CONTACTS 

SUBJECTS
Default Null Subject Account for Blank Record

0603 -
0603 -    ..
0604 - Summary/Objective
0605 -
060501 - Follow up ref SDS 20 0000. ref SDS 19 0000.
060502 -
060503 -
060504 -
060506 -  ..
0606 -
0607 -
0608 - Background
0609 -
060901 - LG Offers Free Upgrade Washer Dryer to Field Test Improvements
060902 -
060903 - Follow up ref SDS 20 IR6G, ref SDS 19 IR6G.
060904 -
060905 - On 091203 0803 Danielle called and advised that the new upgraded LG
060906 - washer and dryer will be shipped next week.  Danielle expects delivery
060907 - and installation will occur the following week.  Millie received a
060908 - letter confirming LG plans to deliver upgraded equipment for field
060909 - testing. ref SDS 13 IR6G  LG did not confirm shipping dates.
060910 - ref SDS 13 JM4O
060912 -  ..
060913 - On 091204 1037 this morning, Millie sent a letter to LG asking for
060914 - shipping dates. ref SDS 14 PPVW
060916 -  ..
060917 - On 091204 1037 at 1143 Danielle disclosed expected shipping date from
060918 - factory to LG warehouse in Alabama is 091208, ref SDS 14 4Q4F; shipping
060919 - to California and deliver to Millie is pending. ref SDS 14 Z16V
060921 -  ..
060922 - On 091211 1222 Danielle called and advised that LG factor has shipped
060923 - upgrade washer and dryer directly to Millie, and so may arrive today.
060924 - ref SDS 15 PPVW
060926 -  ..
060927 - On 091214 1532 DHL called and left message that delivery of LG washer
060928 - and dryer could not be made because nobody was home; will try again on
060929 - 091215. ref SDS 16 PPVW
060931 -  ..
060932 - On 091216 DHL delivered crates for LG washer and dryer.  The crates
060933 - would not fit through the door, so DHL stored them in the garage for
060934 - the next step of installation.  This requires parking the car in the
060935 - driveway outsite. ref SDS 18 PPVW
060937 -  ..
060938 - On 091222 0820 called Danielle at LG to coordinate installation of
060939 - wahser dryer upgrade for field testing new design. ref SDS 19 E13H
060940 - Received call from Whitney advising that LG Appliance schedules 2-man
060941 - crew for installation of LG washer dryer on 091226. ref SDS 19 OL8I
060943 -  ..
060944 - On 091223 0633 letter to LG confirms plans for CV Appliance to install
060945 - new washer dryer upgrade on 091226. ref SDS 20 PPVW
060947 -  ..
060948 - On 091223 1536 Rocio letter confirms CV Appliance scheduled to install
060949 - LG washer dryer on 091226. ref SDS 0 PPVW
060950 -
060951 -
060953 -  ..
0610 -
0611 -
0612 - Progress
0613 -
061301 - Received letter from Rocio responsping to Millie's letter earlier this
061302 - morning on 091223 0633. ref SDS 20 PPVW, and saying...
061303 -
061304 -    1.  Subject: INSTALLATION APPT FOR 12/26/09
061305 -        Date: Wed, 23 Dec 2009 15:15:10 -0500
061309 -         ..
061310 -    2.  Hi,
061312 -         ..
061313 -    3.  This is Rocio at CV Appliance confirming your appointment for
061314 -        Saturday 12/26/09. You're on the schedule between 11am-3pm.
061315 -        For any questions you can call 800-404-1997.
061317 -             ..
061318 -            [On 091226 1137 installation failed because CV Appliance
061319 -            sent 1-man crew. ref SDS 21 009C
061321 -             ..
061322 -            [On 091228 0102 letter to LG and CV Appliance requests
061323 -            expedite installation of washer and dryer, ref SDS 22 009C,
061324 -            and asks about disposition of existing washer and dryer;
061325 -            daughter willing to take possession that will save LG
061326 -            expense of handling, demmurage, and shipping. ref SDS 22
061327 -            EP8T
061329 -         ..
061330 -        Thank you,
061331 -
061338 -
061339 -
061340 -
061341 -
061342 -
061343 -
061344 -
0614 -