CONTACTS 
0201 - Circuit City Stores, Inc.
020101 - Mr. Chas F. Stanley; Sales Manager
020103 - Television Sales Department

SUBJECTS
Panasonic TH-42PX25U/P HD 42" Plasma Television HDMI Purchased from

0603 -
0603 -    ..
0604 - Summary/Objective
0605 -
060501 - Follow up ref SDS 1 0000.
060502 -
060503 -
060504 -
060505 -
060506 -
060508 -  ..
0606 -
0607 -
0608 - Progress
0609 -
060901 - Millie's television has begun to fail.  The picture is no longer
060902 - filling the screen.  She has been thinking about a plasma screen
060903 - system for about a year or so, reported on 040314, ref SDS 1 436G, but
060904 - held off.  Now that the television is failing, there is renewed
060905 - interest to replace it, and upgrade the technology.
060907 -  ..
060908 - We went to Costco and looked at a 42" plasma system that costs $2,400.
060909 - The manufacturer is Vizio, and the resolution is 1024 x 760.  The
060910 - price does not include a stand nor installation, nor a warranty.
060912 -  ..
060913 - Did some general grocery shopping, and took everything home for
060914 - storage in the refrigerator.
060916 -  ..
060917 - Drove to Circuit City.
060919 -  ..
060920 - Talked to Chas.
060922 -  ..
060923 - He showed several systems priced at $4K - $6K.
060925 -  ..
060926 - They have a 42" Panasonic model Vieta plasma system (TH42PX25U) that
060927 - is listed in the store at a cost of $3,600 with a 1 year warranty by
060928 - the manufacturer, Panasonic.
060930 -  ..
060931 - Circuit City sells a supplemental warranty for 3 years that costs
060932 - $500, and a 5 year warranty that costs $800.  Chas indicated the most
060933 - common form of repair is to replace the system.
060935 -  ..
060936 - Research on 040314 shows that plasma televisions require repair about
060937 - every 3 years.  The discussion at that time, the salesman indicated
060938 - that plasma has to be replaced, which costs $400. ref SDS 1 0039
060940 -  ..
060941 - The picture looks very bright, sharp, and clear, even from an angle.
060942 - It has a split screen feature for watching multiple channels.  It also
060943 - has a VGA port for a computer connection.
060945 -  ..
060946 - Chas said this system comes with a stand.  The cost for delivery,
060947 - installation, and removing an existing television is $60.  Chas said
060948 - that Circuit City recommends using a high end surge protection system.
060949 - This costs another $100.
060951 -  ..
060952 - We asked Chas to total everything up including tax.
060954 -  ..
060955 - Research on the Internet shows this system is priced from...
060956 -
060957 -                     $4,200 - $3,700
060958 -
060959 - ...with appertenances, extended warranty, and installation, this
060960 - would price out at approximately $5,000.
060962 -  ..
060963 - Specification...
060964 -
060965 -           http://www.plasmatvbuyingguide.com/plasmatv/panasonic-th42px25up.html
060966 -
060967 -        The Panasonic Plasma TH-42PX25U/P features a high contrast
060968 -        ratio of 3000:1, making for a super bright, razor-sharp
060969 -        picture.  With 1024 x 768 lines of resolution, the Panasonic
060970 -        TH42PX25U/P is High Definition Television (HDTV) capable, and
060971 -        includes an integrated ATSC/QAM tuner for receiving HDTV
060972 -        broadcasts.
060974 -         ..
060975 -        Key Features of the Panasonic TH-42PX25U/P 42" Plasma Monitor
060976 -
060977 -        •  Built-in NTSC Tuner for SDTV Standard Television
060978 -        •  Built-in ATSC/QAM Tuner for HDTV Broadcasts
060979 -        •  Cable CARD slot replaces your current cable box
060980 -        •  Built-in 26 Watt, 3-D sound Speaker System
060981 -        •  Lightweight, Ultra-Thin Design with sleek pedestal stand
060982 -        •  1280 x 768 pixel resolution
060983 -        •  HDTV 1080i compatability
060984 -        •  42" Diagonal Screen Size
060985 -        •  2-Tuner Picture-in-Picture with Split-Screen Display,
060986 -           Scalable
060987 -        •  P-I-P Image Size
060988 -        •  Motion-Adaptive 3D Y/C Digital Comb Filter
060989 -        •  BBEr ViVA High-Definition 3D Sound
060990 -        •  Artificial Intelligence Picture and Sound
060991 -        •  16:9 Widescreen Aspect Ratio
060992 -        •  Anti-Reflective Screen Coating
060993 -        •  Wide Viewing Angle (160§)
060994 -        •  Progressive Processing
060995 -        •  1,070 Million Display Colors
060996 -        •  3000:1 Contrast Ratio
060997 -        •  HDMI high definition digital interface
060998 -        •  Component Video Inputs, S Video Input
060999 -        •  Remote Control Included
061000 -
061002 -         ..
061003 -        3000:1 Contrast Ratio
061004 -
061005 -        A high contrast ratio provides deep blacks and bright whites,
061006 -        and every subtle shade in between. With an incredible contrast
061007 -        ratio of 3000:1, the TH-42PX25U/P delivers brilliant,
061008 -        razor-sharp images that appear almost three-dimensional.
061009 -
061011 -         ..
061012 -        Progressive Processing
061013 -
061014 -        Progressive Scan displays a full frame of video in 1/60th of a
061015 -        second by de-interlacing the incoming video signal and
061016 -        progressively scanning the image. With it, you generally don't
061017 -        see the horizontal scan lines that are often visible in
061018 -        ordinary television images.
061019 -
061021 -         ..
061022 -        Cable CARD Technology
061023 -
061024 -        The Cable CARD feature of the Panasonic TH-42PX25U/P lets you
061025 -        connect directly to your Cable CARD-compliant cable TV system
061026 -        without the need for the standard bulky cable box. Check with
061027 -        your cable provider for compatibility.
061028 -
061030 -         ..
061031 -        Audio System Features
061032 -        Built-in Speaker System
061033 -
061034 -        The TV's internal 2-way, biamplified stereo speakers are
061035 -        powered by 13 watts total per channel and use 5 separate
061036 -        drivers per speaker for extra richness and clarity. BBE ViVA
061037 -        HD3D surround processing creates authentic-sounding 3D effects
061038 -        from stereo speakers and exceptional sound-stage imaging,
061039 -        helping to ensure optimal clarity for centrally staged audio
061040 -        material such as dialogue. Artificial intelligence sound
061041 -        automatically adjusts the volume level on your TV to prevent
061042 -        wide variations in sound between different TV stations and
061043 -        types of programming.
061044 -
061046 -         ..
061047 -        BBEr ViVA High-Definition 3D Sound
061048 -
061049 -        BBE High-Definition sound provides true linear phase
061050 -        correction and dynamic amplitude compensation, improving
061051 -        speech intelligibility and the dynamic range of musical
061052 -        passages, giving music a realistic, 'live' presence. No other
061053 -        audio processor brings natural clarity and crisp definition to
061054 -        the spoken work like BBE can. With BBE, the spoken word can be
061055 -        heard clearly and easily, and at lower volume levels. BBE ViVA
061056 -        is a new High Definition 3D Sound technology which integrates
061057 -        a 3D enhancement effect with BBE High Definition Sound. BBE
061058 -        ViVA creates an authentic and exciting 3D sound effect from
061059 -        stereo speakers while preserving the clarity, definition,
061060 -        presence and texture for which BBE High Definition Sound is
061061 -        noted. An important feature of BBE ViVA is its ability to
061062 -        maintain proper sound stage imaging. Ordinary 3D sound effects
061063 -        often tear the stereo image down the middle, resulting in
061064 -        centrally staged audio material, such as dialogue, becoming
061065 -        fuzzy or even disappearing. BBE ViVA is different because it
061066 -        maintains crystal clarity for solo vocals and movie dialogue.
061067 -
061069 -         ..
061070 -        Terminals and Connections
061071 -
061073 -         ..
061074 -        Enhanced "Jack Pack"
061075 -
061076 -        The TH-42PX25U/P features an enhanced "jack pack" including:
061077 -        one front and two rear A/V inputs; one front and two rear
061078 -        S-Video inputs; and two rear component inputs and an HDMI
061079 -        interface.
061081 -         ..
061082 -        HDMI Input
061083 -
061084 -        The Panasonic TH-42PX25U/P display features HDMI input. HDMI
061085 -        (High Definition Multimedia Interface) is the first
061086 -        industry-supported, uncompressed, all-digital audio/video
061087 -        interface. HDMI provides an interface between any audio/video
061088 -        source, such as a set-top box, DVD player, and A/V receiver
061089 -        and an audio and/or video monitor, such as a digital
061090 -        television (DTV). HDMI supports standard, enhanced, or
061091 -        high-definition video, plus multi-channel digital audio on a
061092 -        single cable. It transmits all ATSC HDTV standards and
061093 -        supports 8-channel digital audio, with bandwidth to spare to
061094 -        accommodate future enhancements and requirements.
061096 -         ..
061097 -        Component Video Inputs - 2 Back
061098 -
061099 -        Provide outstanding resolution and color accuracy for video
061100 -        images, and can accept either progressive or interlaced
061101 -        signals from a variety of sources including DVD players and
061102 -        DTV set-top receivers/ decoders. The three-wire connection is
061103 -        comprised of the luminance signal (Y) and two color difference
061104 -        signals, R-Y (PR) and B-Y (PB).
061106 -         ..
061107 -        S Video Input Jacks - 1 Front and 2 Back
061108 -
061109 -        Allows you to connect a DBS (digital broadcast satellite), DVD
061110 -        player, or other video source directly to the luminance and
061111 -        chrominance circuits of the TV set. By keeping color and
061112 -        luminance information separate, cross-color interference is
061113 -        virtually eliminated from the picture.
061115 -         ..
061116 -        SD Memory Card Slot
061117 -
061118 -        The TH-42PX25U/P features an SD Memory Card slot. Images from
061119 -        a digital still camera or digital video camera stored on the
061120 -        card can be viewed on the large screen, allowing users to
061121 -        enjoy slide shows without needing extra connection cables or
061122 -        other equipment.
061124 -         ..
061125 -        PC Card Slot
061126 -
061127 -        By putting a memory card from a digital still camera into a PC
061128 -        card adapter, and then placing it in the TH-42PX25U/P's PC
061129 -        card slot, you can view JPEG images on your TV. Compatible
061130 -        Memory Cards include: Standard SD Memory Card, CompactFlash,
061131 -        Memory Stick, MultimediaCard and Smart Media.
061132 -
061134 -  ..
061135 - Chas left the sales area to investigate.  When Chas returned, he
061136 - advised that his research found that Panasonic will soon announce a
061137 - new model that replaces the display model TH42PX25U in the show room.
061138 - As a result, Circuit City is out of stock on the floor model,  but
061139 - will sell the floor model, as follows...
061140 -
061141 -              Panasonic plasma TV................ $3,600
061142 -              Stand..............................
061143 -              Surge protector....................    100
061144 -              3 year warranty....................    500
061145 -
061146 -                                                 ---------
061147 -                                                  $4,200
061149 -               ..
061150 -              sales tax                              340
061151 -
061152 -                                                 ---------
061153 -                                                   4,540
061155 -  ..
061156 - Chas offered this system for.................... $3,840
061158 -  ..
061159 - This is a nominal savings of about $700.
061161 -  ..
061162 - We drove down the street to the Good Guys.
061164 -  ..
061165 - We could not find a salesman, but examined a number of floor models
061166 - for 42" plasma televisions.  Could not find a Panasonic.  They systems
061167 - on display with comparable features cost over $4,000, with tax added.
061169 -  ..
061170 - We returned to Circuit City and found Chas in the show room.  He had
061171 - changed the list price for the Panasonic Vienta from $3,600 to $3,100.
061173 -  ..
061174 - Millie purchased the Panasonic system for the total amount of $3,840,
061175 - which Chas quoted earlier as including tax, extended warranty for
061176 - $500, and the power surge protection.  For some reason the invoice
061177 - shows the service contract costs $550. ref SDS 0 0V46
061179 -  ..
061180 - Chas offered to sell a service for adding HD television service by
061181 - Comcast.  Millie agreed.  This made the total price $3,824.96, as
061182 - follows...
061325 -             ..
061326 -            Shop with us online at...
061327 -
061328 -                     http://www.circuitcity.com
061330 -  ..
061331 - Documentation includes...
061332 -
061333 -    1.  Cityadvantage Big Screen Performance Kit
061334 -
061335 -        This manual has information on....
061336 -
061337 -        a.  Service, support and supplemental offers and coupons.
061339 -             ..
061340 -        b.  Registration
061342 -             ..
061343 -        c.  Cityadvantage protection plan
061345 -             ..
061346 -        d.  Quick Start Guide................. page 1
061347 -
061348 -            Register now
061349 -
061350 -            1.  Product Code................... bstv1
061351 -
061352 -                You must first register online to take advantage of all
061353 -                the bonus offers in your Cityadvantage performance kit.
061354 -
061355 -                   http://www.cityadvantagekit.com
061356 -
061357 -                ...and enter product code.
061359 -  ..
061360 - Tried to register.  The Circuit City website asks for a user name and
061361 - a password.  There is no evident place to enter a product code.
061363 -  ..
061364 - Circuit City's document continues...
061365 -
061366 -            2.  Enter sales receipt. ref SDS 0 FT3F
061368 -                 ..
061369 -            3.  Help and Service
061370 -
061371 -                Contact support team....
061372 -
061373 -                     800 442 2518
061375 -  ..
061376 - Called this number and was given other numbers to call.  They a voice
061377 - came online saying they are too busy to help, and asked to leave a
061378 - number.
061380 -  ..
061381 - Called Circuit City....
061382 -
061383 -        925 827 5555
061384 -
061385 - ...talked to John.
061387 -  ..
061388 - John said that Chas is the sales manager.
061390 -  ..
061391 - John said that customers who purchase a Cityadvantage protection plan,
061392 - as Millie did, per above, ref SDS 0 0V46, are not required to register
061393 - the product, and so can ignore instructions in the Cityadvantage
061394 - Proection Plan manual, per above. ref SDS 0 6E4I
061396 -  ..
061397 - John advised that Chas submitted the Cityadvantage Protection Plan
061398 - Manual in order to provide the bonus offers and coupons in the manual.
061399 -
061400 -
061401 -    2.  Home Theater Instructions
061402 -
061403 -        There is a general guide for using large screen televisions.
061405 -         ..
061406 -    3.  Digital Cable Starter Kit for Comcast
061407 -
061408 -        Chas handed Millie a document for configuring Comcast cable
061409 -        television service to support the Panasonic plasma television.
061411 -         ..
061412 -        Chas said that he will notify Comcast to change the
061413 -        configuration for cable television service to use HDTV
061414 -        capabilities of the Panasonic television.  He advised that
061415 -        purchasing the Panasonic television from Circuit City includes
061416 -        $100 worth of services from Comcast.  Ths is reflected in the
061417 -        brochure he submitted that says in part...
061419 -         ..
061420 -        Get $100 worth of savings.
061422 -         ..
061423 -        When you sign up and redeem the coupon inside, you'll get $100
061424 -        in savings good toward your monthly bill.
061425 -
061426 -
061427 -
061429 -  ..
061430 - Literacy Rates Classical Period thru Middle Ages
061431 -
061432 -
061433 -    Popular literature in ancient greece
061434 -
061435 -    In the introduction we attempted to define popular culture, to
061436 -    determine what qualities and characteristics of which it is
061437 -    composed. We ran into considerable trouble. Everyone has a vague
061438 -    notion, if not a determined opinion, of what modern popular
061439 -    culture is. But when approaching history with these definitions
061440 -    of popular culture, based more or less on modern-day conceptions
061441 -    and examples, we run into further difficulties. Modern popular
061442 -    culture is classified as "popular" according to a number of
061443 -    variables: sales records, best-seller lists, awards, written
061444 -    testimonies, and cultural satauration (that is, how frequently
061445 -    the particular artefact appears in places where it is not
061446 -    expected to. Star Wars is a good example. There is, first of all,
061447 -    the film, whose popularity we can determine through ticket sales.
061448 -    Following that there are the numerous articles written in
061449 -    magazines, newspapers, and trade papers. Then there is the
061450 -    enormous marketing: toys, clothes, books, candy and so on, which
061451 -    is a type of controlled, or guided popularity which indirectly
061452 -    reflects the popularity of the film itself.). All of these means
061453 -    of determining the popularity of something are dependant on
061454 -    written records (of which our hyper-literate society keeps
061455 -    copious amounts, and is somewhat overdependent upon). How then do
061456 -    we begin to determine what areas or artefacts of culture are
061457 -    "popular" in societies that are not only far removed in time, but
061458 -    also lacking, for the most part, the kind of evidence needed?
061460 -     ..
061461 -    The alphabet was introduced to the ancient Greeks in the eighth
061462 -    century BC, but the oral tradition that had existed up to that
061463 -    point continued beyond not only the introduction of reading and
061464 -    writing, but through the Hellenistic age, through the time of the
061465 -    Roman Empire, and well into the middle ages. The history of
061466 -    orality is far longer than that of literacy, and much to our
061467 -    modern surprise, oral culture was preferred over literate
061468 -    culture. While classical Greece (5th - 4th centuries BC) had a
061469 -    substantial body of written material, government documents,
061470 -    inscriptions, and even some archives, the spoken word still had
061471 -    precedence. Literature was intended for an aural audience, to be
061472 -    declaimed or sung. Poetry was accompanied to music and sung
061473 -    before an audience. Herodotus (485-425BC), known as the father of
061474 -    history, wrote a substantial piece of narrative history called
061475 -    Histories, but rather than have copies made to be distributed, he
061476 -    read aloud to audiences. Politics were conducted orally,
061477 -    evidenced in that the closest Greek word to 'politician' was
061478 -    'orator' (rhetor). In legal affairs written testimonies were
061479 -    considered inadequate evidence, though oral testimonies were
061480 -    taken as proof on their own until the later half of the fourth
061481 -    century BC. Reading and writing were part of primary education,
061482 -    but emphasis in higher education was given to rhetoric - the art
061483 -    of public speaking. Socrates (469-399BC), who was later executed
061484 -    for his public protestations of government figures, wrote nothing
061485 -    down, and we know of his work only through what his students
061486 -    wrote out. Plato (428-348BC), a student of Socrates, considered
061487 -    the written word "an inadequate means of true education and
061488 -    philosophy", and although he did write, he wrote in dialogue
061489 -    form. It was the wealthy landowners who attended higher
061490 -    education, who were expected to participate in politics, and
061491 -    therefore were expected be proficient in public speaking. That
061492 -    orality was preferred over literacy is underscored by the fact
061493 -    that, from the 3rd century BC, it was slaves who were employed in
061494 -    copying books and making records. It is also known that slaves
061495 -    often were expected to read aloud to their masters. The dirty
061496 -    work was given to the lowest in society.
061498 -     ..
061499 -    Presumably the reason that the mode of communication so highly
061500 -    valued today was not immediately accepted into all levels of
061501 -    society was that there was no real need.  Orality had and would
061502 -    continue to serve the ancient Greeks just fine.  Studies of Homer's
061503 -    Iliad and Odyssey, written copies of which date from about the
061504 -    eighth century BC, quite close to the presumed date for the
061505 -    introduction of writing, show that the versions we are familiar
061506 -    with may be the final written culmination of a long tradition of
061507 -    oral performance.  There appears to be, in the repitition of a
061508 -    number of phrases, phrase constructions, and occassionally entire
061509 -    verses, a set template that made memorization of the very long
061510 -    epics (several hundred modern-day pages) much easier.  The formula
061511 -    was memorized, and passed on through the generations of singing
061512 -    bards, each performer improvising new words and phrases to fit into
061513 -    the pre-set template.  It is possible, though still hotly debated,
061514 -    that the celebrated Homer was simply the first in a long line of
061515 -    poet performers to write, or have written, the poems out on
061516 -    papyrus.  These studies are important because it helps us to
061517 -    understand how oral culture can be passed on through the
061518 -    generations.  The transfer of history, religion, legends, and
061519 -    values were comunicated through memorized verse and song.  The
061520 -    spoken word was lively, interactive communication, the written word
061521 -    was dead, immobile.
061523 -     ..
061524 -    Literacy rates for any time period before the industrial age (when
061525 -    records were kept somewhat more regularly than previously) are
061526 -    notoriuosly difficult to determine.  Often the factor used to
061527 -    determine the rate is the ability to sign one's name.  This, of
061528 -    course, is problematic because the ability of someone to memorize a
061529 -    certain configuration of shapes and repeat them does not
061530 -    necessarily indicate that they are able to read or write anything
061531 -    else.  There are also numerous levels of literacy: rudimentary to
061532 -    advanced.  Furthermore, the ability to read does not necessitate
061533 -    the ability to write.  Obviously, however, because of amount of
061534 -    written literature, government records, and other written material,
061535 -    a certain percentage of the ancient population was literate.  As we
061536 -    have seen, slaves were taught to read and write, and there is ample
061537 -    graffiti scrawled across the walls of ancient greek ruins, though
061538 -    they are rife with spelling and grammatical errors.
061540 -     ..
061541 -    But even those who were literate do not seem to have been
061542 -    particularly inclined to read. We know that written copies of
061543 -    Greek literature such as the Iliad, were used in schools. The
061544 -    Iliad is an epic poem consisiting of 24 books, or chapters so to
061545 -    speak. Conventionally, each book was copied onto one papyrus
061546 -    roll, so the complete Iliad would consist of 24 papyrus rolls. Of
061547 -    the copies of epic surviving today, there are two times as many
061548 -    fragments of books 1 and 2 as there are of books 3 and 4, and the
061549 -    number of fragments for the rest of the books of the epic
061550 -    steadily diminish thereafter. There are six times more fragments
061551 -    of book 1 than book 24. According to Susan A. Stephens in "Who
061552 -    Read Ancient Novels?", the surviving fragments indicate that
061553 -    following the completion of one's education, which included the
061554 -    reading and perhaps memorization of the first two books of the
061555 -    Iliad, there was no desire to purchase, or have made for
061556 -    themselves, the remaining books of the epic. It was not that
061557 -    Homer's poems were not popular, quite the contrary. They were the
061558 -    source of inspiration for many other poets, who borrowed
061559 -    constructions, even entire verses for their own work. And we know
061560 -    that Homeric bards continued to perform the epics for several
061561 -    centuries after the initial written copy. Additionally, some 600
061562 -    fragments of individual manuscripts of the Iliad have been
061563 -    discovered in the Egyptian desert alone - a far greater number
061564 -    than fragments of other manuscript found there. Presumably there
061565 -    was no need to read the remaining books because they were readily
061566 -    available through performances, and alluded to in speeches and
061567 -    histories.
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