CONTACTS 

SUBJECTS
C17 Received HP Model Pavilion Elite HPE 490t HP Order H114355414 De

3203 -
3203 -    ..
3204 - Summary/Objective
3205 -
320501 - Follow up ref SDS 26 0000. ref SDS 24 0000.
320502 -
320503 -
320504 -
320505 -
320506 -
320508 -  ..
3206 -
3207 -
3208 - Background
3209 -
320901 - Background is reported on 101019 0846. ref SDS 16 M75I
320903 -  ..
320904 - On 101021 0900 received letter from Kristin confirming order and
320905 - listing product specification details of the order, ref SDS 20 PQ9R,
320907 -  ..
320908 - On 101026 1102 letter to HP requests assist facilitting communication
320909 - with Technical Support Department on configuring c17, when it arrives
320910 - in another few days. ref SDS 21 756N
320912 -  ..
320913 - On 101104 1049 letter to HP again requests help communicating with
320914 - Technical Support on configuring c17. ref SDS 25 WV5O
320916 -  ..
320917 - On 101104 2024 planning configure c17 based on experience configuring
320918 - c16 last year. ref SDS 26 NX9O
320919 -
320920 -
320921 -
320922 -
320923 -
320925 -  ..
3210 -
3211 -
3212 - Progress
3213 -
321301 - C17 Procurement Acquisition Delivery Inspection
321302 -
321303 - Follow up ref SDS 26 NX9O, ref SDS 9 4SKV.
321304 -
321305 - Received box from Federal Express with HP computer order H114355414
321306 - placed with Kristin on 101021 0953. ref SDS 20 386M
321307 -
321308 -            [On 101106 1329 delivered c17 to Ryan at Fry's for
321309 -            configuration. ref SDS 28 NX9O
321311 -         ..
321312 -    1.  Fed Ex Shipping Label
321313 -
321314 -        From:
321315 -
321316 -            HP Home and Home Office Store
321317 -            5510 E Holmes Rd
321318 -            Memphis, TN  38188 7948
321320 -         ..
321321 -        Ship Date............................... 101102
321322 -        Actual weight........................... 31 pounds
321323 -        System #................................ 581656/FXRS0766
321324 -        Account................................. S 356564340
321325 -
321326 -        {...blurry numbers...}
321328 -         ..
321329 -        Bar code
321331 -         ..
321332 -        9612863 6854291   71794887
321334 -         ..
321335 -        Home 3rd Party
321336 -        Indirect Sign             TD
321337 -
321338 -
321340 -         ..
321341 -    2.  Packing List
321342 -
321343 -        Order/PO Number.......................... CE039R
321345 -         ..
321346 -        Ship to....
321353 -         ..
321354 -        HP Pavilion Elite HPE-490t
321355 -        customizable Desktop
321356 -        PC....................... XM559AV#ABA    $2,779.99   1   $2,779.99
321357 -
321358 -                http://www.shopping.hp.com/series/category/desktops/HPE490t_
321359 -
321360 -         1.  Genuine Windows 7 Ultimate 64-bit
321362 -  ..
321363 - Note...there is no CD with OS code needed for system maintenance;
321364 - Kristin advised that HP would support Wndows 7 Ultimate, reported on
321365 - 101018 0817. ref SDS 15 4S6K
321366 -
321367 -                 [On 101122 2112 letter notifies HP of pending issues
321368 -                 to finalize order for c17, including misssing CD
321369 -                 needed for product key to get assistance from
321370 -                 Microsoft on setting up the computer. 101122 2112,
321371 -                 ref SDS 29 B94U
321373 -  ..
321374 - HP Packing List continues...
321375 -
321376 -             Motherboard - Pegatron 2A86
321377 -         2.  Intel(R) Core(TM) i7-970 6-core 12 threads 32 nm
321378 -             [3.2GHz, 1.5MB L2 + 12MB shared
321379 -             L3 cache]
321380 -         3.  12GB DDR3-1066MHz SDRAM [6 DIMMs]
321381 -         4.  2TB RAID 0 (2 x 1TB SATA HDDs) -
321382 -             performance - Seagate ST31000528AS ATA
321383 -         5.  Microsoft Office Starter 2010
321384 -         6.  Norton Internet Security(TM) 2011
321385 -             - 15 month
321386 -         7.  2GB NVIDIA GeForce GT 420 [DVI,
321387 -             HDMI, VGA adapter]
321388 -         8.  No speakers
321389 -         9.  Blu-ray player & Lightscribe
321390 -             SuperMulti DVD burner
321391 -        10.  Premium Wireless-N LAN card and
321392 -             Bluetooth(R )
321393 -        11.  15-in-1 memory card reader, 1 USB,
321394 -             1394, audio (headset..... for Elluminate)
321395 -        12.  No TV Tuner
321396 -        13.  Integrated sound
321397 -        14.  HP USB keyboard and optical mouse
321399 -  ..
321400 - Seems to align with the order placed on 101021 0953. ref SDS 20 635Y
321402 -  ..
321403 - However, the CD to configure the computer is not included, contrary to
321404 - planning in procurement discussions with HP reported on 101018 0817.
321405 - ref SDS 15 4Q9Q
321406 -
321407 -            [On 101106 1329 delivered c17 to Ryan at Fry's for
321408 -            configuration. ref SDS 28 NX9O
321410 -  ..
321411 - HP Box Content Inventory Continues...
321412 -
321413 -    3.  Proof of Purchase Label
321414 -
321415 -        (1P) Product No................... XM559AV
321416 -        (30P) Option...................... ABA
321417 -        Serial No......................... 2DM0440CCZ
321418 -        UPC Number........................ 85631 67023
321420 -         ..
321421 -    4.  Label........................... 130-550  309H
321422 -
321423 -
321424 -
321426 -  ..
321427 - Examination CPU
321428 -
321429 - The computer case seems smaller than expected for a full tower as
321430 - shown in HP's Internet sales presentation on
321431 -
321432 -    1.  Label on left upper front side of cpu...
321433 -
321434 -        HP Pavilion Elite HPE Series
321436 -         ..
321437 -        Serial No............................ 2MD0440CCZ
321438 -        Product No........................... XM559AV#ABA
321439 -        Model No............................. HPE-490t
321441 -         ..
321442 -        Questions
321443 -
321444 -              http://www.hp.com/support
321445 -
321446 -              1 800 474 68368
321448 -         ..
321449 -    2.  Lable on left lower back side of the cpu...
321450 -
321451 -        Windows 7 Ult OA
321452 -        HP
321453 -        bar code
321454 -        indistinguishible blurred number
321455 -        [distinguishible number...]
321456 -
321457 -              00188-020-449-480
321459 -         ..
321460 -        Product key...
321461 -
321462 -              YQ68H-JVX2K-J3V4X-2R67M-6M769
321464 -         ..
321465 -        Proof of license certificate of authenticity
321466 -        Microsoft
321467 -        c2005 Microsoft Corporation
321468 -        X15
321470 -         ..
321471 -    3.  Problems...
321472 -
321473 -        1.  Windows 7 Ultimate CD is missing, so cannot configure
321474 -            computer, as discussed in the letter to Kristin on 101026
321475 -            1102, ref SDS 21 766V, confirming original discussion on
321476 -            101018 0817. ref SDS 15 4Q9Q
321477 -
321478 -               [On 101106 1329 delivered c17 to Ryan at Fry's for
321479 -               configuration. ref SDS 28 NX9O
321480 -
321481 -
321483 -  ..
3215 -
3216 -
3217 - 1527
3218 -
321801 - Powered up c17.
321802 -
321803 - Went through standard w7 setup.
321805 -  ..
321806 - Identified user as Rod, and gave password.
321808 -  ..
321809 - Registered computer with HP.
321810 -
321811 -               [On 101106 1329 delivered c17 to Ryan at Fry's for
321812 -               configuration. ref SDS 28 NX9O
321813 -
321814 -
321815 -
321816 -
321817 -
321818 -
321819 -
321820 -
321821 -
321822 -
321823 -
3219 -