CONTACTS 
0201 - KM Cluster                                                                                                                                                         O-00000732 0101
020101 - Mr. John Maloney; Founder
0202 - University of Colorado                                                                                                                                             O-00000603 0201
020201 - Mr. Thomas K. Landauer, Ph.D.

SUBJECTS
Rigid Analytic Mechanistic Thinking Styles Ill Suited for Knowledge-

5303 -
5303 -    ..
5304 - Summary/Objective
5305 -
530501 - Follow up ref SDS 52 0000. ref SDS 43 0000.
530502 -
530503 -
530504 -
530505 -
530507 -  ..
5306 -
5307 -
5308 - Progress
5309 -
530901 - Giving Up Knowledge Mangement Seminar Communication Too Complex
530902 - KM Seminar Objects 20th Century Reductionist Linear Control Dominence
530903 - Control Management Linear Reductionist Technocracy Rejected by KM
530904 - Linear Reasoning Alphabetic Mind Construct Manage Cause Effect Reject
530905 -
530906 - Follow up ref SDS 52 RF6O.
530907 -
530908 - Received ref DRT 1 0001 from John Maloney responding to the letter to
530909 - him, ref DIP 2 0001 submitted yesterday, ref SDS 52 6P5M, and
530910 - objecting to John's letter, ref DRP 2 0001, transmitting a press
530911 - release for an upcoming seminar on Knowledge Management. ref SDS 52
530912 - RF6O
530914 -         ..
530915 -    1.  Thanks for your message [on 040620, ref SDS 52 6P5M] and nice
530916 -        to hear from you! ref DRT 1 0001
530918 -         ..
530919 -    2.  I must admit finding your occasional epistles jarring and a bit
530920 -        of an ambush.  You intransigence and dogma concerning knowledge
530921 -        management is also somewhat offensive and counterproductive.
530922 -        ref DRT 1 ID68
530924 -         ..
530925 -    3.  If you ask around, particularly with the distinguished people
530926 -        you mentioned and the luminaries you CC:ed, you will probably
530927 -        find there is a strong consensus that rigid, analytic and
530928 -        mechanistic thinking styles of the Industrial Era are
530929 -        ill-suited for a knowledge-based organizations and economies.
530930 -
530931 -           [On 040622 John's follow up letter confirms objection
530932 -           to complementarity between conversation and tools.
530933 -           ref SDS 53 G59K
530935 -            ..
530936 -           [On 050325 John reportedly used similar language for a
530937 -           speech in London. ref SDS 56 GP3G
530939 -  ..
530940 - "Concensus" in work practices become industry standards.  ISO 9000 and
530941 - 10006 criteria require traceability to original sources that verifies
530942 - accuracy of communications.  Authenticated conversation strengthens
530943 - quality of daily work, reviewed on 950721. ref SDS 13 1740  FAR part
530944 - 4.801 is another standard that requires documentation of accuracy to
530945 - save lives, time, and money, reviewed on 020504. ref SDS 40 XV7L
530947 -  ..
530948 - John's perspective can be aided with examples of "knowledge-based
530949 - organizations and economies"  For example is the KM Cluster a
530950 - "knowledge-based economy"?  How about Microsoft, Boeing, Stanford
530951 - University, Exon, Enron, FDA, CIA, US Navy, IBM, UAL -- are all or any
530952 - of these "knowledge-based economies," and what are they doing today,
530953 - that is different from 10 years ago, 100 years ago with respect to
530954 - creating and applying knowledge to advance productivity, earnings, and
530955 - stock prices?
530957 -  ..
530958 - John is correct to discourage "rigid" thinking that is antithetical to
530959 - effective analysis, called out by Drucker, reviewed on 931130.
530960 - ref SDS 6 4496  Everyone agrees that rigid analysis is an oxymoron
530961 - that has no place in serious discussion of knowledge tools and
530962 - practices.
530964 -  ..
530965 - Flexibile tools and practices enable the microscope of analysis and
530966 - the telescope of discovery to find connections of cause and effect in
530967 - complex scenarios that yield the secrets of nature, including human
530968 - relationships using reality monitoring, reviewed on 021118,
530969 - ref SDS 45 QS8H  Understanding linear mechanics of cause and effect
530970 - from the elemental irreversability of time empowers human intelligence
530971 - to predict the future, under the locality principle, reviewed on
530972 - 040312. ref SDS 48 YH4G  The record on 890523 presents requirements
530973 - for flexible design balance chronology that orders daily life within
530974 - structures of contex, and further with patterns connecting cause and
530975 - effect that yield the power of knowledge. ref SDS 1 P13O
530977 -  ..
530978 - For example, alphabet technology is a flexible mechanism for rendering
530979 - the power of human thought, explained in NWO. ref OF 9 0846  This
530980 - power that makes people superhuman, reported on 010622, ref SDS 33
530981 - N668, is leveraged by a new, flexible "knowledge space" technology for
530982 - common storage and precision access, ref OF 11 PX6J, that extends
530983 - traditional grammar for constructing analysis to manage daily work.
530984 - ref OF 11 CO5U
530985 -
530986 -
530987 -
5310 -

SUBJECTS
Silly Ignores Laws of Nature that Locality Principle Drives Power Kn

7403 -
740401 -  ..
740402 - Silly Ignores Laws of Nature that Locality Drives Power Knowledge
740403 - Management Practice Civilization Communication Literacy Traceability
740404 -
740405 -
740406 - John's letter continues...
740407 -
740408 -    4.  At best, the industrial revolution is only 200 years old and
740409 -        the concept of management is less than a 100 years old.  Your
740410 -        remark, "...past two (2) mellineia (sic) that guides the
740411 -        practice of management..." is just plain silly. ref DRT 1 ID77
740413 -  ..
740414 - "Silly" is a derisive claim of error in analysis disconnected from
740415 - reality, as occurs when elemental laws of nature are ignored, e.g.,
740416 - gravity, locality, time, entropy, or when professional standards are
740417 - ignored, or when regulations for good management are ignored because
740418 - it was faster and easier to rely on conversation rather than the
740419 - record, all causing devestating mistakes, loss of life, time, and
740420 - money, as NASA's Chief Administrator testified on 030826. ref SDS 47
740421 - 8K4G
740423 -  ..
740424 - The letter to John on 040620 says experience from the past two (2)
740425 - millennia guides the practice of management. ref SDS 52 T75J  Literacy
740426 - is a strong practice that originated in 700 BC.  It was widely used by
740427 - the Romans for managing affairs of state from the beginning of the
740428 - common era, and continues to the present day, shown by research on
740429 - 991108, ref SDS 28 5628, and further illustrated by John's letter.
740430 - Religious and legal practice of linking back to original sources
740431 - implements the locality principle to discover and retain connections
740432 - of cause and effect that yield the power of knowlede, reviewed on
740433 - 040312, ref SDS 48 YH4G, and further explained in NWO, noting that
740434 - religion was the first management practice. ref OF 10 4723
740436 -  ..
740437 - For example, religion and legal practices yield connections that link
740438 - back to original sources under the locality principle.  Training and
740439 - continual learning reinforce goals, policies, and practices with
740440 - meetings once a week.  Confession provides quality control to identify
740441 - problems for continual improvement.
740443 -  ..
740444 - Peter Drucker maintains that accounting is the best business practice,
740445 - reviewed on 980101. ref SDS 18 0627  Accounting was used to manage
740446 - trade in Sumeria during ancient times. ref SDS 0 ZT6G  The Code of
740447 - Hammurabi standardized practices for commercial enterprise,
740448 - approximately 2200 BC. ref SDS 0 ZT7W  Double-entry bookkeeping
740449 - evolved in 14th century Italy (e.g., Genoa, Venice, Florence) to
740450 - manage expanding commerce and taxation requirements. ref SDS 0 G13F
740451 - Clearly, hard won experience through this period has been filtered
740452 - into laws and standards for good management to lift productivity that
740453 - saves lives, time, and money through stronger communications and
740454 - accounting practices.
740456 -  ..
740457 - John's comment that 2,000 years of experience developing practices for
740458 - working intelligently called out in POIMS, ref OF 3 1X6G, is "silly,"
740459 - ref SDS 0 LV6J, seems misplaced.  The people at Enron, reported on
740460 - 020204, ref SDS 39 0001, the people in the Columbia Space Shuttle,
740461 - reported on 030202, ref SDS 46 0001, the people in the World Trade
740462 - Center on 010911, ref SDS 35 YNGH, would not feel that accurate
740463 - analysis "connecting the dots" of cause and effect is "silly," as John
740464 - proposes in his letter today. ref SDS 0 LV6J
740466 -  ..
740467 - John's reference to the industrial revolution 200 years ago is
740468 - unclear. ref SDS 0 LV6J  This history is not mentioned in the letter
740469 - to John yesterday. ref SDS 52 6P5M  The representation in John's
740470 - letter that the practice of "management" is less than 100 years old is
740471 - not supported by the record.
740473 -  ..
740474 - Management and communication practices parallel the rise of
740475 - civilization with community action, as presented above, ref SDS 0
740476 - Y33H, and reported on 950327. ref SDS 10 WO9P
740477 -
740478 -             [On 070126 case study using computers for good management
740479 -             evolves to Knowledge Management, and then devolves into
740480 -             giving up, relying on conversation. ref SDS 61 QH8L
740482 -  ..
740483 - Research on the Internet....
740484 -
740485 -              http://www.sba.muohio.edu/snavely/history.htm
740487 -           ..
740488 -          Hammurabi Management Practice of Laws and Governance
740489 -          History and Origins of Management
740490 -
740491 -          Presented by William B. Snavely, 1997
740492 -
740493 -    3000 BC        Sumerians begin keeping records and accounting
740494 -                   for government and commerce
740496 -                    ..
740497 -    2000 BC        Egyptians recognize need for planning, organizing &
740498 -                   controlling...
740499 -
740500 -                   • 100,000 slaves to build pyramids
740501 -                   • Planning & authority structure essential to meet
740502 -                     goals
740504 -                    ..
740505 -    1800 BC        Babylonians establish the Code of Hammurabi in
740506 -                   Mesopotamia, ref OF 23 0001
740507 -
740508 -                     Text of code. ref OF 23 WO3H
740509 -
740510 -                       http://www.wsu.edu/~dee/MESO/CODE.HTM
740512 -                      ..
740513 -                     Analysis and history of code. ref OF 23 A027
740514 -
740515 -                       http://www.fordham.edu/halsall/ancient/hamcode.html
740517 -                      ..
740518 -                   • Standards for wages, Obligations of businessmen,
740519 -                     Penalties
740520 -                   • Set control system - targets for effective
740521 -                     control
740523 -                    ..
740524 -    500 - 350 BC   Greeks introduce specialization & scientific method
740525 -
740526 -                   • Specialization is the cornerstone of organization
740528 -                    ..
740529 -    325 BC         Alexander the Great: Use of Staff & Unity of
740530 -                   Command
740532 -                    ..
740533 -    300 BC-300 AD  Romans introduce centralized organization
740534 -
740535 -                   • Effective communication & centralized control
740536 -                     systems
740538 -                    ..
740539 -    1436           The Arsenal of Venice employs an assembly line
740540 -
740541 -
740542 -
740543 -
7406 -

SUBJECTS
Accounting Double Entry Bookkeeping Enabling Forces Accounting Simil

A203 -
A20401 -           ..
A20402 -          Accounting Double Entry Bookkeeping Enabling Forces
A20403 -          Enabling Forces Accounting Similar Intelligence Support
A20404 -          Communication Metrics Enabling Forces Similar Accounting
A20405 -
A20406 -
A20407 -    1494           Double entry bookkeeping accurate accounting
A20408 -                   "Arithmetic, Geometria, Proportioni et
A20409 -                   Proportionalita," written by Luca Paciolo, published
A20410 -                   in Venice, Italy
A20412 -                    ..
A20413 -                   CPA Finder...
A20414 -
A20415 -                       http://www.cpafinder.com/accounting/history-accounting.html
A20417 -                    ..
A20418 -                   Enabling forces advanced accounting practice...
A20419 -
A20420 -                      Private property
A20421 -
A20422 -                         The power to change ownership, because
A20423 -                         bookkeeping is concerned with recording the
A20424 -                         facts about property and property rights.
A20426 -                       ..
A20427 -                      Capital
A20428 -
A20429 -                         Wealth productively employed, because
A20430 -                         otherwise commerce would be trivial and
A20431 -                         credit would not exist.
A20433 -                       ..
A20434 -                      Commerce
A20435 -
A20436 -                         The interchange of goods on a widespread
A20437 -                         level, because purely local trading in small
A20438 -                         volume would not create the sort of press of
A20439 -                         business needed to spur the creation of an
A20440 -                         organized system to replace the existing
A20441 -                         hodgepodge of record-keeping.
A20443 -                       ..
A20444 -                      Credit
A20445 -
A20446 -                         The present use of future goods, because
A20447 -                         there would have been little impetus to
A20448 -                         record transactions completed on the spot.
A20450 -                       ..
A20451 -                      Writing
A20452 -
A20453 -                         A mechanism for making a permanent record in
A20454 -                         a common language to overcome limits of human
A20455 -                         memory.
A20457 -                       ..
A20458 -                      Money
A20459 -
A20460 -                         The "common denominator" for exchanges,
A20461 -                         since there is no need for bookkeeping
A20462 -                         except as it reduces transactions to a set
A20463 -                         of monetary values.
A20465 -                       ..
A20466 -                      Arithmetic
A20467 -
A20468 -                         A method of computing the monetary details
A20469 -                         of the deal.
A20471 -                       ..
A20472 -                      Many of these factors existed in ancient times,
A20473 -                      but, until the Middle Ages, they were not found
A20474 -                      together in a form and strength necessary to push
A20475 -                      man to the innovation of double entry.  Writing,
A20476 -                      for example, is as old as civilization itself,
A20477 -                      but arithmetic - the systematic manipulation of
A20478 -                      number symbols - was really not a tool possessed
A20479 -                      by the ancients.  Rather, the persistent use of
A20480 -                      Roman numerals for financial transactions long
A20481 -                      after the introduction of Arabic numeration
A20482 -                      appears to have constrained the earlier creation
A20483 -                      of double-entry systems (Alexander, 2002).
A20485 -                       ..
A20486 -                      Nevertheless, the problems encountered by the
A20487 -                      ancients with their record keeping, control and
A20488 -                      verification of financial transactions were not
A20489 -                      entirely different from the types that are
A20490 -                      experienced today. Governments, in particular,
A20491 -                      have had strong incentives to maintain careful
A20492 -                      records of receipts and disbursements -
A20493 -                      particularly concerning taxes. Moreover, in any
A20494 -                      society where individuals accumulated wealth,
A20495 -                      there was a desire by the rich to perform audits
A20496 -                      on the honesty and skill of slaves and employees
A20497 -                      entrusted with asset management. Despite these
A20498 -                      similarities with today's problems, the absence
A20499 -                      of the above-listed antecedents to double entry
A20500 -                      bookkeeping made the job of an ancient
A20501 -                      accountant extraordinarily difficult. In
A20502 -                      societies where virtually everyone was
A20503 -                      illiterate, writing materials costly, numeration
A20504 -                      difficult and money systems inconsistent, a
A20505 -                      transaction had to be extremely important to
A20506 -                      justify keeping an accounting record (Alexander,
A20507 -                      2002).
A20508 -
A20509 -
A20510 -
A20511 -
A206 -

SUBJECTS
Silly Ignores Laws of Nature that Locality Principle Drives Power Kn

A503 -
A50401 -  ..
A50402 - History of Management continues
A50403 -
A50404 -    1525           Niccolo Machiavelli "The Pragmatic Uses of Power"
A50405 -
A50406 -                   • The end justifies the means
A50407 -                   • Realistic guidelines for the use of power
A50409 -                    ..
A50410 -    1776           Adam Smith "Wealth of Nations"
A50411 -
A50412 -                   • Emphasized division of labor
A50413 -                   • Specialization & profit - keys to private
A50414 -                     enterprise
A50416 -                    ..
A50417 -    1800           Eli Whitney with invention of Cotton Gin comes...
A50418 -
A50419 -                   • Interchangability of parts
A50420 -                   • Cost accounting
A50421 -                   • Quality control
A50423 -     ..
A50424 -    1832           Charles Babbage - First to study Management
A50425 -                   scientifically
A50426 -
A50427 -                   • Identified division of labor as key
A50428 -                   • Demonstrated world's first mechanical calculator
A50429 -                   • Father of Computers
A50431 -                    ..
A50432 -    1881           Wharton School (U. Penn) - First College of
A50433 -                   Business
A50435 -                    ..
A50436 -    1900           Max Weber - Father of Bureacracy
A50438 -                    ..
A50439 -    1900           Frederick W. Taylor - Father of Scientific
A50440 -                   Management
A50441 -
A50442 -                   • Stresses "One Best Way" to do a job
A50443 -                   • Bethlehem Steel - Pig Iron Experiments
A50444 -                   • Died while winding his watch
A50446 -                    ..
A50447 -    1900           Frank Gilbreth "Cheaper by the Dozen"
A50448 -
A50449 -                   • Independent of Taylor but same approach
A50450 -                   • Time & motion studies - reduce fatigue & increase
A50451 -                     performance
A50452 -                   • Died in a phone booth
A50454 -                    ..
A50455 -    1910           Munsterberg
A50456 -
A50457 -                   • Application of psychology to field of management
A50458 -                   • Died while addressing coeds at Radcliffe
A50460 -                    ..
A50461 -    1916           Henri Fayol
A50462 -
A50463 -                   • First complete theory of management
A50464 -                   • Established functions of management
A50465 -                   • Father of the Process Approach
A50467 -                    ..
A50468 -    1927           George Elton Mayo
A50469 -
A50470 -                   • Western Electric "Hawthorne Studies"
A50471 -                   • Social needs as motivators - Father of Human
A50472 -                     Relations
A50473 -                   • Impact of group interaction and group norms
A50474 -                   • The "Hawthorne Effect" in research
A50476 -                    ..
A50477 -    1938           Chester Barnard "Functions of the Executive"
A50478 -
A50479 -                   • Theory of organization, importance of effective
A50480 -                     communication
A50481 -                   • "The ultimate source of authority is the
A50482 -                     subordinate, who chooses to either accept or
A50483 -                     reject orders given by the manager."
A50485 -                    ..
A50486 -    1940 - 1994    W. Edwards Deming - Father of TQM
A50487 -
A50488 -                   • 14 principles to follow and 7 deadly diseases
A50489 -                     to avoid
A50491 -     ..
A50492 -    1993           Peter Drucker - Preeminent 20th Century Management
A50493 -                   Expert.
A50494 -
A50495 -                   •  Knowledge work transformation from physical labor
A50496 -                      key to productivity, reviewed 931130, ref SDS 5
A50497 -                      8229; substitute "brain for brawn," ref SDS 5
A50498 -                      2134,
A50500 -                       ..
A50501 -                   •  Innovation invest sunshine profits in continual
A50502 -                      learning by experimenting to discover business
A50503 -                      products, methods, and practices of tomorrow,
A50504 -                      ref SDS 5 1504, only path for survival of
A50505 -                      enterprise in changing markets. ref SDS 5 8955
A50507 -                       ..
A50508 -                   •  Analysis core management responsibility to learn,
A50509 -                      plan, and direct the work based on connecting the
A50510 -                      dots of cause and effect that yields the power of
A50511 -                      knowledge for predicting and controlling the
A50512 -                      future. ref SDS 6 4496
A50513 -
A50515 -  ..
A50516 - Another source comments on...
A50517 -
A50518 -          The History of Management
A50519 -          Management Guru
A50520 -          Edwin Lee Makamson, PhD
A50521 -          emakamson@cox.net
A50522 -          52 Estate Drive
A50523 -          Hampton, Virginia 23666
A50524 -          757 827-5671
A50525 -
A50526 -              http://www.mgmtguru.com/mgt301/301_Lecture1Page2.htm
A50528 -     ..
A50529 -    In its broadest possible usage the idea of "management" is as old
A50530 -    as human society, certainly "governance" or "rule" of people in
A50531 -    ancient tribes, kingdoms, and empires engages the notion of
A50532 -    "managing". In ancient Egypt the rise of the state and its
A50533 -    bureaucracy to create pyramids and canals rested on a state
A50534 -    monopoly of wealth and power administered through delegated
A50535 -    authorities. State planning that included predictions in the rise
A50536 -    of the Nile waters, forecasts of crops, and forecasts of state
A50537 -    income tax revenues illustrate what are modern management
A50538 -    techniques. Similarly, in China the emergence of the state
A50539 -    governed by a large civil service administering uniform and formal
A50540 -    policies over remote territories established "managerial"
A50541 -    practices characteristic of today's global companies. The later
A50542 -    rise of the Roman Empire and the rule of Roman order and law
A50543 -    backed by a state hierarchy established principles for the
A50544 -    management of modern constitutional governments. Nicollo
A50545 -    Machiavelli's The Prince written near the turn of the 16th century
A50546 -    as a treatise on governance of Italian principalities by the
A50547 -    Medici family is today a recommended reading for every student of
A50548 -    management, as it vividly portrays a managerial style in which the
A50549 -    "ends justifies the means."
A50551 -     ..
A50552 -    Moreover, warfare and the role of the general in the management
A50553 -    and strategies of troops and armies convey many of the concepts
A50554 -    adapted to modern use in the management of a corporation. Students
A50555 -    of management strategy today often study the Art of War by Sun
A50556 -    Tsu, the 13th century Chinese military genus, or On War by Carl
A50557 -    Von Clausewitz, the Prussian general and military strategist of
A50558 -    the ninetieth century.
A50559 -
A50560 -
A50561 -
A50562 -
A50563 -
A50564 -
A506 -

SUBJECTS
Alphabet Technology Refine Improve Text Accurate Memory Avoid Error

AK03 -
AK0401 -  ..
AK0402 - Science Quantum Mechanics Misapplied Marketing Knowledge Management
AK0403 - Complexity Construct by Emergent Forces Understanding Unified Theory
AK0404 - Hawking Feels a Unified Theory of the Universe Build More Complexity
AK0405 -
AK0406 - John's letter continues...
AK0407 -
AK0408 -
AK0409 -    5.  "I think the next century will be the century of complexity."
AK0410 -        --Stephen Hawking, ref DRT 1 MR7L
AK0412 -  ..
AK0413 - Reliance on complexity and chaos theory reviewed on 040312 from
AK0414 - lectures on 21st century science, ref SDS 49 W46M, and aimed at
AK0415 - understanding origins of the universe under the anthropic principle,
AK0416 - ref SDS 51 QP5L, suggests misplaced reliance on "conversation" for
AK0417 - strategy to improve management, reported on 040620, ref SDS 52 LZ6O,
AK0418 - dealing with challenges of new realities of advancing complexity from
AK0419 - technology that compresses time and distance, explained in NWO.
AK0420 - ref OF 8 1675
AK0422 -  ..
AK0423 - Knowlede Managment questions presented by John's quote and not
AK0424 - addressed in John's letter...
AK0425 -
AK0426 -         What was the context of Hawking's comment?
AK0428 -  ..
AK0429 - Context of information affects meaning and connections that yield
AK0430 - useful knowldge, as set out in NWO. ref OF 9 159O
AK0432 -  ..
AK0433 - Research on the Internet shows useful context on John's quote...
AK0434 -
AK0435 -              http://home.iitk.ac.in/~osegu/External%20Links.html
AK0436 -
AK0437 -            "I think the next century will be the century of
AK0438 -            complexity. We have already discovered the basic laws that
AK0439 -            govern matter and understand all the normal situations. We
AK0440 -            don't know how the laws fit together, and what happens
AK0441 -            under extreme conditions. But I expect we will find a
AK0442 -            complete unified theory sometime this century. That will
AK0443 -            be the end of basic theory. But there is no limit to the
AK0444 -            complexity that we can build using those basic laws. This
AK0445 -            complexity can be biological or electronic". -- Stephen
AK0446 -            Hawking in an interview, Unified Theory Is Getting Closer,
AK0447 -            Hawking Predicts, San Jose Mercury News, January 23, 2000.
AK0449 -  ..
AK0450 - What does complexity mean in the context of Hawking's comments, and
AK0451 - how does it relate to the practice of management in the context of
AK0452 - John's call to abandon linear, mechanistic thinking, called out in his
AK0453 - letter on 040620, ref SDS 52 K47Q, in his press release, ref SDS 52
AK0454 - MQ7M, and in his letter today? ref SDS 0 2U5S
AK0456 -  ..
AK0457 - Doctor James Schombert at the University of Orgeon lectured
AK0458 - extensively for a course on 21st century science, reported on 040312.
AK0460 -  ..
AK0461 - Complexity was presented in Schombert's lecture 8.  Hawking's work on
AK0462 - black holes was presented in lecture 16, ref SDS 51 834F, explaining
AK0463 - work on extending the Standard Model into a "grand unified theory
AK0464 - (GUT) for universal forces, ref SDS 50 834I; and, lecture 24 discussed
AK0465 - unification of universal forces, ref SDS 50 7P6I, along the lines of
AK0466 - Hawking's quote on complexity, per above. ref SDS 0 J29R  Schombert
AK0467 - maintained in 2004, well after Hawking's comments to the San Jose
AK0468 - Mercury News in 2000, that gravitational force remains a difficult
AK0469 - problem to achieve a unified theory of the universe. ref SDS 50 8UST
AK0471 -  ..
AK0472 - This background indicates that complexity is a powerful asset when
AK0473 - managed with tools for adding energy to construct the order connecting
AK0474 - cause and effect that yields the power of knowledge. ref SDS 49 5P9I
AK0475 - When disorder rises complexity, becomes a crushing liability, as set
AK0476 - out in NWO, ref OF 11 Q09I, and reviewed on 040312. ref SDS 49 CA5I
AK0477 -
AK0479 -  ..
AK0480 - Textual Approach Rigid Mechanistic Replaced by Flexible Conversation
AK0481 - Alphabet Technology Text Refine Accuracy Avoid Error in Complexity
AK0482 - Accuracy Literacy Text Alphabet Technology Foundation Civilization
AK0483 -
AK0484 - John's letter continues...
AK0485 -
AK0486 -    6.  In fact, all one needs to do is read your disturbing message
AK0487 -        for prima facie evidence that rigid, mechanistic and textual
AK0488 -        approaches to knowledge-based thinking and opportunities and
AK0489 -        model are patently obsolete. ref DRT 1 ID87
AK0491 -         ..
AK0492 -    7.  I rest my case. ref DRT 1 ID84
AK0494 -  ..
AK0495 - John's "case" is unclear.  He seems to propose that the practice of
AK0496 - literacy to construct textual renderings of human thought using the
AK0497 - mechanics of alphabet technology are "patently obsolete," which
AK0498 - conflicts with his letter using alphabet technology, and further with
AK0499 - civilization that rises on a foundation of literacy skills to refine
AK0500 - and improve construction of complex ideas, and to remember accurately,
AK0501 - per above. ref SDS 0 YZ3K
AK0503 -  ..
AK0504 - Rejection by Knowledge Management establishment of text and the SDS
AK0505 - "approach" adding intelligence with chronology, context, and
AK0506 - connection, set out in POIMS, ref OF 6 8555, seems confirmed by a
AK0507 - study shown below. ref SDS 0 ZS5M  Helps explain why transformation
AK0508 - takes 50 years, reported on 011210. ref SDS 38 R66K
AK0509 -
AK0510 -              [On 040622 experts cite "unhealthy preoccupation with
AK0511 -              tools and tangibles" to support reliance on conversation
AK0512 -              for Knowledge Management. ref SDS 53 F64Y
AK0514 -               ..
AK0515 -              [On 051113 prevailing paradigm paradox culture resists
AK0516 -              new ideas, tools, and methods; experts, establishment
AK0517 -              professional organizations avoid reasoned consideration
AK0518 -              because pressure to maintain revenues selling existing
AK0519 -              capabilities combine with ignorance, fear, and denial,
AK0520 -              everyone is afraid to go first to release the power of
AK0521 -              the Genie in the Bottle, illustrated by Tesla, Atanasoff,
AK0522 -              Mauchly, et al. ref SDS 57 GI6M
AK0524 -               ..
AK0525 -              [On 051130 article in AIA Architect presents management
AK0526 -              habits writing tangible documentation, ref SDS 58 G46F,
AK0527 -              for accurate communications showing alignment with
AK0528 -              objectives, requirements, and commitments. ref SDS 58
AK0529 -              XV7T
AK0531 -  ..
AK0532 - Alphabet technology for writing text using literacy skills is
AK0533 - extremely flexible, not "rigid," as John maintains.  SDS increases the
AK0534 - flexibility of basic literacy for working intelligently, as listed in
AK0535 - NWO, ref OF 11 074X, and so is ideally suited for handling complexity
AK0536 - in the 21st century, especially with added dimensions of grammar,
AK0537 - also, listed in NWO, ref OF 11 CO5U, with support a wide range of
AK0538 - Knowledge Management processes, listed on 011102. ref SDS 37 VC5L
AK0540 -  ..
AK0541 - The letter to John on 040620 shows traceability to original sources
AK0542 - that verifies accuracy connecting cause and effect. ref DIP 2 0001
AK0543 - John's assertion that accuracy and causation are obsolete conflicts
AK0544 - with the universal laws of nature, that require expending energy to
AK0545 - connect cause and effect that yields the power of knowledge;
AK0546 - otherwise, energy dissipates randomly, paralyzing productivity,
AK0547 - reviewed on 040312. ref SDS 48 YH4G
AK0549 -  ..
AK0550 - Research on 990303 reports human memory has very limited span of
AK0551 - attention.  Alphabet technology increases accuracy of memory by orders
AK0552 - of magnitude, ref SDS 24 6120, making people superhuman, reviewed on
AK0553 - 010622. ref SDS 33 N668  The 8 steps using of Communication Metrics
AK0554 - expand the power of knowledge by enabling people to make connections
AK0555 - of cause and effect, as set out in POIMS, ref OF 6 685K, and shown by
AK0556 - this record.
AK0557 -
AK0558 -
AK0559 -
AK0560 -
AK0561 -
AK0562 -
AK06 -

SUBJECTS
Systems Thinking and Conversation Complementary Make Management Effe

B103 -
B10401 -  ..
B10402 - Conversation Linear Mechanistic Communication Textual Connections
B10403 - Complementarity Conversation Intelligence Support for Communication
B10404 - System Thinking and Conversation Make Knoweldge Management Effective
B10405 - Holism Integrated Processes Practices Plan Perform Report Intelligence
B10406 -
B10407 - Follow up ref SDS 52 MQ92.
B10409 -         ..
B10410 -        Networked Structure Complements Conversation for Collaboration
B10411 -
B10412 - John's letter continues...
B10413 -
B10414 -    8.  Rather, it has been discovered that entirely new, holistic,
B10415 -        social, biological, complex, networked structures, system
B10416 -        thinking and conversation offer far better models of how the
B10417 -        knowledge-based world actually works. ref DRT 1 ID91
B10419 -  ..
B10420 - Since John rejects the SDS "textual approach" that "connects the dots"
B10421 - to convert information into knowledge, per above, ref SDS 0 2U6Y,
B10422 - John's comments on holism, social, networked structure etc., sounds
B10423 - like an excuse for relying solely on conversation and ignoring
B10424 - complementary work to perform knowledge management, cited in research
B10425 - on 000307. ref SDS 31 767G  Avoiding time and effort for due diligence
B10426 - to understand the mechanics of causality without linear textual
B10427 - analysis to complement dynamic and fleeting conversation in the
B10428 - communication process, per above, ref SDS 0 2U6Y, conflicts with
B10429 - John's press release yesterday calling for a holistic approach that
B10430 - applies complementary dynamics of knowledge. ref SDS 52 MQ40
B10431 -
B10432 -     [On 040622 Peter Jones discusses SDS support for communication
B10433 -     using intelligence support to complement conversation. ref SDS 53
B10434 -     YP4M
B10436 -      ..
B10437 -     [On 060317 network-centric organization new buz words for
B10438 -     collaboration presented in connection with Knowledge Management.
B10439 -     ref SDS 59 P357
B10441 -  ..
B10442 - "Holism" expands the locality principle of causation, reviewed on
B10443 - 040312, ref SDS 48 YH4G, to quantum mechanics that measures subatomic
B10444 - systemic phenomenological events with high degree of accuracy,
B10445 - reviewed on 040312. ref SDS 50 824J
B10446 -
B10447 -            [On 060617 review Budiyono paper published 060602
B10448 -            "Dynamical Foundation of Thermodynamical Behavior..."
B10449 -            describes knowledge as a mathematical proposition,
B10450 -            ref SDS 60 K134, and extends view that quantum mechanics
B10451 -            reduce to classical mechanics at the macro level with
B10452 -            mathematical proof that locality, uncertainty, the 2nd law,
B10453 -            and gravity all derive from the irreversibility of time,
B10454 -            and so present a single law of nature. ref SDS 60 K161
B10456 -  ..
B10457 - Are "system thinking" and "conversation" presented in John's letter
B10458 - today, ref SDS 0 2U7W, separate or complementary practices, so that
B10459 - each supports the other, as called out by POIMS, and modeled by the
B10460 - wave particle duality theory in quantum mechanics, reviewed on 040312?
B10461 - ref SDS 50 X66I  "System thinking could entail a system of working
B10462 - intelligently, and system of Communication Metrics, a system of
B10463 - Knowledge Space for common storage, a system of chronology, context,
B10464 - and connection, a system of granular addressability for precision
B10465 - access, a system of document management linked to context, a system of
B10466 - organic subject structure, and putting it all together a system of
B10467 - Knowledge Management that makes conversation, communication,
B10468 - collaboratoin, coordination effective.
B10470 -  ..
B10471 - Conversation, dialog, verbal expression are the dominant modes of
B10472 - human communication, ref OF 7 5106, that can be strengthened by
B10473 - leveraging intelligence, called out in POIMS. ref OF 7 6944
B10475 -  ..
B10476 - Human intelligence is the strongest medium where "holism" principles
B10477 - of integrated solutions, cited in John's letter. ref SDS 0 2U7W, occur
B10478 - routinely.  The challenge in a time of accelerating complexity is how
B10479 - to fashion tools and support to leveage intelligence that makes
B10480 - complexity an asset rather than a liability, as explained in NWO.
B10481 - ref OF 11 JU8O
B10482 -
B10484 -  ..
B10485 - Critical Mass Integrated Communication Conversation Text Synergy
B10486 - Communication Conversation Text Intelligence Synergy Complementarity
B10487 - Synergy Complementarity Integration Whole Greater than Sum of Parts
B10488 - Complementarity Balances Speech Intelligence Immediacy Accuracy
B10489 -
B10490 - POIMS does not argue for less speech, as John argues for less textual
B10491 - analysis, ref SDS 0 2U6Y, but for strengthening accuracy understanding
B10492 - and follow up. ref OF 7 6944  Communication applying systems thinking
B10493 - with better balance between conversation and intelligence, called out
B10494 - by John today, per above, ref SDS 0 2U7W, adds energy to "connect the
B10495 - dots" of cause and effect into the power of knowledge to predict
B10496 - future results under the locality principle, explained in NWO.
B10497 - ref OF 11 JU8O  Rising speed of information technology that overwhelms
B10498 - human cognition by condensing time and distance increases requirements
B10499 - for complementarity in communications, along a path similar to quantum
B10500 - mechanics, reviewed on 040312. ref SDS 50 X66I
B10501 -
B10502 -            [On 040622 John's overstated follow up letter suggesting
B10503 -            that conversation, per se, is "Knowledge Management"
B10504 -            creates a false frame for advancing civilization.
B10505 -            ref SDS 53 MR7K
B10507 -  ..
B10508 - Systems thinking generates synergy of complementary forces through
B10509 - holism, reviewed on 040312. ref SDS 50 824J  Integrating a critical
B10510 - mass of complementary tools, practices and processes yields more
B10511 - energy, knowledge, and productivity than the sum of individual parts.
B10512 - Communication practice roughly divides between emphemeral
B10513 - conversation, speech, dialog, and observations recorded in fungible
B10514 - personal human memory, on the one hand, and renderings of text, sound
B10515 - recordings, and pictures that comprise a more robust, permenant record
B10516 - of organizational memory.  It follows that reaching critical mass
B10517 - integrating personal and organizational memory and management should
B10518 - increase productivity significantly from working intelligently.
B10520 -             ..
B10521 -            [On 040622 John's letter seems to recognize the support
B10522 -            role for technology in Knowledge Management verifying
B10523 -            accuracy of communication by authenticating
B10524 -            conversation. ref SDS 53 MR8H
B10525 -
B10526 -
B10527 -
B10528 -
B10529 -
B106 -

SUBJECTS
Conversation Mechanism Change Improvement Renewal Alan Webber 1993 H

BE03 -
BE0401 -  ..
BE0402 - Conversation Outside Organization Mechanism Change Renewal
BE0403 - Conversation 90% of Management Waste 70% Time Unproductive Meetings
BE0404 - Change Improvement KM Replaced Fading Fads of TQM Reengineering in 90s
BE0405 - Webber HBR Article Conversation Knowledge Management is Change Renewal
BE0406 -
BE0407 - John's letter continues...
BE0408 -
BE0409 -    9.  "Conversations outside the organization are the chief mechanism
BE0410 -        for making change and renewal an ongoing part of the company
BE0411 -        culture.  One of the many paradoxes of the Knowledge Economy is
BE0412 -        that conversation -- traditionally regarded as a waste of time
BE0413 -        -- is in fact the key resource for competing on time.
BE0414 -        Companies that practice the art of external conversation are
BE0415 -        far better equipped to shape the new knowledge environment to
BE0416 -        which slower competitors must then respond." - Alan Webber,
BE0417 -        Harvard Business Review, ref DRT 1 ID95
BE0419 -  ..
BE0420 - John confirms the solution of "conversation" presented in the name of
BE0421 - Knowledge Management, cited in his press release yesterday,
BE0422 - ref SDS 52 LZ6O, and found earlier from research on 011102 citing
BE0423 - Larry Prusak at IBM wrote a paper on the origins of Knowledge
BE0424 - Management. ref SDS 37 QW8N
BE0426 -  ..
BE0427 - Support for conversation fits the metaphor of voices across the ages
BE0428 - in partnership that lift civilization which argues for liberal
BE0429 - education agena, reviewed on 991027. ref SDS 27 ZX8G
BE0431 -  ..
BE0432 - Webber associates Knowledge Management with marketing buz words in the
BE0433 - 1990s for change and renewal, further reflecting Prusak's comment that
BE0434 - consultants began talking about Knowledge Management to sell tickets
BE0435 - for seminars when the TQM and reengineering improvement and change fad
BE0436 - began fading from fashion, reviewed on 011102. ref SDS 36 SZ7O
BE0437 - Presenting conversation as the mechnaism of change solved problems
BE0438 - overcoming resistance to TQM and reengineering that required work and
BE0439 - effort to improve processes, which is a difficult sell to executives,
BE0440 - who like to work by conversation, and resist improvement, because
BE0441 - people like to work on familiar things in familiar ways, noted by Andy
BE0442 - Grove at Intel, reviewed on 980307. ref SDS 20 3740
BE0444 -  ..
BE0445 - Examples of empty rhetoric on change are PMI seminars....
BE0446 -
BE0447 -            Asilomar conference.............. 940610, ref SDS 8 3955
BE0448 -            PMI seminar...................... 941026, ref SDS 9 6482
BE0450 -  ..
BE0451 - Research on the Internet finds many consultants begin with quotes from
BE0452 - an article Webber wrote in Jan-Feb 1993 issue of HBR...
BE0453 -
BE0454 -            What's So New about the New Economy?
BE0456 -  ..
BE0457 - The closest to John's presentation says...
BE0458 -
BE0459 -            Knowledge -> Intelligence -> Wisdom:
BE0460 -            Essential Value Chain
BE0461 -            of the New Economy
BE0462 -            by George P¢r
BE0463 -            Founder of Community Intelligence Labs
BE0465 -             ..
BE0466 -            delivered at...
BE0467 -
BE0468 -            "Consultation Meeting on the Future of Organizations
BE0469 -            and Knowledge Management" of the European Commission's
BE0470 -            Directorate-General "Information Society Technologies"
BE0471 -            Brussels, May 23-24, 2000
BE0473 -             ..
BE0474 -            Conversations inside and outside the company are the chief
BE0475 -            mechanism for making change and renewal an ongoing part of
BE0476 -            the company's culture.  One of the many paradoxes of the
BE0477 -            new economy is that conversation-traditionally regarded as
BE0478 -            a waste of time-is in fact the key resource for competing
BE0479 -            on time." (Excerpt from "What's so new about the new
BE0480 -            economy?" a seminal essay by Alan Webber, published in HBR,
BE0481 -            Jan-Feb 1993)
BE0483 -  ..
BE0484 - Another quote has the same general idea, emphasizing the connection of
BE0485 - conversation as Knowledge Management that John presents today...
BE0486 -
BE0487 -              http://www.awakentech.com/at/Awaken1.nsf/0bb6abfbac60e9698825649f0077c628/6b78c5cd55a3bdb6882564a600727da5!OpenDocument
BE0488 -
BE0489 -            Conversations are the way knowledge workers discover what
BE0490 -            they know, share it with their colleagues, and in the
BE0491 -            process create new knowledge for the organization.  The
BE0492 -            panoply of modern information and communication
BE0493 -            technologies -- for example, computers, faxes, e-mail --
BE0494 -            can help knowledge workers in this process.  But all
BE0495 -            depends on the quality of the conversations that such
BE0496 -            technologies support. -- Alan Webber, "What's So New About
BE0497 -            the New Economy?," Harvard Business Review,
BE0498 -            January-February 1993
BE0500 -  ..
BE0501 - This indicates that Webber's core thought about conversation driving
BE0502 - productivity through a Knowledge Management effort has wide currency.
BE0504 -  ..
BE0505 - Another paper...
BE0506 -
BE0507 -            The Conversing Company: its culture, power and potential
BE0508 -            Alan Stewart, PhD
BE0509 -            Presented at the 1st World Conference for Systemic
BE0510 -            Management, Vienna, May 2001
BE0512 -               ..
BE0513 -              http://www.pnc.com.au/~lfell/vienna.html
BE0514 -
BE0515 - ...says in part...
BE0516 -
BE0517 -            'Conversing is working; it is integral to doing good
BE0518 -            business, any sort of business.'
BE0520 -  ..
BE0521 - This seems to support John Maloney's comment on 010114 that just
BE0522 - talking about Knowledge Management is doing Knowledge Management.
BE0523 - ref SDS 32 EK3I  Larry Prusak's paper on the origins of Knowledge
BE0524 - Management reviewed on 011102 makes the same point. ref SDS 37 H461
BE0526 -  ..
BE0527 - Stewart's paper continues...
BE0528 -
BE0529 -            'Conversing is the lifeblood of an organization.'
BE0530 -
BE0531 -            'Making time to converse at every level of an organization
BE0532 -            is not an indulgence, not a luxury, it is an imperative.'
BE0533 -
BE0534 -            'Believe in the power of conversing and trust where it
BE0535 -            will take you.'
BE0537 -             ..
BE0538 -            These organizing ideas could make a great difference to
BE0539 -            the success of your enterprise.
BE0541 -             ..
BE0542 -            For they are highly practical ideas, particularly in this
BE0543 -            time of rapid change, with the rise of the knowledge
BE0544 -            economy, new understanding of knowledge ecology and the
BE0545 -            need for ongoing flexibility of response.
BE0547 -  ..
BE0548 - These points restate that communication is the engine of community,
BE0549 - framed by Communication Metrics, reported on 950927, ref SDS 10 WO9P,
BE0550 - and that conversation is an important dimension of communication.
BE0551 -
BE0552 -               [...see below, John asks people to suspend disbelief and
BE0553 -               attend a seminar on having a conversation about the
BE0554 -               value of conversation that is already the driving force
BE0555 -               of communciation presents a Rube Goldberg, Emporer wore
BE0556 -               no cloths false representation. ref SDS 0 OG6K
BE0558 -  ..
BE0559 - Over 2,000 years of cultural development demonstrates the power of
BE0560 - communication through dialog, speech, talking, and conversation to
BE0561 - leverage the power of community effort.  Webber's comment that
BE0562 - conversation has "traditionally" been regarded as a "waste of time" is
BE0563 - not supported.  From the beginning of time, conversation has been the
BE0564 - dominate mode of communication. see POIMS, ref OF 7 5106  Experience
BE0565 - shows communication through speech, talking, conversation, etc., takes
BE0566 - up 80% - 90% of management time, for example the record on 890809,
BE0567 - ref SDS 2 8812, and causes people to waste 70% of the day in
BE0568 - unproductive meetings, reported on 960205. ref SDS 15 5222  Executive
BE0569 - training, like John's KM meetings in New York, teaches reliance on
BE0570 - conversation, reported on 950426. ref SDS 11 8849  Executives like to
BE0571 - work by conversation that is fast and easy to react on impulse and
BE0572 - avoid the hard work of good managment, shown by research on 000307,
BE0573 - ref SDS 31 767G, and to avoid accountability, reviewed on 980405.
BE0574 - ref SDS 22 5065  Executives fail because they fail to execute good
BE0575 - management practices to document understandings, reported in article
BE0576 - by Fortune magazine, reviewed on 990625.
BE0577 -
BE0578 -
BE0579 -
BE0580 -
BE0581 -
BE06 -

SUBJECTS
Conversation Core Theme Knowledge Management Seminar in New York Spo

BN03 -
BN0401 -  ..
BN0402 - Fools Gold Alluring Fast Easy Rewards Grazing on Conversation
BN0403 - Bad Management Fast Easy Conversation Allure Fools Gold
BN0404 - Conversation Core Theme Knowledge Management Seminar Fast Easy
BN0405 - Lay, Skilling, Fastow Smooth Talking Excellent Conversationalists
BN0406 -
BN0407 - John's letter continues...
BN0409 -         ..
BN0410 -   10.  Considerably [sic] value is created for people though the very
BN0411 -        specific, clearly stated goals and objectives, themes,
BN0412 -        conversations and named speakers described in the announcement
BN0413 -        and through the ongoing community conversation.
BN0414 -
BN0415 -           http://www.kmcluster.com/testimonials.htm
BN0417 -         ..
BN0418 -   11.  That you would say, "I object to the negative tone of the
BN0419 -        announcement that spends a lot of time saying what will not be
BN0420 -        presented...," is just plain counterproductive belligerence.
BN0421 -        Can you offer one specific example of "...what will not be
BN0422 -        presented..." on Friday? ref DRT 1 874O
BN0424 -             ..
BN0425 -            "Methinks thou protest too much." -- W.  Shakespeare.
BN0426 -            In other words, give me a break.
BN0427 -
BN0428 -                 [On 040622 this is a slight paraphrase, which seems in
BN0429 -                 common use on the Internet. ref SDS 53 LI8M
BN0431 -  ..
BN0432 - Actually, one voice is not enough protest.  More voices can strengthen
BN0433 - important conversations John proposes for his seminar in New York.
BN0434 - Many hands make light work, adding energy for "complementarity" of
BN0435 - intelligence support that connects cause and effect from linear,
BN0436 - stream-of-conscious rhetoric in conversation into the power of
BN0437 - knowledge, cited above. ref SDS 0 MC6O
BN0439 -             ..
BN0440 -            [On 040622 John's overstated follow up letter suggesting
BN0441 -            that conversation, per se, is "Knowledge Management"
BN0442 -            creates a false frame for improving communication, and
BN0443 -            advancing civilization.
BN0444 -            ref SDS 53 F73U
BN0446 -  ..
BN0447 - John says over and over that he is not going to present linear
BN0448 - mechanics of alphabet technology ("textual approach", ref SDS 0 2U6Y)
BN0449 - for analysis that "connects the dots" of cause and effect to increase
BN0450 - accuracy of human memory by many orders of magnitude, cited in
BN0451 - research today, per above. ref SDS 0 G16I  John is pointently clear
BN0452 - that nothing will be presented at the KM seminar in New York on good
BN0453 - management called out in POIMS, ref OF 3 1X6G, to solve the problem of
BN0454 - small mental errors from meaning drift that routinely occur in
BN0455 - conversation, explained in POIMS, ref OF 4 049O, and compound into
BN0456 - disastors under Aristotle's rule, cited in NWO. ref OF 8 JV3G  A study
BN0457 - of John's letter yesterday and today, ref SDS 0 W63K, makes clear that
BN0458 - the Knowledge Management (KM) seminar in New York will focus on
BN0459 - conversation without essential support commonly described in
BN0460 - professional standards as traceability to original sources, reported
BN0461 - on 950721. ref SDS 13 1740
BN0463 -  ..
BN0464 - John's proposal to ignore linear mechanics of an audit trail for
BN0465 - accuracy, and rely instead on conversation, ref SDS 0 XU6F, fits the
BN0466 - model of Lay, Skilling and Fastow who used convincing conversations
BN0467 - with the Enron Board, causing disaster for all stakeholders:
BN0468 - employees, pension holders, stockholders, and customers, reported on
BN0469 - 020204. ref SDS 39 P49F  Lay, Skilling, and Fastow were in great
BN0470 - demand as smooth talking, excellent conversationalists on the seminar
BN0471 - circuit in the 1990s.  But for their ponsi game collapsing in 2002,
BN0472 - they could well be speakers for the upcoming Knowledge Management
BN0473 - seminar in New York on 040625 explaining their magic potion of empty
BN0474 - rhetoric that generates bogus earnings fast and easy by talking unwary
BN0475 - investors into buying "fools gold," as Jack Park reported on 010908.
BN0476 - ref SDS 34 YF5O
BN0477 -
BN0478 -
BN0480 -  ..
BN0481 - Rube Goldberg Emporer Wore No Clothes Selling People on Conversation
BN0482 - Suspend Disbelief Join Conversation on Using Conversation for KM
BN0483 - Emporer Wore No Clothes No Disbelief to Suspend Using Conversation
BN0484 - Conversation Core Commitment of Communication Literacy Complementarity
BN0485 -
BN0486 - John's letter continues...
BN0487 -
BN0488 -   12.  I urge you to suspend your disbelief and join in the
BN0489 -        conversation to unlearn some of your discontinued notions and
BN0490 -        illegitimate beliefs of knowledge and knowledge management.
BN0491 -        ref DRT 1 ID59
BN0493 -  ..
BN0494 - We need an example or two of "discontinued notions and illegitimate
BN0495 - beliefs" of knowledge and knowledge management.
BN0497 -  ..
BN0498 - John needs to explain what "disbelief" to suspend?  Everybody already
BN0499 - believes in conversation in constant meetings, calls, email,
BN0500 - television, movies., etc.
BN0502 -  ..
BN0503 - Alan Webber's article saying conversation has traditionally been
BN0504 - regarded as a waste of time, conflicts with reality. per above.
BN0505 - ref SDS 0 3X4F
BN0507 -  ..
BN0508 - Since everybody already believes conversation is a crucial component
BN0509 - of communication, saying people must "suspend disbelief" that
BN0510 - conversation is a waste of time, as Webber cites, conflicts with
BN0511 - reality -- there is no "belief" to suspend in the case of a seminar on
BN0512 - the value of conversation.  Near total reliance on conversation
BN0513 - therefore gives Knowledge Management marketing for professional
BN0514 - conferences a "Rube Goldberg," etheral air of the Emporer Who Wore No
BN0515 - Clothes selling tickets for people come have conversations on helping
BN0516 - people transorm to a practice everybody is already using.
BN0518 -  ..
BN0519 - This makes Knowledge Management mere noise - empty rhetoric by
BN0520 - desperate consultants selling tickets by preaching to the choir, noted
BN0521 - by Prusak in his article on the origins of KM, reviewed on 011102.
BN0522 - ref SDS 36 SZ7O
BN0524 -  ..
BN0525 - A seminar using conversation to sell people on the benefits of
BN0526 - conversation for communication that already makes up 90% of the
BN0527 - business day is like IBM's seminar on 951011 showing people using
BN0528 - technology can navigate to find information, but the Emporer Wore No
BN0529 - Clothes, because IBM doesn't use the technology. ref SDS 14 6811
BN0531 -  ..
BN0532 - John's letter continues...
BN0533 -
BN0534 -   13.  For your convenience, from the announcement, here again are
BN0535 -        just some of the specifics of future-focused material that will
BN0536 -        be covered. (You must have missed them in the prior
BN0537 -        message...), ref DRT 1 ID62,
BN0538 -
BN0539 -           http://www.kmcluster.com/nyc/NYC_Summer_2004.htm
BN0541 -         ..
BN0542 -        This repeats the list in John's letter yesterday. ref SDS 52
BN0543 -        GY6I
BN0544 -
BN0545 -
BN0546 -
BN06 -

SUBJECTS
Conversation Learning From Future Reverses Logic Ignores Locality Pr

C303 -
C30401 -  ..
C30402 - Dumb Down Knowledge Management Learn from Future Reverses Logic
C30403 - Learning from Future Reverses Locality Principle Past Prologue
C30404 - Conversation Continual Bumbling without Literacy for Accuracy
C30405 - Talk is Cheap without Adding Energy to Authenticate Accuracy
C30406 -
C30407 - Follow up ref SDS 52 LZ6O.
C30408 -
C30409 - John's letter continues...
C30410 -
C30411 -   14.  This will be a lively, exciting day of conversation and
C30412 -        learning from the future.  Hope to see you and others there!
C30413 -        (Pre-registration in advance is required.)
C30414 -
C30415 -           http://www.mollyguard.com/event/11985850
C30416 -
C30417 -
C30419 -         ..
C30420 -        Intelligence Converts Information into Knowledge
C30421 -        Knowledge Management Has Little to Do with Adding Intelligence
C30422 -
C30424 -         ..
C30425 -   15.  Finally, I would be delighted to offer KM methods for "solving
C30426 -        gridlock in transportation, technology, leadership, health
C30427 -        care, national security." You can start by rejecting the
C30428 -        mechanistic, analytic, linear and reductionist, 'managerial'
C30429 -        thinking that has created these problems.  Remember, "No
C30430 -        problem can be solved from the same level of consciousness that
C30431 -        created it." --Albert Einstein.  The solutions will have
C30432 -        little/nothing to do with adding "intelligence to information
C30433 -        that grows knowledge..." (?), ref DRT 1 0H7I
C30435 -  ..
C30436 - "Learning from the future" may cross the line from innocent, poetic
C30437 - license for marketing pizzazz, mentioned in the press release
C30438 - yesterday, ref SDS 52 LZ6O, to dumbing down Knowledge Management with
C30439 - misleading appeals that defy logic, cited in the letter yesterday.
C30440 - ref SDS 52 6Q9R  Irreversability of time is a constant of the universe
C30441 - under the 2nd law of thermodynamics, reviewed on 040312. ref SDS 49
C30442 - 566F  Since knowledge predicts the future based on adding energy that
C30443 - connects cause and effect under the locality principle, also, reviewed
C30444 - on 040312, clarification and sourcing on "learning from the future"
C30445 - seems helpful.
C30446 -
C30447 -            [On 050322 "learning from the future" seems to be a tenant
C30448 -            of presencing that applies a religious and spirutuality
C30449 -            component for Knowledge Management to sustain people
C30450 -            through the period of gaining faith in a new way of
C30451 -            working. ref SDS 55 XL30 and ref SDS 55 XL67
C30453 -  ..
C30454 - Morris noted on 980827 that the drumb beat of advertising "noise"
C30455 - competing for attention to sell things that don't work reduces
C30456 - visibility of solutions. ref SDS 23 E15J  Misleading advertising
C30457 - increases the time required for people to discover and begin to study
C30458 - what works, contributing cultural resistance that takes 50 years for
C30459 - transformation to improvement, reported on 011210. ref SDS 38 R66K
C30461 -  ..
C30462 - Assuming John's point is taken to reject linear mechanics of analysis
C30463 - based on tracking cause and effect, most prominently evident in the
C30464 - practice of literacy.  John says that such a step would somehow be a
C30465 - "start" on solving problems of conjested highways, health care,
C30466 - national security, and the rest. ref SDS 0 2V6U  What then would be
C30467 - the next step, after giving up on the irreversability of time inherent
C30468 - to the logic of causality under the locality principle, reviewed on
C30469 - 040312? ref SDS 48 YH4G
C30471 -  ..
C30472 - John seems to be offering conversation as a "new" solution, per above.
C30473 - ref SDS 0 2U4W  As well, a study of John's work product promoting the
C30474 - Knowledge Management seminar in New York on 040625 shows that
C30475 - conversation is the only process available to improve communication.
C30476 - ref SDS 0 W63K  Plato made the same argument in 400 BC.  The Phaedrus
C30477 - Dialogs propose dialog, speech, talking, and conversation, strongly
C30478 - opposed to the linear mechanics of thinking through literacy, as John
C30479 - does, ref SDS 0 M69M, even rejecting benefits of better memory
C30480 - afforded by a permenant record, reported on 991209. ref SDS 29 5658
C30481 - This is a false dichotomy, since conversation and text are
C30482 - complementary communication methods, per analysis above. ref SDS 0
C30483 - MC6O  Arguing against text defeats John's advocacy of holism and
C30484 - systems thinking. ref SDS 0 2U7W  Advocating solely for conversation
C30485 - defeats the purpose of Knowledge Management to provide integrated
C30486 - "processes" that make people more effective, reported by Larry Prusak
C30487 - in his letter on the origins of KM, reviewed on 011102. ref SDS 37
C30488 - 8J8F
C30490 -  ..
C30491 - Einstein's quote is not sourced, and expresses an alternate form of
C30492 - common wisdom grounded in knowledge of experience....
C30493 -
C30494 -            If you keep doing what you have always done, then you will
C30495 -            get what have always gotten.
C30497 -  ..
C30498 - John's reliance on Einstein's caution to solve problems with a
C30499 - different level of consciousness from that which created the problems,
C30500 - ref SDS 0 2V6U, seems ignored by John saying "solutions will have
C30501 - little/nothing to do with adding intelligence to information that
C30502 - grows knowledge," since intelligence is the foundation of
C30503 - civilization.  John feels problems are avoided by relying on
C30504 - conversation, shown by his letter yesterday, ref SDS 52 LZ6O, and
C30505 - again today, per above. ref SDS 0 3X4F  This ignores the problem of
C30506 - meaning drift, explained in POIMS, ref OF 4 049O, and of mendacious
C30507 - intent to mislead, erroneous interpretation, all of which echo over
C30508 - millennias of wisdom that...
C30510 -                            ..
C30511 -                           Talk is cheap.
C30512 -
C30513 - ...which means in part that without investing time and energy for
C30514 - authentication by checking the record, effective speech often leands
C30515 - people down the wrong path, as occurred with the Pied Piper, reported
C30516 - on 921205, reviewing Covey's ideas on listening. ref SDS 4 5940
C30518 -  ..
C30519 - John's call to reject linear, mechanicst thinking commonly applied
C30520 - with alphabet technology, explained in POIMS, ref OF 3 ER3G, is
C30521 - refuted by his letter using this method, noted yesterday on 040620
C30522 - reviewing John's press release for a professional conference
C30523 - advocating the same prescription. ref SDS 52 K47Q  John errs
C30524 - attributing "gridlock" in transportation and other fields to using the
C30525 - alphabet for linear analysis. ref SDS 0 2V6U  The new world order of
C30526 - technology that compresses time and distance with expanding population
C30527 - increases congestion, as explained in NWO, ref OF 8 1675, discussed
C30528 - above reviewing John's reliance on "complexity" to justify ignoring
C30529 - intelligence required to make complexity productive, ref SDS 0 YY6J,
C30530 - as reviewed on 040312. ref SDS 49 5P9I
C30531 -
C30532 -
C30533 -
C30534 -
C306 -

SUBJECTS
Communication 1 Solution Case Study Conversation Only Synergy Comple

CI03 -
CI0401 -  ..
CI0402 - 1 Solution Conversation No Processes Knowledge Management Eviscerated
CI0403 - Case Study Knowledge Management Dumbed Down to 1 Process Conversation
CI0404 -
CI0405 - John sticks to his guns "dimming the lights on Knowledge Managemet
CI0406 - noted yesterday, ref SDS 52 6Q9R, by giving up on improving
CI0407 - communication, noted by Drucker as a growing trend, reviewed on
CI0408 - 931130. ref SDS 6 3851  Despite express calls for "holistic" Knowledge
CI0409 - Management solutions in his letter today, ref SDS 0 2U7W, John rejects
CI0410 - productivity from synergy of complementarity with a multi-disciplinary
CI0411 - approach that integrates tools and practices for conversation and
CI0412 - analysis, also, called out by Peter Drucker, ref SDS 6 4496, for
CI0413 - working intelligently under the locality principle, per above.
CI0414 - ref SDS 0 2U5S
CI0415 -
CI0416 -               [On 040622 John's letter seems to recognize the support
CI0417 -               role for technology in Knowledge Management verifying
CI0418 -               accuracy of communication by authenticating
CI0419 -               conversation. ref SDS 53 MR8H
CI0421 -                ..
CI0422 -               [On 040622 experts, professional organizations cannot
CI0423 -               consider new ideas; dependence on revenue promoting
CI0424 -               established ideas prevents good faith review, as
CI0425 -               occurred with Tesla, Mitchell, Atanasoff, Mauchly, et
CI0426 -               al. ref SDS 53 QV5I
CI0428 -                ..
CI0429 -               [On 040625 John Maloney suggests using linear
CI0430 -               mechanistic thinking for triagulation to make sense
CI0431 -               selecting Microsoft Sharepoint for collaborative
CI0432 -               technologies, ref SDS 54 C44F, even though tools may
CI0433 -               only have a bit part in the future of Knowledge
CI0434 -               Management, reported on 040622. ref SDS 53 F74Q
CI0435 -
CI0437 -  ..
CI0438 - Conversation Linear Solution Mainstream Knowledge Management
CI0439 - Study Demonstrates Mainstream Knowledge Managment Solely Conversation
CI0440 -
CI0441 - John's letter on 010114 aligns with the press release yesterday, and
CI0442 - the follow up letter today; all conflict with Larry Prusak's report on
CI0443 - the origins of Knowledge Management to develop processes for
CI0444 - improvement, reviewed on 011102. ref SDS 37 8J8F  John seems to offer
CI0445 - only a one dimensional solution for communication by conversation...
CI0446 -
CI0447 -               [On 070126 people givig up on 3 goals of Knowledge
CI0448 -               Management. ref SDS 61 QH8L
CI0449 -
CI0450 -        1.  Just talking about it is
CI0451 -            effective knowledge management;
CI0452 -            fantastic social networking with
CI0453 -            conversation yields symphathized
CI0454 -            knowledge......................... 010114, ref SDS 32 EK3I
CI0456 -             ..
CI0457 -        2.  Killers of effective knowledge
CI0458 -            leadership are the pervasive
CI0459 -            20th-century traditions of
CI0460 -            linear, mechanical and
CI0461 -            reductionist thinking paired
CI0462 -            with their obsolete managerial
CI0463 -            behaviours of control,
CI0464 -            dominance and
CI0465 -            technocracy....................... 040620, ref SDS 52 K47Q
CI0467 -             ..
CI0468 -        3.  19th-century Newtonian thinking
CI0469 -            is unsuitable for 21st-century
CI0470 -            knowledge leadership.............. 040620, ref SDS 52 MQ7M
CI0472 -             ..
CI0473 -        4.  Holism theory requires integrated
CI0474 -            Knowledge Management solutions of
CI0475 -            tools and practices to identify and
CI0476 -            use knowledge ecosystems interrelated
CI0477 -            and irreducible with complementary
CI0478 -            dynamics of knowledge that expand
CI0479 -            relationships, enhance conductivity
CI0480 -            amplify intrinsic social orientation
CI0481 -            of all organizations, and economies
CI0482 -            for which John proposes a single
CI0483 -            one dimensional solution of
CI0484 -            conversation ..................... 040620, ref SDS 52 MQ40
CI0486 -             ..
CI0487 -        5.  Authentic conversation learn
CI0488 -            from the emerging future through
CI0489 -            continuous genuine action/
CI0490 -            research networks for strategic
CI0491 -            collaboration .................... 040620, ref SDS 52 LZ6O
CI0493 -             ..
CI0494 -        6.  Rigid, analytic and mechanistic
CI0495 -            thinking styles are ill-suited
CI0496 -            for a knowledge-based
CI0497 -            organizations and
CI0498 -            economies......................... 040621, ref SDS 0 2U5S
CI0500 -             ..
CI0501 -        7.  Rigid, mechanistic and textual
CI0502 -            approaches to knowledge-based
CI0503 -            thinking are patently
CI0504 -            obsolete.......................... 040621, ref SDS 0 2U6Y
CI0506 -             ..
CI0507 -        8.  "Conversations outside the
CI0508 -            organization are the chief
CI0509 -            mechanism for making change
CI0510 -            and renewal; conversation
CI0511 -            key resource for competing
CI0512 -            on time........................... 040621, ref SDS 0 3X4F
CI0514 -             ..
CI0515 -        9.  Knowledge Management seminar
CI0516 -            in New York will be a day of
CI0517 -            conversation...................... 040621, ref SDS 0 2V5X
CI0519 -             ..
CI0520 -       10.  Knowledge Management solutions to
CI0521 -            difficult, complex problems have
CI0522 -            little/nothing to do with adding
CI0523 -            intelligence to information
CI0524 -            that grows knowledge.............. 040621, ref SDS 0 2V6U
CI0526 -             ..
CI0527 -       11.  Preoccupation with tools,
CI0528 -            technology, tangibles due to
CI0529 -            "determinism" rather than the
CI0530 -            need to drive to the store for
CI0531 -            something to eat.................. 040622, ref SDS 53 F64Y
CI0533 -             ..
CI0534 -       12.  Suspend disbelief rigid Luddite
CI0535 -            refusal to consider technology
CI0536 -            that complements linear mechanics
CI0537 -            of conversation to make
CI0538 -            communication effective........... 040622, ref SDS 53 CE6M
CI0540 -             ..
CI0541 -       13.  Experts, professional organizations
CI0542 -            willfully blind to new ideas;
CI0543 -            dependence on revenue promoting
CI0544 -            established ideas prevents good
CI0545 -            faith review, as occurred with
CI0546 -            Tesla, Mitchell, Atanasoff,
CI0547 -            Mauchly, et al.................... 040622, ref SDS 53 CE7J
CI0549 -             ..
CI0550 -       14.  Knowledge Management focuses on
CI0551 -            social relationships; authentic
CI0552 -            conversation is a breakthrough
CI0553 -            with information technology in
CI0554 -            support role...................... 040622, ref SDS 53 F73U
CI0556 -             ..
CI0557 -       15.  Presencing new theroy about
CI0558 -            change and learning developed
CI0559 -            in conversations by Senge,
CI0560 -            Scharmer, Jaworski, and Flowers
CI0561 -            reported.......................... 050322, ref SDS 55 XL67
CI0563 -             ..
CI0564 -       16.  Authentic conversation used for
CI0565 -            Knowledge Management with
CI0566 -            foundation of presencing, John
CI0567 -            Maloney reports................... 050325, ref SDS 56 1P8G
CI0568 -
CI0569 -
CI0570 -
CI0571 -
CI0572 -
CI0573 -
CI06 -

SUBJECTS
Knowledge Management Comments on Debate Between Talent and Tools Sug

CQ03 -
CQ04 - 1526
CQ0501 -  ..
CQ0502 - Landauer Comments on KM Debate Between Talent and Tools
CQ0503 - Knowledge Management Process to Maintain Meaning Cited by Landauer
CQ0504 -
CQ0505 - Received ref DRT 2 0001 from Tom Landauer referring with a light touch
CQ0506 - discussion about giving up on Knowledge Management by offering a
CQ0507 - solution of conversation, per above.
CQ0508 -
CQ0509 -    1.  [Responding to John Maloney's letter dated June 21, 2006,
CQ0510 -        ref SDS 0 RF6O, answering Rod's criticism dated June 20, 2006
CQ0511 -        of upcoming professional event, ref SDS 52 6P5M, scheduled for
CQ0512 -        June 25, 2006 in New York City to present Knowledge Management
CQ0513 -        (KM) practices that replace mechanistic, Newtonian linear,
CQ0514 -        ref SDS 52 K46M, textual approaches to thinking, ref SDS 0
CQ0515 -        2U6Y, with new holistic methods of authentic conversation...
CQ0516 -        ref SDS 0 W63K]
CQ0518 -         ..
CQ0519 -    2.  Whew...calm, calm...  But maybe Rod thinks government and war
CQ0520 -        have involved knowledge dependent management??  Please don't
CQ0521 -        respond! ref DRT 2 0001
CQ0523 -  ..
CQ0524 - Tom may recognize this discussion presents a debate between the KM
CQ0525 - camp arguing reliance solely on talent through conversation, and the
CQ0526 - proposal to augment natural talent with tools and process support by
CQ0527 - improving alphabet technology, as presented in NWO. ref OF 18 ST8M
CQ0528 - also cited in POIMS at this time. ref OF 4 6T6L
CQ0530 -  ..
CQ0531 - Tom has played an instrumental role by shedding important light on
CQ0532 - weakness in human memory which he described as "meaning drift," in his
CQ0533 - paper on LSA, Plato's Problem, reviewed on 960518. ref SDS 17 3734
CQ0534 - "Meaning" is generally recognized as important part of knowledge, and
CQ0535 - so processes manage to alignment that avoids drifting off course
CQ0536 - offers a useful role for a practice of Knowledge Management.
CQ0537 -
CQ0538 -
CQ0539 -
CQ0540 -
CQ0541 -
CQ0542 -
CQ0543 -
CQ0544 -
CQ06 -