THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: November 28, 2007 12:01 PM Wednesday; Rod Welch

Kaiser appeals committee approved payment for Millie's care at UCSF.

1...Summary/Objective
2...Kaiser Approved Payment for Millie's Treatment on Referral to UCSF


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CONTACTS 

SUBJECTS
Kaiser Agrees Pay Millie's Treatment Clinical Trials on Referral to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
A703 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A703 -    ..
A704 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
A705 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A70501 - Follow up ref SDS 65 0000. ref SDS 62 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
A70502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70507 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70509 -  ..
A706 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A707 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A708 - Discussion                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A709 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A70901 - Kaiser Approved Payment for Millie's Treatment on Referral to UCSF                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A70902 - 
A70903 - Follow up ref SDS 65 TH8L, ref SDS 62 TH8L.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
A70904 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70905 - Paula called and reported that the Appeals Committee met yesterday in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A70906 - Oakland, as planned on 071126. ref SDS 65 H75W  Kaiser approved                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A70907 - payment for Millie's care on referral to UCSF, as discussed with Paula                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A70908 - originally when she called on 071006. ref SDS 37 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
A70909 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70910 -        [On 071204 1517 received letter from Paula confirming that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A70911 -        Kaiser will pay for Millie's treatment at UCSF on referral from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A70912 -        Kaiser to recover from 4th relapse of cancer. ref SDS 69 TH8L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
A70965 -  ..
A70966 - Kaiser's approval today implements...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A70967 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70968 -    1.  Agreement between Kaiser and UCSF on 061230 that Kaiser would                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A70969 -        pay any costs for Millie's care not covered by the clinical                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
A70970 -        trial. ref SDS 9 3X6K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
A70971 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70972 -    2.  Doctor prescribed treatment in a clincial trial and told the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A70973 -        patient on 070105 that care would be performed on referral at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A70974 -        UCSF. ref SDS 10 PK68                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
A70976 -         ..
A70977 -    3.  Authorization for Millie's treatment on referral to UCSF was                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A70978 -        submitted by the doctor on 070119. ref SDS 12 4R4M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70980 -         ..
A70981 -    4.  Doctor Rugo's notice on 070130 that Millie would not get stuck                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A70982 -        with a big bill from UCSF. ref SDS 13 LY9H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
A70984 -         ..
A70985 -    5.  Primary care physician notice on 071116 advised that Kaiser                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
A70986 -        re-submitted authorization for Millie's treatment in a clinical                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A70987 -        trial on referral to UCSF. ref SDS 64 J65H, and reported to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
A70988 -        Paula on 071126. ref SDS 65 H74U                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A70990 -  ..
A70991 - Kaiser's approval today sustains 4 objectives in case management set                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A70992 - on 070830...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
A70993 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70994 -        1.  Kaiser retains responsiblity for Millie's care. ref SDS 26                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
A70995 -            T94O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70996 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70997 -        2.  Patients can rely on the doctor. ref SDS 26 Q56F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A70999 -             ..
A71000 -        3.  Kaiser manages complex billings, ref SDS 26 RV6F, rather                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
A71001 -            than the patient being "cut loose" to fend for herself,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
A71002 -            reviewed on 070927. ref SDS 33 T78J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A71004 -             ..
A71005 -        4.  Kaiser responsibile for implementing Medicare regulations.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A71006 -            ref SDS 26 RV6M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
A71008 -  ..
A71009 - Case study needed to assess implications for 16 issues listed on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
A71010 - 070927. ref SDS 33 WU6M  This would address lack of knowledge reported                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
A71011 - at UCSF on 070906, ref SDS 28 I49K, and at Kaiser reported on 070907.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
A71012 - ref SDS 30 XH5H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A71014 -  ..
A71015 - A big improvement Kaiser can make for Senior Advantage Medicare                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71016 - patients would be to provide classes for orientation on how care will                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A71017 - differ from prior coverage, illustrated by the record on 070830                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71018 - meeting at UCSF. ref SDS 26 LQ5I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A71020 -  ..
A71021 - Another improvement would be for Kaiser to perform case management and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A71022 - administration to determine the amount of charges in advance of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71023 - treatment so that patients can make rational choices, as implied by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A71024 - Kaiser's policy statments reviewed on 070824. ref SDS 25 SF52                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A71026 -  ..
A71027 - Thanked Paula for excellent work assembling the record presented to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A71028 - the Appeals Committee, discussed on 071126. ref SDS 65 TH8L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A71029 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71030 -        [On 071128 planning for letter to Kaiser on evaluating SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A71031 -        support for case management in health care. ref SDS 66 TH8L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
A71032 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71033 -        [On 071202 submitted letter thanking Paula for support                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A71034 -        correcting case management problems and explaining role of SDS.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A71035 -        ref SDS 67 FC5M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
A71037 -         ..
A71038 -        [On 071203 0926 Paula feels SDS was helpful to Kaiser resolving                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
A71039 -        case management problems for Millie's treatment on referral to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A71040 -        UCSF. ref SDS 68 TH8L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
A71042 -  ..
A71043 - Paula will call to notify UCSF that Kaiser will pay for Millie's                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
A71044 - treatment, as called out in EOC section 2, reviewed on 070921,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
A71045 - ref SDS 33 WS6M; and, that UCSF can therefore stop sending notices                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
A71046 - that Millie's treatment will be terminated because Kaiser has failed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A71047 - to make payments, reported recently on 071031. ref SDS 59 KM4J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A71049 -  ..
A71050 - Paula said Millie will receive another form letter from MCRC to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71051 - confirm results of the determination in this case, and likely similar                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A71052 - to the letter dated 071006 received on 071010 that had a lot of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71053 - mistakes. ref SDS 42 TH8L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71054 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71055 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71056 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71057 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71058 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71059 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71060 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71061 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71062 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71063 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71064 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71065 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71066 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A71067 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A711 -