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Error Draft SDS Support for Knowledge Management Response Request Bo

0603 -
0603 -    ..
0604 - Summary/Objective
0605 -
060501 - Follow up ref SDS 9 0000. ref SDS 8 0000.
060502 -
060503 -
060504 -
060505 -
060506 -
060507 -
060509 -  ..
0606 -
0607 -
0608 - Progress
0609 -
060901 - Based on Jack's feedback to initial submittal on 060310, ref SDS 9
060902 - 434B, submitted revised response to request for explanation of SDS...
060903 -
060904 -    1.  Subject: Information on SDS for KM (corrections)
060905 -        Date: Sun, 12 Mar 2006 09:55:42 -0800
060912 -         ..
060913 -    2.  Gary,
060915 -         ..
060916 -        Here is a corrected response (thanks to Jack) to your letter on
060917 -        March 9, transmitting questions from John Refling on March 8
060918 -        asking about SDS support for KM.
060919 -
060920 -            [On 060314 SDS support for KM submitted to John.
060921 -            ref SDS 10 175N
060923 -         ..
060924 -    3.  I talked to John the morning of March 9.  He had not seen the
060925 -        Architectural Standards Bulletin (ASB), ref SDS 9 J86M, which
060926 -        you and Gil submitted in August 2004 to explain SDS at Boeing.
060927 -        If possible, we should point John and his team to the ASB for
060928 -        information on SDS.  The ASB says SDS is not presented for KM.
060929 -        Boeing staff slotted SDS in the KM category, possibly based on
060930 -        the explanation in POIMS. ref OF 4 K84L
060932 -  ..
060933 - Background on ASB for SDS is reported on 041119. ref SDS 3 N28O
060935 -  ..
060936 - Letter to Gary continues...
060937 -
060938 -    4.  SDS is easier understood as a tool for "intelligence support,"
060939 -        and/or for "organizational memory".  "Communication Metrics" is
060940 -        another way of summarizing SDS support.  However, these terms
060941 -        are not broadly used.  "Knowledge Management (KM)" has some
060942 -        popular currency for people to consider SDS, as set out in
060943 -        John's letter.
060945 -         ..
060946 -    5.  Here are responses you and Gil can consider listed in the order
060947 -        presented by John's letter dated March 8, 2006...
060948 -
060949 -        1.  Is SDS proprietary or export controlled?
060951 -             ..
060952 -            SDS is proprietary and is not export controlled.
060954 -             ..
060955 -        2.  Is the data/knowledge it generates proprietary or export
060956 -            controlled?
060958 -             ..
060959 -            SDS work product is not proprietary and not export
060960 -            controlled.
060962 -             ..
060963 -        3.  If new intellectual property is involved, what is it and
060964 -            who owns it?  Patents granted, pending?
060966 -             ..
060967 -            Rod Welch owns the intellectual property of the SDS
060968 -            program.  Patent filing is planned for later this year.
060970 -             ..
060971 -            SDS has many innovations for managing chronology, context,
060972 -            and connections that are not used by other tools, and it
060973 -            combines methods common to other tools in unique ways, as
060974 -            explained in the ASB.  The basic "intelligence" recipe of
060975 -            "plan, perform, report" converts information into
060976 -            "knowledge," as set out in the ASB with citations to POIMS.
060977 -            ref OF 6 6649
060979 -             ..
060980 -            An example of work product is on the Internet, see the
060981 -            record on 041230. ref SDS 4 0000
060983 -             ..
060984 -            SDS makes it possible to perform detailed "intelligence
060985 -            support" in a few hours, rather than weeks with
060986 -            conventional tools.  This is at least a 1000% improvement
060987 -            in productivity.  There are no known examples of similar
060988 -            work product prepared with other technologies.
060990 -             ..
060991 -        4.  Brief history including who / where developed, e.g., COTS
060992 -            or internally developed;
060994 -             ..
060995 -            History of SDS at Boeing is listed in the ASB under
060996 -            "Background" and has a link to a record on July 23, 2000
060997 -            that presents SDS development history. ref SDS 1 0008
060999 -             ..
061000 -            The initial design concept formed in 1985.  Many iterations
061001 -            over the years yielded a workable design.  Building
061002 -            effective tools for "knowledge" that improve conventional
061003 -            IT requires continual refinements based on experience,
061004 -            including the past three years at Boeing under Gil
061005 -            Caughman's leadership.
061007 -             ..
061008 -            SDS is not commercially sold.
061010 -             ..
061011 -        5.  What it does, in what processes is it used;
061013 -             ..
061014 -            The ASB explains SDS supports the "intelligence" process of
061015 -            plan, perform, report" for "personal and organizational
061016 -            memory and management."  A link in the ASB shows an outline
061017 -            of SDS "intelligence support". ref OF 12 LW5I
061019 -             ..
061020 -            SDS supports 8 steps for a practice of "Communication
061021 -            Metrics" where the core metric of communication is accuracy
061022 -            maintained by chronology, context, and connections.  The 8
061023 -            steps are listed in POIMS. ref OF 6 685K
061025 -             ..
061026 -            These 8 steps improve the core "process" of literacy --
061027 -            reading and writing -- by enabling people to generate
061028 -            "knowledge" rather than "information" in traditional
061029 -            "documentation." Accurate communications improves personal
061030 -            and organizational memory, which in turn makes
061031 -            communication effective for getting things done.  That's
061032 -            the process of SDS.
061034 -             ..
061035 -            In a business setting like Boeing, SDS adds value to
061036 -            meetings, calls and email, illustrated by the case study
061037 -            listed on 050812. ref SDS 5 0000
061039 -  ..
061040 - Another example is the Boeing work on the ASB process for evaluating
061041 - SDS, listed in the record on 041119. ref SDS 3 0001
061043 -  ..
061044 - Should have mentioned here support for "program management" and
061045 - "business development" requested in John's letter 060308, and received
061046 - on 060309. ref SDS 8 KJ59
061047 -
061048 -               [On 060317 called John and related SDS support for
061049 -               "procurement" and "contract management" business
061050 -               processes. ref SDS 11 3K5H
061052 -                ..
061053 -               [On 060317 cited support for "documentation" required by
061054 -               FAR; John recently took a class on FAR. ref SDS 11 3K56
061056 -                ..
061057 -               [On 060317 cite record of DOD program manager noting SDS
061058 -               support for program management. ref SDS 11 XL3N
061060 -  ..
061061 - SDS explanation continues...
061062 -
061063 -            Requirements for SDS spring from desire for effective
061064 -            communications.  SDS helps build shared vision, objectives
061065 -            and provides precision access to background for
061066 -            collaboration in accomplishing complementary tasks, and
061067 -            avoiding conflicts, as stated in NWO. ref OF 11 4077
061069 -             ..
061070 -        6.  What other innovative uses might be possible?
061072 -             ..
061073 -            SDS use for general management, engineering management,
061074 -            law, government, education, etc, are listed on 020708.
061075 -            ref SDS 2 MZ6O
061077 -             ..
061078 -        7.  Pointers to other KM tools not commonly known.
061080 -             ..
061081 -            Recently, on February 11, SRI announced release of Open
061082 -            IRIS, which fits goals of Knowledge Management. ref SDS 6
061083 -            0000
061085 -             ..
061090 -         ..
061091 -    6.  Thanks.
061093 -         ..
061094 -    7.  Rod
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