THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: June 18, 2004 10:07 AM Friday; Rod Welch

Gary sends letter to colleagues on assignment to work on intranet.

1...Summary/Objective
2...Transformation Culture Knowledge Relentless Pressure New Way Working
3...New Way Working Communication Metrics Chronology Power of Knowledge
4...Chronology Power of Knowledge New Way Working Communication Metrics
5...ACE Support SDS Links Enable Traceability to Original Sources
6...SDS Links Enable Traceability to Original Sources Require ACE Support
7...Correspondence Use Language for Transformation to Culture of Knowledge
8...Language Culture of Knowledge in Correspondence Enables Transformation
9...Time Allocated to Setup ACE for M&S Requires Attending Fewer Meetings
10...Meetings Fewer Get Com Metrics Support Allocate Time to Improve ACE
..............Draft Language Letter to Steve Confirming Understandings
............Dilip Handling Minutes and Action Items for Some Meetings
11...Commend 2nd Act Following Up to Confirm Understandings
........Language and Culture Enables and Expedites Transformation

ACTION ITEMS.................. Click here to comment!

1...Transformation can be further aided by using in correspondence

CONTACTS 

SUBJECTS
2nd Act Follow up Gary Letter to Boss Steve Confirms Assignment to D
ACE Intranet Gary Assigned to Represent M&S to Develop Support on I

3204 -
3204 -    ..
3205 - Summary/Objective
3206 -
320601 - Follow up ref SDS 11 0000, ref SDS 10 ID8T.
320602 -
320603 - Gary made good progress today on applying greater share of eight steps
320604 - using SDS for Communciation Metrics by providing feedback to follow up
320605 - on recent work configuring the ACE intranet system to support M&S.  An
320606 - example is entering dates in communication for orientation on
320607 - chronology that imparts knowledge of cause and effect. ref SDS 0 M36R
320608 - Notice is submitted that intranet improvements will support using SDS.
320609 - ref SDS 0 M44S  Gary proposes providing Communication Metrics support
320610 - for fewer meetings in order to enhance intranet support that will
320611 - strengthen Communication Metrics by supporting traceability to
320612 - original sources, which is a key metric for ensuring accuracy of
320613 - communications. ref SDS 0 M44Y Sent a letter commending this work
320614 - implementing plans for a "2nd Act" to foster transformation from
320615 - information to a culture of knowledge. ref SDS 0 ZG4O
320616 -
320617 -
320618 -
320619 -
320620 -
320622 -  ..
3207 -
3208 -
3209 - Progress
3210 -
321001 - Received copy of ref DRT 1 0001 from Gary to Steve, who seems to be a
321002 - new player, other than Gary's boss.  Initially, thought this was the
321003 - letter planned on 040529, ref SDS 10 ID9T, and later on 040602, to
321004 - Gary's boss, ref SDS 11 I67K, but this seems to be a different Steve.
321005 -
321006 -     [On 040621 Gary reports the addressee was intended to be his boss,
321007 -     Steve; an error occurred that sent the letter to the wrong person.
321008 -     Gary will re-submit to his boss. ref SDS 13 ZB7N
321010 -  ..
321011 - Gary says in the letter...
321012 -
321013 -    1.  To help keep you informed of my efforts, here is some data on
321014 -        my activities on the DPD for the Comm Model Focus Group.
321015 -        ref DRT 1 0001
321017 -  ..
321018 - Gary's letter today provides the "2nd Act" to follow up understandings
321019 - the past few weeks, planned on 040602, ref SDS 11 AG9I, based on
321020 - Gary's letter to the M&S team on 040402, ref SDS 6 TO8V, citing goals
321021 - for using SDS to perform a greater share of the eight (8) steps for
321022 - Communication Metrics. ref SDS 5 Q78J  Feedback to follow up is a
321023 - powerful step (see step 8 listed on 001219, ref SDS 1 QO4Q), required
321024 - for working "intelligently," set out in POIMS. ref OF 1 0367
321026 -  ..
321027 - Who is this Steve -- where does he fit in the management structure?
321028 - Does Gary have a reporting relationship?
321030 -  ..
321031 - The copy of the letter to Dilip, ref DRT 1 00W3, reflects his job as
321032 - heading up the engineers for the group.  What does this "Steve" do
321033 - that is different from Gary's boss?
321034 -
321035 -     [On 040621 Gary reports the addressee was intended to be his boss,
321036 -     Steve; an error occurred that sent the letter to the wrong person.
321037 -     Gary will re-submit to his boss. ref SDS 13 ZB7N
321039 -  ..
321040 - This follows up notice on 040424 that Dilip assigned Gary to continue
321041 - using SDS for organizational memory. ref SDS 7 F365
321042 -
321043 -
321044 -
321045 -
321046 -
321047 -
321048 -
3211 -

SUBJECTS
Default Null Subject Account for Blank Record

3303 -
330401 -  ..
330402 - Transformation Culture Knowledge Relentless Pressure New Way Working
330403 - New Way Working Communication Metrics Chronology Power of Knowledge
330404 - Chronology Power of Knowledge New Way Working Communication Metrics
330405 -
330406 - Gary Continues....
330407 -
330408 -    2.  Background, ref DRT 1 CJ67
330410 -         ..
330411 -    3.  040527, Presentation of DPD overview.
330413 -         ..
330414 -    4.  It was decided that CS needs a person to become a Subject
330415 -        Matter Expert (SME) on the DPD. Gary was suggested as
330416 -        the probable individual. ref DRT 1 CJ68
330418 -  ..
330419 - Gary discussed this planning in a call on 040529. ref SDS 10 ID8T
330421 -  ..
330422 - Gary's use of dates throughout the letter supports transformation from
330423 - information to a culture of knowledge, by exposing people to the power
330424 - of chronology, which Gary observed recently on 040527 is supported by
330425 - David Gelernter's work, ref SDS 9 HG4R, because situational awareness
330426 - of sequence imparts understanding of cause and effect, essential for
330427 - working intelligently, called out in POIMS. ref OF 1 1X6G  Gary's
330428 - letter today, applies research Gary submitted on 030508 showing the
330429 - power of language to shape culture through relentless pressure.
330430 - ref SDS 8 568F
330431 -
330432 -              [...letter to Gary commends excellent work on language
330433 -              and culture. ref SDS 0 768X
330435 -  ..
330436 - Gary Continues....
330437 -
330438 -    5.  040601 Continuation of previous presentation. ref DRT 1 CJ75
330440 -         ..
330441 -    6.  Gary identified as person to become SME on DPD.
330442 -        ref DRT 1 CJ76
330443 -
330444 -
330445 -
330446 -
3305 -

SUBJECTS
Meeting on 040611 Cal Northrup Gruman Mission Systems Meets with Gar

3603 -
360401 -         ..
360402 -    7.  040602 Responded to Cal Cluff's voice mail from the day before.
360403 -        Set an appointment for him to com to HB to start teaching Gary
360404 -        Johnson about the DPD. ref DRT 1 CJ77
360406 -         ..
360407 -    8.  040611 Met with Cal Cluff. ref DRT 1 FF7M
360409 -  ..
360410 - Is there contact information for Cal?
360411 -
360412 -            [On 040621 received contact data on Cal from Gary, and
360413 -            created contact record. ref SDS 13 US8J
360415 -  ..
360416 - This is the meeting planned on 040602. ref SDS 11 TT5L
360418 -  ..
360419 - Gary continues...
360420 -
360421 -    9.  Steve spoke with us for a few minutes clarifying the role that
360422 -        CS is willing to play in the DPD effort. ref DRT 1 CJ83
360424 -  ..
360425 - This syntax suggests there are two (2) Steves.
360427 -  ..
360428 - What guidance did Steve provide on the role CS is willing to play in
360429 - the DPD effort?
360431 -  ..
360432 - Gary continues...
360433 -
360434 -   10.  Cal and I spent 2 hours talking about the design and structure
360435 -        of the DPD.  Couldn't continue with demos due to network
360436 -        problems and being unable to boot the computer. Cal was pleased
360437 -        with the speed with which we were able to cover the theory of
360438 -        how DPD was designed. ref DRT 1 CJ86
360440 -  ..
360441 - Demonstration should be scheduled to clarify scope of M&S
360442 - requirements.
360443 -
360444 -        [On 040721 Gary submits letter to Cal confirming understandings
360445 -        the day before, when Gary demonstrated SDS, so that Cal can
360446 -        appreciate the requirements for an efficient FTP operation to
360447 -        upload files to the ACE server for maintaining Knowledge Space.
360448 -        ref SDS 14 7G4J
360450 -  ..
360451 - Gary continues...
360452 -
360453 -   11.  040616 Cal called and we walked through parts of the DPD.
360454 -        ref DRT 1 CJ95
360456 -  ..
360457 - Is there an SDS record explaining parts of DPD in relation to
360458 - objectives and Steve's guidance on 040611?
360460 -  ..
360461 - Gary continues...
360462 -
360463 -   12.  Note that only the MCS vehicle is currently populated.  There
360464 -        are some analysis parameters and some information from the
360465 -        AMSAA System Book 3.0. ref DRT 1 CJ96
360467 -         ..
360468 -   13.  There is a *lot* more work for the DPD team to do to complete
360469 -        the Analysis Baseline in the DPD. Ed Schifferns has been given
360470 -        that task. I don't have a projected date as yet. ref DRT 1 CJ98
360472 -  ..
360473 - What are examples of work for the DPD team to do on Analysis
360474 - Baseline?
360476 -  ..
360477 - Gary continues...
360478 -
360479 -   14.  During the walkthrough, I encountered some browser errors that
360480 -        he did not.  Cal will take these back to the ACE people to see
360481 -        if they can determine the problem and fix it. ref DRT 1 CJ49
360483 -  ..
360484 - May present an opportunity to contact ACE people who actually "work"
360485 - on the system, and so can support objectives for putting SDS on the
360486 - Intranet to turn on the light of intelligence by activating links.
360487 -
360488 -     [On 040621 Gary reports SDS code seems to working correctly, but
360489 -     files on the ACE intranet listed in SDS records are not being
360490 -     opened; Gary recalled encountering problems during a meeting on
360491 -     040611 to develop improvements to ACE intranet support for M&S,
360492 -     which seem similar to problems opening files listed in SDS
360493 -     records, and so Cal's investigations and solution to the ACE
360494 -     problem, may solve the new problem reported on 040621. ref SDS 13
360495 -     ZB6I
360497 -      ..
360498 -     [On 040721 Gary submits letter to Cal confirming understandings
360499 -     the day before, when Gary demonstrated SDS, so that Cal can
360500 -     appreciate the requirements for an efficient FTP operation to
360501 -     upload files to the ACE server for maintaining Knowledge Space.
360502 -     ref SDS 14 7G4J
360504 -  ..
360505 - Gary continues...
360506 -
360507 -   15.  Next Steps Require More Work, ref DRT 1 9F4L
360509 -         ..
360510 -   16.  All elements at the leaves of the DPD structure are documents
360511 -        -- spreadsheets, Word documents, PDF documents, etc.  DPD
360512 -        *objects* have links (references) to other objects or
360513 -        documents. The result is that the actual structure can become
360514 -        quite convoluted, and is not really easy to modify.  The
360515 -        structure is a lot easier in theory than in practice.  This
360516 -        means that we need to be pretty certain of the structure we
360517 -        want rather than just starting with some approximation and
360518 -        working it into shape. ref DRT 1 9F4L
360520 -  ..
360521 - Would be helpful to get a spec on ACE.  In a telephone call, we
360522 - discussed working toward a meeting for orientation at the site where
360523 - ACE development is supported, and, while there, meet the engineers who
360524 - perform the work on ACE and DPD.
360525 -
360526 -     [On 040721 Gary plans to ask in follow up correspondence about
360527 -     expanding contacts for support at Northrup Gruman. ref SDS 14 FR3G
360529 -  ..
360530 - Since M&S is a major component of the project, touted by every general
360531 - as the engine of CFISR in public testimony, some extra effort is
360532 - justified to make big expectations a reality, if for no other reason
360533 - than to maintain credibility and public confidence to drive funding.
360535 -  ..
360536 - Gary continues...
360537 -
360538 -   17.  The next step is to begin looking at what we have to represent,
360539 -        where it fits into the product structure, and how to represent
360540 -        the various pieces of it (attribute spreadsheets, design
360541 -        documents, etc.). ref DRT 1 CJ5F
360543 -         ..
360544 -   18.  This effort is going to involve a fair amount of effort
360545 -        including addressing the general CMFG requirements, and looking
360546 -        at the assumptions given by BAE in their briefing. ref DRT 1
360547 -        CJ6B
360549 -  ..
360550 - Where are the assumptions in the BAE briefing, and where are the CMFG
360551 - requirements available?
360552 -
360553 -
360554 -
360555 -
360556 -
3606 -

SUBJECTS
Default Null Subject Account for Blank Record

3703 -
370401 -  ..
370402 - ACE Support SDS Links Enable Traceability to Original Sources
370403 - SDS Links Enable Traceability to Original Sources Require ACE Support
370404 -
370405 - Gary continues...
370406 -
370407 -   19.  I will also be keeping in mind our desire to be able to get SDS
370408 -        records with active links into an ACE forum where they can be
370409 -        used by the entire team, as we have discussed in the past.
370410 -        ref DRT 1 CJ6H
370412 -  ..
370413 - Does this relate to Steve's request on 031211, ref SDS 4 5U6J, cited
370414 - in the record on 040527. ref SDS 10 ID8T  Have there been other
370415 - discussions with the other Steve on making links in SDS active?
370417 -  ..
370418 - Per above, in a telecon, we discussed scheduling an orientation
370419 - meeting with the ACE engineers who support the project, and showing
370420 - them SDS capability on the Internet, and then ask how ACE can empower
370421 - project command and staff with comparable command and control for
370422 - working intelligently? ref SDS 0 M359
370423 -
370424 -
370425 -
3705 -

SUBJECTS
Educate Language Culture Transformation Revise Notice Draft Language
Language Culture Marketing Changes Attitudes Relentless Pressure Ass
Meetings Fewer Communication Metrics Support While Assigned to Incre

5705 -
570601 -  ..
570602 - Correspondence Use Language for Transformation to Culture of Knowledge
570603 - Language Culture of Knowledge in Correspondence Enables Transformation
570604 - Time Allocated to Setup ACE for M&S Requires Attending Fewer Meetings
570605 - Meetings Fewer Get Com Metrics Support Allocate Time to Improve ACE
570606 -
570607 - Gary continues...
570608 -
570609 -        Reducing Number of Meetings Covered, ref DRT 1 WM3K
570611 -         ..
570612 -   20.  As a result, I am reducing the number of meetings I support by
570613 -        doing more than attending. ref DRT 1 WM3K
570615 -  ..
570616 - This implements planning for Gary to stand down on attending so many
570617 - meetings, so that he can concentrate on getting ACE configured, and
570618 - to provide time for using a greater share of the eight (8) steps to
570619 - perform Communication Metrics on important meetings he does attend.
570620 -
570621 -              [On 050722 same problem, Gary assigned to produce records
570622 -              on three (3) major meetings per week. ref SDS 15 JJ7L
570623 -
570624 -
570626 -               ..
570627 -              Draft Language Letter to Steve Confirming Understandings
570628 -
570630 -  ..
570631 - Transformation requires relentless pressure from steady exposure to
570632 - language that educates by providing consistent association between SDS
570633 - support Communication Metrics that enables intelligence for command
570634 - and control of the work that needed to develop similar support for
570635 - project customer goals to use CFISR.  On 040508 Gary submitted
570636 - evidence showing importance of language that drives transformation of
570637 - culture. ref SDS 8 0001  Steady exposure requires taking judicious
570638 - action on opportunities that arise for educating.
570640 -  ..
570641 - In this case, rather than say "...doing more than attending," would
570642 - help to say in a follow up letter to Gary's boss, Steve, something
570643 - like...
570644 -
570645 -              My letter to Steve ________ on 040618 reviewed the level
570646 -              of effort for meeting M&S requirements to apply ACE and
570647 -              DPD. ref SDS 0 M34R and ref SDS 0 M359  As a result,
570648 -              plans are discussed for me to provide Communication
570649 -              Metrics support on fewer meetings over the next month, or
570650 -              so, ref SDS 0 M44Y, in order to allocate time to develop
570651 -              ACE and DPD support under your instructions in the
570652 -              teleconference on 040529, ref SDS 10 ID8T, and followed up
570653 -              on 040602. ref SDS 11 0001  This effort will position M&S
570654 -              to meet our commitments to the customer, as you mentioned
570655 -              briefly in the meeting with Cal _________ on 040611.
570656 -
570657 -                  [...see below on letter to Gary citing this draft
570658 -                  language to illustrate using language to enable
570659 -                  transformation to a culture of knowledge. ref SDS 0
570660 -                  768X
570662 -                   ..
570663 -                  [On 040621 called and discussed these ideas; Gary
570664 -                  will consider incorporating this approach in a letter
570665 -                  to his boss, Steve, ref SDS 13 NX6M, since the
570666 -                  initial letter went to the wrong person. ref SDS 13
570667 -                  ZB7N
570668 -
570670 -               ..
570671 -              With ACE and DPD configured for M&S support,
570672 -              Communication Metrics can be expanded, under planning in
570673 -              the letter to you on 040402, ref SDS 6 3O8U, by
570674 -              implementing your request on 031211 to make links in SDS
570675 -              active, ref SDS 4 5U6J, so there is uniform, timely
570676 -              access to the record of organizational memory, i.e.,
570677 -              providing a project history "button," which you asked
570678 -              about on 030821, ref SDS 2 NH5N, and again three (3)
570679 -              weeks later on 030911 discussing knowledge capture.
570680 -              ref SDS 3 HA6I  Active links expedite progress with
570681 -              accurate situational awareness of mission critical
570682 -              project intelligence, i.e., knowledge of cause and effect
570683 -              using traceability to original sources in project
570684 -              history, supported by SDS, and called out as a core
570685 -              objective of ACE and DPD in the meeting on 040602.
570686 -              ref SDS 11 AG8I
570688 -               ..
570689 -              Based on research todate, including responsiveness of the
570690 -              ACE team, a rough estimate to complete configuring ACE
570691 -              and DPD to support M&S is about 60 days, and may entail
570692 -              some travel to visit with the engineers who support ACE.
570693 -              There is, also, potential for the ACE component to become
570694 -              a significant driving force toward performing M&S
570695 -              assignments.  Progress will be reported regularly on this
570696 -              opportunity.
570698 -  ..
570699 - Gary continues...
570700 -
570701 -        1.  VS TIM - I have turned the handling of the Agenda and the
570702 -            membership list, including the ProjectLink over to Paul
570703 -            Blanchard. I will attend the meetings as schedule permits.
570704 -
570705 -        2.  CFISR Sim WG - This is Matt Henderson's meetings. He has
570706 -            someone taking minutes, so I will use those instead of
570707 -            trying to keep notes myself. I will attend when schedule
570708 -            permits.
570709 -
570710 -
570711 -
570712 -
5708 -

SUBJECTS
Meetings Minutes Lead Engineer Handling Including Action Items for S

6603 -
660401 -             ..
660402 -            Dilip Handling Minutes and Action Items for Some Meetings
660403 -
660404 -
660405 -        3.  CS Staff Meeting - Dilip is now handling minutes and Action
660406 -            Items.
660408 -             ..
660409 -        4.  Comm Model Focus Group - Dilip is now handling minutes and
660410 -            Action Items.
660412 -  ..
660413 - This implements planning above for Gary to support fewer meetings with
660414 - Communication Metrics in order to avoid burnout, and having quality of
660415 - organizational memory using SDS decline. ref SDS 0 M44Y
660416 -
660417 -              [On 050722 same problem, Gary assigned to produce records
660418 -              on three (3) major meetings per week. ref SDS 15 JJ7L
660420 -  ..
660421 - Gary's letter continues...
660422 -
660423 -        5.  CS Intended Uses - No change. I will continue to support
660424 -            this activity.
660426 -             ..
660427 -        6.  CS Concept Design - No change. I will continue to support
660428 -            this activity.
660430 -             ..
660431 -        7.  MS TIM - This meeting will likely start up again when we
660432 -            begin working with OOS after the OOS TIM on June 28 - 29.
660433 -            At least Paul Lowe considers that this might be a good
660434 -            forum for OOS discussions.
660435 -
660436 -
660437 -
6605 -

SUBJECTS
Default Null Subject Account for Blank Record

6703 -
6704 - 1207
670501 -  ..
670502 - Commend 2nd Act Following Up to Confirm Understandings
670503 -
670504 - Submitted ref DIT 1 0001 to Gary congratulating excellent work on
670505 - follow up, and saying...
670506 -
670507 -    1.  Good letter to your boss, Steve.  Now you are on record that
670508 -        "This is what I am working on to implement direction from
670509 -        management." ref DIT 1 0001
670511 -         ..
670512 -    2.  Glad we got SDS into the record, and notice that it has a
670513 -        specific objective, ref SDS 0 M44S, to meet Steve's request to
670514 -        make links into organizational memory active. ref DIT 1 556F
670516 -         ..
670517 -    3.  Excellent work citing specific dates showing the chronology
670518 -        that supports your letter today. ref DIT 1 U66K  You will
670519 -        become more and more famous for enabling transformation from
670520 -        information to a culture of knowledge by "delivering the goods"
670521 -        and then demonstrating the benefits of organizational memory,
670522 -        as shown in your letter today. ref SDS 0 M36R
670523 -
670524 -
670525 -
6706 -

SUBJECTS
Educate Language Culture Transformation Revise Notice Draft Language
Language Culture Marketing Changes Attitudes Relentless Pressure Ass
Meetings Fewer Communication Metrics Support While Assigned to Incre

8705 -
870601 -         ..
870602 -        Language and Culture Enables and Expedites Transformation
870603 -
870604 -        In addition to the draft language for notifying Steve to
870605 -        educate on SDS support for CFISR, per above. ref SDS 0 449N
870606 -        .....
870608 -         ..
870609 -    4.  Transformation can be further aided by using in correspondence
870610 -        and in the project record phrases like...
870611 -
870612 -            •   "...the record on 040601 shows..." and
870613 -
870614 -            •   "...your instructions on yymmdd implements planning
870615 -                reported in the SDS record for the xyz meeting on
870616 -                yymmdd...."
870618 -         ..
870619 -        That kind of thing, ref DIT 1 UB7I, implements your planning on
870620 -        040508 to apply language to transform culture, ref SDS 8 568F,
870621 -        by getting people used to hearing about SDS and familiar with
870622 -        the existence and routine use of organizational memory,
870623 -        explained in analysis of your letter today. ref SDS 0 IC61  An
870624 -        example is constructed for consideration to follow up with
870625 -        Steve, per above. ref SDS 0 UR6H  Seeing someone do this
870626 -        routinely imparts to people the impression and then, belief and
870627 -        faith that reliance on the record is useful and achievable,
870628 -        i.e., good management is within reach by using SDS and an SME
870629 -        skilled to perform Communication Metrics.
870631 -         ..
870632 -    5.  Rod
870634 -         ..
870635 -    6.  PS.  Got your other letters and will work on getting access to
870636 -        the path and file string you submitted, once you let me know
870637 -        that the revised code submitted today was not sufficient, per
870638 -        our telecon this morning. ref DIT 1 00W2
870640 -  ..
870641 - In another record today, made corrections Gary requested. ref SDS 12
870642 - M25K
870643 -
870644 -
870645 -
870646 -
870647 -
870648 -
8707 -