THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: June 25, 2004 02:28 PM Friday; Rod Welch

Knowledge Management using Microsoft Windows Sharepoint Services.

1...Summary/Objective
2...Authentic Conversation Definition Questions Knowledge Management
3...Questions Knowledge Management Definition Authentic Conversation
4...Colabria Social Networks Conversation Innovation Measurement
5...Worker Persona Segmentation Simplicity Measurement Productivity
6...Measurement Productivity Conversation Colabria Value Proposition
7...Employee Experience Concept Value Proposition Colabria Productivity
8...Collaborative Platform Sharepoint Technology for Knowlege Management
9...Sharepoint Microsoft Knowledge Management Healthy Preoccupation Tools
....Groove and Microsoft Take Office Out of the Office

ACTION ITEMS.................. Click here to comment!

1...Authentic conversation definition. ref DRT 1 UR9L

CONTACTS 
0201 - Peter Jones Consulting
020101 - JONES, PETER CONSULTING PJC 020517 060705
0202 - KM Cluster
020201 - Mr. John Maloney; Founder

SUBJECTS
Questions Knowledge Management Seminar in New York on Authentic Conv

1603 -
1603 -    ..
1604 - Summary/Objective
1605 -
160501 - Follow up ref SDS 55 0000, ref SDS 54 0000.
160502 -
160503 -
160504 -
160505 -
160506 -
160507 -
160508 -
160510 -  ..
1606 -
1607 -
1608 - Progress
1609 -
160901 - Authentic Conversation Definition Questions Knowledge Management
160902 - Questions Knowledge Management Definition Authentic Conversation
160903 -
160904 - Follow up ref SDS 55 577G, ref SDS 54 RF6O.
160905 -
160906 - Received ref DRT 1 0001 from John Maloney responding to...
160907 -
160908 -         1.  Gary Johnson's letter on 040625,
160909 -             attached to John's letter............ ref DRT 1 0002
160911 -              ..
160912 -         2.  Cliff Joslyn's letter on
160913 -             040622............................... ref SDS 55 Y64H
160915 -              ..
160916 -         3.  Jack Park's letter on
160917 -             040622............................... ref SDS 55 Y46O
160919 -  ..
160920 - Gary's letter this morning asks the following questions...
160921 -
160922 -         a.  Team room support in documents John referenced in a
160923 -             link to somewhere. ref DRT 1 LO7H
160924 -
160925 -         b.  Social networking conversation in the KM
160926 -             Cluster demonstrate John's Knowledge
160927 -             leadership. ref DRT 1 TQ8L
160929 -              ..
160930 -         c.  Authentic conversation definition. ref DRT 1 UR9L
160932 -  ..
160933 - John cited "authentic conversation in letters on...
160934 -
160935 -                040620............................. ref SDS 53 LZ6O
160936 -                040621............................. ref SDS 54 2U7W
160937 -                040621............................. ref SDS 54 3X4F
160938 -                040621............................. ref SDS 54 XU6F
160939 -                040621............................. ref SDS 54 2U4W
160940 -                040621............................. ref SDS 54 2V5X
160942 -              ..
160943 -         d.  Authentic conversation correlation to Covey's
160944 -             empathic listening. ref DRT 1 ET4F
160946 -              ..
160947 -         e.  Authentic conversation correlation to
160948 -             dialog. ref DRT 1 UT4J
160950 -              ..
160951 -         f.  Authentic conversation for collaboration,
160952 -             coordination, and teamwork. ref DRT 1 MW4N
160954 -  ..
160955 - John does not address any of these questions in his reply letter
160956 - today. ref DRT 1 0001  Jack Park's letter on 040622 presented a role
160957 - for a process of "sensemaking," ref SDS 55 FM5W, which might help
160958 - understand how "authentic conversation" supports social networking for
160959 - a practice of Knowledge Management in the areas of collaboration and
160960 - team work proposed by John. ref SDS 55 I55O
160962 -  ..
160963 - Questions for John continue...
160964 -
160965 -         g.  Transcript distribution for John's seminar
160966 -             on Knowledge Management 040625. ref DRT 1 AY5M
160968 -              ..
160969 -             John says yes....................... ref SDS 0 R25P
160971 -              ..
160972 -         h.  Authentic conversation applied with
160973 -             Microsoft Sharepoint collaboration in
160974 -             teamwork. ref DRT 1 E16K
160976 -              ..
160977 -         i.  Guidance on using just the right amount of
160978 -             technology for the bit part to support
160979 -             Knowledge Management, but not be silly and
160980 -             use too much that is unhealthy preoccupation
160981 -             with tools and tangibles. ref DRT 1 4N3G
160983 -  ..
160984 - John answers these questions, saying that Microsoft Sharepoint is
160985 - outstanding to use for Knowledege Management collaborative platform,
160986 - ref SDS 0 R25Y, without falling prey to unhealthy preoccupation with
160987 - tools and tangibles warned to avoid in the letter on 040622.
160988 - ref SDS 55 F64Y
160989 -
160990 -
160991 -
160992 -
1610 -

SUBJECTS
Colabria Value Proposition Employee Experience Social Networks Conve

2103 -
210401 -  ..
210402 - Colabria Social Networks Conversation Innovation Measurement
210403 - Worker Persona Segmentation Simplicity Measurement Productivity
210404 - Measurement Productivity Conversation Colabria Value Proposition
210405 - Employee Experience Concept Value Proposition Colabria Productivity
210406 -
210407 - John says in his letter...
210408 -
210409 -    1.  You pose excellent questions.  They are really entering the
210410 -        domain of my professional practice, so allow me to introduce
210411 -        Colabria. ref DRT 1 0001
210412 -
210413 -           http://www.colabria.com
210415 -         ..
210416 -    2.  The Colabria value proposition is as follows:
210418 -         ..
210419 -        There is a persuasive and lucrative business argument to
210420 -        fundamentally advancing customer focus, growth, productivity
210421 -        and innovation though a concept called Employee Experience.  By
210422 -        using techniques that emphasis relationships, social networks,
210423 -        worker persona segmentation, collaborative ecosystems,
210424 -        conversation, elegant simplicity and ongoing measurement,
210425 -        fundamental advances in productivity and innovation are
210426 -        achieved. ref DRT 1 HN6F
210428 -  ..
210429 - How does Colabria employee experience worker persona segmentation
210430 - collaboration ecosystem, etc., relate to...
210431 -
210432 -            Intel plan to integrate schedule
210433 -            and diary........................ 910418, ref SDS 2 2744
210434 -
210435 -            Business intelligence proposed
210436 -            by IBM........................... 980226, ref SDS 13 1247
210438 -             ..
210439 -            Previous network centric
210440 -            efforts.......................... 980226, ref SDS 13 2716
210442 -             ..
210443 -            Enterprise management knowledge
210444 -            repository collaboration
210445 -            ecosystem........................ 940522, ref SDS 6 0001
210446 -            proposing many of Colabria
210447 -            ideas.................................... ref SDS 6 MU4U
210449 -             ..
210450 -            Enterprise Knowledge Management
210451 -            improve productivity and worker
210452 -            satisfaction..................... 990213, ref SDS 16 7696,
210454 -             ..
210455 -            Enterprise Resource Planning helps
210456 -            collaborative systems at
210457 -            Boeing........................... 990312, ref SDS 17 8F8F
210459 -  ..
210460 - John's letter continues...
210461 -
210462 -    3.  So, if I'm a bit circumspect in my reply, remember that I would
210463 -        be delighted work directly with you to arrive at practical
210464 -        approaches to sharply advancing your collaborative
210465 -        capabilities.  I can be reached at:  T: 415.902.9676.
210466 -        ref DRT 1 IN6N
210468 -         ..
210469 -    4.  Meanwhile, concerning your question, "does the KM Cluster
210470 -        distribute a transcript or other form of summary" the answer is
210471 -        absolutely yes. ref DRT 1 WQ7J  You may access outstanding
210472 -        event monographs, presentations, rosters, papers and all KM
210473 -        Cluster event memory using this link:
210475 -             ..
210476 -            On-line Conversation:
210477 -
210478 -                http://www.kmcluster.com/Conversation.htm
210480 -  ..
210481 - This addresses Gary's question about a transcript for John's KM event
210482 - in New York on 040625 (today), per above. ref SDS 0 DZ4G
210484 -  ..
210485 - John's letter continues...
210486 -
210487 -    5.  The monograph for the recent Southern California KM Cluster on
210488 -        Sharing Knowledge, where Boeing people were very active as
210489 -        speakers and participants, is particularly excellent.  You will
210490 -        find it in the Southern California Subweb when you subscribe to
210491 -        the on-line environment. ref DRT 1 JQ8G
210492 -
210493 -
210494 -
210495 -
2105 -

SUBJECTS
Sharepoint Services Microsoft Technology Collaborative Platform Know

4803 -
480401 -  ..
480402 - Collaborative Platform Sharepoint Technology for Knowlege Management
480403 - Sharepoint Microsoft Knowledge Management Healthy Preoccupation Tools
480404 -
480405 - Follow up ref SDS 55 577G, ref SDS 54 RF6O.
480406 -
480407 -    6.  Furthermore, you will notice our collaborative platform is
480408 -        Windows SharePoint Services.  The major version released in
480409 -        late October 2003 is outstanding in every regard. (I had a hand
480410 -        in some of the major design decisions, but that's another
480411 -        story.), ref DRT 1 1F8N
480413 -  ..
480414 - Would help for John to list a few tasks, processes, and examples of
480415 - work product that illustrate "outstanding" support for Knowledge
480416 - Management.  On 020822 John urged people to avoid KM technology
480417 - gagets. ref SDS 42 JT5O  A few days ago, John underscored his letter
480418 - on 020822 by observing on 040622 that technology has only a bit part
480419 - for Knowledge Management, and says this is a "bitter pill" for
480420 - technologists to accept. ref SDS 55 F74Q
480421 -
480422 -            [On 060211 Microsoft "dashboard" standard to integrate and
480423 -            navigate mutliple tasks adopted by Iris open source
480424 -            technology developed by SRI CALO project sponsored by DARPA
480425 -            reported by Jack Park. ref SDS 58 JP7I
480427 -  ..
480428 - This context leaves open the question of what can be "outstanding"
480429 - about a "bit part" for Knowledge Management.
480431 -  ..
480432 - John's letter continues...
480433 -
480434 -    7.  Colabria offers deep specialization in SharePoint and has led
480435 -        major implementations.  Major train wrecks with collaborative
480436 -        technologies are commonplace.  It makes sense and saves huge
480437 -        sums of money to triangulate your deployments with trusted and
480438 -        respected, non-vendor/consultant third-parties. ref DRT 1 MF9J
480440 -  ..
480441 - John's suggestion to invest time using triangulation mechanics for
480442 - making sense determining deployment of collaborative technologies even
480443 - though he feels that tools only have a "bit part" in the future of
480444 - Knowledge Management, reported on 040622, ref SDS 55 F74Q, aligns with
480445 - Jack Park's letter on the same day that proposed "sensemaking" for
480446 - Knowledge Management. ref SDS 55 FM5W
480448 -  ..
480449 - Pythagoras developed linear triangulation mechanics many centuries
480450 - ago, reviewed on 040312. ref SDS 49 U69G  Flexibility in the rule John
480451 - presented on 040620 that folks avoid 19th century linear, mechanistic,
480452 - reductionist thinking, ref SDS 53 K47Q, seems to have given Colabria
480453 - flexibility for deep specialization using Sharepoint support for
480454 - Knowledge Management portals, overcoming worry in John's letter on
480455 - 040622. ref SDS 55 F66R
480457 -  ..
480458 - John's letter continues...
480459 -
480460 -    8.  The major mistake made with collaboration technologies is
480461 -        failing to take an architecturally-led approach to building
480462 -        Engelbart's 'capabilities infrastructure.' It is key to
480463 -        optimize the well-being of collaborative ecosystem over time.
480464 -        ref DRT 1 QG4F  Shamelessly, that is Colabria's principal
480465 -        expert services offering....
480466 -
480467 -            http://www.colabria.com/technology.html.
480469 -  ..
480470 - On 991222, Doug cited his 1992 article for capabilities infrastructure
480471 - that augments intelligence. ref SDS 21 C742
480473 -  ..
480474 - John asked for feedback on Doug's Colloquium at Stanford, ref SDS 21
480475 - 0893; a letter to John provides feedback.
480477 -  ..
480478 - On 000327 Doug cited earlier work that further describe requirements
480479 - for improving capabilities infrastructure for knowledge work.
480480 - ref SDS 23 3971
480482 -  ..
480483 - On 000407 Doug's letter describes granular addressability as a
480484 - critical component to improve communications. ref SDS 24 2484
480486 -  ..
480487 - John's letter continues...
480488 -
480489 -    9.  Concerning the worldwide nature of the KM Cluster, ref DRT 1
480490 -        GH4M, the E100 Global Knowledge Leadership Map may interest you
480491 -        and others:
480492 -
480493 -           http://www.entovation.com/kleadmap/index.htm
480495 -  ..
480496 - Very gratifying to learn that the world's top software vendor has
480497 - produced outstanding Sharepoint technology for Knowledge Management,
480498 - as John dramatically discloses in his letter today. ref SDS 0 R25Y
480499 - Many have worried that, while Microsoft leads in selling innovations
480500 - like the DOS operating system, reported on 960612, ref SDS 11 2222,
480501 - the Windows operating system, ref SDS 11 7744, wordprocessing, and
480502 - spreadsheets, but success hampers big, bureaucratic organizations from
480503 - developing innovations, noted in an article on 910418, ref SDS 2 MW8N,
480504 - and reviewed recently on 040203, ref SDS 47 MB7K  For example, on
480505 - 970222 Larry Ellison at Oracle urged Microsoft to innovate a stronger
480506 - use for computers than information technology with 10 ways to
480507 - underline, and 8 ways to bold. ref SDS 12 3967
480509 -  ..
480510 - Later on 010510 Steve Balmer reported Microsoft hoped to produce tools
480511 - that improve productivity. ref SDS 32 8Y8H  This may have led to the
480512 - breakthrough John reports today, per above. ref SDS 0 R25Y
480514 -  ..
480515 - Balmer also explained how the Microsoft executive team hit develops
480516 - ideas through a process of conversations...
480517 -
480518 -            "....we sat around and talked about the fundamental
480519 -            transformations that are going on.  And it took us a while,
480520 -            frankly, to -- what should I say? -- bake it as the-- as
480521 -            the XML and dot-net revolution.  And then we had to really
480522 -            ask what does it really mean, what it doesn't mean.  We
480523 -            spent more time in that kind of weekly strategy
480524 -            brainstorming. ref SDS 32 656F
480526 -  ..
480527 - "Sitting around talking" sounds like authentic conversation for
480528 - Knowledge Management, shown in the study of John's correspondence
480529 - listed on 040621, ref SDS 54 ZS5M  Clearly, as early as 2001,
480530 - Microsoft was working hard to avoid unhealthy preoccupation with tools
480531 - and tangibles, urged in John's letter on 040622, ref SDS 55 F64Y,
480532 - because "just talking" is effective knowledge management, noted in
480533 - John's letter on 010114 ref SDS 30 EK3I
480535 -  ..
480536 - Seasoned thought leadership from years of conversations at seminars on
480537 - healthy knowledge ecosystems, illustrated by John's letter on 040620,
480538 - ref SDS 53 XN5M, undoubtedly aided collaboration with Microsoft on
480539 - product design, as John relates today, ref SDS 0 R25Y, of a bit part
480540 - for Sharepoint in Knowledge Management, called out in John's letter on
480541 - 040622. ref SDS 55 F74Q  Emphasis on social networking and authentic
480542 - conversations presented on 040620, ref SDS 53 MQ40, demonstrate shared
480543 - values with microsoft.
480545 -  ..
480546 - Sharepoint was reviewed on 020822. ref SDS 42 H2YS  Microsoft concurs
480547 - with John's assessment today of outstanding technology for
480548 - collaboration portals.
480550 -  ..
480551 - At that time, John said in a letter that...
480552 -
480553 -        The genius of Groove Networks is in putting social networks
480554 -        ahead of technology.  It is that simple.  Their intermodal
480555 -        collaboration and social tooling achieves the breakthrough to
480556 -        truly augment human intelligence and boost Collective IQ
480557 -        overall.  Today, nothing else comes close. ref SDS 42 Q51C
480559 -  ..
480560 - This lines up pretty well with John's strong recommendation favoring
480561 - Sharepoint today, per above. ref SDS 0 R25Y
480563 -  ..
480564 - Research today found....
480565 -
480566 -    Intranet Journal
480567 -
480568 -    Groove and Microsoft Take Office Out of the Office
480569 -
480570 -              http://www.intranetjournal.com/articles/200307/ij_07_16_03a.html
480572 -     ..
480573 -    Troy Dreier
480575 -     ..
480576 -    030716
480578 -     ..
480579 -    Groove Networks [and]...  Microsoft's SharePoint pairing brings big
480580 -    benefits to mobile intranet users.  ...together they offer an ideal
480581 -    solution for mobile professionals that neither alone can provide.
480583 -     ..
480584 -    Microsoft's SharePoint tools let users create centralized document
480585 -    repositories for online collaboration.  Any team could have an
480586 -    impromptu online space to store and exchange documents in minutes.
480588 -     ..
480589 -    Groove Networks lets workers create virtual meeting spaces. work on
480590 -    collaborative documents, host meetings, and keep track of projects.
480592 -     ..
480593 -    The two products complement each other nicely.
480595 -     ..
480596 -    SharePoint gains the ability to securely serve documents to mobile
480597 -    workers.  Groove Workspace doesn't have document management
480598 -    features, so it gains an entirely new valuable function.
480600 -     ..
480601 -    Schedule data from your SharePoint site will automatically be
480602 -    duplicated on your Groove meeting place.
480604 -     ..
480605 -    The collaboration will offer two new features: document librarian
480606 -    and an integration with InfoPath.
480608 -     ..
480609 -    InfoPath is a desktop XML form creation tool that will let users
480610 -    build robust forms that link to databases.  Groove, in turn, will
480611 -    let users carry these form libraries in their Groove Workspaces,
480612 -    fill in the forms on the go (for example, when meeting with
480613 -    clients), then have the answers automatically synchronized with a
480614 -    central database when the user returns to his or her office.
480616 -     ..
480617 -    The document librarian will add a check-in/check-out feature to
480618 -    the SharePoint Portal Server 2.0 (part of Office 2003 and a
480619 -    separate product from Windows SharePoint Services). If you've ever
480620 -    had a colleague unknowingly overwrite your changes to a document,
480621 -    you know what a boon this will be.
480622 -
480623 -
480624 -
480625 -
480626 -
480627 -
480628 -
4807 -
Distribution. . . . See "CONTACTS"