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SUBJECTS
Com Metrics Best Practices Summary/Objective SDS Records Narrative Wr
Proactive Learning to Use SDS for Com Metrics Enables Good Management
8 Steps Com Metrics Proactive Learning Enables Good Management at Boe
Johnson, Gary Proactive Learning to Use SDS for Com Metrics Enables G
Secret SDS Only Knowledge Management Capabilty Requires Breakthrough
Advertise Spreading Word Wide as the Waters Posting 8 Steps on Wall a
Wide as the Waters Spread Word Visibility Explain SDS POIMS NWO Grow
3-layer Architecture Transitions from IT to Culture of Knowledge Usin
Promote Advertise Transformation 3-layer Architecture SDS Learn 8 Ste
Build Demand Grow Culture of Knowledge Communication Link Cite SDS PO
Visibility Explain SDS POIMS NWO Grow Culture of Knowledge through Em
SDS Learn 8 Steps for Com Metrics Enables Good Management

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3315 - Summary/Objective
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331601 - Follow up ref SDS 9 0000, ref SDS 6 0000
331602 -
331603 - Gary reported in a letter the other day having printed the eight (8)
331604 - steps to perform Com Metrics with SDS, as listed in POIMS. ref OF 5
331605 - 685K  Initially, it was not clear why this was done.  A follow up
331606 - letter explained the eight (8) steps are posted on the wall in his
331607 - office for a due diligence checklist and reminder to do the steps, and
331608 - secondly, it provides talking points when people stop by for a visit
331609 - for explaining a new way of working intelligently, as explained in
331610 - POIMS. ref OF 5 6649
331611 -
331612 -     [On 030708 Jerry Nord discusses need to enhance skills and
331613 -     practices of the Technical Advisor role at CSG using SDS for Com
331614 -     Metrics. ref SDS 11 N96N
331616 -  ..
331617 - Giving common visibility to the steps for using SDS aids learning
331618 - Communication Metrics, and, also, makes progress on the goal to spread
331619 - the word wide as the waters for transformation to a culture of
331620 - knowledge by referencing foundational documents, which was part of the
331621 - plan for implementing SDS, reported in the record on 020924.
331622 - ref SDS 4 0001
331624 -  ..
331625 - Submitted ref DIT 1 0001 to Gary saying....
331626 -
331627 -    1.  Glad to see effort to re-tool work practice by posting up on
331628 -        the wall of your office the eight (8) steps for using SDS,
331629 -        which are shown in the record on 001219. ref SDS 3 4W4L, This
331630 -        posting provides a continual reminder to perform Com Metrics
331631 -        that supports transformation to Knowledge Management, as
331632 -        related in your letter yesterday.
331634 -         ..
331635 -    2.  In the meeting with Pat Lincoln at SRI on 030527, ref SDS 8
331636 -        0I4O, Pat was familiar with the eight (8) steps for adding
331637 -        "intelligence" that converts information into knowledge.
331638 -        ref DIT 1 J76L  Even though he is understandably hesitatant
331639 -        about adopting the draft endorsement in the current form, due
331640 -        to concerns about how to use a "DKR," as related in his letter
331641 -        on 030520, ref SDS 7 OF4F, it seems clear that performing the
331642 -        action item to review the draft, set in a call on 030421,
331643 -        ref SDS 5 CQ3F, has helped educate about steps for performing
331644 -        Com Metrics.  This scope is fleshed out in Requirements of the
331645 -        report issued by the Corps of Engineers on 970328. ref DRP 2
331646 -        6375
331648 -         ..
331649 -    3.  The eight (8) steps summarize the overall Knowledge Management
331650 -        (KM) process of performing Communication Metrics. ref DIT 1
331651 -        I78M
331653 -         ..
331654 -    4.  During the meeting with Pat, we reviewed best practice that
331655 -        recognizes SDS provides an opportunity to use good management
331656 -        consistently by making the eight (8) steps for doing KM fast
331657 -        and easy. ref DIT 1 189G  Since Knowledge Managemente is hard
331658 -        work using conventional information technology, like meetings,
331659 -        calls, email, Powerpoint, etc, as related in research on
331660 -        000307, ref SDS 2 5182, using SDS to perform the eight (8)
331661 -        steps makes good management a lot more valuable in addition to
331662 -        being easier.
331664 -         ..
331665 -    5.  None-the-less, as related to Pat on 030527, capturing the
331666 -        record to invest intellectual capital takes time.  SDS presents
331667 -        an opportunity to create more "knowledge" on matters that are
331668 -        important within the time available.  Not every event requires
331669 -        doing all of the eight steps, nor all at once.  In the same way
331670 -        that writing skills provide an opportunity to write something
331671 -        down, or decide not to write anything on some matters, the
331672 -        eight (8) steps using SDS expand the opportunity of literacy by
331673 -        empowering people to capture a greater share of daily working
331674 -        information.  Thus, if there is not enough time at the moment
331675 -        to do all eight (8) steps, we get started by creating a record,
331676 -        and then expand on it when time permits in the same way that
331677 -        people innately review in their mind events that are important
331678 -        when situational awareness prompts deeper consideration.  This
331679 -        natural process is commonly called worrying, thinking, review,
331680 -        analysis, pondering, et al.  SDS provides a flexible structure
331681 -        for navigating back to particular records for externalizing
331682 -        thinking, review and pondering.  Rather than simply "worry,"
331683 -        SDS provides the environment for adding intelligence that
331684 -        creates knowledge to plan a solution through the power of the
331685 -        microcosm that strengthens command and control of the work, as
331686 -        set out in POIMS. ref OF 6 1113
331688 -         ..
331689 -    6.  The point of this letter is to clarify that not having enough
331690 -        time to do all eight (8) steps, which is almost always the case
331691 -        on the job, is not an excuse to forego doing any of the steps
331692 -        for which there is time.  As events unfold, past matters that
331693 -        seemed inconsequential, can be analyzed in greater detail to
331694 -        avoid the problem Morris cited on 921127. ref SDS 1 0674
331696 -         ..
331697 -    7.  So, hooray for posting the eight (8) steps on the wall at the
331698 -        office. ref DIT 1 UX6K
331700 -         ..
331701 -        That's one small step that launches a lifetime of learning and
331702 -        discovery for saving time and money. ref DIT 1 RW6L
331703 -
331704 -            [On 030617 Gary reviewed need for Com Manager to invest
331705 -            more time for using SDS to create the record needed for
331706 -            finding information when needed. ref SDS 10 VV9I
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