CONTACTS
0201 - Ascendtech, Inc
020101 - Mr. Steve LastName; Technical Agent
020103 - Technical Assistance Department
SUBJECTS
C21 Fry's Findings Defective Video Graphics Adapter Circuit Board Ca
2503 -
2503 - ..
2504 - Summary/Objective
2505 -
250501 - Follow up ref SDS 68 0000. ref SDS 67 0000.
250502 -
250503 -
250504 -
250505 -
250507 - ..
2506 -
2507 -
2508 - Progress
2509 -
250901 - Ascendtech Requests Status Resolving Video Problems C21
250902 -
250903 - Follow up ref SDS 68 GE4L, ref SDS 67 GE4L.
250904 -
250905 - Letter to Steve at Ascendtech says...
250906 -
250907 - 1. Subject: C21 Diagnostic Report Fry's SRO 196457 Ascendtech order 368873 RMA CQ-44797
250908 - Date: Sat, 04 May 2013 16:02:34 -0700
250915 - ..
250916 - 2. Responding to your letter on 130503 1138 PDT, ref SDS 68 7C7G,
250917 - and asking about findings on c21 under subject RMA, please see
250918 - Fry's diagnostic report for their SRO 196457 entered in the
250919 - record later that day on 130503 (see line 251350. ref SDS 68
250920 - 4R8I
250922 - ..
250923 - 3. This seems like an insurance claim against Fedex, and/or a
250924 - warranty claim.
250926 - ..
250927 - 4. Most economical solution might be for me to order the part and
250928 - install myself, then return the original video card for
250929 - Ascendtech to deal with the manufacturer.
250931 - ..
250932 - 5. Please let me know how you want to handle the matter.
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