CONTACTS
SUBJECTS
Visit Ross Claudia Connecticut Flight 948 Seat 11D Virgin American A
2203 -
2203 - ..
2204 - Summary/Objective
2205 -
220501 - Follow up ref SDS 21 0000. ref SDS 18 0000.
220502 -
220503 -
220504 -
220505 -
220507 - ..
2206 -
2207 -
2208 - Background
2209 -
220901 - On 110706 0742 made reservations for flight to JFK visit Ross and
220902 - Claudia in Connectitut. ref SDS 15 FE6O
220904 - ..
220905 - On 110718 1026 letter from Ross need to change return flight to
220906 - 110910. ref SDS 16 Z55S
220908 - ..
220909 - On 110723 0726 changed reservation return from JFK flight 11 on 110910
220910 - 0730 arrive SFO 1050, cost $63. ref SDS 17 FE6O
220911 -
220913 - ..
220914 - On 110823 0530 travel flight Virgin America visit Ross and Claudia in
220915 - Connecticut. ref SDS 18 HH8P
220917 - ..
220918 - On 110910 0430 travel flight home on Virgin America Airlines end visit
220919 - with Ross and Claudia in Danbury. ref SDS 21 HH8P
220921 - ..
220922 - On 110914 2023 received notice from Virgin Airlines of $299 credit off
220923 - of charges for recent travels to visiti Ross and Claudia in Danbury,
220924 - CT. ref SDS 0 HH8P
220925 -
220926 -
220927 -
220928 -
220930 - ..
2210 -
2211 -
2212 - Progress
2213 -
221301 - Received letter from Virgin America saying...
221302 -
221303 - 1. Subject: Credit File Reminder
221304 - Date: 14 Sep 2011 18:03:12 -0700
221308 - ..
221309 - 2. VIRGIN AMERICA
221310 -
221311 - http://clicks.virginamerica.com/t?ctl=4B524:CC0DEF8EC15CA6985D0B38AB6D94105BD2B71D9A95FA21D3&
221313 - ..
221314 - 3. Hi Rod,
221315 -
221316 - Thanks for flying Virgin America. You have a credit with us
221317 - that can be used for future travel on Virgin America. Just go
221318 - to our website at:
221319 -
221320 - http://clicks.virginamerica.com/t?ctl=76DD:CC0DEF8EC15CA6985D0B38AB6D94105BD2B71D9A95FA21D3& and apply the credit file toward your next booking.
221322 - ..
221323 - 4. Amount Credit file number Traveler name Expiration date*
221324 -
221325 - $299.00 98440072055264 Rod Welch 8/22/2012
221327 - ..
221328 - 5. To redeem, enter your credit file number and the corresponding
221329 - traveler name on the payment page and then apply the amount to
221330 - your total booking. Please note: for security purposes, a
221331 - credit file can only be redeemed by its credit file holder. If
221332 - any additional payment is necessary, simply enter your credit
221333 - card or add another credit file number to complete the
221334 - transaction. If the credit file amount applied is greater than
221335 - the total purchase price, the remainder will stay active under
221336 - the same credit file number until the original expiration date.
221337 - For more information regarding credit files, visit our FAQ
221338 - section at:
221339 -
221340 - http://clicks.virginamerica.com/t?ctl=312E:CC0DEF8EC15CA6985D0B38AB6D94105BD2B71D9A95FA21D3&
221342 - ..
221343 - 6. Please keep a copy of this e-mail for your records.
221345 - ..
221346 - 7. To expedite your next travel booking, sign up for Elevate and
221347 - we'll not only keep track of your travel and future credit
221348 - files, but you'll earn Points that can be used toward free
221349 - travel on Virgin America. Sign up now at:
221350 -
221351 - http://clicks.virginamerica.com/t?ctl=76DE:CC0DEF8EC15CA6985D0B38AB6D94105BD2B71D9A95FA21D3&
221353 - ..
221354 - 8. You can make credit file bookings on our website but you can
221355 - also make a credit file booking through our call center at
221356 - 1-877-FLY-VIRGIN (1-877-359-8474). All tickets purchased
221357 - through our call center will cost an additional $20 per person
221358 - per itinerary. Any added cost associated with purchasing
221359 - tickets from Virgin America through our reservation call center
221360 - will be non-refundable.
221362 - ..
221363 - 9. We hope this new functionality makes it that much easier to
221364 - grab a seat and look forward to seeing you on your next Virgin
221365 - America flight.
221367 - ..
221368 - 10. Cheers,
221370 - ..
221371 - 11. Virgin America
221373 - ..
221374 - Grab a seat at
221375 -
221376 - http://clicks.virginamerica.com/t?ctl=76DF:CC0DEF8EC15CA6985D0B38AB6D94105BD2B71D9A95FA21D3&
221378 - ..
221379 - 12. Please note: You don't have to fly before the expiration date;
221380 - however you will need to book your flights before the credit
221381 - expires
221383 - ..
221384 - This message is from:
221386 - ..
221387 - Virgin America Inc.
221388 - 555 Airport Blvd, Suite #450,
221389 - Burlingame, CA 94010
221391 - ..
221392 - 13. Contact Us:
221393 -
221394 - Guests may contact Guest Relations at Virgin America by
221395 - email, U.S. Mail, telephone or facsimile:
221396 -
221397 - 1. Online:
221398 -
221399 - http://clicks.virginamerica.com/t?ctl=76E0:CC0DEF8EC15CA6985D0B38AB6D94105BD2B71D9A95FA21D3&
221400 -
221402 - ..
221403 - 2. US Mail: Virgin America Guest Relations
221404 -
221405 - P.O. Box 4271
221406 - Burlingame, CA 94011
221408 - ..
221409 - 3. Telephone:
221410 -
221411 - 1.877.FLY.VIRGIN (877.359.8474) within the United States & Canada
221412 - 001.877.359.8474 in Mexico
221413 - +1 650 762 7005 if calling from other countries.
221415 - ..
221416 - 4. Facsimile: 650.648.0493 Attn: Guest Relations
221418 - ..
221419 - 14. This is an automated message from Virgin America; please do not
221420 - reply to this message. This message and any attachments are
221421 - solely for the intended recipient and contain confidential or
221422 - privileged information. If you are not the intended recipient,
221423 - any disclosure, copying, use, or distribution of the
221424 - information included in this message and any attachments is
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221426 - please notify us by visiting the contact us page located on
221427 - virginamerica.com and immediately and permanently delete this
221428 - message and any attachments.
221430 - ..
221431 - 15. Your privacy is important to us. If you have questions
221432 - about Virgin America's Privacy and Unsubscribe Policies
221433 - visit our website at
221434 -
221435 - http://clicks.virginamerica.com/t?ctl=649BB:CC0DEF8EC15CA6985D0B38AB6D94105BD2B71D9A95FA21D3&
221436 -
221437 - 16. (c) 2011 Virgin America
221438 -
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221444 -
221445 -
221446 -
221447 -
221448 -
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221450 -
221451 -
221452 -
221453 -
221454 -
221455 - *************************************************
221456 - *************************************************
221458 - ..
221459 - Virgin America Airlines...
221460 -
221461 - Virgin America Airlines....
221462 -
221463 - http://www.virginamerica.com
221465 - ..
221466 - Reservations for...
221467 -
221468 - Virgin America
221469 - Depart SFO........948...11D..... 110823 2035
221470 - Arrive LAX...................... 110823 2155
221471 - Depart LAX........420...10D..... 110823 2340
221472 - Arrive JFK...................... 110824 0750
221474 - ..
221475 - Price........................................... $370.10
221476 - Price change return 110913 to 110910............ $ 67.00
221477 - Price upgrade seat LAX to JFK................... $129.00
221479 - ..
221480 - Total........................................... $566.10
221482 - ..
221483 - Depart JFK........11....13D..... 110910 0730
221484 - Arrive SFO...................... 110910 1050
221486 - ..
221487 - Price upgrade seat JFK to SFO................... $129.00
221489 - ..
221490 - Total........................................... $695.10
221491 -
221492 -
221493 -
221495 - ..
221496 - Update expense ledger on 110723 0726, ref SDS 17 EG8M, and on 110823
221497 - 1545. ref SDS 18 QO7I
221499 - ..
221500 - Posting expense ledger...
221501 -
221505 - ..
221506 - Payment history.....
221507 -
221508 - 110910...Virgin ....................129.00...... ref SDS 21 6U81
221509 - 110823...Virgin ....................129.00...... ref SDS 18 6U81
221510 - 110723...Virgin .................... 63.21...... ref SDS 17 6U81
221511 - 110706...Virgin ....................370.10...... ref SDS 15 6U81
221512 - 101110...Virgin.....................239.42...... ref SDS 8 RH5I
221513 - 100816...UAL........................576.80...... ref SDS 1 4T49
221514 -
221516 - ..
221517 - Paid VAA with cash.
221518 -
221519 -
221521 - ..
2216 -
2217 -
2218 - 0702
2219 -
221901 - Boarded plane.
221902 -
221903 - Found seat 8D.
221905 - ..
221906 - Met Kelly, stewardess.
221908 - ..
221909 - Kelly verified and demonstrated that seat 8D on exit row reclines.
221910 - So, that solves the problem on the flight out on 110823 1545.
221911 - ref SDS 18 9D6N
221913 - ..
221914 - Big benefit, nobody in seats 8E and 8F, so not crowded using the
221915 - computer, and can use adjacent seat for storage, and adjacent tray
221916 - for work table.
221918 - ..
221919 - Could not figure out how to use onboard food ordering system. Kelly
221920 - said they have cookies, so ordered cookies and milk. Also, ate
221921 - peanuts left over from the flight out on 110823 1545. ref SDS 18 FE62
221923 - ..
221924 - Onboard television and communication system remains a mystery.
221925 - Design calls for touching the screen to control content. This does
221926 - not work well for the screen on this seat, nor for the flight out on
221927 - 110823.
221929 - ..
221930 - Onboard electrical power for notebook is not working again.
221932 - ..
221933 - Tried the other plug between the next 2 seats, which corrected the
221934 - problem on the flight out, reported, 110823 1545, ref SDS 18 4Q9H
221936 - ..
221937 - Reported problem to Kelly.
221939 - ..
221940 - She said that sometimes the power roams throughout the cabin from
221941 - area to area. Another steward, checked the plugs, and reported his
221942 - electrical register shows power is now working on both outlets.
221944 - ..
221945 - Returned to seat, and checked computer again. Seems to be working
221946 - now. Very strange.
221948 - ..
221949 - In-flight Internet access costs additional $13, so did not use it.
221951 - ..
221952 - Change time zone on c16.
221953 -
221954 -
221956 - ..
2220 -
2221 -
2222 - 0950
2223 -
222301 - Arrive SFO, follow up prior trip home on 101130 0400. ref SDS 12 068R
222302 -
222303 - Walking through the airport, again surprised how empty it seems.
222304 - Remember the airport as always bustling and full of people.
222306 - ..
222307 - Walked to baggage claim area and through an exit gate. An evident
222308 - airport manager in a business suit, said I could not "Enter" through
222309 - an "Exit" gate.
222311 - ..
222312 - Paused and started to check the situation.
222314 - ..
222315 - Then suddenly, realized this was Richard waiting for Ross and I.
222317 - ..
222318 - Very fun surprise!
222320 - ..
222321 - Assumed, Richard and Ross would be driving in a car and pick me up at
222322 - outside on the street at Arrivals, after getting baggage, per planning
222323 - with Ross this morning, above. ref SDS 21 1F47
222325 - ..
222326 - Richard said he has talked to Ross, and that Ross' American Airlines
222327 - plane is still on the runnway.
222329 - ..
222330 - We visited for about 10 minutes; then Ross came through the same gate.
222332 - ..
222333 - It was wonderful of Richard to park and come into the concourse to
222334 - meet us, rather than drive in circles through the Arrivals area
222335 - waiting for me to retrieve baggage.
222337 - ..
222338 - We walked to baggage claim carosel. While waiting for my bag to
222339 - arrive, Ross changed cloths in the men's room from casual wear for
222340 - the flight into attire approporiate for Kerry's memorial service.
222342 - ..
222343 - Apparently, this change in plans was worked out between Richard and
222344 - Ross with cell phones, including the early arrival of our flights
222345 - today. Since my cell phone was lost through the AT&T transaction on
222346 - Thursday, 110908 1322, ref SDS 20 W445, they could not update me.
222347 - Richard's experience working with airport security facilitated
222348 - positioning himself to intercept me.
222350 - ..
222351 - Richard led the way through the airport to his car, about 300 yards
222352 - away in the parking lot. It was striking to see so few people in
222353 - the airport and so few cars in the parking lot.
222355 - ..
222356 - Richard drove us into to San Francisco. Great seeing familiar
222357 - places again.
222359 - ..
222360 - They dropped me at the Civic Center BART station, and then went on to
222361 - Kerry Furr's memorial service.
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2224 -