CONTACTS 
0201 - Home Depot 0634
020101 - Mr. Wayne Birchette
020102 - Appliance Specialist
020104 - Appliance Department

SUBJECTS
Washer Dryer LG Upgrade Field Test Call DHL Coordinate Delivery Sche

2603 -
2603 -    ..
2604 - Summary/Objective
2605 -
260501 - Follow up ref SDS 16 0000. ref SDS 15 0000.
260502 -
260503 -
260504 -
260505 -
260506 -
260508 -  ..
2606 -
2607 -
2608 - Background
2609 -
260901 - LG Offers Free Upgrade Washer Dryer to Field Test Improvements
260902 -
260903 - Follow up ref SDS 16 IR6G, ref SDS 15 IR6G.
260904 -
260905 - On 091203 0803 Danielle called and advised that the new upgraded LG
260906 - washer and dryer will be shipped next week.  Danielle expects delivery
260907 - and installation will occur the following week.  Millie received a
260908 - letter confirming LG plans to deliver upgraded equipment for field
260909 - testing. ref SDS 13 IR6G  LG did not confirm shipping dates.
260910 - ref SDS 13 JM4O
260912 -  ..
260913 - On 091204 1037 this morning, Millie sent a letter to LG asking for
260914 - shipping dates. ref SDS 14 PPVW
260916 -  ..
260917 - On 091204 1037 at 1143 Danielle disclosed expected shipping date from
260918 - factory to LG warehouse in Alabama is 091208, ref SDS 14 4Q4F; shipping
260919 - to California and deliver to Millie is pending. ref SDS 14 Z16V
260921 -  ..
260922 - On 091211 1222 Danielle called and advised that LG factor has shipped
260923 - upgrade washer and dryer directly to Millie, and so may arrive today.
260924 - ref SDS 15 PPVW
260926 -  ..
260927 - On 091214 1532 DHL called and left message that delivery of LG washer
260928 - and dryer could not be made because nobody was home; will try again on
260929 - 091215. ref SDS 16 PPVW
260931 -  ..
260932 - On 091215 1425 called DHL coordinated delivery of LG washer dryer
260933 - upgrade for field test. ref SDS 0 PPVW
260934 -
260935 -
260937 -  ..
2610 -
2611 -
2612 - Progress
2613 -
261301 - Coordinate Delivery LG Washer Dryer 091216
261302 -
261303 - Follow up ref SDS 16 PPVW, ref SDS 15 PPVW.
261304 -
261305 - Called DHL...
261306 -
261307 -                 415 826 7338
261309 -  ..
261310 - Talked to Judy.
261312 -  ..
261313 - She said there is no record of DHL trying to deliver an LG washer and
261314 - dryer to Millie yesterday.
261316 -  ..
261317 - Judy will investigate further and call back.
261318 -
261320 -  ..
2614 -
2615 -
2616 - 1735
2617 -
261701 - Judy did not call back.
261702 -
261703 - Talked to David.
261705 -  ..
261706 - Tracking number is...
261707 -
261711 -  ..
261712 - David said DHL can deliver the merchandise tomorrow after 1000, so
261713 - that Millie will home from treatment at Kaiser in Walnut Creek by that
261714 - time.
261715 -
261716 -
261717 -
261718 -
261719 -
261720 -
2618 -