CONTACTS
SUBJECTS
Vizio 42" XVT3D424SV Television Serial Number LAPPJFAL3700698 Proble
6503 -
6503 - ..
6504 - Summary/Objective
6505 -
650501 - Follow up ref SDS 63 0000. ref SDS 59 0000.
650502 -
650503 -
650504 -
650505 -
650506 -
650507 -
650508 -
650510 - ..
6506 -
6507 -
6508 - Background
6509 -
650901 - Television procurement and configuration issues...
650902 -
650903 - 1. Electronics101deals notified again to
650904 - replace defective television, and asked
650905 - for price to buy another Vizio
650906 - television............................ 120330 1235, ref SDS 0 UR5K
650907 - 2. Electronics101deals investigates problem and
650908 - schedules report tomorrow on replacing
650909 - television to fix defective remote
650910 - control sensor system................. 120328 1157 at 2132, ref SDS 63 ER9
650911 - 3. Electronics101deals notified to replace
650912 - television to fix defective remote
650913 - control system........................ 120328 1157, ref SDS 63 5X3H
650914 - 4. Called and Vizio confirmed customer
650915 - should notify Electronics101deals to
650916 - replace the defective Vizio
650917 - xvt3d424sv television................. 120325 1110, ref SDS 62 XD6I
650918 - 5. Vizio phone message that order cancelled
650919 - replacing tv; said Electronics101ideal
650920 - should replace defective refurbished
650921 - tv; however, Vizio tapped bank account
650922 - for $679, the full amount of
650923 - prior sale............................ 120324 2321, ref SDS 61 ME5H
650924 - 6. Vizio issued service request number
650925 - ACC77108 replacing television to
650926 - correct defective remote
650927 - sensor system......................... 120324 1038, ref SDS 60 C35K
650928 - 7. Vizio television defective remote control
650929 - system for mute and sound volume
650930 - defective and should be
650931 - replaced.............................. 120323 1732, ref SDS 59 5X3H
650932 - Vizio ordered replacement of the
650933 - television............................ 120323 1732 at 2004, ref SDS 59 O88G
650934 - 8. Comcast remote control programmed with
650935 - 4 digit code to control Vizio
650936 - television............................ 120306 1010, ref SDS 55 F677
650937 - 9. Vizio xvt3d424sv television configured
650938 - for Internet connection with Vizio
650939 - technical assistance support and updated
650940 - television BIOS (firmware), required
650941 - to configure Comcast remote
650942 - control............................... 120304 0816, ref SDS 53 3K3M
650943 - 10. New remote control setup tv........... 120209 1430, ref SDS 51 CS7N
650944 - 11. Vendor replacing remote control....... 120207 1012, ref SDS 48 FF6K
650945 - 12. Serial # TV problem................... 120207 1012, ref SDS 48 HR5P
650946 - 13. Offer replace TV and remote control... 120207 1012, ref SDS 48 5M3T
650947 - 14. Remote control claim.................. 120206 0845, ref SDS 47 O58M
650948 - 15. Television remote control problem..... 120206 0845, ref SDS 47 YU3L
650949 - 16. Armoire touch up finish problem....... 120206 0845, ref SDS 47 ZK3J
650950 - 17. Television dimension problem.......... 120206 0845, ref SDS 47 J64M
650951 - 18. Television received................... 120206 0845, ref SDS 47 DI99
650952 - 19. Television purchased.................. 120201 0710, ref SDS 46 DI99
650953 - 20. Armoire finish complete............... 120125 0813, ref SDS 45 E54I
650954 - 21. Armoire stain and finish.............. 120123 1052, ref SDS 44 E54I
650955 - 22. Armoire modifications complete........ 120120 1005, ref SDS 43 0001
650956 - 23. Armoire final measurements............ 120111 1430, ref SDS 40 0001
650957 - 24. Television investigate Vizio.......... 111212 1448, ref SDS 38 R95G
650958 - 25. Television investigate dimensions..... 111208 2209, ref SDS 37 R95G
650959 - 26. Armoire work awarded.................. 111206 0918, ref SDS 35 OV5K
650960 - 27. Armoire modification proposal......... 111130 1004, ref SDS 34 IR5H
650961 - 28. Armoire meet contractors.............. 111123 1100, ref SDS 33 0001
650962 - 29. Armoire modify solicit contractors.... 111122 1121, ref SDS 32 7S6M
650963 - 30. Television choices.................... 111122 1121, ref SDS 32 ER9N
650964 - 31. Plan armoire convert large television. 111122 1121, ref SDS 32 IR5H
650965 -
650966 -
650967 -
650969 - ..
6510 -
6511 -
6512 - Progress
6513 -
651301 - Have not received notice from Electronics101deals on schedule to
651302 - replace defective Vizio xvt3d424sv television, contrary to Brenda's
651303 - letter received on Wednesday, reported 120328 1157. ref SDS 63 LS6U
651305 - ..
651306 - Submitted another letter saying...
651307 -
651308 - 1. Subject: Re: 002-4257588-1580223, Received Damaged, Defective, or Wrong Item
651309 - Date: Fri, 30 Mar 2012 12:44:21 -0700
651316 - ..
651317 - 2. Please advise status on replacing the television to correct
651318 - defective remote control sensor system found by Vizio on
651319 - subject order [...requested in customer's letter to
651320 - Electronics101deals on 120328 1157. ref SDS 63 JT8M...]. Your
651321 - letter on 120328, indicated you would schedule the work when
651322 - you returned to the office yesterday. ref SDS 63 LS6U
651324 - ..
651325 - 3. I need another Vizio 32" 120 Hz television to use for a
651326 - computer monitor. Please quote a price and product spec.
651327 -
651334 -
651335 -
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651337 -
651338 -
6514 -