THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: January 27, 2007 07:49 PM Saturday; Rod Welch

AT&T notify issues to improve online email system pending.

1...Summary/Objective
2...AT&T Email on Network Server Configuration Case ID: 134100748
3...Case ID: 134100748 AT&T Email on Network Server Configuration


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CONTACTS 
0201 - AT&T Mail (modem-US & foreign)                                                                                                                                     O-00000230 0000
020101 - AT&T MAIL 940131                                                                                                                                                 O-00000230 0000
020102 - 00000230                                                                                                                                                         O-00000230 0000
020103 - AT&T MAIL                                                                                                                                                        O-00000230 0000

SUBJECTS
Email System Configuration Reporting Problems Losing List of Send Re

0503 -
0503 -    ..
0504 - Summary/Objective
0505 -
050501 - Follow up ref SDS 30 0000. ref SDS 29 0000.
050502 -
050503 -
050504 -
050505 -
050506 -
050508 -  ..
0506 -
0507 -
0508 - Progress
0509 -
050901 - AT&T Email on Network Server Configuration Case ID: 134100748
050902 - Case ID: 134100748 AT&T Email on Network Server Configuration
050903 -
050904 - Follow up ref SDS 30 413J, ref SDS 29 413J.
050905 -
050906 - Submitted ref DIT 1 0001 to  AT&T customer support, responding to
050907 - AT&T's letter, ref DRP 2 0001 received on 070125, ref SDS 30 413J, and
050908 - answering questions submitted in a letter on the email system,
050909 - ref DIP 2 0001, sent to Lizzie with a link to the record on 070124.
050910 - ref SDS 29 NM45
050912 -  ..
050913 - Letter to AT&T says...
050914 -
050915 -    1.  Thanks very much for timely response in your letter on 070125,
050916 -        ref DRP 2 0001, to issues submitted on 070124 configuring AT&T
050917 -        email. ref SDS 29 NM45, ref DIT 1 0001
050919 -         ..
050920 -    2.  Comments on your letter are reported in the record on 070125.
050921 -        ref SDS 30 413J, ref DIT 1 3E5O
050923 -         ..
050924 -    3.  Pending issues are listed the general review. ref SDS 30 YV5K,
050925 -        ref DIT 1 RF6J
050927 -         ..
050928 -    4.  The implication in your letter that received documents are
050929 -        removed the AT&T server when downloaded from the Internet
050930 -        conflicts with our experience.  We want documents to stay on
050931 -        the Internet server until and unless we delete them.  We have
050932 -        worked in this manner for 5 - 10 years, and find it very
050933 -        useful.  Please  restore the prior functionality. ref DIT 1
050934 -        RW6K
050935 -
050936 -            [On 070128 AT&T plans to call and provide technical support
050937 -            on 070129. ref SDS 32 W730
050939 -         ..
050940 -    5.  Sorry for delayed response to your excellent letter.  We have
050941 -        been swamped with medical management issues illustrated by the
050942 -        record on 070125 when we also received your letter. ref SDS 31
050943 -        YF8U, ref DIT 1 00W2
050944 -
050945 -
050946 -
050947 -
050948 -
050949 -
050950 -
050951 -
0510 -
0511 -
0512 -
Distribution. . . . See "CONTACTS"