CONTACTS
SUBJECTS
Default Null Subject Account for Blank Record
0403 -
0403 - ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 8 OB5N.
040502 -
040503 -
040504 -
040506 - ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - On 120411 encountered blue screen error installing xp on c18,
040902 - ref SDS 8 OB5N, despite applying Microsoft remedy , used to configure
040903 - c16 on 090710 1719. ref SDS 1 0457
040904 -
040905 - [...below on 120416 0653 at 0800 called Microsoft and
040906 - purchased for $59 customer support, ref SDS 0 E14L;
040907 - Microsoft advised that Windows 7 Ultimate 64-bit full
040908 - version can be installed on a designated partition.
040909 - ref SDS 0 NZ77
040911 - ..
040912 - [...below on 120416 0653 at 1007 ordered Microsoft Windows
040913 - 7 Ultimate full version from Amazon. ref SDS 0 A85N
040915 - ..
040916 - [On 120419 1203 received Windows 7 Full version.
040917 - ref SDS 9 FS5H
040919 - ..
040920 - This morning submitted letter to Amol at Microsoft saying...
040921 -
040922 - 1. Subject: Windows 7 setup multi-boot 32-bit and 64-bit with XP 32-bit
040923 - Date: Mon, 16 Apr 2012 07:48:30 -0700
040930 - ..
040931 - 2. Ref.............. SRX1106735130ID
040933 - ..
040934 - 3. You and the Microsoft team provided effective assistance on
040935 - 090710 (10 JUL 2009) for installing Windows XP professional on
040936 - the i partition, as a first step to set up Windows 7 Ultimate
040937 - on a designated partition (32-bit on j and 64-bit on k), and
040938 - specifically to install Sata HHD driver that avoids blue screen
040939 - error 0X0000007b (see your Microsoft letter dated 10 Jul 2009.
040940 - 090710 2238, ref SDS 2 R18A
040942 - ..
040943 - 4. In that case we configured w7 on my computer c16, an HP HDX 18t
040944 - notebook with an Intel 4-core processor. A year later in
040945 - October 2010, we again applied the same Microsoft guidance to
040946 - set up a new desktop (my c17) HP Pavilion running Intel 490t
040947 - 6-core microprocessor.
040949 - ..
040950 - 5. Last week, on 120411, we encountered persistent 0X0000007b
040951 - errors despite applying your guidance on my newest desktop c18,
040952 - an HP HPE Pavilion model h8 1280t with Intel i7-3960 processor
040953 - and the x79 chipset. ref SDS 8 OB5N
040955 - ..
040956 - 6. This newest computer has a 256 GB solid state Sata III 6G/s
040957 - drive (SSD), whereas, the prior successful setups used
040958 - conventional spinning magnetic disk drives. C18 has a 2nd SSD
040959 - Samsung model 830 256GB Sata III, and a conventional 1 TB data
040960 - storage drive..
040962 - ..
040963 - 7. Can you help us find a suitable Sata device driver for the Sata
040964 - III SSD's, or otherwise provide additional instructions?
040966 - ..
040967 - 8. Unlike the prior 2 computers (c16 and c17), we do not intend to
040968 - actually run xp on c18. The only reason we are starting with
040969 - xp is because it previously enabled installing w7 on a
040970 - specified partition. On c18 we want w7-32 on the i drive, and
040971 - w7-64 on the j drive to correlate with configurations on our
040972 - other computers.
040974 - ..
040975 - 9. Accordingly, if we can do a clean install for Windows 7 32-bit
040976 - to a designated partition (here i), and install Windows 7
040977 - 64-bit on the j partition, then we don't really need to install
040978 - xp.
040980 - ..
040981 - 10. This morning, I will try to call your office to discuss
040982 - solutions with this letter to guide discussions.
040983 -
040990 -
040991 -
040993 - ..
0410 -
0411 -
0412 - 0758
0413 -
041301 - Received letter saying Microsoft no longer supports Amol's email
041302 - address.
041303 -
041305 - ..
0414 -
0415 -
0416 - 0800
0417 -
041701 - Called Microsoft Technical Support at...
041702 -
041703 - 800-642 7676
041705 - ..
041706 - Previously, got help setting up c16 at this number on 090710 1719.
041707 - ref SDS 1 R44M, and leading to call from Amol at Microsft. ref SDS 1
041708 - 0457
041710 - ..
041711 - Talked to Tanya.
041713 - ..
041714 - Ordered case.......................... 1175180605
041716 - ..
041717 - Price................................. $59.00
041718 -
041719 - [...below on 120416 0653 at 0823 received letter from Eric
041720 - confirming Microsoft support to buy Windows Full Version to
041721 - install the operating system on a specified volume other
041722 - can c, so directories and files are listed on the specified
041723 - volume and not on c. ref SDS 0 QG5I
041725 - ..
041726 - Paid $59 for service contract.
041728 - ..
041729 - Post expense ledgere...
041732 -
041734 - ..
041735 - Transferred to....
041736 -
041737 - Eric
041738 -
041742 - [...below on 120416 0653 at 0907 letter from Eric lists
041743 - full name. ref SDS 0 5E9P
041745 - ..
041746 - Explained objective to setup windows 7 ultimate in dual boot mode on
041747 - our computer c18, with 32-bit operating system on i drive, and 64-bit
041748 - os on j drive and so Windows directories and files are on i and j and
041749 - not on c.
041751 - ..
041752 - C18 is an HP h8 1280t cpu with i7-3960X and X79 chipset with 16 MB
041753 - RAM, and 3 disk storage devices...
041754 -
041755 - disk 0 ........ 256 GB 6G/s sata III
041756 - disk 1 ........ 1 TB 7200 RPM sata
041757 - disk 2 ........ 256 GB 6G/s sata III
041759 - ..
041760 - Disk 0 is configured c - h for handling data.
041762 - ..
041763 - Disk 1 is specialized for large file data
041765 - ..
041766 - Disk 2 configured i and j to install Windows 7 32-bit on i and 64-bit
041767 - on j.
041769 - ..
041770 - Explained background installing windows xp, then upgrading to Vista,
041771 - and then setting up windows 7 Ultimate on i drive for 32-bit and j
041772 - drive for 64-bit, on prior computers c16 on 090715, 090715 1651,
041773 - ref SDS 3 EO7F, and same configuration for c17 on 101115 1805.
041774 - ref SDS 4 G96L
041776 - ..
041777 - However, last week xp failed to install returning blue screen error on
041778 - c18, reported this last week on 120411 1018. ref SDS 8 OB5N
041779 -
041780 - 0X0000007b
041782 - ..
041783 - Explained background of Amol at Microsoft Technical Support resolving
041784 - this same blue screen error installing xp previously configuring c16,
041785 - reported on 090710 1719, ref SDS 1 R54P, and confirmed in Microsoft's
041786 - letter the same day also reported on 090710 2238. ref SDS 2 ZX5Y
041788 - ..
041789 - Explained letter to Microsoft this morning asking Amol for help with
041790 - the current problem configuring xp on updated hardware in c18 using
041791 - SSD storage devices, per above. ref SDS 0 QP9P However, Microsoft
041792 - reported failure to respond. ref SDS 0 WY3M
041794 - ..
041795 - Asked Eric for support getting sata drivers for installing xp on c18,
041796 - as Microsoft suggested on c16 and c17.
041798 - ..
041799 - Explained having purchased Windows 7 Ultimate upgrade and Windows
041800 - Vista upgrade to setup c18 with the procedure Microsoft explained for
041801 - c16 and c17?
041803 - ..
041804 - Eric said it no longer necessary to use the xp, Vista upgrade process
041805 - for setting up dual boot Windows 7 32-bit and 64-bit on specified
041806 - drives so the directory and files are not listed on the c drive. He
041807 - advised that this configuration can be setup doing a clean install
041808 - using the full version of Microsoft Ultimate.
041810 - ..
041811 - Discussed reservations about this recommendation based on prior
041812 - experience in 2009 setting up c16.
041814 - ..
041815 - Eric said not to worry. Windows 7 setup has been improved, so it is
041816 - now easy to specify where to configure directory and files to meet
041817 - customer requirements for organizing their computer. If problem
041818 - occur, call him back under the same case number, per above.
041819 - ref SDS 0 NB6F
041820 -
041821 - [...below on 120416 0653 at 0823 received letter from Eric
041822 - confirming Microsoft support to buy Windows Full Version to
041823 - install the operating system on a specified volume other
041824 - can c, so directories and files are listed on the specified
041825 - volume and not on c. ref SDS 0 QG5I
041827 - ..
041828 - [...below on 120416 0653 at 1007 ordered Microsoft Windows
041829 - 7 Ultimate full version from Amazon. ref SDS 0 A85N
041831 - ..
041832 - [On 120419 1203 received Windows 7 Full version.
041833 - ref SDS 9 FS5H
041835 - ..
041836 - [On 120419 1652 encountered severe problems doing clean
041837 - install Windows 7 Ultimate full version on 18. 120419 1652,
041838 - ref SDS 10 SN5G
041840 - ..
041841 - [On 120420 1707 called Microsoft for assistance setting
041842 - up Windows 7 on c18, ref SDS 12 LV9H, as planned in the
041843 - prior call with Eric at Microsoft on 120416 0653.
041844 - ref SDS 0 NZ77
041846 - ..
041847 - [On 120421 1238 call from Shaw at Microsoft Technical
041848 - Support Escalation Department, ref SDS 13 SH5N; made slow
041849 - progress; Shaw will research problem and call back on
041850 - Tuesday 120424. ref SDS 13 AR54
041851 -
041852 -
041853 -
041854 -
041855 -
041857 - ..
0419 -
0420 -
0421 - 0823
0422 -
042201 - Received letter from Eric at Microsoft saying...
042202 -
042203 - 1. Subject: Your Microsoft Service Request 1175180605
042204 - Date: Mon, 16 Apr 2012 15:19:39 +0000
042209 - ..
042210 - 2. Thank you for submitting a request for support. It is our goal
042211 - to resolve your issue in a timely manner. Upon closure of your
042212 - issue, you will be charged the following:
042214 - ..
042215 - 3. Charge for Support Incident................. 59.00 USD
042217 - ..
042218 - 4. Taxes....................................... 0.00 USD
042220 - ..
042221 - 5. For a total of.............................. $59.00 USD
042223 - ..
042224 - This confirms telecon with Eric, per above. ref SDS 0 E14L
042226 - ..
042227 - Eric's letter continues...
042228 -
042229 - 6. By using Microsoft's support services, you agree to be bound by
042230 - the terms of our Customer Services Agreement
042231 -
042232 - http://support.microsoft.com/gp/csa
042234 - ..
042235 - 7. Microsoft is committed to protecting your privacy. Please read
042236 - the Microsoft Privacy Statement for more information. Please
042237 - note: This e-mail message was sent automatically from an
042238 - unmonitored address that cannot accept incoming e-mail. Please
042239 - DO NOT reply to this message.
042240 -
042241 -
042243 - ..
0423 -
0424 -
0425 - 0910
0426 -
042601 - Received another letter from Eric at Microsoft saying...
042602 -
042603 - 1. Subject: SRX1175180605ID - SRX1175180605
042604 - Date: Mon, 16 Apr 2012 15:56:50 +0000
042616 - ..
042617 - Eric lists full name completing the record for the call this morning,
042618 - per above. ref SDS 0 YE6O
042620 - ..
042621 - 2. It was your Windows service request 1175180605. Unfortunately,
042622 - we were unable to resolve your issue. However, I hope that you
042623 - were happy with the service provided to you.
042625 - ..
042626 - Eric's letter conflicts with understandings from the call earlier
042627 - today, seeming to indicate that buying Windows 7 Ultimate full version
042628 - would solve the problem of configuring Windows 7 on c18 with the os on
042629 - a specified drives in dual boot mode, per above. ref SDS 0 NZ77
042631 - ..
042632 - Eric's letter continues...
042633 -
042634 - 3. I will archive the service request as Not-Resolved. If you are
042635 - not happy with the support we've provided please let us know as
042636 - soon as possible. My goal is to ensure that your experience
042637 - with Microsoft Windows Technical Support leavesmy pleasure to
042638 - work with you on you pleased with our products and services.
042640 - ..
042641 - 4. Here is a summary of the key points of the service request for
042642 - your records:
042644 - ..
042645 - 5. Action: Wants to perform clean installation
042647 - ..
042648 - Eric misstates required action - customer wants to install Windows 7
042649 - Ultimate in dual boot mode with windows 7 32-bit on i drive, and
042650 - 64-bit on j drive, and no operating system directories and files
042651 - listed on c drive, as shown in the record of the call, above.
042652 - ref SDS 0 JY5I
042654 - ..
042655 - Eric's letter continues...
042656 -
042657 - 6. Result: Unable to perform clean installation due to Mr Welch doesnt
042658 - have the full version
042660 - ..
042661 - 7. Cause: Customer education
042663 - ..
042664 - 8. Resolution: Mr Welch needs a full reatil copy of windows 7 ultimate
042666 - ..
042667 - 9. If you have any feedback regarding Microsoft support, we would
042668 - be glad to hear from you.
042670 - ..
042671 - 10. If you would feel more comfortable speaking with someone else
042672 - regarding my service, , my manager, would be very happy to hear
042673 - your comments and suggestions. You may reach my manager by
042674 - sending an email to
042676 - ..
042677 - Eric's letter omits address for commending his work to Microsoft
042678 - management.
042680 - ..
042681 - Eric's letter continues...
042682 -
042683 - 11. Thank you for contacting Microsoft Windows Technical Support.
042691 -
042692 - 12. v-13fic@mssupport.microsoft.com
042693 -
042694 - When replying please include your SR number, name, email
042695 - address and phone number. Thank you.*
042697 - ..
042698 - 13. As part of Microsoft's product support life cycle, support for
042699 - Windows Vista without a Service Pack and XP Service Pack 2 has
042700 - expired.
042702 - ..
042703 - 14. Support for Windows Vista with Service Pack 1 is ending on July
042704 - 12, 2011.
042706 - ..
042707 - 15. You must now have a currently supported service pack of these
042708 - Operating Systems in order to receive security updates for
042709 - Windows. Service Packs are free and improve the reliability,
042710 - performance and security of your Windows PC. You can find out
042711 - more about them, and other upgrade options, by going to
042712 -
042713 - http://windows.microsoft.com/eos.
042715 - ..
042716 - 16. You can also visit
042717 -
042718 - http://windows.microsoft.com/en-US/windows/downloads/windows-7
042719 -
042720 - ...to install Windows 7 Service Pack 1.
042721 -
042722 -
042723 -
042724 -
042725 -
042726 -
042727 -
042728 -
042729 -
042730 -
042731 -
042732 -
042734 - ..
0428 -
0429 -
0430 - 0927
0431 -
043101 - Called Amazon for return merchandise authorization (RMA) on...
043102 -
043103 - 1-866-216-1072
043105 - ..
043106 - Returning Windows 7 Ultimate Upgrade ordered on 120402 2338,
043107 - ref SDS 5 EO6L, and received on 120410 1338. ref SDS 7 EO6L
043108 -
043109 - $183.97
043111 - ..
043112 - Returning Vista Ulitimate upgrade on 120405 2208. ref SDS 6 LU6J
043113 -
043114 - $ 92.23
043115 - ..
043116 - Talked to...... Scott.
043118 - ..
043119 - He is sending mailing labels that are placed on return envelopes.
043120 -
043121 - Total credit.................... $270.20
043122 -
043123 - [...below on 120416 0653 at 0942 received mailing label
043124 - and RMA number for returning Windows 7 Ultimate upgrade.
043125 - ref SDS 0 PS5J
043127 - ..
043128 - [...below on 120416 0653 at 0944 received mailing label and
043129 - RMA number for returning Windows Vista Ultimate upgrade.
043130 - ref SDS 0 L25J
043132 - ..
043133 - Post expense ledgere...
043136 -
043137 -
043138 -
043140 - ..
0432 -
0433 -
0434 - 0942
0435 -
043501 - RMA Mailing Label Windows 7 Ultimate Upgrade Received from Amazon
043502 -
043503 - Received letter from Amazon saying...
043504 -
043505 - 1. Subject: Your Amazon.com Inquiry
043506 - Date: Mon, 16 Apr 2012 16:39:42 +0000 (UTC) - 0939 PDT
043513 - ..
043514 - 3. I've created an authorized return label that may only be used
043515 - for the return of the Windows 7 Ultimate Upgrade. Follow the
043516 - link below to print your mailing label:
043517 -
043518 - http://www.amazon.com/gp/orc/rml/DgtP7kqjRRMA
043520 - ..
043521 - This implements telecon with Amazon earlier this morning on returning
043522 - Windows 7 Ultimate Upgrade, and exchaning for Windows 7 Ultimate Full
043523 - Version, per above. ref SDS 0 OU4J
043524 -
043525 - [...below on 120416 0653 1007 printed mailing labels for
043526 - returning Windows 7 Ultimate Upgrade, ref SDS 0 YS6O, and
043527 - drove to UPS for drop-off shipping. ref SDS 0 D17M
043529 - ..
043530 - [On 120420 1116 returning LG television was markedly
043531 - different failing to submit pre-paid mailing label.
043532 - ref SDS 11 XP4J
043534 - ..
043535 - Amazon's letter continues...
043536 -
043537 - 4. If you haven't opened the package you're returning, it's okay
043538 - to tape the Return Merchandise Authorization to the outside
043539 - along with the mailing label.
043541 - ..
043542 - 5. If clicking the link doesn't work, you can also copy and paste
043543 - it into your browser's address window or retype it there.
043545 - ..
043546 - 6. The page above contains instructions on printing your label,
043547 - preparing your package for return shipment, and finding the UPS
043548 - drop-off location nearest you.
043550 - ..
043551 - 7. If you don't have a printer, you may want to ask a friend or
043552 - family member to print this for you. Also, public libraries
043553 - usually have computers and printers you can use--often free of
043554 - charge. If you're unable to print the label, please write back
043555 - to us to let us know:
043556 -
043557 - http://www.amazon.com/gp/help/contact-us/returns-and-refunds.html
043559 - ..
043560 - 8. You can track your return on its way back to us
043561 - here:
043562 -
043563 - http://www.amazon.com/gp/orc/returns/track/DgtP7kqjRRMA
043565 - ..
043566 - 9. Once the carrier has received your item, it typically takes
043567 - 5-10 business days for us to receive your return from the
043568 - shipper, and then 3-5 business days to process returned
043569 - packages after they arrive at our returns center. See our
043570 - Returns Policy for details
043571 -
043572 - http://www.amazon.com/help/returns#receive.
043574 - ..
043575 - 10. We hope to see you again soon.
043577 - ..
043578 - 11. Thank you for your inquiry. Did I solve your problem?
043580 - ..
043581 - 12. If yes, please click here:
043582 -
043583 - http://www.amazon.com/gp/help/survey?p=A2ML57129TZ2XY&k=hy
043585 - ..
043586 - 13. If no, please click here:
043587 -
043588 - http://www.amazon.com/gp/help/survey?p=A2ML57129TZ2XY&k=hn
043590 - ..
043591 - 14. Best regards,
043593 - ..
043594 - 15. Scott S.
043595 -
043596 - http://www.amazon.com
043597 -
043598 -
043600 - ..
0437 -
0438 -
0439 - 0944
0440 -
044001 - RMA Mailing Label Windows Vista Ultimate Upgrade Received from Amazon
044002 -
044003 - Received letter from Amazon saying...
044004 -
044005 - 1. Subject: Your Amazon.com Inquiry
044006 - Date: Mon, 16 Apr 2012 16:40:46 +0000 (UTC) - 0940 PDT
044013 - ..
044014 - 3. I've created an authorized return label that may only be used
044015 - for the return of the Windows Vista Ultimate Upgrade. Follow
044016 - the link below to print your mailing label:
044017 -
044018 - http://www.amazon.com/gp/orc/rml/Dwt07fqfRRMA
044020 - ..
044021 - This implements telecon with Amazon earlier this morning on returning
044022 - Windows Vista Ultimate Upgrade, and exchaning for Windows 7 Ultimate
044023 - Full Version, per above. ref SDS 0 OU4J
044024 -
044025 - [...below on 120416 0653 1007 printed mailing labels for
044026 - returning Windows Vista Ultimate Upgrade, ref SDS 0 YS6O,
044027 - and drove to UPS for drop-off shipping. ref SDS 0 D17M
044029 - ..
044030 - [On 120420 1116 returning LG television was markedly
044031 - different failing to submit pre-paid mailing label.
044032 - ref SDS 11 XP4J
044034 - ..
044035 - Amazon's letter continues...
044036 -
044037 - 4. If you haven't opened the package you're returning, it's okay
044038 - to tape the Return Merchandise Authorization to the outside
044039 - along with the mailing label.
044041 - ..
044042 - 5. If clicking the link doesn't work, you can also copy and paste
044043 - it into your browser's address window or retype it there.
044045 - ..
044046 - 6. The page above contains instructions on printing your label,
044047 - preparing your package for return shipment, and finding the UPS
044048 - drop-off location nearest you.
044050 - ..
044051 - 7. If you don't have a printer, you may want to ask a friend or
044052 - family member to print this for you. Also, public libraries
044053 - usually have computers and printers you can use--often free of
044054 - charge. If you're unable to print the label, please write back
044055 - to us to let us know:
044056 -
044057 - http://www.amazon.com/gp/help/contact-us/returns-and-refunds.html
044059 - ..
044060 - 8. You can track your return on its way back to us
044061 - here:
044062 -
044063 - http://www.amazon.com/gp/orc/returns/track/DgtP7kqjRRMA
044065 - ..
044066 - 9. Once the carrier has received your item, it typically takes
044067 - 5-10 business days for us to receive your return from the
044068 - shipper, and then 3-5 business days to process returned
044069 - packages after they arrive at our returns center. See our
044070 - Returns Policy for details
044071 -
044072 - http://www.amazon.com/help/returns#receive.
044074 - ..
044075 - 10. We hope to see you again soon.
044077 - ..
044078 - 11. Thank you for your inquiry. Did I solve your problem?
044080 - ..
044081 - 12. If yes, please click here:
044082 -
044083 - http://www.amazon.com/gp/help/survey?p=A2ML57129TZ2XY&k=hy
044085 - ..
044086 - 13. If no, please click here:
044087 -
044088 - http://www.amazon.com/gp/help/survey?p=A2ML57129TZ2XY&k=hn
044090 - ..
044091 - 14. Best regards,
044093 - ..
044094 - 15. Scott S.
044095 -
044096 - http://www.amazon.com
044097 -
044098 -
044100 - ..
0442 -
0443 -
0444 - 1007
0445 -
044501 - Ordered Windows 7 Ulitmate full version, implementing Microsoft
044502 - guidance in telecon earlier today, per above. ref SDS 0 J98N
044503 -
044504 - Order......................... 102-8499523-9487435
044506 - ..
044507 - Price........................ $244.98
044508 -
044509 - [On 120419 1203 received Windows 7 Full version.
044510 - ref SDS 9 FS5H
044512 - ..
044513 - Post expense ledgere...
044516 -
044517 -
044519 - ..
0446 -
0447 -
0448 - 1009
0449 -
044901 - Received letter from Amazon...
044902 -
044903 - 1. Subject: Your Order with Amazon.com
044904 - Date: Mon, 16 Apr 2012 17:06:52 +0000 (UTC)
044908 - ..
044909 - 2. Thanks for ordering from Amazon.com! Your purchase information
044910 - appears below.
044912 - ..
044913 - 3. Want to manage your order online?
044914 -
044915 - If you need to check the status of your order or make
044916 - changes, please visit our home page at Amazon.com and
044917 - click on Your Account at the top of any page.
044919 - ..
044920 - 4. BILLING AND SHIPPING INFORMATION
044931 - ..
044932 - 5. Order Grand Total..................... $244.98
044934 - ..
044935 - 6. Get the Amazon.com Rewards Visa Card and get $30 instantly as
044936 - an Amazon.com Gift Card. Click for more information.
044937 -
044938 - http://www.amazon.com/InstantRewards
044940 - ..
044941 - 7. ORDER DETAILS
044943 - ..
044944 - Shipping Details..................... jamesweb
044946 - ..
044947 - Order number......................... 102-8499523-9487435
044949 - ..
044950 - View your Order Summary online:
044951 -
044952 - https://www.amazon.com/gp/css/history/view.html
044954 - ..
044955 - Shipping Method: Standard Shipping
044957 - ..
044958 - Items.................................. 1
044959 - Description............................
044960 -
044961 - "Microsoft Windows 7 Ultimate. WINDOWS 7 ULTIMATE FULL
044962 - WIN-OS. PC" Office Product
044964 - ..
044965 - Price................................... $239.99
044967 - ..
044968 - Shipping & Handling..................... $4.99
044969 - ---------
044970 - Total Before Tax........................ $244.98
044971 - Estimated Tax To Be Collected........... $0.00
044972 - ---------
044973 - Order Total............................. $244.98
044975 - ..
044976 - 8. Shipping To
044984 - ..
044985 - 9. Delivery estimate................ Apr. 23, 2012 - May 8, 2012
044986 -
044987 - [On 120419 1203 received Windows 7 Full version.
044988 - ref SDS 9 FS5H
044990 - ..
044991 - 10. If you ever need to return an order, visit our Online
044992 - Returns Center:
044993 -
044994 - http://www.amazon.com/returns
044996 - ..
044997 - 11. Thanks again for shopping with us.
044998 -
044999 - Amazon.com
045000 - Earth's Biggest Selection
045001 -
045002 - http://www.amazon.com
045003 -
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045005 -
045006 -
045007 -
0451 -
SUBJECTS
Default Null Subject Account for Blank Record
0503 -
0504 - 1018
050501 - ..
050502 - Windows 7 Ultimate and Vista Ultimate Returned to Amazon
050503 -
050504 - Printed mailing lables for Windows 7 Ultimate upgrade received in the
050505 - letter from Amazon earlier this morning, per above. ref SDS 0 PS5J,
050506 - and also printed mailing label for Windows Vista Ultimate upgrade
050507 - received in a second letter from Amazon, shown above. ref SDS 0 L25J
050509 - ..
050510 - There is a bar code label that is inserted in the mailing package,
050511 - and the mailing label is taped to the mailing package.
050513 - ..
050514 - Since never removed Vista Ultimate upgrade 64-bit software CD from
050515 - the mailing box, taped both the bar code label and the mailing label.
050516 -
050517 -
050519 - ..
0506 -
0507 -
0508 - 1035
0509 -
050901 - Drove to UPS on Treat near Clayton Road in Concord, down the street.
050902 -
050903 - UPS Store 0854
050904 - 4425 Treat Boulevard
050905 - Concord, CA 94521
050906 - 925 825 4623
050908 - ..
050909 - Received...
050910 -
050911 - Drop Off Package receipt.................
050913 - ..
050914 - Purchased an envelope for returning Windows 7 Ultimate upgrade.
050916 - ..
050917 - Put the bar code label inside the envelope. The UPS attendant used a
050918 - plastic mailing cover for the package mailing label.
050920 - ..
050921 - Paid $2.06 for the mailing envelope. There is no postage, because
050922 - the RMA process is pre-paid for shipping.
050923 -
050924 - Invoice................... 83867023940683888891
050925 -
050926 - Price............................ $2.06
050928 - ..
050929 - Post expense ledgere...
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