CONTACTS 
0201 - ATT Internet
020101 - Mr. Donald McKenzie
020103 - Technical Support
020104 - Description
0202 - Pacific Bell
020201 - Ms. Debbie NLN; Salesman
020202 - ...........pacbell.com
020203 - DSL Orders
020204 - Ms. Amy NLN; Supervisor
020205 - ...........pacbell.com
020206 - DSL Orders
020207 - Ms. Pearl NLN; Supervisor
020208 - ...........pacbell.com
020209 - DSL Orders

SUBJECTS
DSL NTS Enter Net 300 Pac Bell DSL Software
31190677 Connection Dropped Timeout While Trying to Connect 472 CRC E
Correct Configuration to Avoid Noise on 8948 During Voice and DSL Tra

1005 -
1005 -    ..
1006 - Summary/Objective
1007 -
100701 - Follow up ref SDS 24 0000. ref SDS 23 0000.
100702 -
100703 - Called Pacific Bell Technical Support for Dave Grant....
100704 -
100705 -                 925 213 0767 Pager
100707 -  ..
100708 - Dave Grant called yesterday ref SDS 24 MZ5L, and reported having made
100709 - repairs to outside wiring, which he expected would fix the problems,
100710 - ref SDS 24 M14Q  Today, we are getting the same problem of dropped
100711 - connections, and now timeouts trying to connect, that were reported on
100712 - 030525, ref SDS 23 CD5N, when Pac Bell reported finding 472 CRCs on
100713 - the DSL line. ref SDS 23 SI76
100715 -  ..
100716 - One thing noticed is the DSL ethernet light and the ACT and ENT lights
100717 - are flashing, even though we do not have a connection to the computer
100718 - and so nothing is being transmitted.
100719 -
100721 -  ..
1008 -
1009 -
1010 - 1924
1011 -
101101 - Dave called back.
101102 -
101103 - Advised Dave of continued problems with DSL line.
101105 -  ..
101106 - Dave was disappointed.  He hoped that the wiring change he made
101107 - yesterday solved the problem.  Tomorrow he plans to change a computer
101108 - circuit board to further address the problem.  He will call to do
101109 - some testing.
101110 -
101111 -     [On 030529 Dave called to report progress on repairs. ref SDS 25
101112 -     0001
101113 -
101114 -
101115 -
101116 -
101117 -
101118 -