CONTACTS 
0201 - Intel Corporation                            408 765 8080
020101 - Mr. Morris E. Jones; 408 545 9521
020102 - morris.jones@intel.com

SUBJECTS
Download Adaware and Installed
Advertisements Popup on the Computer Screen Download Adaware to Remov
Popup Advertisements on the Computer Screen Download Adaware to Remov
Adaware Virus Protection Against Popup Advertisements

0706 -
0706 -    ..
0707 - Summary/Objective
0708 -
070801 - Follow up
070802 -
070803 - For 6 months or so we have had advertisements poping onto the
070804 - computer screen while connected to the Internet.
070806 -  ..
070807 - This is an inconvenient nusiance that takes a second to delete from
070808 - the screen.  There is nothing evident that shows the source for these
070809 - advertisements.
070811 -  ..
070812 - Called Morris.
070814 -  ..
070815 - He said there is a program that can be downloaded from the Internet to
070816 - search the computer disk looking for hooks that enable these
070817 - advertisements to run.
070819 -  ..
070820 - A search in Google yielded a website that shows....
070821 -
070822 -                      ad-aware  version 5.83
070823 -
070824 -     http://download.com.com/3000-2094-10045910.html
070825 -
070826 - ...that shows the publisher is Lavasoft.
070827 -
070828 -      [On 030209 removed Adaware 5.83 and installed Adaware 6.0.
070829 -      ref SDS 2 KO59
070831 -  ..
070832 - Ad-aware is described as follows....
070833 -
070834 -    Adware is known by many names--spyware, trackware, or even Big
070835 -    Brotherware. While producers of adware claim its purpose is merely
070836 -    to collect information about Internet habits in order to deliver
070837 -    ads tailored to a surfer's interests, privacy advocates are
070838 -    concerned about the potential misuse of this data. Where does it
070839 -    come from? Most likely it was installed alongside that free
070840 -    software widget that you downloaded just last week, without you
070841 -    even noticing.
070843 -     ..
070844 -    Ad-aware identifies and removes these surreptitiously installed
070845 -    applications. Using updateable "reflists," which are sort of like
070846 -    antivirus DAT files, Ad-aware scours your system--including
070847 -    Registry and temporary Internet files--and looks for traces of
070848 -    recognized adware modules. When it's finished searching, it
070849 -    displays a list of what it found and lets you select the items
070850 -    you'd like to remove from your system. And when coupled with its
070851 -    companion program, RefUpdate, you're always assured of using the
070852 -    most comprehensive list of adware to search for. The main drawback
070853 -    is that some ad-supported programs, such as GoZilla Free, will no
070854 -    longer function if you remove their ad modules. If privacy is your
070855 -    main concern, Ad-aware will help keep you anonymous on the Web.
070856 -
070858 -  ..
070859 - Clicked on the button for "Download" and went to....
070860 -
070861 -
070862 -     http://download.com.com/3001-2094-10121984.html
070864 -  ..
070865 - There is a note that says....
070866 -
070867 -      If your download does not start, click here
070869 -  ..
070870 - Clicked on "here" and went to...
070871 -
070872 -     http://download.com.com/3002-2094-10121984.html?tag=dir
070874 -  ..
070875 - At this location was able to download the file and put it in...
070876 -
070877 -                   g: 00 adaware aaw.exe
070878 -
070879 -      [On 030209 removed Adaware 5.83 and installed Adaware 6.0.
070880 -      ref SDS 2 KO59
070882 -  ..
070883 - Ran aaw.exe and it asks where to install adaware.  Put it in....
070884 -
070885 -
070886 -                   h: 00 27
070887 -
070889 -  ..
070890 - Readme.txt has guidance for getting started. ref OF 1 0001
070892 -  ..
070893 - There is a Help file at....
070894 -
070895 -
070896 -                 h: 00 27 aawhelp.chm
070897 -
070899 -  ..
070900 - Welcome...
070901 -
070902 -   says to update the list of spyware components at...
070903 -
070904 -
070905 -                  http://www.lavasoftusa.com
070906 -
070908 -  ..
070909 - The adaware directory has a file...
070910 -
070911 -          h: 00 27 reffile.awr............. 70 KB   920616
070913 -  ..
070914 - Logged onto the website, but could not find anything that says to
070915 - download a reference file as called out in Help.
070917 -  ..
070918 - Sent an email asking for support on this.
070919 -
070920 -     [On 030208 investigated letter from Lavasoft. ref SDS 1 0001
070922 -  ..
070923 - Ran Adawre first on the computer in San Francisco, and it found 3
070924 - "components," which is the way Adaware describes resources for popup
070925 - advertisements.
070927 -  ..
070928 - A few days later in Condord, ran Adaware on c11 and it found about 30
070929 - components.
070930 -
070931 -     [On 030209 received and installed the version 6 of Adaware, and
070932 -     continued to get popup advertisements. ref SDS 2 W967
070933 -
070934 -     [On 030213 Adaware submitted instructions on configuring Microsoft
070935 -     Windows 2000 to avoid popups. ref SDS 3 0001
070936 -
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0710 -