CONTACTS
SUBJECTS
Keyboard Defective Serial Number 009 1218 Omnikey 102 Procurement No
2903 -
2903 - ..
2904 - Summary/Objective
2905 -
290501 - Follow up ref SDS 12 0000. ref SDS 11 0000.
290502 -
290503 -
290504 -
290505 -
290506 -
290508 - ..
2906 -
2907 -
2908 - Background
2909 -
290901 - On 120608 ordered 2 keyboards from Northgate Keyboard, ref SDS 8 3Y4I,
290902 - and confirmed in Bob's letter later that day. ref SDS 8 YZ6O
290904 - ..
290905 - On 120618 received 2 Northgate Omnikey 102 keyboards ordered on 120608
290906 - 1038. ref SDS 8 YZ6O
290908 - ..
290909 - On 120623 notified Northgate in a letter ref SDS 11 KY3L, that
290910 - keyboard Seriel number 009 1218 listed in Northgate invoice 1745
290911 - issued on 120608 1038. ref SDS 8 TY7J; and received on 120618 1641.
290912 - ref SDS 10 R28O seems defective in several respects. ref SDS 11 RP5Q
290914 - ..
290915 - On 120624 received letter from Northgate to return defective keyboard,
290916 - ref SDS 12 KY3L, for examination and repair or replacement when
290917 - another keyboard becomes available. ref SDS 12 J76U
290918 -
290920 - ..
2910 -
2911 -
2912 - Progress
2913 -
291301 - Called and talked to Bob following up telecon on 120608 1038.
291302 - ref SDS 8 X55L
291303 -
291304 - 518 733 6085
291306 - ..
291307 - Northgate Keyboard Repair
291308 -
291309 - http://www.northgate-keyboard-repair.com/
291311 - ..
291312 - Advised returning keyboard serial number 009 1218 listed in Northgate
291313 - invoice 1745, as discussed in Bob's letter yesterday on 120624 0958,
291314 - ref SDS 12 KY3L, and for reasons shown in the record on 120623 2053.
291315 - ref SDS 11 RP5Q
291317 - ..
291318 - Also returning for repair Avant Stellar keyboard serial
291319 - number 7006510, and which is further identified with a label showing
291320 - "Welch 06/17 SRO #1013260. This keyboard requires repair to hold key
291321 - assignment mappings, replace faded keys, and general cleaning and
291322 - service according to Bob's inspection.
291324 - ..
291325 - Bob advised that the best solution for correcting failed key mapping
291326 - is to use the "sharpkeys" software he mentioned in the call on 120608
291327 - 1038. ref SDS 8 IZ5J
291329 - ..
291330 - Bob seemed to say today that using sharpkeys software requires first
291331 - removing a defective chip installed in the keyboards.
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2914 -