CONTACTS 

SUBJECTS
Com Analyst Professional Role Cultural Transformation Gaining Accept

2303 -
2303 -    ..
2304 - Summary/Objective
2305 -
230501 - Follow up ref SDS 25 WO4M.
230502 -
230503 - Gary's record on 040520 describes progress on transformation by
230504 - changing attitudes about using good management.
230505 -
230506 -        During the SNT Brainstorming meeing today, ref SDS 27 0001,
230507 -        Dave asked for clarification on a point so he could get it into
230508 -        his notes. ref SDS 28 0001
230510 -         ..
230511 -        He then looked at mee and asked if I was taking notes. When I
230512 -        said, "Of course", he just put his pen down and went on with
230513 -        the conversation, confident that nothing was going to get
230514 -        missed. ref SDS 28 1T6H
230516 -  ..
230517 - This is interesting information, and seems to align with Dave's report
230518 - on 030527 saying that Gary's SDS records make understanding complex
230519 - meetings fast and easy. ref SDS 17 0001
230521 -  ..
230522 - The report today builds on growing sense of awareness at Aerospace
230523 - company about the added value of SDS that strengthens the foundation
230524 - for transformation to a culture of knowledge, reported in the annual
230525 - review on 040102. ref SDS 21 UO6T
230527 -  ..
230528 - This "success" is tempered by knowledge that awareness remains
230529 - fragile, and so requires relentless pressure through constant exposure
230530 - to benefits of knowledge by "delivering the goods" that make people
230531 - more productive.
230533 -  ..
230534 - Later in the afternoon, today, we discussed the advantage of getting
230535 - people to jot down whatever they are able to draw from daily
230536 - communications in meetings, calls, discussions and observations, and
230537 - then use this to develop a comprehensive story, in accordance with the
230538 - record on 890809 explaining the Communication Metrics process to
230539 - strengthen listening, by adding intelligence to information.
230540 - ref SDS 1 5930
230542 -  ..
230543 - An example is the record at USACE on 961023, ref SDS 2 2079, and the
230544 - next day on 961024. ref SDS 3 0498
230546 -  ..
230547 - A strategy we should consider is to experiment by withdrawing SDS
230548 - support and see if demand grows for more support.  One way to do this
230549 - for Gary to work on developing intranet support, and so produce fewer
230550 - records for meetings.  See if people begin to ask for more support,
230551 - and what they are willing to pay to get it?  This leads to training
230552 - more people to use SDS, per planning on 040402. ref SDS 23 TO95
230553 -
230554 -
230555 -
230556 -
230557 -
230558 -
230559 -
2306 -

SUBJECTS
Scopeware Failed Knowledge Management Gelernter Commercial Venture A
Scopeware Failed Gelertner Commercial Venture to Market Knowledge Ma
Email Crisis Article David Gelertner Published by Weekly Standard

2705 -
270601 -  ..
270602 - Scopeware Failed Knowledge Management Gelertner Commercial Venture
270603 - Knowledge Management Gelertner Commercial Venture Failed Scopeware
270604 -
270605 - Received
270606 -
270607 -    1.  Subject: Gelertner - Scopeware
270608 -        Date: Wed, 26 May 2004 07:32:29 -0700
270609 -        From: "EXT-Johnson, Garold L"
270610 -        To: "Rod Welch (E-mail)"
270612 -         ..
270613 -    2.  Rod,
270615 -         ..
270616 -    3.  I bought ScopeWare Vision to see if its version of a chronology
270617 -        had anything to add.
270619 -  ..
270620 - In a telephone call asked Gary about innovations or other utility that
270621 - may be helpful in Scopeware for managing chronology.
270623 -  ..
270624 - Gary continues...
270625 -
270626 -    4.  It requires Win2k, so I installed it at work this morning.
270628 -         ..
270629 -    5.  I went to the website in the help window and found the message
270630 -        below.
270632 -         ..
270633 -    6.  Another one bites the dust. I will let you know later if the
270634 -        product is worthwhile. It appears to be professionally done.
270635 -        We will see about utility.
270637 -         ..
270638 -    7.  Thanks,
270640 -         ..
270641 -    8.  Gary
270642 -        714-896-2106
270643 -
270644 -        ************************
270646 -         ..
270647 -    9.  To our customers, partners and friends:
270649 -         ..
270650 -   10.  Mirror Worlds Technologies, Inc. has decided to cease
270651 -        operations effective May 15, 2004. Our products, including
270652 -        Scopeware Vision and NewsWatcher, have been discontinued and
270653 -        are no longer available for download, purchase, or continuing
270654 -        support.
270656 -         ..
270657 -   11.  Inquiries may be directed to lnemeth@scopeware.com.
270659 -         ..
270660 -   12.  We thank our customers for their interest and support.
270662 -  ..
270663 - Failure of Gelernter to develop Scopeware and Lifestreams into a
270664 - viable commercial product aligns with difficulty at IBM converting
270665 - Lotus Notes into an effective support technology for Knowledge
270666 - Management, reported on 001130. ref SDS 9 F26K
270668 -  ..
270669 - Similarly, on 030624 progress is slow at Aerospace company trying to
270670 - develop KM, ref SDS 18 QE5M, reflecting broader research reported on
270671 - 011003 that found people are giving up on improving management by
270672 - developing technology to support knowledge, because communicatio is
270673 - too complex. ref SDS 13 QX8Q, illustrated by Jack Park's report that
270674 - years of research on the OHS/DKR project yielded no clues. ref SDS 13
270675 - O74L
270677 -  ..
270678 - Technical complexities and social forces that cause difficulty
270679 - developing effective support for good management, as defined in POIMS,
270680 - ref OF 6 1X6G, by advancing from information to a culture of
270681 - knowledge, were reviewed on 010924. ref SDS 12 JS6G
270683 -  ..
270684 - In Gelernter's case, he seems to have discovered two of the elements
270685 - needed for advancing beyond information technology (IT), as listed in
270686 - POIMS, ref OF 8 2688, but was unable to stick with his project long
270687 - enough to discover the other elements nor to hit on a process that
270688 - emulates the intelligence cycle to integrate knowledge formation into
270689 - a harmonious system, as set out in POIMS. ref OF 7 8559  Research
270690 - below indicates Lifestreams was based on a school project in 1997,
270691 - which is only seven (7) years ago.  Seven (7) years is not enough time
270692 - to discover how to augment intelligence.
270694 -  ..
270695 - Another issue severely limits commercial success for tools that
270696 - advance beyond information technology (IT).  "Knowledge" is a much
270697 - more complex cognitive resource than mere information, and so
270698 - technology that augments intelligence to convert information into
270699 - knowledge is necessarily much more complex.  While people, from time
270700 - to time, bemoan simplistic support for information technology,
270701 - illustrated by Microsoft Windows programs that provide tools like "My
270702 - Computer," My Waste Basket," "My Documents," My Pictures," etc., and
270703 - so yearn for improvement, illustrated by comments from Bill Gates and
270704 - Larry Ellison during a professional conference in Paris reported on
270705 - 970222, ref SDS 4 3967, the complexity of moving from "My" to "We"
270706 - entails a level of effort both in designing effective tools like SDS,
270707 - and in providing training and support that limit the viability of
270708 - commercial success, shown by the announcement on Scopeware reported
270709 - today. ref SDS 0 RE5T
270711 -  ..
270712 - This record suggests that the complexity of "intelligence" technology
270713 - may require continued close order support along the lines provided for
270714 - Gary at Aerospace company, where the multitide of data bases and
270715 - systems for creating and maintaining those data bases, so that each
270716 - supports the other, requires, at this stage of development in product
270717 - life cycle, a significant support component.  This necessarily makes
270718 - the cost prohibitive for a mass market.
270720 -  ..
270721 - Gary's continued success building a foundation for using SDS at
270722 - Aerospace company, per above, ref SDS 0 0001, demonstrates there is a
270723 - market, but it is likely limited to those who can pay the price
270724 - admission, which means the application must be limited to situations
270725 - where timely, accurate intelligence is critical to success and there
270726 - is a lot at stake.
270727 -
270728 -
270729 -
270730 -
270731 -
270732 -
270733 -
270734 -
2708 -

SUBJECTS
Email Crisis Article David Gelertner Published by Weekly Standard

2903 -
290401 -  ..
290402 - Gelertner Article on Common Storage Strategy Powerful Scheme
290403 -
290404 - In another letter, Gary says...
290405 -
290406 -    1.  Subject:
290407 -        Date: Thu, 27 May 2004 14:54:03 -0700
290408 -        From: "EXT-Johnson, Garold L"
290409 -        To: "Rod Welch (E-mail)"
290411 -         ..
290412 -    2.  Rod,
290414 -         ..
290415 -    3.  Some interesting ideas here, including the idea of a common
290416 -        storage strategy for *all* communication.
290417 -
290418 -           http://www.weeklystandard.com/Content/Public/Articles/000/000/003/144yvpss.asp
290420 -         ..
290421 -    4.  Thanks,
290423 -         ..
290424 -    5.  Gary
290425 -
290427 -  ..
290428 - On 031215 Gary submitted information on Gelertner, ref SDS 19 0001;
290429 - background listed in the record on 031215 shows Gelertner has made
290430 - significant strides on a design, which he described as "lifestreams,"
290431 - for advancing from information to knowledge tools. ref SDS 19 A961
290433 -  ..
290434 - Research on 031215 found an article explaining Gelernter developed
290435 - ideas for a technology design, ref SDS 19 8C8P, based on a doctoral
290436 - thesis on "Lifestreams Software Architecture" submitted for a Phd at
290437 - Yale University, ref SDS 19 1J41, which he used to launch a new
290438 - business selling a product Scopeware, ref SDS 19 1I48, and which has
290439 - now gone out of business, per Gary's letter above. ref SDS 0 RE5T
290441 -  ..
290442 - Submitted an email to Gary saying...
290443 -
290444 -    1.  Subject: Transformation Cars to Airplanes Model for Advancing IT to KM
290445 -        Date: Thu, 27 May 2004 17:31:35 -0700
290446 -        From: Rod Welch
290447 -        To: "EXT-Johnson, Garold L"
290454 -
290455 -
290456 -
290458 -  ..
290459 - Chronology Powerful Common Storage Strategy Imparts Intelligence
290460 -
290461 -
290462 -    2.  Gary,
290464 -         ..
290465 -        Looked briefly at the link in your letter received earlier
290466 -        today (note - it helps to provide a "Subject"), as shown below.
290468 -         ..
290469 -        Jack Park has previously mentioned Gelernter's support for the
290470 -        strategy of "common storage." ref OF 1 4W8M  On 010425 Morris
290471 -        cited the advantage, of "everything in the right place at the
290472 -        right time," as a "utopia." ref SDS 10 EP7F  This is not an
290473 -        accident; effective organization, as the first element of
290474 -        "intelligence," requires a foundation of "common storage,"
290475 -        discussed in requirements for SDS, which you and Gil are
290476 -        formulating for the Aerospace company Architecture Committee,
290477 -        reviewed on 040513, ref SDS 26 B56I, and supported by the other
290478 -        seven (7) complementary requirements, beginning with granular
290479 -        addressability and organic structure that make execution fast
290480 -        and easy. ref SDS 26 UO7G
290481 -
290482 -            [On 040618 Gary's letter uses chronology to report progress
290483 -            applying Communication Metrics theory of knowledge that
290484 -            sequence imparts understanding of cause and effect; enables
290485 -            transformation from information to a culture of knowledge.
290486 -            ref SDS 29 ID3I
290488 -             ..
290489 -            [On 070126 Freeman, author of Lifestreams phd paper,
290490 -            explains subsequent consideration of using powerful new
290491 -            search tools based on "google" design to help find things
290492 -            in data structures for common storage based on time,
290493 -            chronology, diary. ref SDS 30 167G
290494 -
290496 -  ..
290497 - Email Killer Application Destroys Productivity
290498 -
290499 -
290500 -    3.  Not to be overlooked, however, is Gelernter's opening comment
290501 -        in the linked article referenced in your letter today, saying
290502 -        that, along with good tools, there is significant benefit from
290503 -        investing time for crafting the language of a letter to make
290504 -        communication accurate, timely and effective. ref OF 1 JU4N
290505 -        You have made the same point that "haste makes waste," when
290506 -        people take short cuts on good writing, hoping to save time,
290507 -        that then result in degrading communication (understanding) in
290508 -        email toward entropy, thus, destroying any hope of saving time
290509 -        and money from rushing to press the "Send" button, without
290510 -        first proof reading to verify scope, comprehension and
290511 -        accuracy.  Jack Park made the same point on 010908. ref SDS 11
290512 -        YF3I
290514 -  ..
290515 - On 040312 locality principle requires adding energy to connect cause
290516 - and effect, ref SDS 22 YH4G, and without this effort, the 2nd law of
290517 - thermodynamics drives understanding toward entropy. ref SDS 22 566F
290519 -  ..
290520 - Letter to Gary continues...
290521 -
290522 -    4.  Email is a "killer application" that kills productivity and
290523 -        earnings, noted by Eric Armstrong on 011003, ref SDS 13 EC5N,
290524 -        and cited, as well, by Ray Ozzi, developer of Lotus Notes, and
290525 -        now CEO of Groove, reported on 020822. ref SDS 16 WO8H  POIMS
290526 -        explains why email "kills" productivity. ref OF 7 CZ6K
290527 -        Examples in the record on 010908 show how email reduces daily
290528 -        productivity on the job. ref SDS 11 FV4G,
290530 -         ..
290531 -    5.  SDS offers some support by providing an alternate environment
290532 -        for proof reading that makes errors more prominent, and
290533 -        therefore, faster and easier to recognize and correct, thanks
290534 -        to your suggestion on 040417. ref SDS 24 TT5H
290536 -         ..
290537 -    6.  In any case, care and review to ensure clear, concise, complete
290538 -        communication is one of the fastest and easiest ways to save
290539 -        time and money on the job, that is readily available to
290540 -        everyone, without ever using SDS.  The fact that so few grasp
290541 -        this fundamental escalates the opportunity for an SDS-type
290542 -        solution, and the corollary demand for good lawyers.
290543 -
290544 -
290545 -
2906 -

SUBJECTS
Default Null Subject Account for Blank Record

3003 -
300401 -         ..
300402 -        SDS Uniqe Design Like Airplane Different from Automobile
300403 -        Graphics Illustrate Transformation Automobile to Airplane
300404 -
300405 -
300406 -    7.  Confirming, as well, our discussion this afternoon on
300407 -        developing a presentation with graphics to illustrate the
300408 -        distinction between traditional information technologies, like
300409 -        wordprocessing, email, spreadsheets, powerpoint, WBS, etc., and
300410 -        SDS that adds intelligence to convert information into
300411 -        knowledge.  Morris, for example, maintained on 020110 that SDS
300412 -        can be supported by Microsoft Word and Outlook, because there
300413 -        are some common elements. ref SDS 14 S97L  At that time, on
300414 -        020110 developed analogy of distinguishing a Cadillac and a
300415 -        backhoe, as having comment features, but applied with vastly
300416 -        different design concepts, to illustrate that attempting to use
300417 -        information technology for SDS capabilities would not be
300418 -        effective. ref SDS 14 T690  In our call today, we reviewed the
300419 -        notion of SDS integrating "old" technology to yield a powerful
300420 -        innovation, in the same way that "old" technology was earlier
300421 -        modified by extending the running boards and propellers to
300422 -        produce an airplane that was a different, and in some respects
300423 -        stronger, solution for the transport function of an automobile.
300425 -         ..
300426 -    8.  Look forward to any graphics Joyce might feel can help
300427 -        illustrate this idea.
300429 -         ..
300430 -    9.  Thanks again for the update on Gelertner.
300432 -         ..
300433 -   10.  Rod
300434 -
300435 -
300436 -
3005 -

SUBJECTS
Default Null Subject Account for Blank Record

3103 -
310401 -         ..
310402 -        FAR Requirements for Intelligence Surveillence Linking
310403 -
310405 -         ..
310406 -   11.  PS.  Thrilled to see research today on FAR requirements that
310407 -        demonstrate need for capabilities to "connect the dots" that
310408 -        provide an "audit trail," commonly called "documentation,"
310409 -        reviewed on 020504, ref SDS 15 IY4I, showing traceability to
310410 -        original sources to verify compliance with objectives,
310411 -        requirements and commitments in contracts, specifications,
310412 -        regulations, standards and other daily working information from
310413 -        meetings, calls and correspondence.  These elements fit the
310414 -        CFISR model of communication, command and control,
310415 -        intelligence, etc., see again FAR calling for surveillance,
310416 -        reviewed on 020504, ref SDS 15 A17K, that may be helpful to
310417 -        Aerospace company, and therefore of interest to the Architecture Committee
310418 -        considering SDS requirements for organizational memory.
310419 -
310420 -
310421 -
310422 -
310423 -
310424 -
310425 -
310426 -
310427 -
3105 -