CONTACTS
0201 - Amazon.com
020101 - Mr. Justin C-NLN;
020103 - Order Department
SUBJECTS
HDMI 30' Cable Purchased $22 Amazon Order 106-8077101-9792266 Aurum
1703 -
1703 - ..
1704 - Summary/Objective
1705 -
170501 - Follow up ref SDS 1 0000.
170502 -
170503 -
170504 -
170505 -
170507 - ..
1706 -
1707 - Progress
1708 -
170801 - Want to upgrade ergonomics of bedroom with c18 and monitor, so cables
170802 - are not laying on the floor. This requires a longer HDMI cable to
170803 - route the cable from the back of c18 through the port in the back of
170804 - the armoir, and then along the floor across the doorway and connect
170805 - to the monitor. The cable we have won't reach that far.
170807 - ..
170808 - Ordered 15' HDMI cable from Amazon to reach the CPU from the back,
170809 - rather than protrude from the front. This will enable running the
170810 - cable under a rug to prevent accidents. It will also improve
170811 - appearance by avoiding cables running across the room.
170813 - ..
170814 - After placing the order realized we already have a 15' HDMI cable, and
170815 - we need a longer cable.
170816 -
170817 - [...below called Amazon and cancelled order for 15' HDMI
170818 - cable. ref SDS 0 PU9K
170819 -
170820 - [...below placed another order for 30' cable. ref SDS 0
170821 - GN6J
170822 -
170823 -
170825 - ..
1709 -
1710 -
1711 - 1238
1712 -
171201 - Received letter from Amazon saying...
171202 -
171203 - 1. Subject: Your Order with Amazon.com
171204 - Date: Tue, 5 Mar 2013 20:32:15 +0000 1232 PST
171207 -
171208 - 2. Thanks for ordering from Amazon.com! Your purchase information appears below.
171210 - ..
171211 - 3. Want to manage your order online?
171213 - ..
171214 - 4. If you need to check the status of your order or make changes, please visit our home page at Amazon.com and click on Your Account at the top of any page.
171215 -
171216 - BILLING AND SHIPPING INFORMATION
171217 -
171218 - Email Address: rod@welchco.com
171219 - Billing address
171221 - ..
171222 - 5. Rod Welch
171223 - 1158 St Matthew Pl
171224 - #103
171225 - Concord, CA 94518-1881
171226 - United States
171228 - ..
171229 - 6. Order grand total: $15.62
171231 - ..
171232 - 7. Get the Amazon.com Rewards Visa Card and get $30 instantly as an Amazon.com Gift Card. Click
171233 -
171234 - http://www.amazon.com/InstantRewards
171235 -
171236 - for more information.
171238 - ..
171239 - 8. ORDER DETAILS
171241 - ..
171242 - 9. Shipping Details
171243 -
171244 - 10. (order will arrive in 1 shipment)
171246 - ..
171247 - 11. Order number......................... 111-3349450-5809815
171248 -
171249 - [...below cancelled this order. ref SDS 0 PU9K
171250 -
171251 - [...below placed another order for 30' cable. ref SDS 0
171252 - GN6J
171254 - ..
171255 - View your Order Summary online:
171256 -
171257 - https://www.amazon.com/gp/css/order-history
171259 - ..
171260 - 12. Shipping Method: Standard Shipping
171262 - ..
171263 - 13. Items: $9.99
171264 - Shipping & handling: $5.63
171265 - ---------
171266 - Total before tax: $15.62
171267 - Estimated tax to be collected: $0.00
171268 - ---------
171269 - Order total: $15.62
171271 - ..
171272 - 14. Shipping To
171274 - ..
171275 - 15. Rod Welch
171276 - 1158 St Matthew Pl
171277 - #103
171278 - Concord, CA 94518-1881
171279 - United States
171281 - ..
171282 - 16. Delivery estimate: Mar. 8, 2013
171284 - ..
171285 - 17. 1 BlueRigger High Speed HDMI cable with Ethernet, Supports 3D
171286 - and Audio Return (15 Feet)" Electronics; $9.99 In Stock Sold
171287 - by: BlueRigger
171289 - ..
171290 - 18. Need to give a gift? Not sure what to buy?
171291 -
171292 - Amazon.com gift certificates/cards are available in any dollar
171293 - amount from $5 to $5,000. We'll deliver it via e-mail--it's
171294 - the perfect last-minute gift.
171296 - ..
171297 - 19. Learn more at
171298 -
171299 - http://www.amazon.com/gift-certificates
171301 - ..
171302 - 20. Need to print an invoice?
171304 - ..
171305 - 21. Visit www.amazon.com/your-account and click to view your
171306 - orders. Click "View order" next to the appropriate order.
171307 - You'll find a button to print an invoice on the next page
171309 - ..
171310 - 22. Got questions? We've got answers. Visit our online Help
171311 - department, available 24 hours a day:
171312 -
171313 - http://www.amazon.com/help
171315 - ..
171316 - 23. Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.
171318 - ..
171319 - 24. If you ever need to return an order, visit our Online Returns Center: www.amazon.com/returns
171321 - ..
171322 - 25. Thanks again for shopping with us.
171324 - ..
171325 - 26. Amazon.com
171327 - ..
171328 - 27. Earth's Biggest Selection
171329 -
171330 - http://www.amazon.com
171331 -
171332 -
171333 -
171334 -
171336 - ..
1714 -
1715 -
1716 - 1441
1717 -
171701 - Called Amazon...
171702 -
171703 - 866 216 1072
171705 - ..
171706 - Talked to Collette.
171708 - ..
171709 - We discussed the order just placed....
171710 -
171711 - 111-3349450-58098
171713 - ..
171714 - Explained error ordering 15' HDMI cable, and then learning we already
171715 - have a 15' cable and need a longer one, per analysis above.
171716 - ref SDS 0 NJ6L
171718 - ..
171719 - Collete said she will cancel the erroneous order.
171721 - ..
171722 - Collette then helped find a 30' HDMI cable available from Amazon.
171724 - ..
171725 - She found an Internet address for placing an order....
171726 -
171727 - http://www.amazon.com/Aurum-Ultra-Series-Ethernet-Certified/dp/B006FKFZB8
171729 - ..
171730 - Thanked Collette for excellent assistance.
171731 -
171732 -
171733 -
171734 -
171735 -
171737 - ..
1718 -
1719 -
1720 - 1443
1721 -
172101 - Placed an order for...
172102 -
172103 - http://www.amazon.com/Aurum-Ultra-Series-Ethernet-Certified/dp/B006FKFZB8
172105 - ..
172106 - Aurum Ultra Series - High Speed HDMI
172107 - Cable (30 Ft) With Ethernet - CL3 Certified -
172108 - Supports 3D & Audio Return
172109 - Channel [Latest Version] - 30 Feet"
172110 - Electronics...................................... $15.99
172111 -
172112 - [...below on 130305 1223 at 1530 received letter from
172113 - Amazon confirming order. ref SDS 0 1U9F
172114 -
172115 -
172116 -
172118 - ..
1722 -
1723 -
1724 - 1512
1725 -
172501 - Received letter from Amazon confirm cancel order for HDMI cable 15
172502 - feet, and saying...
172503 -
172504 - 1. Subject: A Message from Amazon Customer Service
172505 - Date: Tue, 5 Mar 2013 22:52:28 +0000
172509 - ..
172510 - 2. Hello,
172512 - ..
172513 - 3. As a follow-up to our phone conversation, I would like to recap
172514 - what we discussed:
172516 - ..
172517 - 4. I assisted you in locating a 30ft HDMI cable cord on our
172518 - website and completely canceled your order 111-3349450-5809815
172519 - as the 15ft was no longer needed.
172521 - ..
172522 - This confirms telecon with Collette earlier today, shown above.
172523 - ref SDS 0 PU9K
172525 - ..
172526 - Collette's letter continues...
172527 -
172528 - 5. If you find that you have any other questions or need
172529 - clarification on anything we talked about, please contact us by
172530 - going to our Contact Us page (www.amazon.com/contact-us).
172532 - ..
172533 - 6. We're available 24 hours a day, 7 days a week
172535 - ..
172536 - 7. Enjoy your day!
172538 - ..
172539 - 8. Best regards,
172540 -
172541 - Collette R.
172542 -
172544 - ..
172545 - 9. Did I solve your problem?
172547 - ..
172548 - 10. If yes, please click here:
172549 -
172550 - http://www.amazon.com/gp/help/survey?p=APJKBU3PU7R1Q&k=hy&ref_=cscem_hmdyes_pt_1
172552 - ..
172553 - 11. If no, please click here:
172554 -
172555 - http://www.amazon.com/gp/help/survey?p=APJKBU3PU7R1Q&k=hn&ref_=cscem_hmdno_pt_1
172557 - ..
172558 - 12. Your feedback is helping us build Earth's Most Customer-Centric
172559 - Company.
172561 - ..
172562 - 13. Thank you.
172563 -
172564 - Amazon.com
172565 -
172566 -
172568 - ..
1726 -
1727 -
1728 - 1518
1729 -
172901 - Received another letter confirming order for HDMI cable 30 feet placed
172902 - above, ref SDS 0 GN6J, and saying...
172903 -
172904 - 1. Subject: Your Order with Amazon.com
172905 - Date: Tue, 5 Mar 2013 22:59:18 +0000
172909 - ..
172910 - 2. Thanks for ordering from Amazon.com! Your purchase information
172911 - appears below.
172913 - ..
172914 - 3. Want to manage your order online?
172916 - ..
172917 - 4. If you need to check the status of your order or make changes,
172918 - please visit our home page at Amazon.com and click on Your
172919 - Account at the top of any page.
172921 - ..
172922 - 5. BILLING AND SHIPPING INFORMATION
172924 - ..
172925 - 6. Email Address:
172929 - ..
172930 - 7. Billing address
172937 - ..
172938 - 8. Order grand total........................... $21.88
172940 - ..
172941 - 9. Get the Amazon.com Rewards Visa Card and get $30 instantly as
172942 - an Amazon.com Gift Card. Click
172943 -
172944 - http://www.amazon.com/InstantRewards
172945 -
172946 - ...for more information.
172948 - ..
172949 - 10. ORDER DETAILS
172951 - ..
172952 - 11. Shipping Details
172953 -
172954 - (order will arrive in 1 shipment)
172956 - ..
172957 - 12. Order number......................... 106-8077101-9792266
172958 -
172959 - View your Order Summary online:
172960 -
172961 - https://www.amazon.com/gp/css/order-history
172963 - ..
172964 - This confirms telephone order placed earlier today, above. ref SDS 0
172965 - GN6J
172967 - ..
172968 - Amazon's letter continues...
172969 -
172970 - 13. Shipping Method: Standard Shipping
172972 - ..
172973 - 14. Items:
172974 -
172975 - 1 Aurum Ultra Series - High Speed HDMI
172976 - Cable (30 Ft) With Ethernet - CL3 Certified -
172977 - Supports 3D & Audio Return
172978 - Channel [Latest Version] - 30 Feet"
172979 - Electronics...................................... $15.99
172981 - ..
172982 - In Stock
172983 - Sold by: CABLE-MIX
172985 - ..
172986 - Shipping & handling........... $5.89
172987 - ---------
172988 - Total before tax................................. $21.88
172989 - Estimated tax to be collected.................... $0.00
172990 - ---------
172991 - Order total...................................... $21.88
172993 - ..
172994 - Post expense ledger...
172998 - ..
172999 - 15. Shipping To
173006 - ..
173007 - 16. Delivery estimate........................... Mar. 8, 2013
173009 - ..
173010 - 17. Need to give a gift? Not sure what to buy?
173012 - ..
173013 - 18. Amazon.com gift certificates/cards are available in any dollar
173014 - amount from $5 to $5,000.
173016 - ..
173017 - We'll deliver it via e-mail--it's the perfect last-minute gift.
173019 - ..
173020 - 19. Learn more at
173021 -
173022 - http://www.amazon.com/gift-certificates
173024 - ..
173025 - 20. Need to print an invoice?
173027 - ..
173028 - 21. Visit www.amazon.com/your-account and click to view your
173029 - orders. Click "View order" next to the appropriate order.
173030 - You'll find a button to print an invoice on the next page
173032 - ..
173033 - 22. Got questions? We've got answers. Visit our online Help
173034 - department, available 24 hours a day:
173035 -
173036 - http://www.amazon.com/help
173038 - ..
173039 - 23. Please note: This email message was sent from a
173040 - notification-only address that cannot accept incoming email.
173041 - Please do not reply to this message.
173043 - ..
173044 - 24. If you ever need to return an order, visit our Online Returns
173045 - Center: www.amazon.com/returns
173047 - ..
173048 - 25. Thanks again for shopping with us.
173050 - ..
173051 - 26. Amazon.com
173053 - ..
173054 - 27. Earth's Biggest Selection
173055 -
173056 - http://www.amazon.com
173057 -
173058 -
173059 -
173060 -
173061 -
173062 -
173063 -
173064 -
173065 -
173066 -
173067 -
173068 -
173069 -
1731 -
Distribution. . . . See "CONTACTS"