CONTACTS 

SUBJECTS
DSL NTS Enter Net 300 Pac Bell DSL Software
31190677 Connection Dropped Timeout While Trying to Connect 472 CRC E
Correct Configuration to Avoid Noise on 8948 During Voice and DSL Tra

1005 -
1005 -    ..
1006 - Summary/Objective
1007 -
100701 - Follow up ref SDS 29 0000. ref SDS 27 0000.
100702 -
100703 - Dave Grant pager number shown in the record on 030528, ref SDS 25
100704 - 0001, per Dave's request on 030529. ref SDS 26 BP3G
100706 -  ..
100707 - Dave asked about stability of the DSL service?
100709 -  ..
100710 - Explained there were no occassions today when service was dropped.
100712 -  ..
100713 - Dave feels this is a good sign that the work he did on 030529,
100714 - ref SDS 26 0001, and earlier on 030527, ref SDS 24 QO3I, may have
100715 - improved the system.  He feels that subsequent reports of failure on
100716 - 030601 shows more work is needed. ref SDS 28 0001
100718 -  ..
100719 - Dave has still not received feedback on his questions about CRC
100720 - errors.  The management in his office feel further work should occur
100721 - with the department that works on inside support.
100722 -
100723 -      [On 030610 Kharl Tabasa inspected Dave's work and reported the
100724 -      outside connections are now properly configured. ref SDS 32 A35K
100726 -  ..
100727 - Dave said the group where he works doesn't understand why Tim Mislin,
100728 - who works on outside matters, was sent to do the work on 030512 that
100729 - involved inside solutions.
100731 -  ..
100732 - Dave asked to hear the report on the work that Tim Misslin did to
100733 - solve the prior problem with noise on the voice line. I read the
100734 - record for 020512 based on Tim's original input. ref SDS 22 KR76
100736 -  ..
100737 - Dave will coordinate with the inside staff to schedule a visit for
100738 - inspecting the telephone configuration next Monday on 030609 at 0900.
100739 -
100740 -      [On 020607 Miller Ocampo called and gave a problem ticket for
100741 -      working on inside service. ref SDS 30 0001
100742 -
100743 -      [On 030609 Dave called to coordinate meeting, ref SDS 31 RP9N,
100744 -      further work with Pac Bell showed the meeting Dave set up today
100745 -      was not actually scheduled by the inside technicians; ref SDS 31
100746 -      LP3S; discussion with the supervisor, Jeff Conner, resulted in
100747 -      scheduling a meeting after 1300, ref SDS 31 QP8Q, Dave arrived at
100748 -      1430 and advised of understandings he had with Jeff that the
100749 -      inside technician would meet him here at 1430, ref SDS 31 DC5R,
100750 -      however, inside technician did not show up; got a call from
100751 -      Miller Ocampo at 1617 and he set up another meeting with the Dave
100752 -      Grant and the inside technician for 030610 at 1000. ref SDS 31
100753 -      RE3N
100754 -
100755 -
100756 -
100757 -
100758 -
100759 -
100760 -
100761 -