CONTACTS 

SUBJECTS
Disability Authorizations Prepared to Support New Treatments for Rel
Disability Documents Prepared to Work Three (3) Days Per Week Cancer
Disability Extension Request Filed at Kaiser Business Office Require

0605 -
0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up
060702 -
060703 - Millie tried to file documents for extending her entitlement for
060704 - payroll losses due to cancer disability.
060706 -  ..
060707 - The attendant asked Millie for an additional form to complete the
060708 - filing.  Millie said she is not familiar with the form requested by
060709 - the attendant.  The attendant explained that the doctor prepares this
060710 - form and files it with the Business Office.
060712 -  ..
060713 - Millie asked how the patient gets the form to hand in, as being
060714 - requested today, if the patient is not in the distribution channel?
060716 -  ..
060717 - The attendant said she doens't know how patients get the form, but she
060718 - always asks patients if they have a copy of the form, because if they
060719 - do, this saves her time finding the form on her computer to file the
060720 - trasaction.  Millie said she does not have the form being requested,
060721 - whatever it might be.
060723 -  ..
060724 - The attendant said she can look up the form.  She spent about 10
060725 - seconds, and found the form.  She said there is a problem with the
060726 - form.  The attendant said the doctor entered a disability end date of
060727 - 050520.
060729 -  ..
060730 - Review shows that on 041230 the doctor reported having filed documents
060731 - authorizing Millie for further medical disability payments, as part of
060732 - the treatmennt plan prepared at that time. ref SDS 1 2V83
060734 -  ..
060735 - Later, on 050422 the the doctor prepared another form limiting Millie
060736 - to work 3 days a week, due to rising disability of chemotherapy side
060737 - effects. ref SDS 2 8X8L
060739 -  ..
060740 - Millie asked for a copy of the form the Business Office attendant
060741 - wants resubmitted by the doctor, so she can demonstrate to the staff
060742 - in the Oncology Department the exact requirements presented by the
060743 - Business Office today.
060745 -  ..
060746 - The attendant said she cannot give out a copy of the form to patients,
060747 - because patients are not allowed to handle the form.  Millie asked how
060748 - patients can be asked for the form, per above, if patients are not
060749 - allowed to handle the form?  The attendant said to ask for a
060750 - particular form name with several odd words in the Oncology
060751 - Department.  Millie asked the attendant to write the name of the form
060752 - on paper so she can make an accurate request.  The attendant asked why
060753 - Millie cannot remember the name, so she does not have to write name on
060754 - paper?  Millie explained she might remember, but that she has to
060755 - attend another meeting before going to Oncology, and this interceding
060756 - event might cause confusing in remembering the name of the form the
060757 - attendant wants the doctor to resubmit.
060759 -  ..
060760 - The attendant scribbled the name of the form on some scratch paper
060761 - and handed it to Millie.
060762 -
060764 -  ..
0608 -
0609 -
0610 - 1610
0611 -
061101 - After meeting in the surgery department, we visited the Oncology
061102 - Department.  Millie submitted the paper prepared in the Business
061103 - Department earlier today, and requested that the primary care
061104 - physician submit an updated disability application extending the date
061105 - of elegibility.  The attendant said the doctor is out of the office
061106 - until the end of next week, and that when the doctor returns to the
061107 - office, the form will prepared by the doctor and sent to the Business
061108 - Office.
061110 -  ..
061111 - Follow up on doctor filing updated disability entitlement for Millie
061112 - with the Business Office at Kaiser.
061113 -
061114 -     [On 051007 primary care physician has the forms and will prepare
061115 -     for proper filing. ref SDS 4 J29L
061116 -
061117 -
061118 -
061119 -
061120 -
061121 -
0612 -