CONTACTS 
0201 - Boeing                                                                                                                                                             O-00000816 0505
020101 - Mr. Garold L. Johnson
020103 - Modeling and Simulation                                                                                                                                          O-00000816 0505

SUBJECTS
Record Capture Aids Understanding Report Concurrently Using Plan Perf
Organizational Memory Fast Easy SDS Has Firepower Rich Record of Expe
Gary Assigned to Capture Record of Technical Review Meetings Coming U
Opportunity Distribute SDS Record Improve Everybody's Memory on Techn
Com Manager Proposed Based on Success of Gary Distrubuting SDS Record
Aerospace company Gary Assigned to Capture Record of Technical Review M  tings C
Assigned Technical Exchange Meetings Create Record of Major Review an
Technical Exchange Meetings Gary Assigned to Create Record of Major R

2210 -
2210 -    ..
2211 - Summary/Objective
2212 -
221201 - Follow up ref SDS 30 0000. ref SDS 29 0000.
221202 -
221203 - Received voice mail from Gary on Thursday, 030403, saying that
221204 - technical review meetings will be held in about two (2) weeks on his
221205 - project at Aerospace company.  Gary has been asked to capture the record on these
221206 - meetings because people feel Gary has demonstrated in meetings and
221207 - other communications better memory than others, even though he has not
221208 - distributed SDS records he has been preparing. ref SDS 31 0001
221209 -
221210 -     [On 030406 called Gary about initiative with IBM. ref SDS 32 E53M
221212 -  ..
221213 - Attributing better memory in part to SDS seems to align with Morris'
221214 - comments on 940327 that better memory is a self-evident benefit of
221215 - SDS. ref SDS 1 J496  People sensing that Gary has better memory than
221216 - most, further aligns with the letter from District Counsel on 990303
221217 - reporting that "Rod has better memory than most." ref SDS 4 9499  In
221218 - particular, on 940327 Morris indicated difficulty remembering dates,
221219 - which is important to understand chronology of cause and effect.
221220 - ref SDS 1 J496  Creating SDS records that add dates to the story with
221221 - links to verify accuracy helps people recall dates, even without
221222 - looking at an SDS record, and this is evident during meetings.
221223 -
221224 -     [On 030523 Gary's use of SDS to manage action items while sitting
221225 -     in to represent the Requirements group on meetings for Schedule
221226 -     and Budget, conducted by CS staff, may had led to the change in
221227 -     his assignment to Schedule and Budgets. ref SDS 34 96HE
221229 -  ..
221230 - Gary ended the message saying he feels this express request for
221231 - communication support shows people experience tangible benefits of
221232 - SDS, which is one of the goals for using SDS on the Aerospace company project.
221233 - ref SDS 31 5K72  Another goal is to strengthen organizational memory
221234 - that lifts performance by everyone, even when someone doesn't have a
221235 - good personal memory, as related on 990303. ref SDS 4 YL67
221237 -  ..
221238 - Several possible opportunities emerge from Gary's report...
221239 -
221240 -    1.  SDS improves memory and access to the record for everyone.
221241 -
221242 -        Gary might visit with the person who asked him to create a
221243 -        record of coming meetings on technical review and explain that
221244 -        some of the memory he has demonstrated in prior meetings comes
221245 -        from eight (8) steps using SDS, reported on 001219. ref SDS 8
221246 -        FO5M
221248 -         ..
221249 -        Explain SDS work product makes capturing the record fast and
221250 -        easy, and the method of tying new information to the record of
221251 -        prior meetings, correspondence and other daily work helps
221252 -        people remember critical details a lot better.  Since people
221253 -        have noticed that this method has helped Gary's memory, then
221254 -        possibly getting work product prepared by Gary in SDS records
221255 -        can help others remember better, as well, and this would help
221256 -        progress on the project, as discussed with Intel on 970603.
221257 -        ref SDS 3 4528
221259 -         ..
221260 -        Explain SDS work product was used by the US Army Corps of
221261 -        Engineers and they reported favorable results, as shown by the
221262 -        executive summary. ref DRP 1 6172
221264 -         ..
221265 -        Offer to show SDS work product to illustrate how the record of
221266 -        meetings is segmented based on project objectives, contract
221267 -        requirements, WBS, CPM, budget and other control criteria.
221268 -        Explain that information in SDS is linked backward and forward
221269 -        in time showing chronology to understand cause and effect,
221270 -        which helps people remember and understand context.
221272 -         ..
221273 -        Examples using SDS for meeting notes are...
221274 -
221275 -           1.  USACE project meeting on 970328. ref SDS 2 0000
221277 -                ..
221278 -           2.  OHS/DKR work similar to Aerospace company illustrated by meeting at
221279 -               SRI on 000324. ref SDS 6 0000
221281 -         ..
221282 -    2.  Communication Metrics Enables Knowledge Management.
221283 -
221284 -        Action items in SDS records provide instant access to documents
221285 -        and history needed to expedite the work, and are linked to
221286 -        original sources so that people can understand context.  SDS
221287 -        enables aligning daily work with Federal Acquisition
221288 -        Regulations (FAR), contract and other requirements which govern
221289 -        Aerospace company's project, as shown in the record on 020504. ref SDS 9
221290 -        XV7L  Ability to demonstrate alignment with requirements and
221291 -        commitments facilitates payment and dispute resolution that
221292 -        reduce risk to the organiztion.
221294 -         ..
221295 -        Two (2) examples showing SDS identifies action items in context
221296 -        are illustrated by the record on 970328, ref SDS 2 AI, and on
221297 -        the OHS/DKR project reported on 000324. ref SDS 6 AI
221298 -
221299 -            [On 030406 submitted examples and instructions on how to
221300 -            distrubite SDS records via email. ref SDS 33 EF4K
221302 -         ..
221303 -        An example of an action item report for project review meetings
221304 -        on the OHS/DKR work at SRI is the record on 000920. ref SDS 7
221305 -        0001
221307 -         ..
221308 -    3.  SDS Records Distributed to Project Staff Improves Memory for
221309 -        Everyone that Makes Good Management Fast and Easy.
221310 -
221311 -            [On 030407 Gary plans to distribute SDS records to Aerospace company
221312 -            colleagues. ref SDS 33 IH6M
221314 -         ..
221315 -        Consideration might be given to distributing SDS work product,
221316 -        like the examples cited above, ref SDS 0 6F49, to use for the
221317 -        record of technical review meetings coming up.  This can help
221318 -        everybody remember better, like SDS is helping Gary.  SDS
221319 -        records can be issued under Gary's name, or under the name of
221320 -        the project manager, section or team leader, etc.
221322 -         ..
221323 -        SDS records can be issued using conventional printed media, or
221324 -        using online media that gives people direct and instant access
221325 -        to related sources.
221327 -         ..
221328 -    4.  Communication Manager for Organizatinoal Memory Saves Time and
221329 -        Money.
221331 -         ..
221332 -        SDS makes good management to create organizational memory fast
221333 -        and easy using eight (8) steps for applying SDS, as shown in
221334 -        the record on 001219. ref SDS 8 4W4L
221336 -         ..
221337 -        If Aerospace company feels the record created on the coming meeting is
221338 -        useful, then a decision will be needed about whether to assign
221339 -        Gary to doing this communication support work, which will
221340 -        necessarily reduce time for doing other tasks.  Alternatively,
221341 -        consideration can be given to adding a role for a Communication
221342 -        Manager to use SDS for capturing organizational memory, as
221343 -        discussed with Intel on 970603, ref SDS 3 4528, and applying
221344 -        the scope of services developed by USACE. ref DRP 1 4929
221346 -         ..
221347 -        Scope of services using SDS for Communication Metrics provides
221348 -        a live environment to evaluate a range of applications from
221349 -        someone using SDS full-time for Com Metrics, to using SDS
221350 -        directly for specific work, and for using work product only for
221351 -        organizational memory, within the meaning of a 3-layer
221352 -        architecture reviewed on 020820. ref SDS 10 0001  Using SDS
221353 -        within the framework of a 3-layer architecture might fit
221354 -        Aerospace company's contract objectives to research and develop capability
221355 -        to improve communication for command center operations.
221356 -
221357 -
221358 -
221359 -
221360 -
221361 -
221362 -
221363 -
221364 -
221365 -
221366 -
221367 -
221368 -
221369 -
221370 -
221371 -
221372 -
221373 -