CONTACTS 
0201 - Home Depot 0634
020101 - Mr. Wayne Birchette
020102 - Appliance Specialist
020104 - Appliance Department

SUBJECTS
Washer Dryer LG Upgrade Field Test DHL Called Left Message Delivery

2303 -
2303 -    ..
2304 - Summary/Objective
2305 -
230501 - Follow up ref SDS 15 0000. ref SDS 14 0000.
230502 -
230503 -
230504 -
230505 -
230506 -
230508 -  ..
2306 -
2307 -
2308 - Background
2309 -
230901 - LG Offers Free Upgrade Washer Dryer to Field Test Improvements
230902 -
230903 - Follow up ref SDS 15 IR6G, ref SDS 14 IR6G.
230904 -
230905 - On 091203 0803 Danielle called and advised that the new upgraded LG
230906 - washer and dryer will be shipped next week.  Danielle expects delivery
230907 - and installation will occur the following week.  Millie received a
230908 - letter confirming LG plans to deliver upgraded equipment for field
230909 - testing. ref SDS 13 IR6G  LG did not confirm shipping dates.
230910 - ref SDS 13 JM4O
230912 -  ..
230913 - On 091204 1037 this morning, Millie sent a letter to LG asking for
230914 - shipping dates. ref SDS 14 PPVW
230916 -  ..
230917 - On 091204 1037 at 1143 Danielle disclosed expected shipping date from
230918 - factory to LG warehouse in Alabama is 091208, ref SDS 14 4Q4F; shipping
230919 - to California and deliver to Millie is pending. ref SDS 14 Z16V
230921 -  ..
230922 - On 091211 1222 Danielle called and advised that LG factor has shipped
230923 - upgrade washer and dryer directly to Millie, and so may arrive today.
230924 - ref SDS 15 PPVW
230925 -
230926 -
230927 -
230928 -
230930 -  ..
2310 -
2311 -
2312 - Progress
2313 -
231301 - We arrived home about 1630 from meeting with Doctor Stewart at VA in
231302 - San Francisco, ref SDS 16 5R5H, and stopping at Fry's in Concord to
231303 - check on c16.
231305 -  ..
231306 - There was a message on the answering machine saying DHL tried to
231307 - deliver the LG washer and dryer.  This follows up Danielle's call on
231308 - 091211 advising that LG shipped product directly to customer from the
231309 - factory, ref SDS 15 PPVW, and confirmed in Danielle's letter also on
231310 - 091211. ref SDS 15 FK6I
231312 -  ..
231313 - DHL telephone message said that DHL is delivering 3 packages.
231314 -
231324 -
231326 -  ..
2314 -
2315 -
2316 - 1650
2317 -
231701 - Millie called and talked to a woman.
231702 -
231703 - She said the airbill number DHL caller left in the message was too
231704 - short.  She planned to investigate and call back to advise when the
231705 - delivery would be made tomorrow.
231706 -
231707 -     [On 091215 1013 called DHL to coordinate delivery LG washer
231708 -     dryer and DHL said they have no record of delivery for LG
231709 -     washer dryer, ref SDS 17 PPVW, after further inquiry, DHL
231710 -     plans delivery LG washer dryer upgrade on 091216.
231711 -     ref SDS 17 YO3W
231712 -
231713 -
231714 -
231715 -
231716 -
231717 -
231718 -
231719 -
231720 -
2318 -