THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com
S U M M A R Y
DIARY: April 5, 2012 09:37 PM Thursday;
Rod Welch
GE Hotpoint dishwasher door spring fails 1158 St Matthew PL #103
1...Summary/Objective
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CONTACTS
SUBJECTS
Dishwasher Fail Door Hinge Sping Cable GE Hotopint Model HDA487G-01B
1303 -
1303 - ..
1304 - Summary/Objective
1305 -
130501 - Follow up ref SDS 1 0000.
130502 -
130503 -
130505 - ..
1306 -
1307 -
1308 - Progress
1309 -
130901 - This evening while putting a dish in the dishwasher, there was a loud
130902 - crash.
130904 - ..
130905 - [On 120409 1028 called for bids to repair dishwasher door
130906 - spring problem, ref SDS 3 4X5G; at 1330 initially ordered
130907 - repair services for 120412 1000, ref SDS 3 5P50; later at
130908 - 1431 placed order with Brunnel Appliance Service to do the
130909 - work the next day on 120410 1000. ref SDS 3 VQ5F
130911 - ..
130912 - Could not see anything that caused this noise.
130914 - ..
130915 - Closing the dishwasher noticed it is much heavier than normal, and the
130916 - door does not stay closed without closing the latch that is normally
130917 - only engaged when the dishwasher is running.
130919 - ..
130920 - [On 120407 0958 tried removing dishwasher from beneath
130921 - kitchen counter, but it is wedged too tightly, ref SDS 2
130922 - 767F, so found appliance service companies to call on
130923 - Monday. ref SDS 2 IY66
130925 - ..
130926 - [On 120410 1000 work was performed by Jim with Brunnel
130927 - Appliance Repairs for $107, ref SDS 4 QX4J; called and
130928 - canceled order for Mark at AAAR to do the work on Thursday,
130929 - 120412. ref SDS 4 XX6H
130931 - ..
130932 - Product identification on left side of door opening to the tub...
130933 -
130934 - GE Hotpoint
130935 - Model.................. HDA487G-01BK
130936 - Serial number.......... FZ 796311 Y
130938 - ..
130939 - Internet research indicates a part may be available to fix this
130940 - problem...
130941 -
130942 - Repairclinic
130943 -
130944 - Hotpoint Dishwasher Model HDA487G-01BK Part
130946 - ..
130947 - Hinge Cable part #............. 2291
130948 -
130949 - http://www.repairclinic.com/PartDetail/Hinge-Cable/WD7X14/2291
130951 - ..
130952 - Door cable. Replace both cables at the same time as they
130953 - usually wear out at the same rate. Consider replacing door
130954 - springs also as preventive maintenance.
130956 - ..
130957 - Manufacturer Number WD7X14
130959 - ..
130960 - Price..................................... $7.80
130961 -
130963 - ..
130964 - Related Items.....
130965 -
130966 - 1. Door spring part #.......... 270173
130967 -
130968 - http://www.repairclinic.com/PartDetail/Door-Spring/WD1X1354/270173
130969 -
130970 - Heavy duty door spring, for doors with decorative wood
130971 - panels. Yellow paint on side of spring.
130973 - ..
130974 - Manufacturer Number WD1X1354
130976 - ..
130977 - Price............................... $24.15
130979 - ..
130980 - Seems like this part is not needed, because the door does not have
130981 - wood panels, instead front panel is black plastic or vinyl.
130982 -
130983 - [On 120407 0958 disassembly of dishwasher discovered a
130984 - heavy duty spring mechanism with yellow paint, which
130985 - seems conflicting with product specifications.
130986 - ref SDS 2 KE9L
130988 - ..
130989 - 2. Spring part #............... 270228
130990 -
130991 - http://www.repairclinic.com/PartDetail/Spring/WD1X1413/270228
130993 - ..
130994 - Normal duty door spring. For all doors without decorative
130995 - wood panel. Blue paint on side of spring.
130997 - ..
130998 - Manufacturer Number WD1X1413
131000 - ..
131001 - Price............................... $21.30
131003 - ..
131004 - Seems like this part is needed.
131005 -
131007 - ..
131008 - Skill level............................... 2 wrenches
131009 -
131010 - Do-it-yourself possible with tools and
131011 - repair experience.
131012 -
131014 - ..
1311 -
1312 -
1313 - 1528
1314 -
131401 - Called Repairclinic....
131402 -
131403 - 800-269-2609
131404 -
131406 - ..
1315 -
1316 -
1317 - 1540
1318 -
131801 - Called Absolutely Affordable Appliance Repair located in Concord...
131802 -
131803 - 925 305 9038
131804 -
131805 - http://www.yelp.com/biz/absolutely-affordable-appliance-repair-concord-2
131807 - ..
131808 - Talked to Mark.
131810 - ..
131811 - Mark said he will charge $90 plus parts to fix the dishwasher.
131813 - ..
131814 - He is going out of town and so cannot do the work for several days.
131816 - ..
131817 - Mark said the dishwasher will work fine until the door springs are
131818 - repaired, so just be careful openging the door, so it does not slam
131819 - down and break the hinges.
131821 - ..
131822 - At this point the hinges seem okay, despite the initial failure per
131823 - above. ref SDS 0 4X5G
131825 - ..
131826 - Mark said to first try...
131827 -
131828 - 1. Open dishwasher door, and remove 2 screws that fasten the
131829 - unit to the countertop.
131830 -
131831 - 2. Slide the dishwasher out from underneath the counter.
131832 -
131833 - This will expose the door springs for examination and
131834 - determination of actual repairs needed.
131835 -
131836 - [On 120407 0958 tried removing dishwasher from beneath
131837 - kitchen counter, but it is wedged too tightly,
131838 - ref SDS 2 767F, so found appliance service companies to
131839 - call on Monday. ref SDS 2 IY66
131840 -
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131842 -
131843 -
131844 -
131845 -
131846 -
131847 -
1319 -