CONTACTS 

SUBJECTS
Response Submitted Answering Request on 060308 for Explanation SDS S

1703 -
1703 -    ..
1704 - Summary/Objective
1705 -
170501 - Follow up ref SDS 12 0000. ref SDS 11 0000.
170502 -
170503 - Gary submitted a letter to John with answers to John's letter received
170504 - on 060309.  The letter responds to John's letter on 060308 asking 7
170505 - questions about SDS support for Knowledge Management. ref SDS 0 FF5R
170506 - Noticed that the explanation to John does not expressly address
170507 - business processes for program management, which is cited in John's
170508 - original letter. ref SDS 0 GO5M
170509 -
170510 -        [On 060317 John received Gary's letter dated 060314.
170511 -        ref SDS 13 AQ5H
170513 -         ..
170514 -        [On 060317 called John and related SDS support for
170515 -        "procurement" and "contract management" business processes.
170516 -        ref SDS 13 3K5H
170517 -
170518 -
170520 -  ..
1706 -
1707 -
1708 - Progress
1709 -
170901 - Response Submitted to Boeing Answering Inquiry SDS Support for KM
170902 -
170903 - Received ref DRT 1 0001 letter from Gary transmitting explanation of
170904 - SDS support for Knowledge Management (KM), submitted on 060312,
170905 - ref SDS 12 175N, and responding to John's letter dated 060308,
170906 - ref DRP 6 0002, and received on 060309. ref SDS 10 LN47
170908 -         ..
170909 -    1.  As you have already talked with Rod Welch, the developer of
170910 -        SDS, you have much of the data. ref DRT 1 0001
170912 -  ..
170913 - Gary refers to a call on 060310, ref SDS 11 175N, following up John's
170914 - letter dated 060308, and received on 060309. ref SDS 10 LN47
170915 -
170916 -            [On 060317 John received Gary's letter dated 060314.
170917 -            ref SDS 13 AQ5H
170919 -  ..
170920 - The call provided nothing about SDS and little about John's
170921 - assignment.
170923 -  ..
170924 - Gary's letter to John continues..
170925 -
170926 -    2.  This email is simply to put answers to your questions in one
170927 -        place. ref DRT 1 B65O
170929 -         ..
170930 -    3.  There is a Architecture Standards Bulletin (ASB), ref DRT 1
170931 -        FF3S, on SDS at:
170932 -
170933 -               http://asc1.web.boeing.com/cfm/index.cfm?page=view_asb&asb=1547
170935 -         ..
170936 -    4.  The ASB covers a lot more information and links to Rod's
170937 -        website. ref DRT 1 FF3X
170939 -  ..
170940 - Background on ASB process illustrates use of SDS, reported on 041119.
170941 - ref SDS 5 0001
170943 -  ..
170944 - Gary's letter continues...
170945 -
170946 -    5.  If I can help further, please let me know. ref DRT 1 6E7J
170947 -
170948 -
170949 -
170950 -
170951 -
170952 -
1710 -

SUBJECTS
SDS Knowledge Management KM Support Proprietary Software Program Not

2603 -
260401 -  ..
260402 - Knowledge Management Support by SDS Answering Specific Questions
260403 -
260404 - Follow up ref SDS 12 NK5S.
260405 -
260406 - Background... on 060309 received a letter from John which asked 7
260407 - specific questions. ref SDS 10 KJ64
260409 -             ..
260410 -            [On 060317 John has received many responses presenting KM
260411 -            support capabilities, and discovered this is a very broad
260412 -            field. ref SDS 13 IF5F
260414 -             ..
260415 -            [On 060317 John submitted the list of questions to Marv in
260416 -            a letter explaining scope of KM research. ref SDS 13 S44N
260417 -
260418 -
260420 -     ..
260421 -    SDS Proprietary Software Program Not Export Controlled
260422 -
260423 -
260424 - Gary's letter to John continues...
260425 -
260426 -        1.  Is SDS proprietary or export controlled? ref DRT 1 AH4F
260427 -
260428 -            SDS is proprietary and is not export controlled.
260429 -
260430 -
260431 -
260432 -
2605 -

SUBJECTS
SDS Proprietary Not Work Product Data/Knowledge and Not Export Contr

3403 -
340401 -     ..
340402 -    SDS Work Product Not Proprietary Nor Export Controlled
340403 -
340404 -
340405 -        2.  Is the data/knowledge it generates proprietary or export
340406 -            controlled?
340408 -             ..
340409 -            SDS work product is not proprietary and not export
340410 -            controlled.
340411 -
340412 -
340413 -
3405 -

SUBJECTS
Intellectual Property SDS Welch Owns Planned Patent Filing Intellige

4203 -
420401 -     ..
420402 -    Welch Owns SDS Intellectual Property Planned Patent Filing
420403 -    Intelligence Support Chronology Context Connection SDS Recipe
420404 -    Intellectual Property SDS Inovations Plan Perform Report Welch Owns
420405 -
420406 -
420407 -        3.  If new intellectual property is involved, what is it and
420408 -            who owns it?  Patents granted, pending?
420410 -             ..
420411 -            Rod Welch owns the intellectual property of the SDS
420412 -            program.  Patent filing is planned for later this year.
420414 -             ..
420415 -            SDS has many innovations for managing chronology, context,
420416 -            and connections that are not used by other tools, and it
420417 -            combines methods common to other tools in unique ways, as
420418 -            explained in the ASB.  The basic "intelligence" recipe of
420419 -            "plan, perform, report" converts information into
420420 -            "knowledge," as set out in the ASB with citations to POIMS.
420421 -            ref OF 6 6649
420422 -
420423 -               [On 060317 John has received many responses presenting
420424 -               KM support capabilities; recommend John focus on issue
420425 -               of "documentation" for contract management; John
420426 -               recently took a class on DOD procurement that presented
420427 -               FAR requirements. ref SDS 13 IF5F
420429 -             ..
420430 -            An example of work product is on the Internet for the
420431 -            record of 041230. ref SDS 6 0000
420433 -             ..
420434 -            SDS makes it possible to perform detailed "intelligence
420435 -            support" in a few hours, rather than a weeks with
420436 -            conventional tools.  This is at least a 1000% improvement
420437 -            in productivity.  There are no known examples of similar
420438 -            work product prepared with other technologies.
420439 -
420440 -
420441 -
420442 -
420443 -
4205 -

SUBJECTS
History SDS Developed by Welch Not Commercially Sold John Refling Bo

4503 -
450401 -     ..
450402 -    History SDS Developed by Welch Not Commercially Sold
450403 -
450404 -
450405 -        4.  Brief history including who / where developed, e.g., COTS
450406 -            or internally developed;
450408 -             ..
450409 -            History of SDS at Boeing is listed in the ASB under
450410 -            "Background" and has a link to a record on July 23, 2000
450411 -            that presents SDS development history. ref SDS 1 0008
450413 -             ..
450414 -            The initial design concept formed in 1985.  Many iterations
450415 -            over the years yielded a workable design.  Building
450416 -            effective tools for "knowledge" that improve conventional
450417 -            IT requires continual refinements based on experience,
450418 -            including the past three years at Boeing under Gil
450419 -            Caughman's leadership.
450421 -             ..
450422 -            SDS is not commercially sold.
450423 -
450424 -
450425 -
4505 -

SUBJECTS
Business Processes SDS Intelligence Support Literacy Reading Writing

6303 -
630401 -     ..
630402 -    Business Process Intelligence Communciation Metrics Meetings Email
630403 -    Communciation Meetings Calls Email Business Process Intelligence
630404 -    Program Management Procurement Contract Management Command Control
630405 -
630406 -
630407 -        5.  What it does, in what processes is it used;
630409 -             ..
630410 -            The ASB explains SDS supports the "intelligence" process of
630411 -            plan, perform, report" for "personal and organizational
630412 -            memory and management."  A link in the ASB shows an outline
630413 -            of SDS "intelligence support". ref OF 10 LW5I
630415 -  ..
630416 - On 060309 John's letter expressly states that his assignment is to
630417 - find capabilities that support program management and business
630418 - development. ref SDS 10 IW8G
630419 -
630420 -                [On 060317 called John and discussed SDS support for
630421 -                "procurement" and "contract management" business
630422 -                processes. ref SDS 13 3K5H, which is familiar to John
630423 -                from recently taking a class on the Federal Acquisition
630424 -                Regulations (FAR). ref SDS 13 3K56
630426 -  ..
630427 - ASB cited in the response to John was filed on 040826. ref SDS 4 S69N
630429 -  ..
630430 - We need to discuss the business process of "program management" in
630431 - order to focus on communication that is the engine of productivity,
630432 - comprising 90% of a program manager's time.  Productivity of
630433 - communication has a rippling effect that often causes $30 hammers to
630434 - cost $2,000, but can also reduce the cost to $10, when communication
630435 - is properly supported with metrics.  This requirement is presented by
630436 - a DOD program manager in the record on 020217. ref SDS 2 OR6J  The
630437 - cause of cost escalation due to poor communication is presented.
630438 - ref SDS 2 9360  SDS support that makes management productive is also
630439 - presented on 020217. ref SDS 2 3105
630441 -                 ..
630442 -                [On 060317 record of discussion with John cites the
630443 -                record on 020217 explaining SDS support for program
630444 -                management. ref SDS 13 XL3N
630446 -  ..
630447 - Gary's report to John continues...
630448 -
630449 -            SDS supports 8 steps for a practice of "Communication
630450 -            Metrics" where the core metric of communication is accuracy
630451 -            maintained by chronology, context, and connections.  The 8
630452 -            steps are listed in POIMS. ref OF 6 685K
630454 -             ..
630455 -            These 8 steps improve the core "process" of literacy --
630456 -            reading and writing -- by enabling people to generate
630457 -            "knowledge" rather than "information" in traditional
630458 -            "documentation." Accurate communications improves personal
630459 -            and organizational memory, which in turn makes
630460 -            communication effective for getting things done.  That's
630461 -            the process of SDS.
630463 -             ..
630464 -            In a business setting like Boeing, SDS adds value to
630465 -            meetings, calls and email, illustrated by the case study
630466 -            listed on 050812. ref SDS 7 0000
630467 -
630468 -                [On 060317 discussion with John cited DOD program
630469 -                manager statement of requirements, ref SDS 13 XL3N, and
630470 -                SDS advantages for saving time and money listed on
630471 -                020217. ref SDS 2 3105
630473 -             ..
630474 -            Requirements for SDS spring from desire for effective
630475 -            communications.  SDS helps build shared vision, objectives
630476 -            and provides precision access to background for
630477 -            collaboration in accomplishing complementary tasks, and
630478 -            avoiding conflicts, as stated in POIMS. ref OF 9 4077
630479 -
630480 -
630481 -
6305 -

SUBJECTS
Other Innovations SDS Applications General Management Engineering La

6603 -
660401 -     ..
660402 -    Other Innovations General Management Engineering Law Health Care
660403 -
660404 -
660405 -        6.  What other innovative uses might be possible?
660407 -             ..
660408 -            SDS use for general management, engineering management,
660409 -            law, government, education, etc, are listed on 020708.
660410 -            ref SDS 3 MZ6O
660411 -
660412 -
660413 -
6605 -

SUBJECTS
Open Iris Referral to SRI Sponsor Jack Park for KM Support to Boeing

7203 -
720401 -  ..
720402 - Open Iris Referral to SRI Sponsor Jack Park for KM Support to Boeing
720403 -
720405 -  ..
720406 - Report to Boeing continues...
720407 -
720408 -        7.  Pointers to other KM tools not commonly known.
720410 -             ..
720411 -            Recently, on February 11, SRI announced release of Open
720412 -            IRIS, which fits goals of Knowledge Management. ref SDS 8
720413 -            0000
720415 -             ..
720416 -            Jack Park is the sponsor for Open Iris at SRI.  His email
720417 -            address is park@AI.SRI.COM.  By copy will notify Jack of
720418 -            this referral for follow up.
720419 -
720420 -
720421 -
720422 -
720423 -
720424 -
720425 -
720426 -
720427 -
7205 -