CONTACTS 
0201 - Home Depot 0634
020101 - Mr. Wayne Birchette
020102 - Appliance Specialist
020104 - Appliance Department

SUBJECTS
Default Null Subject Account for Blank Record

0603 -
0603 -    ..
0604 - Summary/Objective
0605 -
060501 - Follow up ref SDS 13 0000. ref SDS 12 0000.
060502 -
060503 -
060504 -
060505 -
060506 -
060508 -  ..
0606 -
0607 -
0608 - Background
0609 -
060901 - LG Offers Free Upgrade Washer Dryer to Field Test Improvements
060902 -
060903 - Follow up ref SDS 13 IR6G, ref SDS 12 IR6G.
060904 -
060905 - On 091203 0803 Danielle called and advised that the new upgraded LG
060906 - washer and dryer will be shipped next week.  Danielle expects delivery
060907 - and installation will occur the following week.  Millie received a
060908 - letter confirming LG plans to deliver upgraded equipment for field
060909 - testing. ref SDS 13 IR6G  LG did not confirm shipping dates.
060910 - ref SDS 13 JM4O
060912 -  ..
060913 - On 091204 1037 this morning, Millie sent a letter to LG asking for
060914 - shipping dates. ref SDS 0 PPVW
060916 -  ..
060917 - On 091204 1037 at 1143 Danielle disclosed expected shipping date from
060918 - factory to LG warehouse in Alabama is 091208, ref SDS 0 4Q4F; shipping
060919 - to California and deliver to Millie is pending. ref SDS 0 Z16V
060920 -
060921 -
060922 -
060924 -  ..
0610 -
0611 -
0612 - Progress
0613 -
061301 - Millie sent the following letter to Danielle at LG...
061302 -
061303 -    1.  Subject: LG Washing Machine Ship and Installation Dates
061304 -        Date: Fri, 04 Dec 2009 10:46:30 -0800
061311 -         ..
061312 -    2.  In your call with Rod yesterday, I understood that LG is
061313 -        scheduled to ship the LG upgrade next week.  Somehow 091208
061314 -        sticks in my mind [reported on 091203 0803. ref SDS 13 IR6G].
061315 -        But in any case can you confirm expected shipping date?
061316 -
061317 -            [...below Danielle confirms shipping date from factory to
061318 -            LG in Alabama is 091211, ref SDS 0 Z15M; shipping to
061319 -            California, and delivery to Millie is pending. ref SDS 0
061320 -            Z16V
061322 -         ..
061323 -    3.  Further, on arrival at your warehouse in California, the local
061324 -        staff will call to schedule delivery and installation.  Again,
061325 -        I understood this would be expected within a week.  I just want
061326 -        to make sure we don't schedule to be out of town at the time LG
061327 -        schedules delivery.
061329 -         ..
061330 -    4.  Thanks for your assistance.  I am looking forward to field
061331 -        testing the new unit.
061332 -
061339 -
061340 - *******************************
061342 -  ..
0614 -
0615 -
0616 - 1143
0617 -
061701 - Millie received a letter from Danielle responding to the letter this
061702 - morning askig about shipping dates, per above. ref SDS 0 PPVW
061703 -
061704 -    1.  Subject:  LG Washing Machine Ship and Installation Dates
061705 -        Date: Fri, 4 Dec 2009 12:50:45 -0600
061709 -         ..
061710 -    2.  Good Afternoon,
061711 -
061712 -        The estimated arrival date from the factory is December 11,
061713 -        2009.  Once the units are received from the factory, they will
061714 -        be shipping to your area shortly after.  Once the unit reaches
061715 -        your area you will be contacted to schedule the delivery and
061716 -        installation [responding to Millie's letter this morning
061717 -        requesting shipping dates, ref SDS 0 PPVW].
061719 -         ..
061720 -    3.  Once the units are received from the factory I will be able to
061721 -        provide you a better estimation date for the delivery.
061723 -         ..
061724 -    4.  Thanks again for your participation in this field test.
061726 -         ..
061727 -    5.  Thank you,
061728 -
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0618 -