CONTACTS 

SUBJECTS
Kaiser Email Improvements Doctor Patient Communications Internet Tec
Kaiser Technology Email Medical Management Inquire Results Improveme

2504 -
2504 -    ..
2505 - Summary/Objective
2506 -
250601 - Follow up ref SDS 17 0000, ref SDS 15 0000.
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250606 -
250608 -  ..
2507 -
2508 -
2509 - Progress
2510 -
251001 - Case 78351027 Improvment Email Doctor Patient Partnership
251002 -
251003 - Follow up ref SDS 15 OX5J.
251004 -
251005 - Background reporting issues using Kaiser's electronic mail system is
251006 - reported in the record on 070113, ref SDS 13 OX5J, citing issues first
251007 - listed on 060106. ref SDS 5 AO5K
251009 -  ..
251010 - On 070116, Millie received ref DRP 6 0001 from Manny at Kaiser's Tier
251011 - 2 Web Support department, ref SDS 15 455M, and following up notice
251012 - from Kaiser on 070115 that this matter was submitted for resolution.
251013 - ref SDS 14 4Q4I  Millie submitted ref DIP 8 0001 thanking Kaiser for
251014 - timely response to issues on Kaiser's email, and clarifying scope of
251015 - the work, ref SDS 15 4Q3Y, per above. ref SDS 0 OX5J
251017 -  ..
251018 - Millie received ref DRP 7 0001 from Manny at Kaiser assigning the
251019 - matter to case 78351027. ref SDS 15 EF7L  Kaiser's initial approach to
251020 - investigate doctor training on Kaiser's email conflicted with problem
251021 - scope, ref SDS 15 IP5L  At that time, on 070116 Manny indicated that
251022 - Kaiser would report progress. ref SDS 15 YA4K  Millie responded in a
251023 - letter, ref DIP 9 0001, dated the next day on 070117 to clarify scope
251024 - of the problem. ref SDS 15 Y27I
251026 -  ..
251027 - On 070223 Millie received a letter, ref DRP 1 0001, from Manny asking
251028 - if the problem of splitting an Internet address because the width of
251029 - the scrren is too narrow has been fixed. ref SDS 17 H93I
251031 -  ..
251032 - Millie has not been able to respond to Manny's letter on 070223 due to
251033 - spreading cancer reported the day before on 070222. ref SDS 16 B643
251035 -  ..
251036 - On 070301 there has been increased concern about failed treatment, and
251037 - consideration to change the protocol. ref SDS 18 0001
251039 -  ..
251040 - On 070315 concern increased about emotional effects of changing
251041 - assessments of prognosis, ref SDS 19 6A7J, and delays and difficulties
251042 - communicating to improve patient care. ref SDS 19 OR5K
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