship them to you, so
342840 - you won't be charged for items that you cancel. In some cases
342841 - (e.g., you use a gift card or your debit card is processed as a
342842 - PIN-less transaction), you may see a charge for a cancelled
342843 - item. If you are charged for a cancelled item, we will refund
342844 - you within 1-2 business days.
342846 - ..
342847 - 7. We hope to see you again soon.
342848 -
342850 - ..
342851 - 8. Sincerely,
342853 - ..
342854 - 9. Customer Service
342855 - Amazon.com
342856 -
342857 -
342858 -
342860 - ..
3429 -
3430 -
3431 - 0305
3432 -
343201 - Comcast Cable Modem Replace with Arris TM822G
343202 - Arris TM822G Gigabit Modem Buy Replace Comcast Cable Modem
343203 - Replace Comcast Cable Modem Buy Arris TM822G Gigabit Modem
343204 - Amazon Order 104-3948262-6593861 Arris TM822G Replace Comcast Modem
343205 -
343206 - Follow up ref SDS 12 526K.
343207 -
343208 - After canceling order for Cisco modem, per above, ref SDS 0 525L,
343209 - placed order for Arris TM822G modem reviewed above, ref SDS 0 KU8M,
343210 - and for reasons further shown above. ref SDS 0 QH6G
343211 -
343212 - Arris TM822G Touchstone® DOCSIS 3.0 8x4 Ultra-High Speed
343213 - Telephony Modem
343214 -
343215 - http://www.amazon.com/Arris-TM822G-Touchstone%C2%AE-Ultra-High-Telephony/dp/B00721TUNS/ref=pd_sim_sbs_pc_1
343217 - ..
343218 - Price.......................... $156.75
343219 -
343221 - ..
343222 - Received letter from Comcast saying...
343223 -
343224 - 1. Subject: Amazon.com order of Arris TM822G Touchstone....
343225 - Date: Mon, 15 Jul 2013 10:05:36 +0000
343229 - ..
343230 - 2. Amazon.com Order Confirmation
343231 - Order #.............................. 104-3948262-6593861
343232 -
343233 - http://www.amazon.com/ref=pe_309540_26725410_tex_h
343234 -
343238 - ..
343239 - 3. Thank you for shopping with us. We'd like to let you know that
343240 - Amazon has received your order, and is preparing it for
343241 - shipment. Your estimated delivery date is below. If you would
343242 - like to view the status of your order or make any changes to
343243 - it, please visit Your Orders on Amazon.com at
343244 -
343245 - https://www.amazon.com/gp/css/your-orders-access/ref=pe_309540_26725410_tex_g
343247 - ..
343248 - 4. Your estimated delivery date is:
343249 -
343250 - July 22, 2013 - July 25, 2013
343252 - ..
343253 - 5. Your shipping speed.................. FREE Super Saver Shipping
343255 - ..
343256 - 6. Your order will be sent to:
343263 - ..
343264 - 7. Order Details
343265 - Order #.............................. 104-3948262-6593861
343266 - Placed on............................ July 15, 2013
343268 - ..
343269 - 8. Arris TM822G Touchstone DOCSIS 3.0 8x4 Ultra-High Speed
343270 - Telephony Modem
343271 -
343272 - http://www.amazon.com/Arris-TM822G-Touchstone%C2%AE-Ultra-High-Telephony/dp/B00721TUNS/ref=pd_sim_sbs_pc_1
343274 - ..
343275 - Price................................ $156.75
343276 - Item Subtotal........................ $156.75
343277 - Shipping & Handling.................. $9.29
343278 - Promotion Applied.................... -$9.29
343279 - Total Before Tax..................... $156.75
343280 - Order Total.......................... $156.75
343282 - ..
343283 - These charges fail to reflect $17 credit filed by Johanna, shown in
343284 - Amazon letter earlier today, above. ref SDS 0 OF4Q
343286 - ..
343287 - Post expense ledger...
343291 - ..
343292 - 9. To learn more about ordering, go to Ordering from Amazon.com at
343293 -
343294 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_ofa?nodeId=468466
343296 - ..
343297 - 10. If you want more information or need more assistance, go to Help at
343298 -
343299 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_ss?ie=UTF8&nodeId=508510
343301 - ..
343302 - 11. Thank you for shopping with us.
343303 -
343304 - Amazon.com
343305 -
343306 - http://www.amazon.com/ref=pe_309540_26725410_tex_ty
343308 - ..
343309 - 12. Unless otherwise noted, items sold by Amazon.com LLC are
343310 - subject to sales tax in select states in accordance with the
343311 - applicable laws of that state. If your order contains one or
343312 - more items from a seller other than Amazon.com LLC, it may be
343313 - subject to state and local sales tax, depending upon the
343314 - seller's business policies and the location of their
343315 - operations. Learn more about tax and seller information at
343316 -
343317 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_tx?ie=UTF8&nodeId=200961550
343319 - ..
343320 - 13. Items in this order may be subject to California's Electronic
343321 - Waste Recycling Act. If any items in this order are subject to
343322 - that Act, the seller of that item has elected to pay any fees
343323 - due on your behalf.
343325 - ..
343326 - 14. This email was sent from a notification-only address that
343327 - cannot accept incoming email. Please do not reply to this
343328 - message.
343329 -
343330 -
343331 -
343332 -
343334 - ..
3434 -
3435 -
3436 - 1003
3437 -
343701 - Netgear R6300 Router and Cables Shipped Delivery Scheduled Tomorrow
343702 -
343703 - Follow up ref SDS 12 SI5G.
343704 -
343705 - Received letter from Amazon reporting Netgear router and cables have
343706 - shipped....
343707 -
343708 - 1. Subject: Your Amazon.com order of NETGEAR Wireless Router ... and 4 more item(s) has shipped!
343709 - Date: Mon, 15 Jul 2013 12:37:29 +0000
343712 -
343714 - ..
343715 - 2. Amazon.com Shipping Confirmation
343716 -
343717 - Order #.............................. 107-9270895-6853018
343718 -
343719 - http://www.amazon.com/ref=cs_sce_g/
343724 - ..
343725 - 3. We thought you'd like to know that we shipped your items, and
343726 - that this completes your order. Your order is being shipped and
343727 - cannot be changed by you or by our customer service department.
343728 -
343730 - ..
343731 - 4. Your estimated delivery date is..............
343732 -
343733 - July 16, 2013
343735 - ..
343736 - Track your package at
343737 -
343738 - http://www.amazon.com/gp/css/your-orders-access/ref=cs_sce_wms
343740 - ..
343741 - 5. Your shipment was sent to:
343748 - ..
343749 - 6. Your package is being shipped by ONTRAC and the tracking number
343750 - is C11121491775821.
343752 - ..
343753 - 7. Your Shipment Details
343754 -
343755 - 1. Sold by Ultra Spec Cables (RiteAV):
343756 - RiteAV - Cat6 Network Ethernet Cable - Blue - 2 ft. $6.49
343758 - ..
343759 - 2. Sold by Ultra Spec Cables (RiteAV):
343760 - 3X RiteAV - Cat6 Network Ethernet Cable - Blue - 7 ft. $24.15
343762 - ..
343763 - 3. Sold by Amazon.com LLC:
343764 - NETGEAR Wireless Router - AC 1750 Dual Band Gigabit (R6300) $191.87
343766 - ..
343767 - Item Subtotal......................... $222.51
343768 - Shipping and Handling................. $17.24
343769 - Total Before Tax...................... $239.75
343770 - Sales Tax Collected................... $17.67
343771 - Shipment Total........................ $257.42
343772 - Paid by Visa.......................... $257.42
343773 -
343775 - ..
343776 - 8. Unless otherwise noted, items sold by Amazon.com LLC are
343777 - subject to sales tax in select states in accordance with the
343778 - applicable laws of that state. If your order contains one or
343779 - more items from a seller other than Amazon.com LLC, it may be
343780 - subject to state and local sales tax, depending upon the
343781 - sellers business policies and the location of their operations.
343782 - For more tax and seller information, visit:
343783 -
343784 - http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=200962600
343786 - ..
343787 - 9. You can access your account at from which you can view your
343788 - orders.
343789 -
343790 - http://www.amazon.com/gp/css/your-account-access/ref=cs_sce_ya/
343792 - ..
343793 - 10. To return an order, visit our Online Returns Center at
343794 -
343795 - http://www.amazon.com/gp/orc/returns/homepage.html/ref=cs_sce_r/
343797 - ..
343798 - 11. If you need further assistance with your order, you'll find
343799 - links to email or call Amazon.com Customer Service in our Help
343800 - Department at
343801 -
343802 - http://www.amazon.com/customer-service?ref=cs_sce_h/
343804 - ..
343805 - 12. Thank you for shopping with us.
343806 - Amazon.com
343807 -
343808 - http://www.amazon.com/ref=cs_sce_g
343810 - ..
343811 - 13. Items in this shipment may be subject to California's
343812 - Electronic Waste Recycling Act. For any items not sold by
343813 - Amazon.com LLC or Amazon Digital Services, Inc. that are
343814 - subject to that Act, the seller of that item is responsible for
343815 - submitting the California Electronic Waste Recycling fees on
343816 - your behalf.
343818 - ..
343819 - 14. Please note: This e-mail was sent from a notification-only
343820 - address that cannot accept incoming e-mail. Please do not
343821 - reply to this message.
343822 -
343823 -
343824 -
343825 -
343826 -
343827 -
343828 -
343829 -
343830 -
343831 -
343832 -
343833 -
343834 -
343835 -
343836 -
343837 -
343838 -
343839 -
343840 -
343841 -