THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: April 15, 2013 03:24 PM Monday; Rod Welch

C21 Ascendtech RMA CQ-44797 receive disk 0 Samsung 840 Pro 256 GB SSD Amazon order 111-3405387-0112842.

1...Summary/Objective
2...Ascendtech Requests Clarification Disk Partitioning.


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CONTACTS 
0201 - Ascendtech, Inc                                                                                                                                                    
020101 - Mr. Steve LastName; Technical Agent  
020103 - Technical Assistance Department  

SUBJECTS
C21 Ascendtech Order 368873 RMA CQ-44797 Notify Shipped Samsung 840                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
3403 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
3403 -    ..
3404 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
3405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
340501 - Follow up ref SDS 55 0000. ref SDS 54 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
340502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340508 -  ..
3406 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
3407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
3408 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
3409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
340901 - Ascendtech Requests Clarification Disk Partitioning.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
340902 - 
340903 - Follow up ref SDS 55 XE4I, ref SDS 54 MH4K.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
340904 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340905 -    1.  Subject:  RE: Samsung 840 Pro shipped Ascendtech RMA CQ-44797 on Order 368873 Deliver 15 April                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
340906 -        Date:  Mon, 15 Apr 2013 16:24:30 -0500                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
340910 -         ..
340911 -    2.  Hello                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
340913 -         ..
340914 -    3.  Just letting you know, the drive is here                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340916 -         ..
340917 -    4.  Now just to be extra sure, we are replacing the main, C, drive ?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
340918 -        Correct ?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
340920 -         ..
340921 -    5.  And leaving the other 2 drives as they are ?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
340922 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340923 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340925 -         ..
340926 -    6.  Thank you,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
340927 -        Steve                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
340928 -        Ascendtech Tech Support                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
340929 -        Service: (216) 458-1101                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
340930 -        Support: (216) 458-1104                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
340931 -        Fax: (440) 946-1101                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
340932 -        website: www.ascendtech.us                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
340933 -        Operating Hours: Mon - Fri 9AM - 6PM Est                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340934 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340935 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340936 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
340938 -  ..
3410 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
3411 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
3412 - 1429                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
3413 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
341301 - Sent letter to Steve at Ascendtech saying...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
341302 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341303 -    1.  Subject:  Re: Samsung 840 Pro shipped Ascendtech RMA CQ-44797 on Order 368873 Deliver 15 April                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
341304 -        Date:  Mon, 15 Apr 2013 15:00:12 -0700                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
341311 -         ..
341312 -    2.  Thanks for notice Ascendtech has received the Samsung 840 Pro                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
341313 -        256 GB SSD under subject Amazon order, following up notice in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
341314 -        the letter to Ascendtech on 130412. ref SDS 55 XE4I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
341316 -         ..
341317 -    3.  You are correct - currently c21 has three disks...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
341318 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341319 -        1.  Super Talent 256 GB SSD                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
341320 -        2.  Ascendtech 480 GB SSD                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
341321 -        3.  Standard magnetic disk 2 Terabytes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
341323 -         ..
341324 -    4.  The Super Talent SSD is disk 0 on the system and is partitioned                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
341325 -        entirely as drive c.  It has the operating system.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
341327 -         ..
341328 -    5.  Disk 0, the Super Talent 256 GB SSD, is to be removed and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
341329 -        replaced making the Samsung 840 Pro 256 GB SSD system disk 0,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
341330 -        and partitioned entirely as drive c.  Windows 7 ultimate full                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
341331 -        version with service pack 1 will be re-installed on drive c.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
341333 -         ..
341334 -    6.  The 480 GB SSD disk will be disk 1 and partitioned as                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
341335 -        originally configured, reported on 130315 (see line 182223.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
341336 -        ref SDS 40 T54I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
341337 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341338 -        ...Ascendtech 480 GB SSD...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
341339 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341340 -        d..................40                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
341341 -        e..................60                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
341342 -        f..................80                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
341343 -        g..................80                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
341344 -        h.................140                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
341345 -        i................. remaining                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
341346 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341347 -    7.  3rd disk will be disk 2 and partitioned as "j" - 2-terabytes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
341349 -         ..
341350 -    8.  Can you please submit documentation on manufacturer of the 480                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
341351 -        GB SSD drive, and the 2-TB conventional disk.  I cannot find                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
341352 -        specifications on these components.  There is a favorable                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
341353 -        performance rating for the 480 GB SSD that can be supported                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
341354 -        with citation to the manufacturer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
341355 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341356 -            [On 130417 0702 at 1255 telecon with Steve, Ascendtech is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
341357 -            working to find documentation on manufacturer and model for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
341358 -            480 GB SSD and the 2-Terabyte conventional disk.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
341359 -            ref SDS 56 K867                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
341361 -             ..
341362 -            [On 130417 0702 at 1445 received letter from Ascendtech                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
341363 -            advising 2nd disk is research indicating Mushkin 480 GB                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
341364 -            MKNSSDCL480GB-DX Callisto SSD. ref SDS 56 K86O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341366 -             ..
341367 -            [On 130417 0702 at 1457 letter to Ascendtech submits                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
341368 -            research indicating Mushkin 480 GB MKNSSDCL480GB-DX                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
341369 -            Callisto SSD performance rating SATA II read write 280/255                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
341370 -            MB/s conflicts with intent of the order, ref SDS 56 X430,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
341371 -            and requests Ascendtech provide 2nd disk SATA III read                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
341372 -            write 540/430 MB/s represented by Ascendtech. ref SDS 56                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
341373 -            X45M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341375 -         ..
341376 -    9.  Again, please remind the team to install .net so that the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
341377 -        Catalyst driver for the Radeon 7950 video audio adapter will                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
341378 -        function.  Test this by accessing "Catalyst Control Center"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
341379 -        with the big red "Radeon Graphics AMD" emblem in the top left                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
341380 -        corner.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
341382 -         ..
341383 -   10.  Thanks again for great work.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
341384 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341390 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341391 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341392 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341393 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341394 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341395 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341396 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341397 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341398 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341399 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341400 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
341401 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
3415 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
Distribution. . . . See "CONTACTS"