Welch Company
San Francisco, CA


S U M M A R Y


DIARY: January 7, 2011 02:13 PM Friday; Rod Welch

Fry's receive c16 format i drive install xp recover virus OS failing.

1...Summary/Objective


..............
Click here to comment!

CONTACTS 
0201 - Fry's Electronics Store #24
020101 - Mr. Ryan Duldulao
020102 - Service Technician
020104 - Service Department

SUBJECTS
Fry's $99 Invoice 6371277 C16 XP Format I Setup Operating System Rep

1803 -
1803 -    ..
1804 - Summary/Objective
1805 -
180501 - Follow up ref SDS 20 0000. ref SDS 17 0000.
180502 -
180503 -
180504 -
180505 -
180507 -  ..
1806 -
1807 -
1808 - Progress
1809 -
180901 - Background is reported on 110102 1308. ref SDS 17 FL5I
180902 -
180903 - Ryan explained today that "synchronizing" the mouse with bluetooth,
180904 - merely requires opening Bluetooth properties and selecting "Add
180905 - Device." When Bluetooth recognizes the mouse, it will synchronize
180906 - automatically.  This was tried and failed for c17, reported on 101231
180907 - 2216, ref SDS 15 4W5K, and again with the HP Technical Support team,
180908 - reported on 110102 2033. ref SDS 18 PQ4U
180910 -  ..
180911 - Ryan feels that if Bluethooth "Add Device" on c17 is not recognizing
180912 - the bluetooth mouse, then the HP bt500 bluetooth adapter is defective,
180913 - reported on 110104 1838. ref SDS 19 RY5G
180915 -             ..
180916 -            [On 110113 1225 Pat, HP technician on site, synchronized
180917 -            wireless mouse by pressing reset button on bottom of mouse
180918 -            and this enabled mouse to function with Bluetooth wireless
180919 -            adapter replacing previous adapter installed differently
180920 -            from HP documentation. ref SDS 21 1Q66
180922 -  ..
180923 - Examined c16 delivered to Fry's on 110102 1308 to format I: drive and
180924 - install Windows XP, ref SDS 17 NP62, to resolve virus and performance
180925 - problems, as explained on 110101 1045. ref SDS 16 FL5I
180927 -  ..
180928 - Received an open source software program called...
180929 -
180930 -                    EasyBCD
180932 -  ..
180933 - This programs enables editing the Windows files that control content,
180934 - function, and order of listing multi-boot operating systems.
180936 -  ..
180937 - Saved setup software in...
180938 -
180939 -          G: 00 EasyBCD EasyBCD 2.0.2.exe
180940 -
180942 -  ..
180943 - Installed this on c17 in...
180944 -
180945 -          J:\Program Files\NeoSmart Technologies\EasyBCD
180947 -  ..
180948 - Installed another utility....
180949 -
180950 -
180951 -          J:\Program Files\NeoSmart Technologies\ireboot
180953 -  ..
180954 - This enables selecting another operating to reboot quickly.
180956 -  ..
180957 - On c16 Ryan...
180958 -
180959 -    1.  Windows XP set password, and made Rod the primary
180960 -        administrator.
180961 -
180962 -    2.  Windows 7 32-bit discovered that Rod was not primary
180963 -        administrator.  Ryan eliminated the secondary administrator,
180964 -        which has been set up the past year, so all that setup was
180965 -        lost and has to be done over.
180967 -         ..
180968 -        Ryan set Rod as primary and only administrator, with the aim
180969 -        this will avoid some "access denied" problems.  Have to
180970 -        completely configure w7 on c16 now in order to work with c17.
180972 -  ..
180973 - We now have a significant computer configuration challenge.
180975 -  ..
180976 - There are 6 computers to setup...
180977 -
180978 -    1.  C16............................... Windows XP
180979 -    2.  C16............................... Windows 7 32-bit
180980 -    3.  C16............................... Windows 7 64-bit
180981 -    4.  C17............................... Windows XP
180982 -    5.  C17............................... Windows 7 32-bit
180983 -    6.  C17............................... Windows 7 64-bit
180985 -  ..
180986 - C16 windows XP can be set up using the record on 090715 2146.
180987 - ref SDS 8 0001
180989 -  ..
180990 - C16 windows 7 32 bit can be set up using the record on 101115 2018.
180991 - ref SDS 12 2871
180992 -
180993 -
180994 -
180995 -
180996 -
180997 -
180998 -
180999 -
181000 -
181001 -
1811 -
Distribution. . . . See "CONTACTS"