CONTACTS
SUBJECTS
Cell Phone Samsung Galaxy S3 GT I9300 Lost During Hike Notify AT&T 08
1603 -
1603 - ..
1604 - Summary/Objective
1605 -
160501 - Follow up ref SDS 28 0000. ref SDS 27 0000.
160502 -
160503 - Lost cell phone today on 11 mile hike trying to do a good deed helping
160504 - someone who lost a credit card. ref SDS 0 NZ67 Notified AT&T to close
160505 - the account because the budget on cell phones is already over
160506 - extended. Jilisa said AT&T will suspend the account so nobody can use
160507 - the cell phone and there will no charges until AT&T is notified to
160508 - activate the account. ref SDS 0 9T4L
160510 - ..
160511 - [On 130316 1243 received another erroneous billing from
160512 - AT&T, ref SDS 37 VC4S, and submitted letter again notifying
160513 - no payment due. ref SDS 37 6B3J
160514 -
160515 -
160517 - ..
1606 -
1607 -
1608 - Progress
1609 -
160901 - On 120910 purchased Samsung Galaxy S3 cell phone from AT&T.
160902 - ref SDS 28 1T4G
160904 - ..
160905 - On 120911 received Samsung Galaxy S3 cell phone. ref SDS 30 01F4
160907 - ..
160908 - Today, after hiking discovered cell phone was missing from jacket
160909 - pocket. This appears related to finding a Visa credit card on Ygnacio
160910 - Valley Road somewhere past Ayer road, during the hike. Placed it the
160911 - pocket with the cell phone to report on return, but after the hike
160912 - both the credit card and the cell phone were missing.
160914 - ..
160915 - Appears that when the gloved hand that has adherance material was
160916 - removed from the pocket, it pulled both the cell phone and credit
160917 - card out of the pocket, where they fell to the ground.
160919 - ..
160920 - Another possibility is that running the last 300 yards on Oak Grove to
160921 - reach Treat before the green light changed, may have caused both the
160922 - cell phone and credit card to bounce out of the pocket. This seems
160923 - least likely.
160925 - ..
160926 - Drove back to Ignacio Valley Road and checked the route near Ayer
160927 - road, where the credit card was found, but the cell phone and credit
160928 - card were not there. Evidently one of the bikers who frequent this
160929 - route picked them up.
160930 -
160932 - ..
1610 -
1611 -
1612 - 1453
1613 -
161301 - Called AT&T...
161302 -
161303 - 1-800-331-0500
161305 - ..
161306 - Talked to Jilisa.
161308 - ..
161309 - Explained cell phone was lost today while hiking, per above.
161310 - ref SDS 0 NZ67 Therefore can no longer use AT&T cell phone services,
161311 - and this call closes account 436098952929.
161313 - ..
161314 - Jilisa said AT&T will suspend account 436098952929, so there will be
161315 - no further charges, until the customer re-activates the account.
161317 - ..
161318 - Jilisa said the lost cell phone cannot be used by anyone to accumulate
161319 - service charges until the customer authorizes activating the account.
161320 - As of today, no further charges will be billed to the account.
161321 -
161322 - [On 130219 0950 received erroneous notice of billing for
161323 - AT&T cell phone services. ref SDS 35 H65X
161325 - ..
161326 - [On 130219 0950 at 1008 letter notifies AT&T that billing
161327 - conflicts with the record suspending the account on 130120.
161328 - ref SDS 35 PRXQ
161330 - ..
161331 - [On 130305 1402 received a letter from AT&T requesting
161332-- payment on erroneous billing for suspended cell phone
161333 - services account. ref SDS 36 VC4S
161335 - ..
161336 - [On 130305 1402 at 1407 letter notified AT&T again no
161337-- payment owed on erroneous billing that conflicts with
161338 - suspended cell phone services account. ref SDS 36 OH8G
161340 - ..
161341 - [On 130316 1243 received another erroneous billing from
161342 - AT&T, ref SDS 37 VC4S, and submitted letter again notifying
161343 - no payment due. ref SDS 37 6B3J
161344 -
161345 -
161346 -
161347 -
161348 -
161349 -
161350 -
1614 -