Welch Company
San Francisco, CA
S U M M A R Y
DIARY: January 26, 2007 07:36 AM Friday;
Rod Welch
Letter to Jack on SDS application health care review marketing issues.
1...Summary/Objective
2...SDS Market Grows through Exposure Work Product Self-evident Benefits
3...Discovery Development Disruptive Technology Market Transformation
4...Transformation Discovery Development Disruptive Technology Market
5...Market Transformation Discovery Development Disruptive Technology
6...Health Care Doctor Patient Partnership Model Natural Market SDS
7...Communication Seminar Advocating Only Talking Slows Transformation
8...Teaching Speech for Communication Slows Education Enabling Force
9...Education Enabling Force Slowed Teaching Only Speech for Communication
.....Conversation Talking Listening Requires Alignment with Record
.....Alignment Contemporaneous Notes Convert Hearing into Listening
.....Case Study Talking Conversation Needs Alignment for Communication
.....Communication Alignment Converts Talk into Accurate Understanding
10...Breakthroughs Require Focus Dissipated by Diversity Responsibilities
11...SDS Explosive Technology Resistance Diversity Dissipates Focus
12...Hectic Schedule Not Enough Time Recognize Breakthrough Technology
13...Going First Takes Courage Vision Persistence for Transformation
14...Innovation Paradox Prevailing Paradigm Willfully Blind Experts
15...Experts Willfully Blind Prevailing Paradigm Innovation Paradox
16...Ignorance Fear Denial Cultural Forces Resist SDS Intelligence Support
17...Productivity Holy Grail Search Computer OS People Organizations
18...Holy Grail Productivity Search Computer OS People Organizations
19...Search Holy Grail Productivity Computer OS People Organizations
20...Computer Operating System People Organizations Search Holy Grail
21...Next Big Thing Computers Search Holy Grail Improves Productivity
22...Give Up Knowledge Management 3 Goals Case Study
23...3 Goals Knowledge Management Everybody Gives Up
24...Knowledge Management 3 Goals Failed Case Study Giving Up
25...Case Study Knowledge Management 3 Objectives All Failed Giving Up
....Accuracy Needs Documentation Records Management Find Details
....Writing Story Daily Work Analysis Alignment Verify Accuracy
....Case Study Records Management Documentation Contemporaneous Record
....Knowledge Repository Contemporaneous Documentation History Records Management
............Learning with Conversation Knowledge Management
....Case Study Subject Indexing Context Management People Give Up
....Context Management Order Organize Documentation Everybody Gives Up
....Case Study Links Connect the Dots Power of Knowledge People Give Up
....Connections Links Precision Access Give Up Knowledge Management
....Links Case Study Everybody Gives Up Precision Access Cause Effect
26...Google Search on Internet Seems Useful for Computer Productivity
27...Lifestreams Diary Common Storage Model Search Tools Help Find Things
28...Chronology Diary Time Powerful Organizing Data Structure
..............
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CONTACTS
SUBJECTS
Marriage Jack Congratulations Incredible Ldy Phillipines Working Em
0803 -
0803 - ..
0804 - Summary/Objective
0805 -
080501 - Follow up ref SDS G0 R69H.
080502 -
080503 - Congratulated Jack on personal good news. ref SDS 0 3Y5H Explain
080504 - marketing process for disruptive technology persistance showing the
080505 - product to educate people about a new way of working, demonstrate
080506 - self-evident benefits. ref SDS 0 0E4W
080507 -
080508 -
080509 -
080510 -
080511 -
080512 -
080513 -
080918 -
080919 -
080920 -
0810 -
SUBJECTS
Marketing SDS Exposure Relentless Experience Steady Pressure New Met
4103 -
410401 - ..
410402 - SDS Market Grows through Exposure Work Product Self-evident Benefits
410403 - Discovery Development Disruptive Technology Market Transformation
410404 - Transformation Discovery Development Disruptive Technology Market
410405 - Market Transformation Discovery Development Disruptive Technology
410406 -
410407 -
410408 - Letter to Jack continues...
410410 - ..
410411 - 2. SDS is in the discovery stage that takes time [waiting for the
410412 - "water to boil" presented on 040229, ref SDS D9 JB63, and for
410413 - enabling forces to come into alignment, ref SDS C5 EH9O, also,
410414 - illustrated by evolution of government toward democaracy
410415 - presented in NWO, ref OF 17 VS4F) for transformation through
410416 - exposure, as Gary facilitated in his letters yesterday with
410417 - James at SAIC. ref SDS G0 UJ5O He distributed work product,
410418 - ref SDS G0 YO99, and someone saw usefulness that is beyond
410419 - reach with other tools. ref SDS G0 YO8J, ref DIT 1 O46F
410420 -
410421 - [On 070629 SDS self-evident benefits recognized again at
410422 - Aerospace Company from steady exposure to work product that
410423 - improves the work. ref SDS G3 0001
410425 - ..
410426 - This addresses Jack's concerns on 070125 about rewarding work on SDS.
410427 - ref SDS G0 R69H
410428 -
410429 - [...below, Jack asks the question another what holds back
410430 - explosive resistance to SDS. ref SDS 0 VE5N
410431 -
410432 - [On 070729 lettter to Jack cites this record addressing
410433 - his question on slow transformation to a culture of
410434 - knowledge. ref SDS G4 FL6N
410436 - ..
410437 - Exposure and experience with SDS work product educates people about a
410438 - new, more efficient way of working that grows demand for improvement.
410439 -
410440 - [...below, enabling forces align for explosive acceptance
410441 - of SDS. ref SDS 0 JH4U
410443 - ..
410444 - Letter to Jack continues...
410445 -
410446 - 3. We did this a bit with SRI through Doug's group in 2000 [shown
410447 - on 001017, ref SDS 97 N15G], but the effort did not benefit
410448 - anyone because nobody had responsibility to accomplish
410449 - anything. Marcello Hoffman calls this "high tech tourism,"
410450 - discussed at SRI on 000601. ref SDS 89 1007, ref DIT 1 O46M
410451 -
410452 -
410453 -
410454 -
410455 -
4105 -
SUBJECTS
Health Care SDS Market Doctor Patient Partnership Model Natural Fit
6103 -
610401 - ..
610402 - Health Care Doctor Patient Partnership Model Natural Market SDS
610403 -
610404 - Follow up ref SDS F6 MB9G.
610405 -
610406 - 4. As we have discussed, doctors and patients feel responsible for
610407 - achieving effective care. [letter to Jack on 060728,
610408 - ref SDS F6 MB9G] Work product that helps people get things
610409 - done correctly and on time gets attention, illustrated by the
610410 - example submitted in the follow up letter to James and Gary,
610411 - citing the record at Kaiser on 061208. ref SDS F9 P256,
610412 - ref DIT 1 O47K
610413 -
610414 - [On 070729 presented opportunity again to strengthen
610415 - medical practice to improve health care. ref SDS G4 TB3V
610417 - ..
610418 - [On 070913 Gary Johnson asks about motivation for people
610419 - learn a new way of working that saves lives, time, and
610420 - money; self-interest dynamics of personal health care can
610421 - sometimes move people to work intelligently. ref SDS G7
610422 - 5V3N
610423 -
610424 -
610425 -
610426 -
6105 -
SUBJECTS
Communication Seminar Leadership Practices Conversation Fast Easy Fe
9803 -
980401 - ..
980402 - Communication Seminar Advocating Only Talking Slows Transformation
980403 - Teaching Speech for Communication Slows Education Enabling Force
980404 - Education Enabling Force Slowed Teaching Only Speech for Communication
980405 -
980406 - Follow up ref SDS G0 QG7F.
980407 -
980408 - 5. I was a bit stunned recently by Morris reporting that he spoke
980409 - at a seminar on "communications" and his presentation focused
980410 - solely on tips for giving a good speech or lecture. Effective
980411 - speech is important, and has been recognized since the time of
980412 - Plato and Socrates in 400 BC. The challenge has been to help
980413 - folks walk away from speech and take actions over days, weeks,
980414 - months and years that get things done correctly, summarized in
980415 - POIMS as the tension between personal and organizational
980416 - memory, explained in NWO. ref OF 13 273X, ref DIT 1 O47R
980418 - ..
980419 - Morris recently gave a presentation at a seminar for college
980420 - professors. He explained communication practices on talking, dialog,
980421 - and conversation to make class lectures effective for students. On
980422 - 890809 he explained executives send managers, salesmen, and engineers
980423 - to seminars for learning these critical communication skills.
980424 - ref SDS 5 5Y98
980426 - ..
980427 - On 950204 Morris reported having attended a seminar in New Orleans
980428 - that recommended balancing leadership skills for conversation with
980429 - capturing the record to understand and follow up. ref SDS 19 5932 At
980430 - that time we discussed SDS support for Communication Metrics.
980431 - ref SDS 19 J67M, using alignment to improve accuracy remembering
980432 - correlations, implications, and nuance that affect objectives,
980433 - requirements, and commitments. ref SDS 19 8A4G The following month on
980434 - 950327, Communication Metrics to understand and follow up was further
980435 - analyzed. ref SDS 22 WO9P Better mememory enables people to work
980436 - intelligently, explained in POIMS, ref OF 4 1X6G, rather than rely on
980437 - assumption, as set out in NWO. ref OF 15 2G3I Morris noted on 010924
980438 - that SDS provides a unique solution that complements popular
980439 - communication methods. ref SDS A9 XT5F
980441 - ..
980442 - The following case study shows writing complements conversation for
980443 - effective communication...
980444 -
980445 - [...below case study Knowledge Management dumbed down from
980446 - using computers to increase productivity by improving
980447 - accuracy of memory, to simply working by conversation.
980448 - ref SDS 0 QH8L and ref SDS 0 IS46
980450 - ..
980451 - Conversation Talking Listening Requires Alignment with Record
980452 - Alignment Contemporaneous Notes Convert Hearing into Listening
980453 - Case Study Talking Conversation Needs Alignment for Communication
980454 - Communication Alignment Converts Talk into Accurate Understanding
980455 -
980456 - 1. Talking alone not effective communication
980457 - because hearing does not accomplish
980458 - accurate and comprehesive
980459 - listening........................... 890809, ref SDS 5 CJ9J
980461 - ..
980462 - 2. Seminars teach talking and listening
980463 - skills because conversation seems fast
980464 - and easy, it's entertaining and
980465 - personable to build relationships
980466 - so people overlook mistakes
980467 - which makes communication
980468 - the biggest risk in
980469 - enterprise.......................... 890809, ref SDS 5 6V46
980471 - ..
980472 - 3. Executives resist education to ovecome
980473 - ignorance of the difference between
980474 - information conveyed in speech, and
980475 - knowledge required for communication;
980476 - blind faith in conversation and
980477 - ovewhelming fear of accountability
980478 - resists learning requirements for
980479 - capturing record, adding organization,
980480 - and feedback to triangulate
980481 - accuracy............................ 890809, ref SDS 5 EB6K
980483 - ..
980484 - 4. Welch management method advances
980485 - communication from traditional
980486 - reliance on talking and hearing
980487 - to capture the record and
980488 - check for accuracy and
980489 - scope............................... 911123, ref SDS 10 4930
980491 - ..
980492 - 5. Morris used SDS to discover briefly
980493 - and discovered numerous mistakes to
980494 - improve understanding conversations
980495 - in meetings, calls, and documents
980496 - and found that taking immediate
980497 - action took minimal time to
980498 - avoid major problems
980499 - later............................... 910520, ref SDS 9 655O
980501 - ..
980502 - 6. Morris understands concept of using
980503 - SDS to work intelligently by "debugging"
980504 - management communications the way
980505 - he uses tools to fix mistakes in
980506 - software and hardware
980507 - he creates.......................... 910520, ref SDS 9 I66F
980509 - ..
980510 - 7. "Feel good" management ignores small,
980511 - inconsequential mistakes seems
980512 - attractive to executives, who are
980513 - taught to expedite with conversation
980514 - that seems fast and easy under
980515 - the common rule that "talk is
980516 - cheap".............................. 911123, ref SDS 10 1331
980518 - ..
980519 - 8. Morris worried conversation causes
980520 - small mistakes, which people ignore
980521 - correcting with minimal effort until
980522 - they grow into major problems that
980523 - require so much time for rework
980524 - there is not enough time for
980525 - proactive management to avoid
980526 - future problems and discover
980527 - opportunities in time to be
980528 - effective........................... 921127, ref SDS 12 0674
980530 - ..
980531 - 9. Morris attended seminar that presented
980532 - communciation practices which align
980533 - with SDS design for adding alignment
980534 - in documentation and meeting notes
980535 - that expand span of attention
980536 - and verify accuracy of
980537 - conversation........................ 950204, ref SDS 19 0Y03
980539 - ..
980540 - 10. Communication Metrics practices to write
980541 - things down, link things up, organize,
980542 - and summarize the record, and get feedback
980543 - aid understanding, and follow up to make
980544 - leadership effective by integrating
980545 - cost, schedule control with
980546 - communication....................... 950204, ref SDS 19 J67M
980548 - ..
980549 - 11. Communiction Metrics to verify accuracy
980550 - and discover opportunity in time to
980551 - be effective complements leadership
980552 - practices using conversation
980553 - for getting along with
980554 - people.............................. 950204, ref SDS 19 EH7J
980556 - ..
980557 - 12. Morris feels SDS needed for Communication
980558 - Metrics evident from experience at Chips
980559 - Technology meetings waste time going
980560 - over and arguing about prior understandings
980561 - pointing fingers on who said what when
980562 - where why, citing revised fax modified email
980563 - that clarified phone message on meeting
980564 - the week before that changed product
980565 - specification - people get mad because
980566 - everybody is mixed up confused and
980567 - frustrated; normally SDS not needed
980568 - but sometimes people need accurate
980569 - records to avoid continual rework
980570 - plowing the same ground that
980571 - brings productivity to a
980572 - standstill.......................... 950228, ref SDS 20 1994
980574 - ..
980575 - 13. Nobody can remember communication
980576 - from conversations during a meeting
980577 - in Paris, France.................... 950303, ref SDS 21 3333
980579 - ..
980580 - 14. Communication so frustrating making
980581 - people mad that new fashion is to
980582 - hire psychologists to help people
980583 - improve listening
980584 - skills.............................. 951101, ref SDS 30 5500
980586 - ..
980587 - 15. People waste 70% of the day in
980588 - unproductive meetings because
980589 - communication relies solely on
980590 - conversation and nobody is
980591 - prepared............................ 960205, ref SDS 31 5222
980593 - ..
980594 - 16. Meeting with Morris people resist
980595 - reading the record to prepare for
980596 - conducting an effective
980597 - meeting............................. 960326, ref SDS 34 LO5G
980598 - then argue about what happened
980599 - at the last meeting......................... ref SDS 34 7390
980601 - ..
980602 - 17. Morris frustrated room full of very
980603 - smart people degrades to shouting
980604 - match because everybody get mad
980605 - remembering understandings from
980606 - prior events differently; meetings
980607 - with Chips & Technologies, Intel
980608 - and Lockheed/Martin
980609 - unproductive........................ 960510, ref SDS 37 2943
980611 - ..
980612 - 18. Meaning drift from conversation in
980613 - constant meetings and calls make
980614 - communication the biggest risk in
980615 - enterprise without adding
980616 - alignment to verify
980617 - accuracy............................ 960518, ref SDS 38 3734
980619 - ..
980620 - 19. Seminar PMI Asilomar Conference
980621 - Morris presented paper on improving
980622 - communications by supporting
980623 - "understanding," and
980624 - "follow up"......................... 960712, ref SDS 40 8201
980626 - ..
980627 - 20. Meetings Intel, Lockheed poor
980628 - productivity........................ 960721, ref SDS 41 0896
980630 - ..
980631 - 21. Cal Tech seminar Morris attended
980632 - presented case study on Challenger
980633 - space shuttle disaster showed adding
980634 - alignment to communication enables
980635 - root cause analysis to discover
980636 - correlations, implications, and
980637 - nuance yielding lessons learned
980638 - to improve daily
980639 - work................................ 970524, ref SDS 44 7298
980641 - ..
980642 - 22. SDS communication utopia because
980643 - everything is in the right
980644 - place at the right
980645 - time................................ 010425, ref SDS A5 EP7F
980647 - ..
980648 - 23. Communication requires investing time
980649 - to add energy "connecting the dots" of
980650 - cause and effect applying the "locality
980651 - principle" that yields the power of
980652 - knowledge to control the future
980653 - under the irreversability
980654 - of time............................. 040312, ref SDS E0 YH4G
980656 - ..
980657 - 24. Communication that fails to invest
980658 - time for alignment with objectives,
980659 - requirements, and commitments reduces
980660 - order; complexity and confusion rise
980661 - with increasing entropy causing
980662 - mistakes, bumbling, loss, conflict,
980663 - failure, calamity under 2nd law
980664 - thermodynamics...................... 040312, ref SDS E1 566F
980666 - ..
980667 - 25. Case study people get mad resolving
980668 - 2-worlds problem communication dilemma
980669 - taking immediate action and also
980670 - meeting requirements for investing
980671 - time for deliberation to develop
980672 - organizational memory and
980673 - management.......................... 050218, ref SDS E9 XY4I
980674 -
980675 -
980676 -
980677 -
980678 -
9807 -
SUBJECTS
SDS Slow Marketing Success CALO Steriods High Tech Tourism Large Fun
BC03 -
BC0401 - ..
BC0402 - Breakthroughs Require Focus Dissipated by Diversity Responsibilities
BC0403 - SDS Explosive Technology Resistance Diversity Dissipates Focus
BC0404 - Hectic Schedule Not Enough Time Recognize Breakthrough Technology
BC0405 -
BC0407 - ..
BC0408 - Received ref DRT 1 0001 from Jack responding to the letter earlier
BC0409 - this morning, ref DIT 1 0001, per above. ref SDS 0 3Y5H
BC0410 -
BC0424 - ..
BC0425 - People everywhere these days have a hectec schedule with many diverse
BC0426 - responsibilities that fragment focus on objectives, requirements,
BC0427 - commitments required for grasping the power of knowledge under the
BC0428 - locality principle, explained in NWO, ref OF 13 I38N, and further to
BC0429 - grasp the opportunity for transformation from information to a culture
BC0430 - of knowledge.
BC0431 -
BC0442 -
BC0444 - ..
BC0445 - Going First Takes Courage Vision Persistence for Transformation
BC0446 - Innovation Paradox Prevailing Paradigm Willfully Blind Experts
BC0447 - Experts Willfully Blind Prevailing Paradigm Innovation Paradox
BC0448 - Ignorance Fear Denial Cultural Forces Resist SDS Intelligence Support
BC0449 -
BC0450 -
BC0451 - Jack's letter continues...
BC0452 -
BC0453 - 3. Frankly, I cannot put a finger on what it is that holds back a
BC0454 - potentially explosive acceptance of SDS.
BC0456 - ..
BC0457 - This is similar construction to Bill Benkavich commenting on 970611
BC0458 - that SDS is just waiting for someone to "throw a match on it,"
BC0459 - ref SDS 46 0900, also cited yesterday on 070125 in connection with
BC0460 - Jack's query about SDS added value. ref SDS G0 R69H
BC0462 - ..
BC0463 - Jack's construction of "explosive acceptance" further fits the model
BC0464 - of Havelock explaining the alphabet is an explosive technology that
BC0465 - lifts civilization by making people superhuman, reported on 991108,
BC0466 - ref SDS 68 5628; but, was resisted for 2,000 years, reported by Plato
BC0467 - in the Phaedrus Dialogs, reviewed on 991209. ref SDS 69 5658 For a
BC0468 - long time it seemed there wasn't enough time for "book learning" with
BC0469 - wood to chop, crops to harvest, water to fetch, ditches to dig.
BC0470 -
BC0471 - [On 070729 lettter to Jack cites this record addressing
BC0472 - his question on slow transformation to a culture of
BC0473 - knowledge. ref SDS G4 FL6N
BC0475 - ..
BC0476 - Jack notes in his letter today that busy people need time to focus on
BC0477 - new ideas. ref SDS 0 JH9V Andy Grove at Intel explains success blinds
BC0478 - people to opportunity for improving the work, "they just don't get
BC0479 - it," reviewed on 980307, ref SDS 48 GW7H, cited earlier on 970522.
BC0480 - ref SDS 43 PP6M These social dynamics slow transformation to a new
BC0481 - way of working, explained in the letter sent to Jack this morning that
BC0482 - responded to his letter yesterday, per above. ref SDS 0 0E4W As a
BC0483 - result, new capabilities take time for enabling forces to align that
BC0484 - drive explosive acceptance, explained in NWO, ref OF 17 JV6J, see
BC0485 - below on 50 years for transformation. ref SDS 0 VF4J
BC0487 - ..
BC0488 - Primary enabling forces for SDS....
BC0489 -
BC0490 - 1. Work product demonstrates capability, shown by SDS records
BC0491 - on the Internet, and 30K records over 20 years that cannot
BC0492 - be produced by other means. A unique format of chronology,
BC0493 - context, and connection was noted by Jack in a letter on
BC0494 - 001130 saying SDS has the right design for knowledge
BC0495 - management. ref SDS A2 H17O
BC0496 -
BC0497 - [On 070629 inquiry at Aeorspace company about using SDS
BC0498 - for meeting notes and creating procedures on their
BC0499 - project. ref SDS G3 0001
BC0501 - ..
BC0502 - SDS work product seems beyond reach because it is beyond
BC0503 - reach without learning to press some new buttons using SDS,
BC0504 - e.g., granular addressability, intelligence cycle, context
BC0505 - management, etc. Jack initiated discussion of SDS on
BC0506 - 000405 that lasted for one day until someone observed that
BC0507 - SDS is "sophisticated," ref SDS 81 BS4R, i.e., beyond reach
BC0508 - with conventional tools.
BC0510 - ..
BC0511 - 2. Explanation of theory and practice applying SDS to perform
BC0512 - a new way of working that brings work product for knowledge
BC0513 - management within reach. POIMS and NWO accomplish this
BC0514 - requirement.
BC0516 - ..
BC0517 - SDS integrates management science and computer science with
BC0518 - the new field of with cognitive science for improving
BC0519 - management, i.e., knowledge work, cited in POIMS,
BC0520 - ref OF 5 O87L, and in NWO, ref OF 13 PV7G, and called out
BC0521 - by Peter Drucker, reported on 991025. ref SDS 66 0785 But
BC0522 - people have a hard time grasping this new field, noted in
BC0523 - NWO. ref OF 17 42HC People say they are not into cognitive
BC0524 - science, reported on 010426. ref SDS A6 IB6N
BC0526 - ..
BC0527 - 3. People engage SDS capabilities, theory and practices
BC0528 - through a circle of advocates to discuss, write, analyze,
BC0529 - plan, and promote transformation to a culture of knowledge,
BC0530 - as set out in a letter to Pat Lincoln on 030520,
BC0531 - ref SDS D2 RJ4U, citing Don Rumsfeld's remarks at the War
BC0532 - College on 020131. ref SDS B7 KW9N
BC0534 - ..
BC0535 - Lack of progress forming a circle of advocates to accomplish the 3rd
BC0536 - enabling force slows progress that Jack asks about in his letter
BC0537 - today, per above. ref SDS 0 JH4U On 000503 Jack proposed discussing
BC0538 - SDS with the ad hoc team meeting at SRI to develop Knoweldge
BC0539 - Management, because SDS is a proof of concept, i.e., study what works.
BC0540 - ref SDS 86 6138 On 011208 he urged the developer to avoid "chest
BC0541 - thumping," i.e., let others lead discussion. ref SDS B4 QF8M Jack
BC0542 - noted, however, on 000504 that SDS was not discussed by the team.
BC0543 - ref SDS 87 XD5M This is Knowledge Management dilemma.
BC0545 - ..
BC0546 - Why?
BC0548 - ..
BC0549 - In the beginning, the only person who understands an innovation is the
BC0550 - innovator, and this tends to remain so for a long time, especially for
BC0551 - foundational tools like intelligence support, e.g., alphabet
BC0552 - technology (see POIMS, ref OF 4 ER3G), because people are afraid to
BC0553 - "go first," and prefer to wait until others have used a new method,
BC0554 - explained in NWO citing example of Tesla inventing alternating current
BC0555 - (AC), when everybody was committed to direct current utility power
BC0556 - systems. ref OF 17 GU5F Same thing happend to Atanasoff, and to
BC0557 - Mauchly on presenting a design for a digital computer, because all the
BC0558 - "experts" said that this method was "for the birds." ref OF 17 X16Q
BC0560 - ..
BC0561 - Reticence to "go first" was illustrated on 001126...
BC0562 -
BC0563 - 1. Someone suggested trying SDS to learn a new way of working
BC0564 - based on months of experience getting useful work product,
BC0565 - and a personal demonstration; but, did not volunteer to "go
BC0566 - first." ref SDS A0 0001
BC0568 - ..
BC0569 - 2. Someone else suggested that rather than anyone "go first,"
BC0570 - everyone stick with accepted tools and practices to learn a
BC0571 - new way of working. ref SDS A0 QW8I
BC0573 - ..
BC0574 - 3. Another team member noted that change to a new way of
BC0575 - working by using existing tools won't work, ref SDS A0
BC0576 - N66L, and further ventured that changing to a new way of
BC0577 - working requires changing from familiar tools and
BC0578 - practices, and so did not volunteer to "go first."
BC0579 - ref SDS A0 W18L
BC0581 - ..
BC0582 - Uncertainty about "going first" reflects lack of cultural
BC0583 - support noted by Jack on 000504, per above. ref SDS 0 HX40
BC0585 - ..
BC0586 - Clay Christensen writes in "The Innovator's Dilemma," reviewed on
BC0587 - 990527, ref SDS 59 KS4O, that lack of initiative or courage to "go
BC0588 - first" experimenting, even on a small scale, in order to discover and
BC0589 - evaluate new methods causes slow acceptance of innovations.
BC0590 - ref SDS 59 0703 At that time, powerful cultural forces of ignorance,
BC0591 - fear, and denial were cited for resisting improvement, ref SDS 59
BC0592 - 1233, including...
BC0594 - ..
BC0595 - • ignorance of natural forces, e.g., "meaning drift," explained
BC0596 - in NWO, ref OF 12 9449; "locality principle" yields the power
BC0597 - of knowledge, explained in NWO, ref OF 13 I38N; and
BC0598 - "complementarity" for effective collaboration requires timely,
BC0599 - accurate, common understandings, also in NWO, ref OF 13 JU8O
BC0600 - Entropy rises when people fail to add energy connecting the
BC0601 - order of cause and effect for predictability that controls the
BC0602 - work. ref OF 17 QO7K Failure to invest time for accurate
BC0603 - alignment makes communication in meetings, calls, and documents
BC0604 - (e.g., email) the biggest risk of failure in enterprise, and
BC0605 - thereby reduces incentive to improve under the common refrain
BC0606 - that good management looks like unnecessary overkill.
BC0607 - Educating experienced, successful, senior people is a
BC0608 - difficult, complex task noted by Grove at Intel, reviewed on
BC0609 - 980307. ref SDS 48 1657 The common rule that "ignorance is
BC0610 - bliss" sustains the willfully blind.
BC0612 - ..
BC0613 - • fear of accountability for mistakes performing and failing to
BC0614 - perform daily work prevents people from discovering benefits
BC0615 - and getting credit for reducing mistakes by capturing a greater
BC0616 - share of the record. Rather than reduce mistakes by working
BC0617 - accurately, people feel that covering up by destroying records,
BC0618 - which increases mistakes, but good communication skills enables
BC0619 - talking their way out of accountability, reviewed on 980405,
BC0620 - ref SDS 49 5065,
BC0622 - ..
BC0623 - • fear of learning a new way of working prevents people from
BC0624 - discoverying the joy of working intelligently, discussed on
BC0625 - 890809. ref SDS 4 MK3H
BC0627 - ..
BC0628 - • fear of learning and of reprisals for requesting approval to
BC0629 - invest time and expense experimenting makes good management
BC0630 - look beyond reach, sour grapes syndrome, discussed on 890809.
BC0631 - ref SDS 4 QY6L and further in the same record. ref SDS 4 C46M
BC0633 - ..
BC0634 - • knowledge is a more robust cognitive resource than information,
BC0635 - explained in POIMS, ref OF 4 0367, and so requires greater
BC0636 - effort to learn SDS, which necessarily limits the pool of first
BC0637 - adopters.
BC0639 - ..
BC0640 - • limited time for education and hubris prevent education to
BC0641 - overcome ignorance and fear, and so breeds denial, i.e., sour
BC0642 - grapes. see again Grove at Intel, on 980307. ref SDS 48 1657
BC0644 - ..
BC0645 - • denial rejects good managment as unnecessary overkill, e.g.,
BC0646 - reported on 890324, ref SDS 2 8R97; FAR regulations for
BC0647 - documentation universally ignored, case study on 020504.
BC0648 - ref SDS B8 NS6F
BC0650 - ..
BC0651 - • denial rejects "requirements" for good management as mere
BC0652 - "suggestions" in order to avoid the burden of learning a new
BC0653 - way of working, noted by Sean O'Keeffe testifying before
BC0654 - Congress on 030826. ref SDS D5 8K4G
BC0656 - ..
BC0657 - • envy, jealousy can fuel denial when people fear standing and
BC0658 - livelihood are threatened by SDS doing things faster, better,
BC0659 - cheaper, e.g., on 030808. ref SDS D4 S67H
BC0661 - ..
BC0662 - Milton Freedman cites the "tyranny of the status quo" reviewed on
BC0663 - 950911. ref SDS 27 OG8L On 011102 of Knowledge Management "experts"
BC0664 - decry "failure to experiment" delays acceptance. ref SDS B2 IT5S On
BC0665 - 000716 Professor Randell at Texas Tech advised that Communication
BC0666 - Metrics is ambitious advancing a theory of management that has escaped
BC0667 - solution since the 17th century, and therefore acceptance will be
BC0668 - slow. ref SDS 93 7838 On 011210 a benchmark of 50 years was cited for
BC0669 - advancing fundamentals in an established culture. ref SDS B5 R66K
BC0671 - ..
BC0672 - Pat Lincoln noted on 040721 that "experts" in management, technology,
BC0673 - researchers, scientists, executives, who benefit most, paradoxically
BC0674 - resist SDS fearing competition with their project. He knows SDS is a
BC0675 - new way of working that complements rather than competes with other
BC0676 - tools, but the "experts" are overwhelmed by prevailing paradigms.
BC0677 - ref SDS E6 QH5F Earlier on 030808 Pat explained a paradigm paradox
BC0678 - that prevents "experts" from conceiving the possibility of SDS support
BC0679 - for leveraging intelligence. ref SDS D4 S67H Doug Engelbart made a
BC0680 - similar point at Stanford on 060129. ref SDS F3 UN4J Earlier on
BC0681 - 001027 Doug related similar experience at McDonald Douglas in the
BC0682 - 1970s when an executive told him he had just heard in a meeting that
BC0683 - linking will never be popular in the market place, and so Doug's
BC0684 - proposal was denied. ref SDS 99 GL3W Galileo, Tesla, Mitchell,
BC0685 - Atanasoff, and Mauchly, to name a few, testify that developers should
BC0686 - focus on results of technology and not the opinions of experts who
BC0687 - feel that added value is "for the birds," noted in NWO. ref OF 17 X16Q
BC0688 -
BC0689 -
BC0690 -
BC07 -
SUBJECTS
PhD Doctorial Thesis Apple Computer Applications Tinderbox Devonthin
BL03 -
BL04 -
BL0415 - ..
BL0416 - [On 071220 Jack describes paper "Technologies of
BL0417 - Cooperation" as part of his literature review for his PhD
BL0418 - project. ref SDS H0 TX9S
BL0419 -
BL0420 -
BL0421 -
BL0422 -
BL05 -
SUBJECTS
Search Holy Grail Productivity Computer Operating System OS People O
C903 -
C90401 - ..
C90402 - Productivity Holy Grail Search Computer OS People Organizations
C90403 - Holy Grail Productivity Search Computer OS People Organizations
C90404 - Search Holy Grail Productivity Computer OS People Organizations
C90405 - Computer Operating System People Organizations Search Holy Grail
C90406 -
C90408 - ..
C90409 - Jack submitted postscript citing a website without explanation.
C90411 - ..
C90412 - Reviewing the Internet location for the link in Jack's letter
C90413 - showed...
C90414 -
C90415 - 1. Book Review - Beyond Lifestreams, the inevitable demise of the
C90416 - Desktop Metaphor; Eric Freeman 041213
C90418 - ..
C90419 - Applying search technology for command control of information
C90420 - on the computer.
C90421 -
C90422 - http://www.artima.com/weblogs/viewpost.jsp?thread=84331
C90424 - ..
C90425 - Jack submitted information on Lifestreams in a letter on 000331.
C90426 - ref SDS 80 0748 Later, on 031215 Lifestreams review shows common
C90427 - goals with POIMS. ref SDS D6 NS7G
C90429 - ..
C90430 - Lifestreams website reference continues...
C90431 -
C90432 - Musings, Media and Microcode
C90433 - Excerpt: Beyond Lifestreams, the inevitable demise of the
C90434 - Desktop Metaphor
C90435 - by Eric Freeman
C90436 - December 13, 2004
C90438 - ..
C90439 - Summary
C90441 - ..
C90442 - Search has become the holy grail of the desktop. While search
C90443 - on the desktop is nothing new - Microsoft has been pursuing
C90444 - WinFS in fits and starts over more than the last decade - this
C90445 - time something is different: everyone thinks it's important.
C90447 - ..
C90448 - Review of article continues below.......... ref SDS 0 B432
C90449 -
C90450 -
C90452 - ..
C90453 - Next Big Thing Computers Search Holy Grail Improves Productivity
C90454 -
C90455 - Search tools now seem to be applying indexing tools like Google to
C90456 - improve speed finding things on computers, per research below.
C90457 - ref SDS 0 159I
C90459 - ..
C90460 - On 960406 example of demand for search support to find information
C90461 - piling up on computers, ref SDS 35 5922; Morris reported everybody has
C90462 - problems finding information piling up on computers, because
C90463 - everything is filed miscellaneous. ref SDS 35 4249
C90465 - ..
C90466 - A month earlier on 960304, research found that in 1945 Vannevar Bush
C90467 - published an article in Atlantic Monthly explaining prospects for
C90468 - computers to use robust indexing for more effective searching to find
C90469 - information that makes electronic records management productive.
C90470 - ref SDS 32 PG5L
C90472 - ..
C90473 - On 021108 Bill Gates reported Microsoft was starting a project to make
C90474 - finding information piling up on computers fast and easy. ref SDS D1
C90475 - EF5I On 050516 Microsoft releases new search technology that applies
C90476 - Google flexible search support for a local computer. ref SDS F0 655G
C90477 -
C90478 - [On 070625 Morris indexing computer for search to increase
C90479 - speed finding things; after nearly 6 hours, indexing was
C90480 - still underway. ref SDS G2 IE8K
C90482 - ..
C90483 - [On 070729 filing everything miscellaneous growing trend to
C90484 - give up on communications and ignore context management
C90485 - that helps people work intelligently finding critical
C90486 - details to construct connections in time to make the power
C90487 - of knowledge effective for saving lives, time, and money.
C90488 - ref SDS G4 HE6N
C90490 - ..
C90491 - [On 070904 Gary Johnson commends high performance search
C90492 - engine tools; search technology is the current "holy
C90493 - graile" of desktop computing, similar to data mining, and
C90494 - business intelligence in the 90s, ref SDS G6 DU4Y, indexed
C90495 - search showing chronology of cause and effect yields the
C90496 - power of knowledge. ref SDS G6 PF4K
C90498 - ..
C90499 - [On 071220 Jack proposes using Apache Solr search engine to
C90500 - improve SDS tools that organize the record for finding
C90501 - critical details in time to be effective. ref SDS H0 WY3M
C90503 - ..
C90504 - [On 080206 Morris proposes using keyword search engine to
C90505 - streamline SDS development for Windows application; search
C90506 - engines are very popular, and there is no showing fo market
C90507 - demand for current SDS Subject Index system, which is very
C90508 - hard to develop with Java programming tools that are easy
C90509 - to use. ref SDS H3 CV9N
C90511 - ..
C90512 - [On 080318 Morris reports that people still cannot find
C90513 - information on computers for getting things done,
C90514 - ref SDS H5 GZ7J, after using search technology with
C90515 - indexing. ref SDS H5 0R6G
C90517 - ..
C90518 - Experimentation on 050516 showed general indexing on computers seems
C90519 - slow, and fails to accomplish requirements for finding things, similar
C90520 - to searching files on the Internet. ref SDS F0 BQ68
C90522 - ..
C90523 - Search, finding, and retrieving are important components of SDS
C90524 - support for productivity for saving lives, time, and money, and
C90525 - summarized by the triangulation process of chronology, context, and
C90526 - connection, explained in POIMS. ref OF 7 8555 These tools working
C90527 - together enable finding critical details, and assembling related
C90528 - history for lessons learned in case studies, because everything is in
C90529 - the right place at the right time, noted by Morris on 010425.
C90530 - ref SDS A5 EP7F
C90531 -
C90532 -
C90533 -
C906 -
SUBJECTS
Knowledge Management Case Study Giving Up 3 Goals Knowledge Reposito
CT03 -
CT0401 - ..
CT0402 - Give Up Knowledge Management 3 Goals Case Study
CT0403 - 3 Goals Knowledge Management Everybody Gives Up
CT0404 - Knowledge Management 3 Goals Failed Case Study Giving Up
CT0405 - Case Study Knowledge Management 3 Objectives All Failed Giving Up
CT0406 -
CT0407 - Follow up ref SDS E4 ZT5X, ref SDS C0 QV5G.
CT0408 -
CT0409 - "Knowledge Management" studied on 020608, ref SDS C0 QV5G, and earlier
CT0410 - on 011003, ref SDS B0 QX8Q, summarizes industry failure to achieve
CT0411 - goals for the "next big thing" using computers to improve productivity
CT0412 - of daily management, i.e., plannding, organizing, directing, leading.
CT0414 - ..
CT0415 - At the end of World II in 1945, Vannever Bush, who led the US Weapons
CT0416 - Research Department, e.g., atomic bomb, ENIAC (digital computer),
CT0417 - first proposed "paperless office" efficiencies of electronic records
CT0418 - management with robust indexing, reviewed on 960304, ref SDS 32 GX59,
CT0419 - and complemented by a web of comprehensive trails associating cause
CT0420 - and effect. ref SDS 32 HE6L Subsequently, attempts to develop
CT0421 - Knowledge Management for a paperless office has centered on
CT0422 - integrating three (3) elements...
CT0424 - ..
CT0425 - 1. Computer documents (paperless office - email).. ref SDS 0 IQ5L
CT0426 - 2. Organize find documents (metadata)............. ref SDS 0 WV5K
CT0427 - 3. Links connect document content................. ref SDS 0 YV4F
CT0429 - ..
CT0430 - These attempts are inadequate for effective Knowledge Management, AKA
CT0431 - "paperless office." Efficient usability is also essential to enable
CT0432 - the level of effort required to make Knowledge Management a routine
CT0433 - component of daily work, as explained in POIMS. ref OF 7 6M5H
CT0434 -
CT0435 - [On 080124 case study people trying other software
CT0436 - development tools and platforms to reinvent the "wheel" for
CT0437 - Knowledge Management technology experience difficulty
CT0438 - without using SDS platform based on assembly language.
CT0439 - ref SDS H2 WG5G
CT0441 - ..
CT0442 - [On 090725 2017 book "Evidence-based Practice Manual:
CT0443 - Research and Outcome Measures in Health and Human
CT0444 - Services," Oxford University Press, 2004, notes that
CT0445 - sophisticated software provides very limited support for
CT0446 - information management, which seems within reach and
CT0447 - desirable for improving health care, but has eluded
CT0448 - mainstream technology. ref SDS H8 549G
CT0450 - ..
CT0451 - People focus on email, because this technology makes delivering mail
CT0452 - fast and easy on the Internet, reported on 000503. ref SDS 86 5033 and
CT0453 - ref SDS 86 F82E, To the extent anything seems fast and easy, it
CT0454 - becomes the beginning and end of the effort.
CT0456 - ..
CT0457 - However, capturing the record goes well beyond delivering the mail.
CT0458 - Efficient editing tools are essential for constructing the record in
CT0459 - particular ways (illustrated with this record) that augment
CT0460 - intelligence by managing chronology, context, and connection, see
CT0461 - POIMS. ref OF 7 6M5H While there are a great many excellent editors,
CT0462 - without the right design they cannot support Knowledge Management (see
CT0463 - the study below). ref SDS 0 695H Stated another way, without
CT0464 - efficient editing technology that makes chronology, context, and
CT0465 - connection a lot of fun, like playing a piano, Knowledge Management is
CT0466 - a lot of hard work that nobody will do, reported by research at SRI on
CT0467 - 000307. ref SDS 76 767G
CT0469 - ..
CT0470 - "Communication" is a complementary cognitive process with many
CT0471 - interdependent elements. Everything depends on correlations to
CT0472 - everything else, summarized by the notion of chronology, context, and
CT0473 - connection. (see again POIMS, ref OF 7 8555)
CT0475 - ..
CT0476 - When email arrives or is sent, questions occur about applicable law,
CT0477 - contracts, umpteen reports, meetings, calls, analysis, and pondering
CT0478 - that comprise daily work and give meaning to email? There is no point
CT0479 - improving email, if there is no effort to capture everything else that
CT0480 - triangulates meaning for accurate understanding and timely follow up.
CT0481 - In short, a contemporaneous record of personal and organizational
CT0482 - memory with complementary indexing and connections are the minimum
CT0483 - requirement to make storing information on the computer an effective
CT0484 - paperless office for a productive practice of Knowledge Management.
CT0485 -
CT0486 - [On 071222 Morris asks for essential features of SDS.
CT0487 - ref SDS H1 3V35
CT0489 - ..
CT0490 - The second goal of adding metadata to documents has failed, because it
CT0491 - is inadequate, even if it was performed. Indexing documents per se is
CT0492 - only effective for professional writers paid for research using the
CT0493 - card catelog at the library to find and read through documents in
CT0494 - hopes of finding small bits and pieces that yield discovery, when
CT0495 - stitched (linked) together, of powerful correlations, implications,
CT0496 - and nuance. The only solution for routinely leveraging the power of
CT0497 - knowledge in everyday life is to index content inside documents at the
CT0498 - paragraph level with precision access, as called out by Bush in 1945.
CT0499 - ref SDS 32 PG5L
CT0501 - ..
CT0502 - Case study today expands work on 040621, ref SDS E4 ZS5M, showing
CT0503 - experts on Knowledge Management are giving up on all three (3) goals
CT0504 - for Knowledge Management...
CT0506 - ..
CT0507 - Accuracy Needs Documentation Records Management Find Details
CT0508 - Writing Story Daily Work Analysis Alignment Verify Accuracy
CT0509 - Case Study Records Management Documentation Contemporaneous Record
CT0510 - Knowledge Repository Contemporaneous Documentation History Records Management
CT0511 -
CT0512 -
CT0513 - 1. Knowledge repository capturing a greater share of daily working
CT0514 - information with contemporaneous records and storing documents
CT0515 - on computers yields a paperless office, virtual office, network
CT0516 - centric organization, sharing, collaboration. Computers
CT0517 - improve accuracy learning and remembering history from meetings
CT0518 - and calls with "documentation" writing the story in letters,
CT0519 - reports, books, email, plans and specifications stored in file
CT0520 - folders, desk drawers, filing cabinets, libraries, and archive
CT0521 - warehouses.
CT0523 - ..
CT0524 - 1. 3000 BC - writing and storing documents
CT0525 - dates from Sumerians keeping records
CT0526 - of accounts, see case study on
CT0527 - history of management............. 040621, ref SDS E4 ZT6G
CT0529 - ..
CT0530 - 2. 1800 BC - Hammurabi code of conduct
CT0531 - governing Babylonians in Mesopotamia
CT0532 - documentation used to improve accuracy
CT0533 - aligning conduct of daily
CT0534 - affairs........................... 040621, ref SDS E4 ZT7W
CT0536 - ..
CT0537 - 3. 400 BC - Alphabet explosive technology
CT0538 - documentation improves accuracy by
CT0539 - order of magnitude remembering what
CT0540 - people do, see, say, and
CT0541 - hear, foundation of
CT0542 - civilization...................... 991108, ref SDS 68 5628
CT0544 - ..
CT0545 - 4. 100 AD - Records management Roman
CT0546 - Empire stores documents in files,
CT0547 - cabinets, libraries that improve
CT0548 - productivity with better memory
CT0549 - by finding and retrieving
CT0550 - information when needed
CT0551 - case study........................ 060907, ref SDS F7 777F
CT0553 - ..
CT0554 - 5. 1455 - Gutenberg invents printing
CT0555 - press greatest invention of millenium
CT0556 - because increases legibility and
CT0557 - distribution of writing to make
CT0558 - reading universal skill for
CT0559 - augmenting human memory
CT0560 - and intelligence.................. 991010, ref SDS 64 2548
CT0562 - ..
CT0563 - 6. 1494 - quality control accounting
CT0564 - double entry bookkeeping invented
CT0565 - to verify accuracy................ 060907, ref SDS F7 G13F
CT0567 - ..
CT0568 - 7. 1500 - contemporaneous documentation
CT0569 - dates from Leonardo da Vinci keeping
CT0570 - detailed notebooks of daily
CT0571 - work, research, painting
CT0572 - and inventing..................... 051130, ref SDS F2 PR4F
CT0574 - ..
CT0575 - 8. 1890 - contemporaneous documentation
CT0576 - core of professional research scientific
CT0577 - method credited to Edison work
CT0578 - practices in 19th
CT0579 - century........................... 041213, ref SDS E8 DK4N
CT0581 - ..
CT0582 - 9. 1945 - Vannevar Bush managed large
CT0583 - scale R&D for US defense technologies
CT0584 - during World War II, e.g., Manhattan,
CT0585 - ENIAC... projects; after the war to
CT0586 - cope with expanding documentation Bush
CT0587 - proposed better management productivity
CT0588 - using computers for "paperless office"
CT0589 - efficiencies of electronic records
CT0590 - management with complementary indexing
CT0591 - and links associating cause and effect in
CT0592 - a personal and organizational encyclopedia
CT0593 - of knowledge for faster, accurate memory
CT0594 - finding correlations to understand
CT0595 - implications and nuance otherwise hidden
CT0596 - by complexity, and in order to improve
CT0597 - decisions, communication, collaboration
CT0598 - in daily meetings, calls, documents,
CT0599 - analysis, and dispute resolution,
CT0600 - article published by
CT0601 - Atlantic Monthly,
CT0602 - reviewed.......................... 960304, ref SDS 32 H68K
CT0604 - ..
CT0605 - 10. 1956 - cognitive science Professor
CT0606 - George Miller Princeton paper identifies
CT0607 - limitations human memory requires
CT0608 - written record to overcome
CT0609 - erroneous assumptions............. 990303, ref SDS 54 6177
CT0611 - ..
CT0612 - 11. 1962 - Doug Engelbart proposal for
CT0613 - SRI to research implementation of
CT0614 - Bush vision in 1945 for computers
CT0615 - to support "paperless office" for
CT0616 - records management that improves
CT0617 - accuracy of memory for better
CT0618 - productivity...................... 991222, ref SDS 72 XS6N
CT0620 - ..
CT0621 - 12. 1968 - Doug Engelbart makes progress
CT0622 - on 1962 proposal for computers improve
CT0623 - productivity with better documentation
CT0624 - and records management for accurate
CT0625 - memory of daily working information
CT0626 - San Francisco Brooks Hall famous
CT0627 - demonstration of Augment NLS shows
CT0628 - potential power of computer network
CT0629 - for collaboration, and graphical
CT0630 - user interface (GUI) mouse,
CT0631 - reviewed.......................... 991222, ref SDS 72 UN3J
CT0633 - ..
CT0634 - 13. 1972 - Doug Engelbart "Knowledge
CT0635 - Workshop" article described using
CT0636 - computers for records management of
CT0637 - documentation to create, store find,
CT0638 - retrieve, and distribute daily working
CT0639 - information in lists of things-to-do
CT0640 - memos, letters, designs, plans, budgets,
CT0641 - announcements, commentary, reports,
CT0642 - notes on composition, studying,
CT0643 - modifying, communicating, publishing,
CT0644 - presenting, and managing disputes,
CT0645 - options, alternatives, reasoning
CT0646 - resolution........................ 000327, ref SDS 79 3971
CT0648 - ..
CT0649 - 14. 1985 - SDS begins using computers to
CT0650 - capture contemporaneous record with
CT0651 - efficient usabillity of an editor for
CT0652 - constructing a diary integrated with
CT0653 - scheduling that emulates mental intelligence
CT0654 - cycle "plan perform report" automatically
CT0655 - connects cause and effect complemented
CT0656 - by context management granular indexing
CT0657 - subjects at low levels of organic structure
CT0658 - in microcosm of history, and enables
CT0659 - comprehensive links connecting cause
CT0660 - and effect applying granular
CT0661 - addressability for paperless
CT0662 - office efficiencies of
CT0663 - electronic records
CT0664 - management........................ 880628, ref SDS 1 BI3G
CT0665 - history of SDS development and
CT0666 - practice of Communication Metrics
CT0667 - for routine intelligence
CT0668 - support........................... 000723, ref SDS 94 0008
CT0669 - editor evolved essential for
CT0670 - Knowledge Management.............. 000723, ref SDS 94 JP4J
CT0672 - ..
CT0673 - 15. 1989 - documentation records management
CT0674 - accurate memory to save lives, time,
CT0675 - and money by avoiding mistakes seems
CT0676 - like unnecessary overkill that is
CT0677 - "gold platted" and prevents "good
CT0678 - management" that needs wriggle room
CT0679 - to avoid accountability from expediting
CT0680 - by relying on assumption with good
CT0681 - communication skills using
CT0682 - conversation to talk
CT0683 - people into saying
CT0684 - yes............................... 890324, ref SDS 2 WR9K
CT0686 - ..
CT0687 - 16. 1990 - cognitive science reveals
CT0688 - accurate memory improves productivity
CT0689 - by leveraging mental strengths to
CT0690 - overcome weaknesses of cognition using
CT0691 - paradigms that amplify fragments of
CT0692 - information remembering only the gist
CT0693 - of the story; cost of building tools,
CT0694 - learning to use them, and investing
CT0695 - time for application is paid for by
CT0696 - avoiding the price people pay for
CT0697 - continual mistakes, daily bumbling
CT0698 - relying on mind numbingly fast and
CT0699 - easy assumptions loses
CT0700 - lives, time and
CT0701 - money............................. 900303, ref SDS 6 4456
CT0703 - ..
CT0704 - 17. 1991 - feel good management executives
CT0705 - taught to use conversation for
CT0706 - expediting and avoid accountability;
CT0707 - Bush vision of accurate memory using
CT0708 - computers for records management
CT0709 - writing everything down, and adding
CT0710 - intelligence by linking things up
CT0711 - seems like duplication that is
CT0712 - unnecessary overkill.............. 911123, ref SDS 10 1331
CT0714 - ..
CT0715 - 18. 1991 - paperless office Intel sets
CT0716 - goals computers improve productivity
CT0717 - implement Vannevar Bush goals in 1945
CT0718 - to replace paper and pencil for better
CT0719 - memory create and manage daily working
CT0720 - information schedule, notes and plans
CT0721 - with paperless office efficiencies
CT0722 - of electronic records management
CT0723 - article in Byte
CT0724 - magazine.......................... 910418, ref SDS 8 2744
CT0726 - ..
CT0727 - 19. 1992 - Knowledge Repository Doug
CT0728 - Engelbart article described goals for
CT0729 - computers that augment intelligence
CT0730 - with ABC continual improvement process
CT0731 - applying Internet using email with
CT0732 - links for network collaboration
CT0733 - to increase productivity applying
CT0734 - Bush vision of paperless office
CT0735 - efficiencies applying computers
CT0736 - to improve accuracy of
CT0737 - memory............................ 991222, ref SDS 72 KI49
CT0739 - ..
CT0740 - 20. 1992 - accurate memory resisted because
CT0741 - relying on assumption fast and easy
CT0742 - accuracy takes more time to
CT0743 - check the record.................. 920128, ref SDS 11 3862
CT0745 - ..
CT0746 - 21. 1993 - Information revolution goals
CT0747 - to improve productivity using computers
CT0748 - that empower people with networks
CT0749 - for sharing information that
CT0750 - improves accuracy of
CT0751 - memory............................ 931008, ref SDS 13 2526
CT0753 - ..
CT0754 - 22. 1993 - Drucker says everybody giving
CT0755 - up on improving communication because
CT0756 - computers, telephones, email, increase
CT0757 - daily working information beyond
CT0758 - capacity of mental biology to make
CT0759 - sense of complexity essential
CT0760 - for effective
CT0761 - management........................ 931130, ref SDS 14 3851
CT0763 - ..
CT0764 - 23. 1993 - 1st Knowledge Management
CT0765 - seminar in Boston................. 011102, ref SDS B2 JX6K
CT0766 - boost sagging attendance seminars
CT0767 - on information management selling
CT0768 - computers and consultant's time
CT0769 - promoting computers for improving
CT0770 - productivity; public losing
CT0771 - faith due to poor
CT0772 - results........................... 011102, ref SDS B2 SZ7O
CT0773 - ubiquitous computing - email
CT0774 - accomplishes "paperless office" but
CT0775 - efficiencies of electronic records
CT0776 - management not being realized;
CT0777 - rather than add missing components
CT0778 - for trails of associations specified
CT0779 - by Bush in 1945, marketing changed
CT0780 - the name from "information" to
CT0781 - Knowledge Management.............. 011102, ref SDS B2 M24F
CT0783 - ..
CT0784 - 24. 1994 - documentation for accurate memory
CT0785 - to improve productivity makes people
CT0786 - mad because proactive management that
CT0787 - saves lives, time, and money preventing
CT0788 - small, inconsequential communication
CT0789 - errors from becoming major problems
CT0790 - brings visibility and accountability
CT0791 - that discourages records management
CT0792 - called out by Vannevar
CT0793 - Bush in 1945...................... 940324, ref SDS 15 J47F
CT0795 - ..
CT0796 - 25. 1994 - sharing information resisted
CT0797 - to retain competitive advantage
CT0798 - study cited in HBR
CT0799 - article........................... 940510, ref SDS 17 WH6M
CT0801 - ..
CT0802 - 26. 1994 - Information Highway IBM Pathways
CT0803 - to Growth seminar describes goals
CT0804 - for Taking the Quantum Leap using
CT0805 - the Internet makes people productive
CT0806 - with computer networks for collaboration
CT0807 - by sharing documents that improve
CT0808 - accuracy of memory for getting
CT0809 - things done correctly............. 940629, ref SDS 18 5523
CT0811 - ..
CT0812 - 27. 1995 - nitpicking past second guessing
CT0813 - people hate documentation and records
CT0814 - management to improve accuracy of
CT0815 - memory............................ 950517, ref SDS 23 8599
CT0816 - creative management makes
CT0817 - intuitive leaps beyond logic and
CT0818 - old ways to jump into the future;
CT0819 - ignores Vannevar Bush 1945 proposal
CT0820 - that getting things done correctly
CT0821 - today, and effective planning for a
CT0822 - better future requires timely,
CT0823 - accurate understanding of
CT0824 - relevant experience............... 950517, ref SDS 23 7943
CT0826 - ..
CT0827 - 28. 1995 - quality control for better
CT0828 - management industry standards require
CT0829 - records management documentation align
CT0830 - work with objectives, requirements,
CT0831 - commitments, audit trail of associations
CT0832 - traceability to original sources
CT0833 - that verify accuracy of memory
CT0834 - increases productivity by
CT0835 - reducing mistakes................. 950721, ref SDS 25 1740
CT0836 - documentation enables continual
CT0837 - improvement drawing from the record
CT0838 - case studies showing root cause
CT0839 - analysis for lessons
CT0840 - learned........................... 950721, ref SDS 25 2846
CT0842 - ..
CT0843 - 29. 1995 - email networking reengineer lean
CT0844 - enterprise hopes for better productivity
CT0845 - with paperless office model of virtual
CT0846 - corporation documentation records
CT0847 - management to improve communication
CT0848 - with accurate memory for collaborating
CT0849 - companies downsize right size cut
CT0850 - costs eliminate middle managers
CT0851 - use team leaders with email
CT0852 - to replace project
CT0853 - managers.......................... 950705, ref SDS 24 7409
CT0855 - ..
CT0856 - 30. 1995 - computer networking "paperless
CT0857 - office" with email enables reengineering
CT0858 - to downsize cuts costs; right sizing
CT0859 - for "Lean Enterprize" model provides
CT0860 - virtual corporation that improves
CT0861 - collaboration with timely, efficient
CT0862 - communication increases productivity
CT0863 - with accurate memory, reported
CT0864 - article in Wired
CT0865 - magazine.......................... 950909, ref SDS 26 2248
CT0867 - ..
CT0868 - 31. 1995 - engineers don't know how to
CT0869 - write software programs that make
CT0870 - computers useful for
CT0871 - daily management.................. 951011, ref SDS 29 1341
CT0873 - ..
CT0874 - 32. 1995 - Intel gave up trying to use
CT0875 - computers for "paperless office" to
CT0876 - improve management; returned to
CT0877 - conversation, and using pencil and
CT0878 - paper for improving memory
CT0879 - of daily working
CT0880 - information....................... 950927, ref SDS 28 7732
CT0882 - ..
CT0883 - 33. 1996 - reengineering staff for
CT0884 - accurate communication eliminated to
CT0885 - cut costs replaced by email computer
CT0886 - networking; caused information overload
CT0887 - nobody can remember anything,
CT0888 - 300 email waiting for
CT0889 - review............................ 960410, ref SDS 36 5839
CT0891 - ..
CT0892 - 34. 1996 - feedback to verify accuracy;
CT0893 - people hate investing time for proactive
CT0894 - management capturing record for knowledge
CT0895 - repository to avoid future mistakes
CT0896 - because writing up results, correlations,
CT0897 - implications, and nuance from meetings,
CT0898 - calls, and documents delays taking
CT0899 - immediate action based on false
CT0900 - first impression of
CT0901 - progress.......................... 961017, ref SDS 42 6621
CT0903 - ..
CT0904 - 35. 1997 - knowledge repository concept
CT0905 - article PM Network proposes computers
CT0906 - and Internet for Project Office
CT0907 - paperless office efficiencies of
CT0908 - electronic records management track
CT0909 - communication store experience for
CT0910 - lessons learned, implement management
CT0911 - standards for sharing information
CT0912 - to collaborate.................... 970525, ref SDS 45 4700
CT0914 - ..
CT0915 - 36. 1997 - Lifestreams electronic diary
CT0916 - and journal for common storage of
CT0917 - documents proposed by Eric Freeman
CT0918 - in PhD thesis computer science
CT0919 - under professor Gelernter at MIT
CT0920 - fits vision of Vannevar Bush in 1945
CT0921 - to increase productivity with better
CT0922 - accuracy of memory using computers
CT0923 - for paperless office efficiencies
CT0924 - of records management for
CT0925 - documents......................... 031215, ref SDS D6 NS7G
CT0927 - ..
CT0928 - 37. 1997 - Knowledge Management mere
CT0929 - substitute of terminology for failed
CT0930 - information management store documents
CT0931 - on computer paperless office efficiencies
CT0932 - of electronic records management need
CT0933 - complementary tools for chronology,
CT0934 - context, connections to advance from
CT0935 - information to Knowledge
CT0936 - Management........................ 020608, ref SDS C0 JA4L
CT0938 - ..
CT0939 - 38. 1997 - Knowledge Management oxymoron;
CT0940 - article gives up on Bush vision for
CT0941 - accurate memory; proposes conversation
CT0942 - in meetings relates personal experience
CT0943 - cannot be managed or measured; knowledge
CT0944 - grows from culture of communication and
CT0945 - collaboration that supports sharing
CT0946 - innovative work and business
CT0947 - practices......................... 020608, ref SDS C0 598F
CT0949 - ..
CT0950 - 39. 1998 - fear of accountability people
CT0951 - resist requirements for documentation
CT0952 - of daily work, including communications
CT0953 - in meetings, and calls, which
CT0954 - conflicts with management standards
CT0955 - and Bush 1945 vision calling for
CT0956 - records management to improve
CT0957 - productivity with better
CT0958 - memory............................ 980405, ref SDS 49 5065
CT0960 - ..
CT0961 - 40. 1998 - paperless office and virtual
CT0962 - office have not achieved efficiencies
CT0963 - of electronic records management because
CT0964 - information piling up on computers
CT0965 - storing documents without complimentary
CT0966 - intelligence tools to manage
CT0967 - chronology context and
CT0968 - connections....................... 980613, ref SDS 50 0526
CT0969 - productivity paralyzed by tsunami
CT0970 - of information overload that
CT0971 - overwhelms span of
CT0972 - attention......................... 980613, ref SDS 50 3499
CT0974 - ..
CT0975 - 41. 1999 - Knowledge Management seminar
CT0976 - people want new kind of technology
CT0977 - to improve information management
CT0978 - for increasing productivity
CT0979 - of daily work..................... 991217, ref SDS 71 9030
CT0981 - ..
CT0982 - 42. 1999 - Knowledge Management defined
CT0983 - as using the Internet for communication
CT0984 - and collaboration with the paperless
CT0985 - office model of computer networking
CT0986 - to share documents for improving
CT0987 - productivity...................... 991217, ref SDS 71 UH4J
CT0989 - ..
CT0990 - 43. 2000 - Doug Engelbart colloquium
CT0991 - at Stanford attracts engineers to
CT0992 - work on OHS/DKR project sponsored
CT0993 - by SRI create Knowledge Management
CT0994 - technology to implement concepts
CT0995 - in 1992 paper and ideas from
CT0996 - Augment NLS work in
CT0997 - 1960s and 70s..................... 991222, ref SDS 72 3977
CT0999 - ..
CT1000 - 44. 2000 - dynamic knowledge repository
CT1001 - (DKR) supported by open hyperdocument
CT1002 - system (OHS) technology development
CT1003 - launch plan specification by
CT1004 - Doug Engelbart for SRI
CT1005 - project........................... 001025. ref SDS 98 G3W8
CT1007 - ..
CT1008 - 45. 2000 - Knowledge Management takes a
CT1009 - lot of hard work to accomplish 1945
CT1010 - Bush vision using computer networks
CT1011 - for records management of documents
CT1012 - that improve accuracy of memory
CT1013 - for increasing
CT1014 - productivity...................... 000307, ref SDS 76 767G
CT1016 - ..
CT1017 - 46. 2000 - all Knowledge Management
CT1018 - projects have failed, reported by
CT1019 - SRI research...................... 000324, ref SDS F0 4877
CT1021 - ..
CT1022 - 47. 2000 - engineers who developed CRIT
CT1023 - Knowledge Management technology
CT1024 - using email and not CRIT for
CT1025 - daily work........................ 000420, ref SDS 83 4911
CT1027 - ..
CT1028 - 48. 2000 - Knowledge Management engineer
CT1029 - gives up because "knowledge" difficult
CT1030 - to understand; decides to work on
CT1031 - improving email................... 000503, ref SDS 86 5033
CT1033 - ..
CT1034 - 49. 2000 - Knowledge Management team
CT1035 - sponsored by SRI gives up because
CT1036 - there is not enough knowledge to
CT1037 - build technology for doing
CT1038 - Knowledge Management.............. 000615, ref SDS 90 6271
CT1040 - ..
CT1041 - 50. 2000 - IBM gives up trying to transform
CT1042 - Lotus Notes into Knowledge management;
CT1043 - engineers do not understand scope
CT1044 - and definition of what to
CT1045 - build............................. 001130, ref SDS A1 F26K
CT1047 - ..
CT1048 - 51. Records management storing information
CT1049 - for accurate retrieval improves
CT1050 - human memory by orders of
CT1051 - magnitude......................... 011219, ref SDS B6 MY4K
CT1053 - ..
CT1054 - 52. Federal Acquisition Regulations FAR
CT1055 - codifies traditional processes for
CT1056 - documentation and records management
CT1057 - to verify accuracy of daily work
CT1058 - and improve decision
CT1059 - support........................... 020504, ref SDS B8 XV7L
CT1061 - ..
CT1062 - 53. Documentation to verify accuracy
CT1063 - remembering details of daily work
CT1064 - specified by Federal Acquisition
CT1065 - Regulations FAR noted by leading
CT1066 - Aerospace company................. 060317, ref SDS F5 3K56
CT1068 - ..
CT1069 - 54. 2001 - Knowledge Management expert
CT1070 - seminar gives up on Vannevar Bush
CT1071 - vision in 1945 using computers for
CT1072 - document records management improve
CT1073 - memory enabling accurate communication
CT1074 - to perform work correctly that
CT1075 - save lives, time, and money says
CT1076 - just "talking" is doing
CT1077 - Knowledge Management.............. 010114, ref SDS A3 EK3I
CT1079 - ..
CT1080 - 55. 2001 - email hopeless quagmire
CT1081 - overwhelms span of attention paralyzes
CT1082 - productivity; 1945 goals for computer
CT1083 - networking to improve accuracy of
CT1084 - memory with document
CT1085 - records management
CT1086 - failing........................... 011003, ref SDS B0 EC5N
CT1088 - ..
CT1089 - 56. 2001 - SRI two years of research
CT1090 - failed to produce clues about
CT1091 - developing Knowledge
CT1092 - Management........................ 011003, ref SDS B0 O74L
CT1094 - ..
CT1095 - 57. 2001 - history Knowledge Management
CT1096 - began in 1993 with goals to increase
CT1097 - productivity by improving memory
CT1098 - with technology for better
CT1099 - records management of
CT1100 - documents......................... 011102, ref SDS B2 017L
CT1101 - and further....................... 011102, ref SDS B3 MU4I
CT1102 - by 2001 experts gave up and dumbed
CT1103 - down Knowledge Management to merely
CT1104 - telling stories through conversation
CT1105 - without verification from a record
CT1106 - for authentication of accuracy
CT1107 - because keeping records is no
CT1108 - longer fashionable................ 011102, ref SDS B3 L76I
CT1109 - networking changed from
CT1110 - technology increasing speed access
CT1111 - through records management, to
CT1112 - merely forming "communities of
CT1113 - practice" who talk about collaborating
CT1114 - and having authentic conversation
CT1115 - without any attempt to
CT1116 - authenticate accuracy
CT1117 - of anythging...................... 011102, ref SDS B3 026U
CT1119 - ..
CT1120 - 58. 2001 - Knowledge Management "experts"
CT1121 - have so far failed to present a working
CT1122 - definition of "knowledge" that leads
CT1123 - to a useful application of "management"
CT1124 - for command and control of daily work
CT1125 - justifying association of Knowledge
CT1126 - with Management, suggesting a cultural
CT1127 - meltdown of intellectual rigor
CT1128 - and practice...................... 011102, ref SDS B2 TT6G
CT1130 - ..
CT1131 - 59. 2001 - since all tacit/implicit knowledge
CT1132 - from experience cannot be easily rendered
CT1133 - with alphabet technology and diagrams
CT1134 - into explicit knowledge using records
CT1135 - management of documents, Knowledge
CT1136 - Management experts propose giving up
CT1137 - performing hard work of crafting and
CT1138 - evolving explicit representations
CT1139 - to refine accuracy of knowledge and
CT1140 - relying instead on conversation
CT1141 - to expedite getting things
CT1142 - done.............................. 011102, ref SDS B3 QX3J
CT1143 - because conversation seems fast
CT1144 - and easy.......................... 011102, ref SDS B3 L68K
CT1146 - ..
CT1147 - 60. 2002 - Knowledge Management focus
CT1148 - on tacit/implicit knowledge failed
CT1149 - to meet expectations for improving
CT1150 - productivity reported by
CT1151 - IBM "expert"...................... 020608, ref SDS C0 ZN6I
CT1153 - ..
CT1154 - 61. 2002 - "expert" defines Knowledge
CT1155 - management engages organizational
CT1156 - complexity using ancient collective and
CT1157 - emergent patterns of narrative, ritual,
CT1158 - negotiation of identity and truth,
CT1159 - self-representation knowledge
CT1160 - exchange.......................... 020608, ref SDS C0 3G8F
CT1162 - ..
CT1163 - 62. 2002 - "expert" clarifies Knowledge
CT1164 - management creates focused dynamic
CT1165 - interactions between traditional and
CT1166 - unexpected sources of knowledge
CT1167 - to enable the emergence of
CT1168 - new meaning and
CT1169 - insight........................... 020608, ref SDS C0 Y69G
CT1171 - ..
CT1172 - 63. 2002 - "expert" submits proven list of
CT1173 - technologies marketed to perform
CT1174 - Knowledge Management.............. 020610, ref SDS C1 DJ86
CT1176 - ..
CT1177 - 64. 2002 - Knowledge Management "experts"
CT1178 - fail to use Knowledge Management
CT1179 - for daily work.................... 020812, ref SDS C3 TV9K
CT1181 - ..
CT1182 - 65. 2002 - "expert" advises that proven
CT1183 - template for Knowledge Management
CT1184 - technologies are merely simplistic
CT1185 - information technology
CT1186 - gagets............................ 020822, ref SDS C6 JT5O
CT1188 - ..
CT1189 - 66. 2002 - SDS tools and practices support
CT1190 - Bush vision for technology to improve
CT1191 - productivity with accurate memory,
CT1192 - does not fit descriptions of proven
CT1193 - template for Knowledge Management
CT1194 - technologies...................... 020610, ref SDS C1 HA4H
CT1196 - ..
CT1197 - 67. 2002 - SDS support for common tasks
CT1198 - envisioned in the Bush article
CT1199 - published during 1945............. 020708, ref SDS C2 MZ6O
CT1201 - ..
CT1202 - 68. 2004 - dumbing down Knowledge management
CT1203 - diming the lights to obscure the
CT1204 - path of progress by proposing
CT1205 - sole reliance on
CT1206 - conversation...................... 040620, ref SDS E3 6Q9R
CT1208 - ..
CT1209 - 69. 2004 - Knowledge Management "expert"
CT1210 - proposes learning from
CT1211 - "the future"...................... 040621, ref SDS E4 2V5X
CT1212 - and abandoning Newtonian
CT1213 - mechanistic, analytic, linear logic
CT1214 - and reductionist thinking based on
CT1215 - the locality principle that grounds
CT1216 - connectionist theory from experience
CT1217 - and wisdom of the paradigm "past is
CT1218 - prologue," because today people
CT1219 - feel solutions have little/nothing
CT1220 - to do with adding intelligence to
CT1221 - information that grows
CT1222 - knowledge......................... 040621, ref SDS E4 2V6U
CT1224 - ..
CT1225 - 70. 2004 - conversation to collaborate
CT1226 - only practice of Knowledge
CT1227 - Management proposed by
CT1228 - "experts"......................... 040621, ref SDS E4 3X4F
CT1229 - case study demonstrates mainstream
CT1230 - locked into linear solution
CT1231 - of conversation................... 040621, ref SDS E4 ZS5M
CT1233 - ..
CT1234 - 71. 2004 - authentic conversation social
CT1235 - collaboration become "center" of
CT1236 - Knowledge Management; technology
CT1237 - may have a bit part in the
CT1238 - future"........................... 040622, ref SDS E5 F73U
CT1239 - social reorientation and social
CT1240 - computing on the rise because talking
CT1241 - and hearing relying on momentary
CT1242 - memory is faster and easier than
CT1243 - writing things down, organizing
CT1244 - the work, and checking the
CT1245 - record to verify accuracy
CT1246 - that avoids errors and
CT1247 - omissions......................... 040622, ref SDS E5 F74W
CT1249 - ..
CT1250 - 2004 - Knowledge Management "expert"
CT1251 - cites best practices presented
CT1252 - in Otto Scharmer's
CT1253 - paper............................. 040622, ref SDS E5 F75Y
CT1255 - ..
CT1256 - Learning with Conversation Knowledge Management
CT1257 -
CT1258 - "Presencing: Learning From the
CT1259 - Future As It Emerges" delivered
CT1260 - 001020 at MIT Sloan School of
CT1261 - Management........................ 040622, ref SDS E5 ND3H
CT1263 - ..
CT1264 - 72. 2004 - Presencing proposes
CT1265 - conversation to learn from future
CT1266 - possibilities becomes standard
CT1267 - bearer for Knowledge
CT1268 - Mangement......................... 040622, ref SDS E5 ND3H
CT1270 - ..
CT1271 - 2004 - Presencing means using your
CT1272 - highest self to sense, enact,
CT1273 - and emobody emerging
CT1274 - futures........................... 040622, ref SDS E5 U17M
CT1276 - ..
CT1277 - 73. 2004 - Scharmer proposes listening
CT1278 - moves to the ultimate source through
CT1279 - which the Self and you (thou) come
CT1280 - into being (I-in-now). Separation
CT1281 - between I and you fully collapses into
CT1282 - the self-transcending experience of flow
CT1283 - and spherical expansion. In terms of
CT1284 - cognition the switch is from sensing to
CT1285 - presencing. Sensing taps into emerging
CT1286 - futures in one's environment while
CT1287 - presencing uses one's highest self to
CT1288 - sense and embody what is about to
CT1289 - emerge. I know that I am using my
CT1290 - listening skills when after the
CT1291 - conversation I have become a different
CT1292 - person (being more who I
CT1293 - truly am)......................... 040622, ref SDS E5 V54I
CT1295 - ..
CT1296 - 2004 - authentic conversation explained
CT1297 - as talking tough, addressing real
CT1298 - issues, being frank and
CT1299 - confrontational................... 040622, ref SDS E5 V67O
CT1301 - ..
CT1302 - 74. 2005 - Kaiser example medical practice
CT1303 - using computer network central storage,
CT1304 - communicate, and retrieve medical
CT1305 - chart on patient history records
CT1306 - management to improve
CT1307 - health care....................... 050520, ref SDS F1 HX6J
CT1309 - ..
CT1310 - 75. 2006 - collaboration software integrates
CT1311 - common tool systems for information
CT1312 - management; no evident work
CT1313 - product........................... 060211, ref SDS F4 4P7L
CT1315 - ..
CT1316 - 76. 2006 - network centric organization
CT1317 - aims to implement Bush vision use
CT1318 - computers improve records management
CT1319 - documentation that increases accuracy,
CT1320 - but nobody is actually performing
CT1321 - requirements for NCO that follow
CT1322 - in the wake of failed efforts
CT1323 - to develop Knowledge
CT1324 - Management........................ 060317, ref SDS F5 KR5G
CT1326 - ..
CT1327 - 77. 2006 - mentoring dumbs down Knowledge
CT1328 - Management from investing time to
CT1329 - make sense of complexity by writing
CT1330 - things down and linking up a greater
CT1331 - share daily work in meetings, calls,
CT1332 - and documents; instead "experts"
CT1333 - propose mere seeing, talking, and
CT1334 - hearing in ordinary conversation
CT1335 - comprise the whole of Knowledge
CT1336 - Management........................ 060317, ref SDS F5 4V3F
CT1338 - ..
CT1339 - 78. Case study Knowledge Management medical
CT1340 - practice records management patient
CT1341 - history access limited; even with
CT1342 - everything on computer network people
CT1343 - can't find details stored in parts
CT1344 - of computer (software modules)
CT1345 - that are not used
CT1346 - frequently........................ 061024, ref SDS F8 JD9L
CT1348 - ..
CT1349 - 79. 2006 - Kaiser version control lock
CT1350 - down medical chart for integrity
CT1351 - quality control records management
CT1352 - compounds errors under Aristotle's
CT1353 - rule by preventing doctors
CT1354 - from correcting
CT1355 - mistakes.......................... 061208, ref SDS F9 N54K
CT1357 - ..
CT1358 - 80. 2007 - conversation alone not
CT1359 - effective for Knowlede Management
CT1360 - case study........................ 070126, ref SDS 0 Y28J
CT1362 - ..
CT1363 - 81. 2007 - collaboration network centric
CT1364 - support on Internet Blue Oxen activity
CT1365 - seems to have ended without anyone
CT1366 - using explicit links called
CT1367 - purple numbers.................... 070831, ref SDS G6 DV5R
CT1369 - ..
CT1370 - 82. 2009 - CALO and IRIS projects at SRI
CT1371 - to develop Knowledge Management with
CT1372 - government grant funding, and staffed
CT1373 - by Jack Park and Adam Cheyer who are
CT1374 - strong advocates of Doug Engelbart's
CT1375 - ideas and methods, was ended without
CT1376 - evident continuity of tools
CT1377 - to create daily work
CT1378 - product............................ 090313 2028, ref SDS H6 X53K
CT1380 - ..
CT1381 - 83. 2009 - Gary reports current efforts in
CT1382 - Knowledge Management eschew "managing" to
CT1383 - transform implicit knowledge into explicit
CT1384 - knowledge, and rely on "emergent" process
CT1385 - from people attending meetings with a
CT1386 - supportive environment, rather
CT1387 - write a diary and organize a
CT1388 - well ordered record to
CT1389 - rely on evidence.................. 090623, ref SDS H7 UH8P
CT1390 -
CT1391 -
CT1392 -
CT14 -
SUBJECTS
Knowledge Management Case Study Giving Up 3 Goals Complexity Organic
CV03 -
CV0401 - ..
CV0402 - Case Study Subject Indexing Context Management People Give Up
CV0403 - Context Management Order Organize Documentation Everybody Gives Up
CV0404 -
CV0405 -
CV0406 - 2. Organize documents - management science, libraries, government,
CV0407 - military, and business have long recognized that understanding
CV0408 - meaning requires organizing organic contextual structure into
CV0409 - patterns using subjects, categories, ontology, and metadata
CV0410 - that classify content, and yield the power of knowledge to
CV0411 - predict future consequences. Predictability justifies
CV0412 - expending effort to discover order in mounting complexity, and
CV0413 - forms the "management" component of "records management."
CV0414 - ref SDS 0 IQ5L
CV0416 - ..
CV0417 - 1. 400 BC - Alphabet explosive technology
CV0418 - generates documentation improves memory
CV0419 - by order of magnitude remembering
CV0420 - what people do, see, say,
CV0421 - and hear, foundation
CV0422 - civilization...................... 991108, ref SDS 68 5628
CV0424 - ..
CV0425 - 2. 100 AD - records management Roman Empire
CV0426 - discovered documents accumulate into
CV0427 - piles of clutter and confusion that
CV0428 - devolve into chaos, conflict, and
CV0429 - calamity unless order is maintained
CV0430 - by organizing documents into files,
CV0431 - cabinets, and libraries to enable the
CV0432 - "management" component of "records
CV0433 - management" for finding, retrieving,
CV0434 - and assembling information based on
CV0435 - subject, topic, category, and
CV0436 - classification to quickly discover
CV0437 - correlations, implications and nuance
CV0438 - in time to be effective saving lives
CV0439 - time and money, and which yield
CV0440 - chronologies of case study for trend
CV0441 - analysis of cause and effect conveyed
CV0442 - through formal education and acquired
CV0443 - with continual learning, and which
CV0444 - further resolves disputes fairly
CV0445 - and equitably..................... 060907, ref SDS F7 777F
CV0447 - ..
CV0448 - 3. 1764 - encyclopedia developed by Voltaire
CV0449 - and Diderot comprehensively organizes
CV0450 - a summary of the world's knowledge thus
CV0451 - comprising a "knowledge repository"
CV0452 - without building an actual
CV0453 - library........................... 940510, ref SDS 16 6629
CV0455 - ..
CV0456 - 4. Subject indexing very hard work for
CV0457 - documents; much more challenging
CV0458 - and beneficial for document
CV0459 - content........................... 910418, ref SDS 8 5584
CV0461 - ..
CV0462 - 5. Encyclopedia organizes knowledge
CV0463 - into classifications and cross-
CV0464 - references for eash in finding
CV0465 - summary explanations of
CV0466 - established understandings
CV0467 - on cause and effect............... 000311, ref SDS 77 7M41
CV0469 - ..
CV0470 - 6. IBIS organizing method.
CV0472 - ..
CV0473 - 7. Taxonomy example of keywords for
CV0474 - educational curriculum from centuries
CV0475 - of trial and error yielding work breakdown
CV0476 - structure (WBS) for teaching and learning
CV0477 - based on organization of knowledge
CV0478 - into hierarchial classifications
CV0479 - of subjects for the study
CV0480 - of knowledge, called
CV0481 - epistomology...................... 000311, ref SDS 77 7315
CV0483 - ..
CV0484 - 8. Keyword indexing proposed by Netscape
CV0485 - using the Internet and intranet
CV0486 - networks.......................... 960626. ref SDS 39 G46H
CV0488 - ..
CV0489 - 9. Pandora's Box complexity beyond
CV0490 - reach of technology performing
CV0491 - context management, also,
CV0492 - called ontology................... 000221, ref SDS 75 L58O
CV0494 - ..
CV0495 - 10. CRIT technology development team
CV0496 - failed to use CRIT program for adding
CV0497 - metadata keywords that organizes
CV0498 - communications, because using
CV0499 - email was fast and
CV0500 - easy.............................. 000420, ref SDS 83 4911
CV0502 - ..
CV0503 - 11. DOD requires records management
CV0504 - to organize documentation
CV0505 - that nobody can
CV0506 - implement......................... 020504, ref SDS B8 NS6F
CV0508 - ..
CV0509 - 12. Metadata added to Internet web pages
CV0510 - Sergey Brin at Google reports fails
CV0511 - to improve productivity because
CV0512 - people using email just
CV0513 - give up........................... 021031, ref SDS D0 WH3M
CV0515 - ..
CV0516 - 13. Woody Pidcock at Boeing and others
CV0517 - made extensive efforts to develop
CV0518 - metadata systems without evident
CV0519 - application to actual daily
CV0520 - work on the
CV0521 - job................................ 040924. ref SDS E7 L461
CV0523 - ..
CV0524 - 14. Knowledge Management experts
CV0525 - giving up on "metadata" with one
CV0526 - mention in Tools of Cooperation
CV0527 - paper............................. 071113, ref SDS G8 NQ8J
CV0529 - ..
CV0530 - 15. Software engineer, seasoned executive
CV0531 - examines SDS subject index shocked,
CV0532 - overwhelmed by level of detail
CV0533 - required to manage organic
CV0534 - structure of
CV0535 - context............................071212, ref SDS G9 ZJ3H
CV0537 - ..
CV0538 - 16. Ontology defined as taxonomy schema
CV0539 - with inference rules which computers
CV0540 - process into hierarchial relationships
CV0541 - using metadata to file information
CV0542 - on the Internet that creates
CV0543 - the semantic web.................. 080315, ref SDS H4 SU3H
CV0545 - ..
CV0546 - 17. Metadata assigns keywords to organize
CV0547 - filing documents on computers that
CV0548 - form a semantic web with ontology
CV0549 - inference rules applying taxonomy
CV0550 - schemas with process hierarchial
CV0551 - relationships which enable people to
CV0552 - find and assemble information quickly
CV0553 - in useful ways that accelerate
CV0554 - innovation, and in time to be
CV0555 - effective saving lives, time,
CV0556 - and money......................... 080315, ref SDS H4 O596
CV0558 - ..
CV0559 - 18. Semantic web is a computer network,
CV0560 - like the Internet, for records management,
CV0561 - per above, ref SDS 0 QXVR, by filing
CV0562 - documents with keyword metatdata added
CV0563 - to organize information according to
CV0564 - taxonomy classification schemas that
CV0565 - define hierarchial relationships which
CV0566 - computers can process using ontology
CV0567 - inference rules to find and assemble
CV0568 - information quickly that accelerates
CV0569 - innovation, and in time to be
CV0570 - effective saving lives, time,
CV0571 - and money......................... 080315, ref SDS H4 O596
CV0572 -
CV0573 -
CV0574 -
CV0575 -
CV0576 -
CV06 -
SUBJECTS
Knowledge Management Case Study Giving Up 3 Goals Granular Addressab
CX03 -
CX0401 - ..
CX0402 - Case Study Links Connect the Dots Power of Knowledge People Give Up
CX0403 - Connections Links Precision Access Give Up Knowledge Management
CX0404 - Links Case Study Everybody Gives Up Precision Access Cause Effect
CX0405 -
CX0406 -
CX0407 - 3. Connecting the record with links that construct a web of trails
CX0408 - associating cause and effect called out by Vannevar Bush in his
CX0409 - famous 1945 article "As we may think," reviewed on 960304.
CX0410 - ref SDS 32 HE6L
CX0412 - ..
CX0413 - 1. 400 BC - alphabet technology links
CX0414 - symbols into words that form
CX0415 - sentences linked into paragraphs
CX0416 - representing units of information
CX0417 - that improve accuracy by orders of
CX0418 - magnitude remembering the story
CX0419 - of human thoughts across time
CX0420 - Plato.............................. 991209, ref SDS 69 3416
CX0422 - ..
CX0423 - 2. 400 BC - people strongly resist
CX0424 - improvement linking pictures, called
CX0425 - the alphabet to create accurate
CX0426 - information
CX0427 - Legend of Prometheus............... 991108, ref SDS 68 5368
CX0429 - ..
CX0430 - 3. 1945 - Trails of associations Atlantic
CX0431 - Monthly article proposed computers
CX0432 - increase speed and accuracy of human
CX0433 - thought by orders of magnitude to
CX0434 - improve memory connecting cause and
CX0435 - effect among complex stories with links
CX0436 - that access accurate history across
CX0437 - time and distance rather than rely on
CX0438 - assumption remembering only the
CX0439 - gist of the story
CX0440 - Vannevar Bush...................... 960304, ref SDS 32 HE6L
CX0442 - ..
CX0443 - 4. 1962 - Doug Engelbart proposed applying
CX0444 - the Bush idea for trails of associations
CX0445 - to construct links that connect cause
CX0446 - effect with traceability to
CX0447 - original sources................... 991222, ref SDS 72 I64L
CX0449 - ..
CX0450 - 5. 1985 - SDS integrates comprehensive
CX0451 - links connecting cause and effect using
CX0452 - granular addressability complementing
CX0453 - robust granular subject indexing
CX0454 - for precision access based on
CX0455 - situational awareness.............. 890523, ref SDS 3 T14T
CX0457 - ..
CX0458 - 6. 1992 - granular indexing complements
CX0459 - granular addressability for efficient
CX0460 - navigation of correspondence with links
CX0461 - in email proposed in article by
CX0462 - Doug Engelbart..................... 991222, ref SDS 72 LS8K
CX0464 - ..
CX0465 - 7. Research cognitive science shows people
CX0466 - automatically connect one memories to
CX0467 - understand cause and effect for "Baker
CX0468 - Street" reasoning relying on experience
CX0469 - of the past to predict the
CX0470 - future............................. 900303, ref SDS 6 6831
CX0472 - ..
CX0473 - 8. Research reports human memory
CX0474 - primary source of reasoning
CX0475 - connecting understanding
CX0476 - cause and effect................... 900319, ref SDS 7 1323
CX0478 - ..
CX0479 - 9. Self-evident benefits SDS links
CX0480 - improve human memory
CX0481 - Morris Jones....................... 940327, ref SDS 15 J496
CX0483 - ..
CX0484 - 10. Mental metrics continually link new
CX0485 - information to experience and human
CX0486 - needs; SDS spreadsheet for knowledge
CX0487 - emulates mental links to verify
CX0488 - accuracy and expand span of
CX0489 - attention to understand
CX0490 - context............................ 950204, ref SDS 19 AK5L
CX0492 - ..
CX0493 - 11. Traceability to original sources PMBOK
CX0494 - and ISO management standards "audit
CX0495 - trail" authenticate communication
CX0496 - links cause and effect
CX0497 - commonly called
CX0498 - documentation...................... 950721, ref SDS 25 1740
CX0500 - ..
CX0501 - 12. New technologies require time for people
CX0502 - to adjust; initially resist new scale
CX0503 - of productivity Johanna Neuman's
CX0504 - book "Lights, Camera,
CX0505 - War"............................... 960311, ref SDS 33 9405
CX0507 - ..
CX0508 - 13. SDS record ports trails of associations
CX0509 - to the Internet that link cause and
CX0510 - effect empowering everybody to
CX0511 - work intelligently................. 971021, ref SDS 47 JN6J
CX0513 - ..
CX0514 - 14. Links constructed by case study add
CX0515 - value to communication with connections
CX0516 - of cause and effect from history of
CX0517 - meetings calls, and documents for
CX0518 - root cause analysis to discover why
CX0519 - Columbia Space Shuttle suffered
CX0520 - total loss in 1986 so the people
CX0521 - can improve faulty technology
CX0522 - and management practices
CX0523 - Morris Jones....................... 970524, ref SDS 44 7298
CX0525 - ..
CX0526 - 15. Links in email boggle the mind when
CX0527 - people turn a powerful new resource for
CX0528 - checking the record when needed to
CX0529 - verify accuracy and expand span of
CX0530 - attention into an exercise opening
CX0531 - every link without exercising
CX0532 - judgement.......................... 980712, ref SDS 51 6804
CX0534 - ..
CX0535 - 16. Links "pretty neat" instant precision
CX0536 - access on Internet improves productivity
CX0537 - checking the record for accuracy
CX0538 - from experience using SDS for
CX0539 - getting things done................ 981104, ref SDS 52 4320
CX0541 - ..
CX0542 - 17. Links in SDS records on Intenet make
CX0543 - people feel overwhelmed traveling
CX0544 - twice around the world, similar to
CX0545 - the first time people rode a train,
CX0546 - automobile, airplane, or saw an
CX0547 - electric light that increased
CX0548 - productivity by orders
CX0549 - of magnitude....................... 990211, ref SDS 53 3780
CX0551 - ..
CX0552 - 18. Links save time finding research on
CX0553 - project in Turkey that increases
CX0554 - earnings
CX0555 - Jeff Ghilardi, Enron............... 990409, ref SDS 55 HO9M
CX0557 - ..
CX0558 - 19. Judicious Review guidelines help
CX0559 - people transition to increased power
CX0560 - of knowledge using links in SDS
CX0561 - records............................ 990419, ref SDS 56 2601
CX0563 - ..
CX0564 - 20. Complaint links cannot correlate
CX0565 - context to decide which link
CX0566 - to open; people reluctant to
CX0567 - call and ask
CX0568 - for help
CX0569 - Morris Jones, Intel................ 990426, ref SDS F9 HY3L
CX0571 - ..
CX0572 - 21. SDS links helpful, admired advanced
CX0573 - technology improves
CX0574 - productivity
CX0575 - Telecom Manager, JPS............... 990426, ref SDS 57 9400
CX0577 - ..
CX0578 - 22. SDS links helpful, easy to follow
CX0579 - project manager US Navy
CX0580 - Bill Benkavitch.................... 990602, ref SDS 60 5041
CX0582 - ..
CX0583 - 23. Objection to links on objectives to
CX0584 - develop Knowledge Management
CX0585 - technology
CX0586 - Sally Nerlove, NSF................. 990715, ref SDS 61 0001
CX0588 - ..
CX0589 - 24. SDS links on Internet demonstrate
CX0590 - self-evident benefits of timely access
CX0591 - to verify accuracy and expand span of
CX0592 - attention to understand context,
CX0593 - rather than rely on
CX0594 - assumption
CX0595 - Dave Vannier, Intel................ 990907, ref SDS 62 0149
CX0597 - ..
CX0598 - 25. PG&E reports SDS links make email
CX0599 - productive
CX0600 - Bill DeHart........................ 990909, ref SDS 63 0001
CX0602 - ..
CX0603 - 26. Links in email correspondence make
CX0604 - people mad because knowledge brings
CX0605 - responsibility for understanding
CX0606 - consequences of action, and this
CX0607 - makes avoiding accountability
CX0608 - harder............................. 991014, ref SDS 65 3066
CX0610 - ..
CX0611 - 27. Links seem like "800 # gorilla" of
CX0612 - accountability and so people fear
CX0613 - clicking connections in email
CX0614 - to understand context.............. 991103, ref SDS 67 7308
CX0616 - ..
CX0617 - 28. SDS links connecting records on Internet
CX0618 - improve productivity "very cool"
CX0619 - Knowledge Management professional
CX0620 - John Maloney....................... 991216, ref SDS 70 6720
CX0622 - ..
CX0623 - 29. Connected record at first seems
CX0624 - overwhelming and boggles the mind
CX0625 - exposing secrets of cognition hidden
CX0626 - from the conscious mind that manages
CX0627 - subconscously and automatically in the
CX0628 - mind a vast array of complex links
CX0629 - that people need to make sense of
CX0630 - a complex world.................... 000125, ref SDS 73 GE65
CX0632 - ..
CX0633 - 30. Links frustrating by exposing latent
CX0634 - mistakes hidden by subconscious
CX0635 - processing; people get mad because
CX0636 - links to check the record disrupt
CX0637 - fast and easy reliance on
CX0638 - assumption ........................ 000208, ref SDS 74 HW4H
CX0640 - ..
CX0641 - 31. Resisting links that improve accuracy
CX0642 - and comprehension of communication by
CX0643 - expanding span of attention occurred
CX0644 - with introduction of literacy in
CX0645 - 400 BC; people eventually get
CX0646 - used to working quickly and
CX0647 - accurately to save lives,
CX0648 - time, and money.................... 000208, ref SDS 74 UP4K
CX0650 - ..
CX0651 - 32. Links and addressability proposed
CX0652 - for email to make communications
CX0653 - effective on OHS/DKR project
CX0654 - Doug Engelbart..................... 000405, ref SDS 82 2484
CX0656 - ..
CX0657 - 33. Wishes for ability to link the record,
CX0658 - like SDS records on Internet; but creates
CX0659 - no citations when addressability is
CX0660 - provided free of charge and requires
CX0661 - only seconds to create links
CX0662 - Cliff Joslyn, LANL................. 000425, ref SDS 84 0001
CX0664 - ..
CX0665 - 34. Recommdnd everyone study what works
CX0666 - pondering POIMS to understand SDS,
CX0667 - but provides no links demonstrating
CX0668 - benefits of studying SDS on
CX0669 - Internet
CX0670 - Jack Park.......................... 000504, ref SDS 87 6082
CX0672 - ..
CX0673 - 35. Linking planned for OHS/DKR project
CX0674 - to implment Doug Engelbart's goals
CX0675 - to improve productivity
CX0676 - Eugene Kim......................... 000516, ref SDS 88 WR4X
CX0678 - ..
CX0679 - 36. Object to links in email; indicates
CX0680 - need for judicious review practices,
CX0681 - and greater efforts applying links
CX0682 - in email with explanation of
CX0683 - context
CX0684 - Eric Armstrong..................... 000811, ref SDS 95 OS6F
CX0686 - ..
CX0687 - 37. Objection OHS/DKR applies SDS design
CX0688 - of links in email to original
CX0689 - sources in archive
CX0690 - Eric Armstrong..................... 000824, ref SDS 96 FJ5H
CX0692 - ..
CX0693 - 38. People hate looking for sources in
CX0694 - archive because tools they like do
CX0695 - not provide command and control
CX0696 - of the record fast and easy
CX0697 - with links......................... 000824, ref SDS 96 7O9I
CX0699 - ..
CX0700 - 39. OHS/DKR Launch Plan demonstrates explicit
CX0701 - links with "purple numbers" and calls for
CX0702 - linking email, but provides no links
CX0703 - to illustrate new way of
CX0704 - working
CX0705 - Doug Enbelbart..................... 001025, ref SDS 98 00VU
CX0707 - ..
CX0708 - 40. OHS/DKR leadership calls for using
CX0709 - skills everybody has for information
CX0710 - technology with greater diligence
CX0711 - for providing addressability in
CX0712 - email and citing original sources
CX0713 - like Doug's OHS Launch Plan using
CX0714 - Purple Numbers, but provides no
CX0715 - links to illustrate viability
CX0716 - of new way of working
CX0717 - Eugene Kim......................... 001126, ref SDS A0 XV8L
CX0719 - ..
CX0720 - 41. Organizational memory explained
CX0721 - by Jeff Conklin.................... 010420, ref SDS A4 MU7O
CX0722 - cognitive overhead reflects problem
CX0723 - of time required to create links
CX0724 - and decide when to open links,
CX0725 - similar to challenge using
CX0726 - judicial review practices for
CX0727 - clear, concise, complete
CX0728 - communication...................... 010420, ref SDS A4 SU6K
CX0730 - ..
CX0731 - 42. SDS links in email commended for
CX0732 - accurate understanding of history
CX0733 - that improves productivity
CX0734 - Eric Armstrong..................... 010913, ref SDS A7 1U3O
CX0736 - ..
CX0737 - 43. SDS links demonstrate amazing memory using
CX0738 - mechanisms that obviously work to find
CX0739 - critical details in time to
CX0740 - be effective
CX0741 - Eric Armstrong..................... 010916, ref SDS A8 0001
CX0743 - ..
CX0744 - 44. Email information overload overwhelms
CX0745 - people paralyzing productivity nobody
CX0746 - can find anything without complementary
CX0747 - tools of robust indexing and
CX0748 - comprehensive links
CX0749 - Eric Armstrong..................... 011003, ref SDS B0 EC5N
CX0751 - ..
CX0752 - 45. New way working initially resisted,
CX0753 - but people get used to handling
CX0754 - increased power of
CX0755 - knowledge.......................... 011029 ref SDS B1 5E5M
CX0757 - ..
CX0758 - 46. SDS amazing makes linking fast and
CX0759 - easy adds value to email verifying
CX0760 - accuracy and precison access to
CX0761 - context reverses prior
CX0762 - strong objections
CX0763 - Eric Armstrong..................... 020530, ref SDS B9 Y89F
CX0765 - ..
CX0766 - 47. Knowledge Management expert and educator
CX0767 - who markets tools and internet services
CX0768 - for Knowledge Management to improve
CX0769 - productivity strongly objects to links
CX0770 - providing trails of association that make
CX0771 - precision access fast
CX0772 - and easy
CX0773 - Ed Swanstrom....................... 020812, ref SDS C3 TV9K
CX0775 - ..
CX0776 - 48. Knowledge Management expert and educator
CX0777 - fails to provides links for alignment
CX0778 - and context that verfies accuracy
CX0779 - Ed Swanstrom....................... 020812, ref SDS C3 WI7H
CX0781 - ..
CX0782 - 49. Knowledge Mangement experts case study -
CX0783 - professionals who teach, train and
CX0784 - advocate linking to increase accuracy
CX0785 - and expand span of attention, cannot
CX0786 - use links in daily work because tools
CX0787 - they like and use make linking a
CX0788 - lot of hard work................... 020812, ref SDS C3 SF4L
CX0790 - ..
CX0791 - 50. Knowledge Management expert who developed
CX0792 - technology for linking gives up using the
CX0793 - tools because tools lack efficient
CX0794 - usability, i.e., creating links with
CX0795 - is not fast and easy, rather than
CX0796 - improve the tools or get better tools,
CX0797 - experts says instead that links are
CX0798 - not required for Knowledge
CX0799 - Management
CX0800 - Murray Altheim..................... 020820, ref SDS C4 UV6G
CX0801 - because only SDS technology makes
CX0802 - creating links fast and easy
CX0803 - in 10 seconds...................... 020820, ref SDS C4 6P8K
CX0804 - since links are required to verify
CX0805 - accuracy and since creating links
CX0806 - requires learning to use new tools,
CX0807 - Knowledge Management experts have given
CX0808 - up now saying accuracy not important
CX0809 - enough to spend a few minutes
CX0810 - learning to use productive
CX0811 - tools.............................. 020820, ref SDS C4 0K64
CX0812 - difficulty using popular tools for
CX0813 - linking drives professionals toward
CX0814 - giving up linking, rather than giving
CX0815 - up ineffective tools and adopting
CX0816 - SDS that makes linking fast
CX0817 - and easy........................... 020820, ref SDS C4 KY4I
CX0819 - ..
CX0820 - 51. Knowledge Management expert and educator
CX0821 - sponsoring world-wide seminars to teach
CX0822 - people productivity of Knowledge Management
CX0823 - strongly objects to links in email that
CX0824 - provide precision access reducing
CX0825 - time for verification and expanding
CX0826 - understanding of context by
CX0827 - orders of magnitude
CX0828 - John Maloney....................... 020823, ref SDS C7 H28F
CX0830 - ..
CX0831 - 52. Links tak 2 minutes to learn capture
CX0832 - from SDS record and enter into email
CX0833 - for connected record navigating in
CX0834 - Knowledge Space, DCMA
CX0835 - Stuar Harrow....................... 020905, ref SDS C8 DAPW
CX0837 - ..
CX0838 - 53. Knowledge Management expert leading
CX0839 - work at IBM objects to links providing
CX0840 - web of associations connecting cause
CX0841 - and effect for precision access to
CX0842 - save time and money working
CX0843 - intelligently
CX0844 - Dave Snowden....................... 020920, ref SDS C9 5Y8I
CX0846 - ..
CX0847 - 54. "Pod" problem - people who ardently
CX0848 - advocate everyone adopt Knowledge
CX0849 - Management go to sleep and wake up
CX0850 - resisting good management using links
CX0851 - to verify accuracy and expand span
CX0852 - of attention understanding context
CX0853 - turn people into "pods" who don't
CX0854 - click links that turn
CX0855 - information into
CX0856 - knowledge.......................... 030609, ref SDS D3 8C3P
CX0858 - ..
CX0859 - 55. Explicit links for granular addressability
CX0860 - to work intelligently connecting the dots
CX0861 - of cause and effect and verifying
CX0862 - accuracy people give up using purple
CX0863 - numbers, reported by
CX0864 - Gary Johnson....................... 070831, ref SDS G5 1J8H
CX0866 - ..
CX0867 - 56. Knowledge Management expert concurs
CX0868 - links called out by Vannevar Bush
CX0869 - in 1945 to make paperless office
CX0870 - efficiencies of electronic records
CX0871 - management productive are not being
CX0872 - used shown by this case study
CX0873 - Jack Park.......................... 070831, ref SDS G5 OV3G
CX0875 - ..
CX0876 - 57. Links email avoided for efficiencies
CX0877 - paperless office Knowledge Management
CX0878 - expert cannot invest 10 seconds to
CX0879 - provide precision access for
CX0880 - context
CX0881 - Jack Park.......................... 071220, ref SDS H0 RH6L
CX0883 - ..
CX0884 - 58. Software engineer working on Knowledge
CX0885 - Management tools upgrading SDS to
CX0886 - the 21st century Windows
CX0887 - application........................ 080206, ref SDS H3 HE6N
CX0888 - notes technology to make linking
CX0889 - fast and easy is a lot of hard work;
CX0890 - since nobody can create links with
CX0891 - popular tools everybody likes, there
CX0892 - is no need for SDS to support
CX0893 - linking in the 21st
CX0894 - century............................ 080206, ref SDS H3 QV4O
CX0895 - Morris asks how SDS enables people
CX0896 - to create so many links in email;
CX0897 - nobody can accomplish this work
CX0898 - with popular tools................. 080206, ref SDS H3 NB5H
CX0899 -
CX0900 -
CX0901 -
CX0902 -
CX0903 -
CX0904 -
CX0905 -
CX10 -
SUBJECTS
Lifestreams Diary Journal Chronology Organize Record Continuous Info
DT03 -
DT0401 - ..
DT0402 - Google Search on Internet Seems Useful for Computer Productivity
DT0403 - Lifestreams Diary Common Storage Model Search Tools Help Find Things
DT0404 -
DT0406 - ..
DT0407 - Freeman Comments continue from above, ref SDS 0 4U9H ...
DT0408 -
DT0409 - MIT Press is publishing a book this summer titled "Beyond the
DT0410 - Desktop: Integrated Digital Work Environments," edited by Mary
DT0411 - Czerwinski (Microsoft) & Victor Kaptelinin (Umea University),
DT0412 - and I'm fortunate to have been asked to contribute a chapter
DT0413 - on the Lifestreams work that Gelernter and I did in the mid
DT0414 - '90s. Here's a small sample from that chapter:
DT0416 - ..
DT0417 - Beyond Lifestreams: the inevitable demise of the Desktop
DT0418 - Metaphor
DT0420 - ..
DT0421 - Search has become the holy grail of the desktop. The
DT0422 - predominant search companies are moving into desktop search as
DT0423 - a way to extend their reach and operating systems makers are
DT0424 - moving aggressively in this direction as well. Integrating
DT0425 - search into our desktop environments is not a new development -
DT0426 - Microsoft has been pursuing WinFS in fits and starts over more
DT0427 - than the last decade - but this time something is different:
DT0428 - everyone thinks it's important.
DT0429 -
DT0430 - [On 070625 Morris Jones indexing computer to improve
DT0431 - productivity searching to find critical details; took more
DT0432 - than 6 hours. ref SDS G2 IE8K
DT0434 - ..
DT0435 - Why is there a growing interest in search on the desktop? Many
DT0436 - attribute this interest to the "googlization of the desktop."
DT0437 - The thinking goes: If my desktop is becoming as complex and
DT0438 - hard to navigate as the Web, then why not apply the principles
DT0439 - that work on the Web to my desktop? It's not a half-bad idea
DT0440 - and its early success clearly demonstrates a need for new
DT0441 - technologies (and possibly new metaphors) that can help us
DT0442 - manage our electronic lives.
DT0444 - ..
DT0445 - But is "desktop search" what we're really after? Will it allow
DT0446 - us to finally manage the deluge of information pouring into
DT0447 - our desktops? We didn't think so in the early '90s and we
DT0448 - don't think so now. Our claim: To fully deal with the problem
DT0449 - we need to break from the desktop metaphor and move to a model
DT0450 - that removes the overhead and design constraints introduced by
DT0451 - that metaphor. Search on the desktop is actually a step in the
DT0452 - right direction, and by moving in that direction we've gained
DT0453 - something quite valuable: an alternative model for how users
DT0454 - might approach taking back control of their electronic lives.
DT0455 - In fact, over the last decade, Web search has primed users for
DT0456 - a different style of managing their electronic lives. However,
DT0457 - as we'll see, we're not there yet; search is a necessary
DT0458 - component of such a model; but it won't be sufficient by
DT0459 - itself.
DT0460 -
DT0462 - ..
DT0463 - Chronology Diary Time Powerful Organizing Data Structure
DT0464 -
DT0465 -
DT0466 - In 1994 David Gelernter and I undertook what some considered a
DT0467 - radical approach to fixing our electronic lives by creating an
DT0468 - alternative to the desktop metaphor. Our approach, Lifestreams
DT0469 - [Free][Gel], is a software architecture for managing personal
DT0470 - electronic information. The approach was radical in the sense
DT0471 - that Lifestreams threw out filenames, folders and static
DT0472 - filing and in their place provided a simple data structure: a
DT0473 - time-ordered stream of documents combined with a small number
DT0474 - of powerful operators for locating, organizing, summarizing
DT0475 - and monitoring information. Our prototype implementation at
DT0476 - Yale University realized many of the system's defining
DT0477 - features and allowed us to experiment with the model's key
DT0478 - ideas. Later commercial releases implemented a narrower set of
DT0479 - Lifestreams' features, yet met real world usage.
DT0481 - ..
DT0482 - Ten years later one only has to look as far as Apple's "iApps"
DT0483 - (not to mention quite a few other efforts) to see many of
DT0484 - Lifestreams features in action. While we make no claim that
DT0485 - our work directly, or even indirectly, influenced Apple or a
DT0486 - number of other software vendors, we have always claimed that
DT0487 - the defining features of Lifestreams were natural and would
DT0488 - end up in information management systems down the road. That
DT0489 - now appears to be happening and as a result there is some
DT0490 - renewed interest in our early work. So, in this Chapter we'll
DT0491 - take a look back at the early work we did in alternative
DT0492 - desktop metaphors.
DT0494 - ..
DT0495 - About the Blogger
DT0497 - ..
DT0498 - Doctor Eric Freeman is at heart a computer scientist with a
DT0499 - love for designing, building and taking apart software
DT0500 - architectures. Named by MIT's Technology review as one of the
DT0501 - top 100 young innovators, Eric is currently co-writing a book
DT0502 - for O'Reilly and advising clients on Internet strategy.
DT0503 - Previously, Eric was Director of Engineering at the Walt Disney
DT0504 - Internet Group where he drove the company's broadband efforts.
DT0505 - Eric is also an expert in distributed computing and coauthor of
DT0506 - Sun's official JavaSpaces book. Eric holds a Ph.D. from Yale
DT0507 - University, where he worked with David Gelernter on
DT0508 - Lifestreams.
DT0510 - ..
DT0511 - 4. Lifestreams phd dissertation
DT0512 -
DT0513 - http://www.cs.yale.edu/homes/freeman/dissertation/etf.pdf
DT0515 - ..
DT0516 - This Lifestreams paper by Freeman was reviewed previously on 031215.
DT0517 - ref SDS D6 1J41 Granular addressability was added to the paper that
DT0518 - facilitates reading and analysis. ref SDS D6 2N8J Review indicates
DT0519 - that Lifestreams uses a diary model for managing documents.
DT0520 - ref SDS D6 NS7G
DT0522 - ..
DT0523 - On 000331 Jack submitted an article by Gelertner on Lifestreams in
DT0524 - connection with reviewing POIMS to formulate ideas for the team
DT0525 - working on Doug Engelbart's OHS/DKR project at SRI. ref SDS 80 0748
DT0526 - On 000426 Jack commented in a follow up letter to the team that
DT0527 - Lifestreams applies some SDS features. ref SDS 85 0784
DT0529 - ..
DT0530 - Jack submitted more about Lifestreams on 000710 Lifestreams. Review
DT0531 - at that time showed that Gelertner and Freeman recognized advantages
DT0532 - using time, chronology, diary, etc., to organize the record.
DT0533 - ref SDS 91 7565 The next day a letter thanked Jack, and noted that
DT0534 - Gelernter's explanation of time is important to Knowledge Management.
DT0535 - ref SDS 92 9396
DT0537 - ..
DT0538 - Jack seems to be pointing out today, and without saying so, that 10
DT0539 - years later, the author is focusing on search tools to make finding
DT0540 - things faster and easier in the diary architecture of common storage
DT0541 - adopted for Lifestreams in 1997.
DT0543 - ..
DT0544 - Consideration of this idea in relation to SDS is set out above,
DT0545 - ref SDS 0 B36S, including limitations. ref SDS 0 YH5O
DT0546 -
DT0547 -
DT0548 -
DT0549 -
DT0550 -
DT0551 -
DT0552 -
DT0553 -
DT06 -