Welch Company
San Francisco, CA


S U M M A R Y


DIARY: October 19, 2011 08:29 AM Wednesday; Rod Welch

AT&T paid Nov services for cell phone.

1...Summary/Objective
2...Invoice AT&T Cell Phone Service


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CONTACTS 
03 - References                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
0301 -   SDS records                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
030101 - 041221 Called SBC on monthly invoice for DSL telephone service.                                                                                                  041221 162538 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030102 - 060116 Called Comcast about television reception and change of scope.                                                                                            060116 182312 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030103 - 100729 Millie peaceful night and ended her life with courage and dignity.                                                                                        100729 051011 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030104 - 100826 Pam reports canceling cable television channels at 1158 St Matthew Pl.                                                                                    100826 073804 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030105 - 100911 Comcast investigate Internet, telephone, television service.                                                                                              100911 220154 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030106 - 100912 Called Comcast investigate Internet, telephone, television service.                                                                                       100912 094830 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030107 - 100915 Comcast install telephone Internet television service.                                                                                                    100915 140337 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030108 - 100918 Comcast voicemail and network failed.                                                                                                                     100918 061201 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030109 - 100918 Comcast invoice received and payment made online.                                                                                                         100918 092324 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030110 - 101006 Sprint invoice for cell phone services September.                                                                                                         101006 134941 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030111 - 101009 Comcast invoice received and payment made online.                                                                                                         101009 080947 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030112 - 101016 Vizio VM320 HDMI televison configure with c16 and Comcast controller.                                                                                     101016 071232 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030113 - 101201 Gerry rent submitted to lease 1158 St Matthew Pl Concord.                                                                                                 101201 104442 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030114 - 101201 Comcast payment made online despite not receiving billing.                                                                                                101201 151630 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030115 - 101203 PG&E payment November gas and electric services Mil's townhouse.                                                                                          101203 184246 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030116 - 101203 Wells Fargo shows Sprint owed $66 no invoice from Earthlink.                                                                                              101203 200637 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030117 - 101203 Sprint paid Oct Nov services cell phone.                                                                                                                  101203 205140 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030118 - 101225 Sprint paid Dec services cell phone.                                                                                                                      101225 121603 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030119 - 110125 Sprint paid Jan services for cell phone.                                                                                                                  110125 082709 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030120 - 110226 Sprint paid Mar services for cell phone.                                                                                                                  110226 141944 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030121 - 110326 Sprint paid Mar services for cell phone.                                                                                                                  110326 062834 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030122 - 110425 Sprint paid Apr services for cell phone.                                                                                                                  110425 125811 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030123 - 110526 Sprint paid May services for cell phone.                                                                                                                  110526 104033 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030124 - 110626 Sprint paid Jun services for cell phone.                                                                                                                  110626 074758 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030125 - 110727 Sprint paid Jul services for cell phone.                                                                                                                  110727 073819 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030126 - 110827 Sprint paid Aug services for cell phone.                                                                                                                  110827 141319 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030127 - 110910 AT&T order HTC Freestyle 3g to replace Mill's cell phone.                                                                                                 110910 135219 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030128 - 110930 AT&T paid Sep services for cell phone.                                                                                                                    110930 113006 00101                                                                                                                                                                                                                                                                                                                                                                                                                              
030129 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
0302 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Sprint Payment $33.09 110321-110420 1 Months Communication Services                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
2203 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
2203 -    ..
2204 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
2205 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
220501 - Follow up ref SDS 28 0000. ref SDS 26 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
220502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220506 -  ..
2206 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
2207 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
2208 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
2209 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
220901 - On 110910 changed cell phone service from Sprint to AT&T. 110910 1352,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
220902 - ref SDS 27 6130                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
220904 -  ..
220905 - On 110930, received 1st invoice from AT&T dated 110912, showing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
220906 - incorrect billing in the amount of $72.40 for AT&T account                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
220907 - 436098952929.  Called AT&T and the bill was corrected, paid $35.45,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
220908 - reported on 110930 1130. ref SDS 28 H44J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
220910 -  ..
220911 - Today, received notice through Wells Fargo bill pay service that AT&T                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
220912 - has an invoice pending payment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220914 -  ..
220915 - Opened Wells Fargo account on the Internet, and found the reference                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
220916 - to the AT&T current bill.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
220918 -  ..
220919 - Was unable to open AT&T's link to the bill for review to approve                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
220920 - payment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
220922 -  ..
220923 - Called AT&T billing department...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
220924 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220925 -                     800 331 0500                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
220927 -  ..
220928 - Talked to Gary..                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
220930 -  ..
220931 - Gary advised that customers must register for access to AT&T billing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
220932 - account records on the Internet.  Gary assisted in registering to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220933 - setup online access codes...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
220943 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220946 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220948 -  ..
220949 - Invoice AT&T Cell Phone Service                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
220950 - 
220951 - After registering accessed AT&T invoice...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
220953 -         ..
220954 -        Account number........................ 436098952929                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
220955 -        Date.................................. 111012                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
220956 -        Period................................ 111013 - 111112                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
220957 -        200 anytime minutes used.............. 31                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
220958 -        500 Night & Weekend minutes........... 279                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
220959 -        Unlimited Mobile to AT&T Mobile....... 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
220960 -        Long Distance 10 Digit Intntl Toll.... 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220961 -        Text.................................. 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220963 -  ..
220964 - Post expense ledger...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
220965 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220969 -  ..
220970 - Payment history.....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
220971 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220972 -            111019.............................. 32.36...... ref SDS 0 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
220973 -            110930.............................. 35.45...... ref SDS 28 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220974 -            110827......Sprint.................. 33.21...... ref SDS 26 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220975 -            110727......Sprint.................. 33.01...... ref SDS 25 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220976 -            110626......Sprint.................. 33.62...... ref SDS 24 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220977 -            110526......Sprint.................. 33.06...... ref SDS 23 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220978 -            110425......Sprint.................. 33.09...... ref SDS 22 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220979 -            110326......Sprint.................. 33.14...... ref SDS 21 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220980 -            110226......Sprint.................. 33.14...... ref SDS 20 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220981 -            110125......Sprint.................. 33.34...... ref SDS 19 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220982 -            101225......Sprint.................. 32.94...... ref SDS 18 OH6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220983 -            101203......Sprint.................. 67.71...... ref SDS 17 MN6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
220984 -            101007......Sprint.................. 32.21......                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
220986 -  ..
220987 - Wells Fargo online banking payment............. $32.36                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
220988 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220989 -        Reference...................... 6BUBXO2H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220990 -        Paid........................... 111019                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
220991 -        Send payment on................ 111019                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
220992 -        Deliver by..................... 111021                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
220993 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220994 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220995 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220996 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220997 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
220998 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
2210 -