THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: May 25, 2003 08:46 AM Sunday; Rod Welch

Blueprint for KM project SRI Aerospace company for combat discussed with Gary.

1...Summary/Objective
2...Archimedes Moved the World with a Place to Stand
3...SDS Advances Civilization with a Place to Think Remember Communicate
4...3-layer Architecture Offers Path for Deployment of Knowledge Mangement


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CONTACTS 

SUBJECTS
Aerospace company Com Metrics SDS Provide Model of Command and Control    Study
Endorse SDS Meeting Pat Lincoln Endorse SDS for Research Review Oppor
KM Blueprint for Progress  combat Proposal Endorse SDS for Research Rev
Improvement Hopeless Task at Aerospace company
Good Management Not Beyond Reach of Others Using SDS
Good Management Does Not Need Publishing Features in Word Overkill No
KM Express Mission of  combat

1309 -
1309 -    ..
1310 - Summary/Objective
1311 -
131101 - Follow up ref SDS 24 OF4F.
131102 -
131103 - Gary called yesterday afternoon, and we discussed idea of a joint
131104 - project between SRI and Aerospace company to develop a Blueprint for Progress in
131105 - Knowledge Management to publish the draft endorsement of SDS and Com
131106 - Metrics, ref OF 1 0001, based on strategy discussed on 030523.
131107 - ref SDS 28 RT7F
131109 -  ..
131110 - This would give Pat a chance to study SDS and Com Metrics in
131111 - sufficient measure to address concerns he raised in a letter on
131112 - 030520. ref SDS 24 OF4F
131114 -  ..
131115 - Since  combat is moving in the direction of KM, reported on 030515,
131116 - ref SDS 23 IJ5K, the research SRI has done beginning with Doug
131117 - Englbart's work in the 1960s, also, funded by military research, which
131118 - helped form a vision and concrete objectives, shown in Doug's writings
131119 - reviewed on 991222.....
131120 -
131121 -     New way of working.......................... ref SDS 2 3696
131122 -     ABC continual improvement................... ref SDS 2 3961
131123 -     Linking for knowledge repository............ ref SDS 2 1Z61
131124 -
131125 - ...together with subsequent experience on OHS/DKR when SRI reported
131126 - research showing other KM projects had failed, ref SDS 3 4877, and
131127 - subsequently the OHS/DKR team further reporting during a meeting at
131128 - SRI on 000324 000615 that there is not enough knowledge to develop
131129 - Knowledge Management. ref SDS 6 6271  This background positions SRI to
131130 - study prospects for  combat to succeed in current for objectives KM, as
131131 - further related in the draft endorsement. ref OF 1 ER8H
131133 -  ..
131134 - This background positions SRI to propose a study for the  combat project
131135 - on using KM for demonstrating that, while other efforts have failed,
131136 - shown by reporting in the draft endorsement, there is a window of
131137 - opportunity for success by studying what works. Over the past several
131138 - years, SRI has experience showing SDS enables Com Metrics that
131139 - accomplish a lot of the goals people have set for KM, e.g., augmenting
131140 - intelligence for better analysis, paperless office and uniform
131141 - addressability for better access, better organization with an
131142 - effective form of "meta data" using organic structure that enables
131143 - people to find anything, anytime, anywhere.  SRI's experience showing
131144 - SDS supports KM and has been reported on....
131146 -       ..
131147 -      Pat Lincoln meeting.................... 000725, ref SDS 7 0050
131148 -      Pat Lincoln telecon.................... 001017, ref SDS 8 VY4J
131149 -      SDS supported OHS/DKR for 10 months.... 001017, ref SDS 9 1575
131150 -      Doug Engelbart telecon................. 001027, ref SDS 10 XV6F
131151 -      Pat Lincoln letter..................... 010111, ref SDS 11 OE8H
131152 -      Pat Lincoln, Curt Carlson Meeting...... 010122, ref SDS 12 GM5F
131153 -      Nothing competes with SDS.............. 010122, ref SDS 12 5P6L
131154 -      Pat observed SDS demonstration......... 010517, ref SDS 13 KQ3G
131155 -      Doug Engelbart letter on SDS........... 011210, ref SDS 15 JL5I
131156 -      Pat reported SDS enables KM............ 020729, ref SDS 20 4K6G
131158 -  ..
131159 - SRI's experience showing SDS supports KM aligns with recent experience
131160 - at Aerospace company on the  combat project reported yesterday expanding Gary's role
131161 - using SDS at Aerospace company, ref SDS 27 96HE, following up prior report on
131162 - 030521. ref SDS 25 QX68
131163 -
131164 -      [On 030527 Gary received "validation" that SDS records improve
131165 -      understanding of Aerospace company staff. ref SDS 30 0001
131167 -  ..
131168 - Gary using SDS at Aerospace company has experience in software
131169 - engineering and programming that lines up with Doug's goal for
131170 - engineers to gain experience with Knowledge Mangement in order to
131171 - learn through doing and so create an engine of continual tool
131172 - improvement, reported at SRI on 000406. ref SDS 5 5078
131173 -
131174 -
131176 -  ..
131177 - Archimedes Moved the World with a Place to Stand
131178 - SDS Advances Civilization with a Place to Think Remember Communicate
131179 - 3-layer Architecture Offers Path for Deployment of Knowledge Mangement
131180 -
131181 - In the call yesterday, Gary commented that SDS provides a way to
131182 - improve the work of everyone, without having to convince anyone to do
131183 - anything differently.  Review on 030416 of Gary's record on 030413
131184 - shows transformation through discovery and learning from experience
131185 - using SDS that technology can augment intelligence. ref SDS 22 7P5F
131186 - Gary related yesterday how he has tried for years to help people use
131187 - good work practices by doing a better job using tools available from
131188 - Microsoft, IBM, Oracle, and others, but these efforts have not been
131189 - effective, as related in the record on...
131191 -       ..
131192 -   •  People clueless no interest improving... 011006, ref SDS 14 VF73
131193 -   •  Technology to improve management
131194 -      impossible to develop................... 011006, ref SDS 14 TC6O
131195 -   •  Improvement hopeless.................... 011006, ref SDS 14 G46I
131196 -   •  People not ready to improve............. 011214, ref SDS 16 WH6O
131197 -   •  Documentation continual disaster........ 011222, ref SDS 17 E77G
131198 -   •  Skeptical mistake can be reduced........ 011222, ref SDS 17 319L
131199 -   •  Commitment to learn to improve rare..... 011222, ref SDS 17 OC65
131200 -   •  Truth not valued by management.......... 011222, ref SDS 17 4H7I
131201 -   •  People ignore need to improve........... 020618, ref SDS 19 PQRW
131202 -   •  People won't try to improve by
131203 -      investing time to learn more than
131204 -      5% of features in Microsoft, so
131205 -      nobody cares enough to learn
131206 -   •  SDS for Knowledge Management............ 020217, ref SDS 18 0R6U
131207 -   •  Giving up because world does
131208 -   •  not beat path to door for the
131209 -      better mouse trap....................... 020217, ref SDS 18 VG4O
131210 -   •  Tools do not enable good management
131211 -      because people can choose to use
131212 -      good practices by applying Microsoft
131213 -      programs with greater diligence, and
131214 -      since this is not happening it shows
131215 -      that SDS cannot improve management
131216 -      and cannot change attitudes............. 020217, ref SDS 18 P64K
131218 -  ..
131219 - What could possibly transform this perspective into the report on
131220 - 030523 of someone getting asked for more support of good management?
131221 - ref SDS 27 GF52
131223 -  ..
131224 - Gary now seems to be experiencing improvement at Aerospace company similar to
131225 - what occurred at DNRC, PG&E and USACE, shown in the record on 011222.
131226 - ref SDS 17 OB68  This experience using SDS technology to improve the
131227 - work changes attitudes about the ability of technology to help people
131228 - use good work practices, as well as attitudes of people who now are
131229 - embracing the opportunity to use good management under the rule
131230 - reported on 011006 that a "little intelligence" goes a long way to
131231 - save time and money. ref SDS 14 W56K
131233 -  ..
131234 - Gary said today that gaining experience getting the SDS deliverable of
131235 - "knowledge," similar to an "intelligence" briefing like the President
131236 - receives from NSA, that people can use to guide daily work, which he
131237 - reported on 030521 is supported by personal briefing, ref SDS 25 QX68,
131238 - this creates demand for more of the same, illustrated by subsequent
131239 - request on 030523 for Gary to give more support for the Schedule and
131240 - Budget process. ref SDS 27 96HE
131241 -
131242 -     The Aerospace company story so far aligns with the record on 961101 where
131243 -     USACE reported that experience working with SDS records, revealed
131244 -     that SDS enables a new way of working that is a lot more helpful
131245 -     than people exptect from briefings and demonstrations. ref SDS 1
131246 -     8888
131248 -      ..
131249 -     Experience is the driving force of the 3-layer architecture that
131250 -     allows people to improve without changing current work practice,
131251 -     and in turn drives desire to experience the power of SDS directly,
131252 -     as developed on 020820. ref SDS 21 0001
131253 -
131255 -  ..
131256 - Archimedes is famous for observing that given a place to stand, he
131257 - could move the world.  Similarly....
131258 -
131259 -      1.  Given SDS for a place to think, remember and communicate,
131260 -          attitudes change about using technology for advancing
131261 -          civilization.
131263 -           ..
131264 -      2.  Given SDS records with relevant, timely knowledge for getting
131265 -          things done, attitudes change about using good management for
131266 -          saving time and money.
131267 -
131269 -  ..
131270 - This leads to the idea of SRI proposing to DARPA, Army and Aerospace company that
131271 - SRI and Aerospace company do a study on applying KM on  combat using SDS as a pilot
131272 - test on the  combat project, continuing Gary's work.
131273 -
131274 -
131275 -
131276 -
131277 -
131278 -
131280 -  ..
1313 -
1314 -
1315 - 0923
1316 -
131601 - Called Doug at home.
131602 -
131603 - Related Gary's hard work at Aerospace company reported on 030523, ref SDS 27 GF52,
131604 - seems to be making some progress on aspects of Doug's goals for ABC
131605 - improvement in handling daily working information, cited in Doug's
131606 - 1972 paper, which he asked people to review on 000327 for guidance on
131607 - developing the OHS/DKR effort. ref SDS 4 3971  Gary's efforts further
131608 - show progress on engaing software engineers in learning KM in order to
131609 - enable continual evolution of tools, illustrated by the discussion
131610 - yesterday. ref SDS 29 6Z6U
131612 -  ..
131613 - Doug was pleased by progress.  He noted that Knowledge Management is
131614 - not very well defined, and so has proven to be difficult for rallying
131615 - people to take action.  Doug related that slow progress the past month
131616 - has been discouraging; Doug seemed to indicate he has changed his
131617 - approach, maybe taking a break for awhile to assess things.
131619 -  ..
131620 - I explained Gary's strong support for Doug's work on Augment NLS, and
131621 - respect for Doug's contributions were important enabling factors for
131622 - current efforts to use SDS at Aerospace company.  It's only a very small step,
131623 - but is the first step in a long while to begin spreading the word wide
131624 - as the waters.
131626 -  ..
131627 - Pat Lincoln has been encouraging with support for SDS and Com Metrics
131628 - at SRI, per above. ref SDS 0 WK5I  Progress is slow at SRI because
131629 - transformation takes time to build a base of experience strong enough
131630 - to overcome ignorance, fear and denial.  Enabling people to gain
131631 - experience for learning that intelligence saves time and money is
131632 - difficult because fear of accountability resists improvement, noted by
131633 - Pat on 020521. ref SDS 26 KP45
131634 -
131635 -
131636 -
131637 -
131638 -
131639 -
1317 -