THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: May 20, 2013 07:02 PM Monday; Rod Welch

Kathy configured Google Chrome Access on c17; setup up SDS account.

1...Summary/Objective
2...Communication Drives Quality of Work Investing Time for Deliberation

ACTION ITEMS.................. Click here to comment!

1...Need to set up standard account for Kathy on c17.
2...Action item pending to enter the invoice from the service
3...Kathy has action item to enter background showing evolution of

CONTACTS 

SUBJECTS
Google Remote Access C17 Configure Training SDS Setup New Account Gm                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1703 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1703 -    ..
1704 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
1705 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
170501 - Follow up ref SDS 6 0000, ref SDS 5 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
170502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170503 - Kathy made excellent progress today configuring Google Chrome Remote                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
170504 - Access for SDS training and support. ref SDS 0 L35I   This required                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
170505 - creating a Google gmail account.  Created temporary SDS account for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
170506 - Kathy by substituting her name for an inactive user. ref SDS 0 476O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
170507 - Created records for Kathy so she will have activity in her diary.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
170508 - They need more work when time permits. ref SDS 0 R87L  Discussed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170509 - quality of writing for effective communication that saves lives, time,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
170510 - and money. ref SDS 0 YQ4K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
170511 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170512 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170513 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170514 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170515 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170516 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170518 -  ..
1706 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1707 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1708 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1709 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
170901 - Previously, installed c17 for Kathy to use SDS, reported on 130110                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
170902 - 1602. ref SDS 2 V85G   Last month, updated SDS records on c17. 130402                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
170903 - 2011, ref SDS 3 OG5J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
170905 -  ..
170906 - Today, Kathy wanted to write a report on work performed by a service                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
170907 - vendor to fix her car earlier this afternoon.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
170909 -  ..
170910 - Kathy setup up Google gmail account...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
170915 -  ..
170916 - Kathy then used the gmail account to configure Chrome Remote Access on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
170917 - c17.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
170919 -  ..
170920 - This was a considerable effort requiring persistence and imagination                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
170921 - to work through online instructions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
170923 -  ..
170924 - Once Chrome Remote Access was working, was able to access c17 to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170925 - create an SDS account for Kathy.  On an interim basis, assigned an                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
170926 - inactive account to Kathy, so she could work on creating a few                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
170927 - records, and begin getting familiar with the environment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
170929 -  ..
170930 - This "new account" won't really work, because those records are not                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
170931 - configured for the new Subject Index structure.  Contacts is missing,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
170932 - and other features.  For initial orientation, this configuration will                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
170933 - be adequate.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
170935 -  ..
170936 - Need to set up standard account for Kathy on c17.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
170938 -  ..
170939 - This is one of the last tasks to convert SDS code into the java                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170940 - platform, and is scheduled after doing the Contact system.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
170942 -  ..
170943 - Suggested Kathy read through Help for Schedule.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170945 -  ..
170946 - Kathy created 4 records on activities today...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
170947 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170948 -    1.  Fix problem alert on car emissions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
170949 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170950 -        Action item pending to enter the invoice from the service                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
170951 -        vendor who did the work.  Found an example entering an invoice                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
170952 -        shown in the record on 120128 1116. ref SDS 1 4G6N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170954 -         ..
170955 -    2.  Visit friends at convalescent home.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
170956 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170957 -        This needs further editing.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
170959 -         ..
170960 -    3.  Letter on progress diagnosing and treatment to recover from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
170961 -        ruptured achiles tendon.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170963 -         ..
170964 -        Kathy has action item to enter background showing evolution of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
170965 -        diagnosis from cellulitis, to sprained achilles heel, to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170966 -        ruptured tendon.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
170968 -         ..
170969 -    4.  Google Chrome Remote access procedures.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
170970 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170971 -        In this record entered instructions for future remote access                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
170972 -        sessions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170973 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170974 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170976 -  ..
170977 - Communication Drives Quality of Work Investing Time for Deliberation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
170978 - 
170979 - Kathy asked why the quality of writing using accepted grammer is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170980 - important to writing in SDS records?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
170982 -  ..
170983 - "Thinking through Writing" creates a well ordered record that augments                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
170984 - intelligence (i.e., understanding cause and effect), through clear,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
170985 - concise, complete communication.  Grammar provides rules of the road                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
170986 - for "alphabet technology," ref OF 1 ER3G, essential for accurate,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
170987 - consistent understanding. ref OF 4 3742                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
170989 -  ..
170990 - Kathy seemed to indicate experience over many years providing medical                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
170991 - services shows communication can save lives by saving time ignoring                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
170992 - grammar.  Cell phones and hurried entries on the job make investing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
170993 - time for grammar seem like unnecessary overkill in the moment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
170995 -  ..
170996 - POIMS further explains...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
170997 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170998 -        Formal rules of punctuation and grammar enable consistent                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170999 -        interpretation among disparate people, and across generations.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
171000 -        These core tools of literacy for constructing writings that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
171001 -        accurately convey cause and effect, i.e., knowledge, comprise                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
171002 -        an essential foundation that lifts civilization by augmenting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
171003 -        individual and cultural intelligence.  Since the world is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
171004 -        multi-dimensional, people often struggle with the linear model                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
171005 -        of text to represent context in writing.  The struggle to write                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
171006 -        discloses gaps, errors, and confusion.  Andy Grove points out                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
171007 -        in his book Only the Paranoid Survive that  ambiguity is easily                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
171008 -        forgiven by a busy mind until failure occurs, or opportunity is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
171009 -        lost, absent the struggle to "discover what we think" by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171010 -        writing it down.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
171012 -  ..
171013 - Jotting things down hurridly without grammar, e.g., starting sentence                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
171014 - without capital letters, ending without periods, works well saving                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
171015 - time in the moment when context is evident.  Days, weeks, years later                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
171016 - when context has been muddled by ensuing events, the author and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171017 - everyone else will not understand what the writing was intended to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
171018 - convey.  This makes communication the biggest risk in enterprise.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
171019 - ref OF 2 IE6L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
171021 -  ..
171022 - SDS enables "deliberation" to discover opportunities and avoid                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
171023 - mistakes, also explained in POIMS. ref OF 3 2300                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
171024 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
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171048 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171049 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1711 -