THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: March 18, 2012 00:08 AM Sunday; Rod Welch

Cancer causation treatment strategy letter to Morris on check lists.

1...Summary/Objective
2...Checklist Manifesto: How to Get Things Right - Doctor Atul Gawande


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CONTACTS 

SUBJECTS
Check List Medical Quality Care Case Management Health Care Check Li                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1403 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1403 -    ..
1404 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
1405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140501 - Follow up                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
140502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140508 -  ..
1406 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1408 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140901 - This series of letters started by Gary on using SDS for check lists                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140902 - support, which he encountered at a seminar or related research on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
140903 - good management practices.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
140905 -  ..
140906 - Check lists to improve quality care through medical case management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140907 - that reduces errors or omission, and thus enable comprehensive care.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140908 - Research on 990912, public reports omission is major cause, that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
140909 - increases costs of health care mistakes. ref SDS 2 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140911 -  ..
140912 - Kaiser's Healthwise Handbook provides a checklist for avoiding medical                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140913 - mistakes, calling for feedback to check accuracy of communication,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
140914 - reported on 990625 0945. ref SDS 1 5740                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140916 -  ..
140917 - Morris was included in the communication stream and noted check lists                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140918 - are not effective for managing cancer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140920 -  ..
140921 - This morning, sent letter to Morris saying...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140922 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140923 -    1.  Subject: Causation for Cancer and Check Lists                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140924 -        Date: Sun, 18 Mar 2012 00:45:42 -0700                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
140933 -         ..
140934 -    2.  You switched the topic a bit in your letter on February 29, see                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140935 -        below. ref SDS 0 YB5M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
140937 -         ..
140938 -    3.  Generally, the body always has cancerous cells at very low                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
140939 -        levels, because the body constantly grows new cells.  Some are                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140940 -        mutations that don't work correctly, i.e, cancerous, drawing on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140941 -        local tissue that accelerates growth, while killing healthy                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
140942 -        cells.  The immune system kills cancer cells, i.e., mutations                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140943 -        that don't fit patterns of healthy cells.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
140945 -         ..
140946 -    4.  Genetics, diet, lifestyle, exercise, and age influence                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140947 -        immunity, and thus drive cancer.  When Doctor Johnson                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
140948 -        despaired, telling Millie 11 times over 10 years to get her                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
140949 -        affairs in order, Millie would smile and say...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140951 -         ..
140952 -        "None of us will get out of this alive.  Do the best you can                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140953 -        and leave the rest to God.  Let's look at your work plan."                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
140955 -         ..
140956 -    5.  If the immune system weakens, some mutations, i.e., cancer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
140957 -        cells, survive and form a mass.  If the mass grows critical, it                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140958 -        cannot be destroyed, even when immunity rises, evidenced by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
140959 -        rise of WBC.  This condition is diagnosed as "cancer."                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140961 -         ..
140962 -    6.  Typically, cancer that overwhelms the immune system eventually                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140963 -        causes symptoms of illness, including low energy.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
140965 -         ..
140966 -    7.  Sometimes symptoms are not easily recognized, as occurs with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140967 -        diabetes.  Sometimes people "are in denial" of even severe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
140968 -        symptoms for weeks, months, even years refusing care in hopes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140969 -        cancer will just go away.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
140971 -         ..
140972 -    8.  Cancer is relentless.  Starting treatment at stage I or II has                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140973 -        good chances of treatment beating it back to a point where the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140974 -        immune system can regain control.  In that case the patient has                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140975 -        remission, and lives life normally without continuous                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
140976 -        treatment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
140978 -         ..
140979 -    9.  If treatment is delayed to stage III prognosis for longevity                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140980 -        falls markedly, and of course delaying treatment to stage IV                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140981 -        reduces survivability to weeks and months, at most a few years.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140982 -        Living with stage IV cancer like Mil did in continuous                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
140983 -        treatment for nearly 10 years is rare and takes luck, emotional                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140984 -        resolve, and focused care, shown for example by the record on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140985 -        090213. ref SDS 4 PQTX                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140987 -         ..
140988 -   10.  Patients often succumb to maladies induced and compounded by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
140989 -        cancer, rather than the cancer itself.  As shown, Millie                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140990 -        suffered many collateral maladies.  Each had to be beaten back                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140991 -        in time to sustain quality of life essential to maintain will                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
140992 -        to live.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
140994 -         ..
140995 -   11.  If mutated cells are contained in local tissue, cancer might be                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140996 -        removed with surgery or killed with radiation.  Doctors strive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
140997 -        to maintain "local control" that lengthens survival and quality                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
140998 -        of life.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141000 -         ..
141001 -   12.  Cancer "metastasizes" when cells reach the blood stream and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141002 -        spread everywhere.  Surgery and radiation are then less viable.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141004 -         ..
141005 -   13.  Metastatic cancer is typically treated with systemic agents,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141006 -        like chemotherapy, and recently "targeted therapy," though                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141007 -        limited to clinical trials.  However, most patients don't                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141008 -        survive past adjuvant care to qualify for clinical trials.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141009 -        Chemotherapy to treat cancer, also lowers immunity making the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141010 -        patient more vulnerable to fatal disease, like pneumonia, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141011 -        also causes patients to feel "terrible," lowering desire to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141012 -        continue treatment long enough to reduce cancer back to a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141013 -        manageable level.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
141015 -         ..
141016 -   14.  Patients may respond to certain forms of severe diet, called                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141017 -        "alternative therapy."  This high risk strategy sometimes works                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141018 -        for awhile in the same way some patients can reduce                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
141019 -        cholesterol, including LDL without resort to medications,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141020 -        currently "statins."                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
141022 -         ..
141023 -   15.  Check lists help providers deliver comprehensive care that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141024 -        extends quality of life using evidenced based medical practice,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141025 -        reviewed in the letter to Kaiser on 090725 2017. ref SDS 5 T55T                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
141027 -         ..
141028 -   16.  This probably goes beyond your comments on causation for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141029 -        cancer, but may be helpful down the road.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141030 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141036 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141037 - *******************************                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141039 -  ..
141040 - Morris' letter says...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141041 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141042 -    1.  Date:  29 February 2012 2143                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141043 -        Subject:   Checklist Manifesto: How to Get Things Right                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141047 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141048 -        Most look back for justification, and to get what they can from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141049 -        others.[...Morris responds to the letter on 120226 explaining                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141050 -        innate cognitive process of relying on experience. ref SDS 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141051 -        0Q69...].  Seldom do they find causation for things like                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141052 -        cancer, just vague statistics for a population in general...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141056 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141057 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141058 - *********************************                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141060 -  ..
141061 - Letter to Morris says...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
141062 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141063 -        -----Original Message-----                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141064 -    1.  Subject: Re: The Checklist Manifesto: How to Get Things Right                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141065 -        Sent: Sunday, February 26, 2012 11:14 PM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141069 -         ..
141070 -    2.  People innately look back to understand causation that guides                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141071 -        the work and resolve disputes using experience, history,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141072 -        knowledge, study, analysis.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141073 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141074 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141075 - ************************                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
141077 -  ..
141078 - Letter from Morris says...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
141079 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141080 -    1.  Checklists are a challenge in medicine.  The same three                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141081 -        symptoms will be present in tens of thousands of diseases.  I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141082 -        worked for Bectin-Dickinson in the 1970s, and we looked at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141083 -        automated diagnostics.  It was a bust from the beginning.  The                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141084 -        Flu has 99% the same symptoms as a heart attack and at least                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141085 -        1000 other things we had in the database.  In the end, I feel                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141086 -        it is still largely an art, and not a science.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141088 -         ..
141089 -    2.  Lawyers and patients always look back in retrospect, and say                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141090 -        oh, this symptom should have led the doctor to know that it                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141091 -        could have been the actual disease it turned out to be.  The                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141092 -        current lawsuit driven mentality has caused the ordering of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141093 -        countless tests to "rule out" things, but even this takes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141094 -        years, and often the disease progresses to the point where more                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141095 -        advanced symptoms limit the search.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
141097 -         ..
141098 -    3.  There are very few disease specific medical tests.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
141099 -        Interestingly, most of them are for active STDs and advanced                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141100 -        stage cancers.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141102 -         ..
141103 -    4.  Keep thinking,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141108 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141110 -  ..
141111 - Letter to Garry with copy to Morris says...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
141112 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141113 -    1.  Subject: Re: The Checklist Manifesto: How to Get Things Right                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141114 -        Date: Wednesday, February 22, 2012 10:17 AM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141122 -         ..
141123 -    2.  Good article on applying project management practices for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141124 -        better outcomes in health care. [...responding to Gary's letter                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141125 -        received earlier today, shown below. ref SDS 0 LQ9K...]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141127 -         ..
141128 -    3.  Health care case management is poor, despite check lists,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141129 -        because doctors are busy.  Limited time kills good management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141130 -        everywhere - in construction, finance, engineering, gardening,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141131 -        procurement...everywhere.  SDS tries to make it faster and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141132 -        easier to use good management, but doing nothing is always                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141133 -        faster and easier than doing anything.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141135 -         ..
141136 -    4.  In Mil's case, Doctor Johnson  could have used a checklist on 3                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141137 -        symptoms of IBC to start treatment on 020109, 18 months before                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141138 -        diagnosis and treatment occurred.  Early treatment makes a big                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141139 -        difference in surviving cancer, noted by the doctor 040504 (see                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141140 -        line 1914), ref SDS 3 WI8F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
141142 -         ..
141143 -    5.  Kaiser and others have check lists on the wall, but they become                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141144 -        mere wallpaper, if issues do not arise regularly in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141145 -        doctor's practice.  This presents opportunity for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
141146 -        doctor/patient partnership to leverage medical assets by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141147 -        maintaining focus on critical issues.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
141149 -         ..
141150 -    6.  Doctors get used to meeting with patients to address one or two                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141151 -        big issues.  Oncology is different, more like doctors who treat                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141152 -        diabetes that causes numerous afflictions.  In that case, the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141153 -        list of issues can become very large, and so overwhelms the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141154 -        doctor.  Check lists are then essential to provide                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
141155 -        comprehensive care that optimizes outcomes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141157 -         ..
141158 -    7.  Check lists in medical practice have social dimensions.  In                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141159 -        Mil's case, after events on 040504, Doctor Johnson was more                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141160 -        open to support.  When he came into the examination room, if he                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141161 -        had not read the agenda submitted to guide the meeting, he went                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141162 -        back to his office to read it with links to relevant                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
141163 -        background.  He was then prepared to work through the check                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141164 -        list collaboratively with the patient team.  When Mil died                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141165 -        after nearly 10 years of continuous care, the doctor called and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141166 -        told her daughter Pam, and daughter-in-law, Kim, that Millie                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141167 -        survived with quality of life worth living because her care was                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141168 -        more comprehensive than other patients get.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141170 -         ..
141171 -    8.  So, there is a record showing check lists make a difference, if                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141172 -        applied collaboratively, to overcome a doctor's hectic                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141173 -        schedule; otherwise, they become wallpaper, like so much in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141174 -        quality movement that is form without substance.  You ran into                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141175 -        a lot of this on the FCS project at Boeing.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141177 -         ..
141178 -    9.  The article you submitted cited use of submittals in project                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141179 -        management.  On Broadwater Dam, all of the submittals on the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141180 -        generator, the primary purpose of the project, were returned by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141181 -        the engineer marked "not reviewed."   There was no category on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141182 -        the submittal form for "Not Reviewed."  They just made it up as                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141183 -        a convenient way to avoid marking "not approved, resubmit", and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141184 -        all related to completion delay and bonuses, i.e., time and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141185 -        money.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
141187 -         ..
141188 -   10.  The Engineer and the owner permitted Voith to go ahead with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141189 -        manufacture and installation of an unapproved design.  Guess                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141190 -        what?  When they threw the switch 2 years later, the whole                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141191 -        powerhouse shook with vibration.  Noise was unbearable.  Took                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141192 -        another 10 years of legal battles and modifications for the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141193 -        state to begin selling power, all in the name of "expediting"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141194 -        by avoiding good management practice.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
141196 -         ..
141197 -   11.  Thanks again for an interesting article.  Morris may have                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
141198 -        further comment from experience with project management at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141199 -        Intel, earlier at Chips, and recently attending a conference                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141200 -        presenting current fashion to save time and money by avoiding                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
141201 -        good management.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
141202 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141209 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141210 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141211 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141213 -  ..
141214 - Checklist Manifesto: How to Get Things Right - Doctor Atul Gawande                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141215 - 
141216 - Letter from Gary says...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
141217 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141218 -    1.  Subject:  The Checklist Manifesto: How to Get Things Right                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141219 -        Date:  22 February 2011 0253                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
141225 -         ..
141226 -    2.  The book "The Checklist Manifesto: How to Get Things Right"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141227 -        makes the point and evolves a technology about checklists that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141228 -        we might want to consider including in some version of SDS.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
141230 -  ..
141231 - SDS supports nested checklists: things to do, work plans, work                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141232 - performed, within a framework of a chronology, context, and connection                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141233 - that strengthen management practice, including health care, discussed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141234 - above. ref SDS 0 YX5G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141236 -  ..
141237 - Gary's letter continues...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141238 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141239 -    3.  We already have features that support some aspects of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
141240 -        checklists, but we might be able to do better.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141241 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141242 -              https://www.assoc-amazon.com/e/ir?t=httpwwwhitecc-20                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
141244 -  ..
141245 - Since sources on Amazon.com are dynamic, "here today, and gone                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
141246 - tomorrow," research found other sources that explain this book:  "The                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
141247 - Checklist Manifesto"....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
141248 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141249 -              http://gawande.com/the-checklist-manifesto                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
141250 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141251 -              http://www.thechecklistmanifesto.com/                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
141252 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
141253 -              http://us.macmillan.com/thechecklistmanifesto/AtulGawande                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
141255 -         ..
141261 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
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141280 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1413 -