CONTACTS
SUBJECTS
Diablo Rooter Kevin Scheduled to Replace Water Heater $825 Quoted Wo
0403 -
0403 - ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 1 0000.
040502 -
040503 - Visited with Helen who has experience managing similar work in the
040504 - Cowell Terrace complex. Helen recommended Kevin, who is experienced
040505 - doing repairs on plumbing and heating problems in the Cowell Terrace
040506 - complex. Called and talked to Kevin. Schedule replacement of the
040507 - water heater tomorrow. ref SDS 0 PP8Q
040508 -
040509 - [On 060411 Kevin with Diablo Rooter installed new water heater.
040510 - ref SDS 2 0001
040511 -
040512 -
040514 - ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - Millie called Helen, who is the manager for the Cowell Terrace
040902 - complex, although Millie rents from a private landlord.
040904 - ..
040905 - Helen came over and examined the water heater.
040907 - ..
040908 - She diagnosed the unit failed due to rust, and so needs to be
040909 - replaced.
040911 - ..
040912 - Warrenty on the unit is 5 years.
040914 - ..
040915 - Millie has lived here over 10 years, so it appears the unit has
040916 - surpassed design life, and is due to be replaced.
040918 - ..
040919 - Helen gave a referral to Diablo Rooter.
040921 - ..
040922 - Helen advised that Kevin does all the replacement work, and related
040923 - plumbing for the Cowell Terrace units that she manages, so he is very
040924 - familiar with the scope of work, and has done good work on past
040925 - assignments.
040927 - ..
040928 - Helen recalled replacement has cost about $500, but she estimates
040929 - closer to $700, because it has been several years since they replaced
040930 - a water heater in the complex.
040931 -
040932 -
040933 -
040935 - ..
0410 -
0411 -
0412 - 0752
0413 -
041301 - Diablo Rooter Scheduled to Replace Water Heater
041302 -
041303 - Follow up ref SDS 1 0001.
041304 -
041305 - Called Kevin...
041306 -
041307 - Kevin
041308 - Diablo Rooter Company
041309 - 925 827 1332
041311 - ..
041312 - He quoted $850 to replace the unit with a Rheen water heater. He
041313 - feels it is a 40 gallon unit. Tried to verify the size during the
041314 - call, but could not find the size on the unit.
041316 - ..
041317 - Kevin is booked to service other customers, and so cannot do the work
041318 - today. He can probably do it tomorrow.
041319 -
041320 - [On 060411 Kevin with Diablo Rooter installed new water heater.
041321 - ref SDS 2 0001
041322 -
041324 - ..
0414 -
0415 -
0416 - 0814
0417 -
041701 - Examination of the unit confirmed Kevin's estimate.
041702 -
041703 - Called back and left a message, advising that this is a 40 gallon
041704 - unit.
041706 - ..
041707 - Research on the Internet shows Rheem offers 40 gallon and 50 gallon
041708 - units.
041709 -
041710 -
041712 - ..
0418 -
0419 -
0420 - 0917
0421 -
042101 - Kevin called back. He confirmed the cost to the customer will be
042102 - $825 total, installed, tax included. This will further include the
042103 - cost of removing the existing unit.
042105 - ..
042106 - Kevin wants to do the work tomorrow at 0715.
042107 -
042108 - [On 060411 Kevin with Diablo Rooter installed new water heater.
042109 - ref SDS 2 0001
042110 -
042111 - [On 170214 0931 received letter from MondySavingPro.com
042112 - explaining Home Warranty Insurance to cover all routine
042113 - home and appliance repairs for cost of $300 to $500
042114 - annually. ref SDS 3 EM73
042115 -
042116 - https://www.moneysavingpro.com/home-warranty/
042117 -
042119 - ..
042120 - We discussed installing a 50 gallon unit. Kevin feels that with only
042121 - two people in the home, 40 gallon is adequate. He is concerned that a
042122 - 50 gallon unit will be too big to install in the space provided for
042123 - the existing unit.
042124 -
042125 -
042127 - ..
0422 -
0423 -
0424 - 0951
0425 -
042501 - Called...
042502 -
042503 - Dunn-Wright Company
042504 - 143 Hurd Place
042505 - Clayton, CA 94517
042506 - 925 672 8460
042508 - ..
042509 - License: A43589
042511 - ..
042512 - Talked to Dave.
042514 - ..
042515 - Advised that we have made other arrangements, and so the meeting
042516 - scheduled yesterday, ref SDS 1 UF94, for today at 1500 is cancelled.
042517 -
042518 -
042520 - ..
0426 -
0427 -
0428 - 0954
0429 -
042901 - Rheem water heater, self cleaning.
042902 -
042903 - Metal drain better.
042905 - ..
042906 - Kevin will come by today in the afternoon to check conditions, and
042907 - prepare for doing the work tomorrow.
042908 -
042910 - ..
0430 -
0431 -
0432 - 1715
0433 -
043301 - Kevin called and we discussed the scope of work. Kevin advised that
043302 - his research shows a 50 gallon unit has the same physical dimensions
043303 - as the 40 gallon unit. There is less insulation, however, Kevin feels
043304 - that because the water heater is upstairs next to the heating
043305 - equipment, that these conditions will maintain temperature to more
043306 - than offset the slight reduction in insulation. This aligns with
043307 - experience the past 10 years showing that the upstairs is 10+ degrees
043308 - warmer than downstairs. Decided to install a 50 gallon unit for an
043309 - extra $40.
043310 -
043311 - [On 060411 Kevin with Diablo Rooter installed new water heater.
043312 - ref SDS 2 0001
043313 -
043314 -
043315 -
043316 -
043317 -
043318 -
0434 -