CONTACTS 
0201 - Ram Electronics Industries, Inc.     888 726 2440
020101 - Mr. Thomas Steves
020102 - tom@ramelectronics.net
020103 - Sales Department
0202 - Exabyte Corporation                  800 392 2983 fax or 800...
020201 - Mr. Charles Mnln; Customer Rep  =Telephone
020202 - chasm@boulderpost.exabyte.com
020203 - Technical Support
020204 - Description

SUBJECTS
SCSI Cable for Exabyte Mammoth LT SE NARR Tape Drive Connected to Ada
Terminator for SCSI Bus Cable for Exabyte Mammoth LT SE NARR Tape Dri
Terminator SCSI Bus Cable
Backup 127 MB/Min with New Adaptec SCSI 19160 Controller Adapter 197
Incorrect Spec for Terminator by Exabyte for External Cable when Inte
Exabyte Tape Drive Backing Up at 123 MB/Min with Adaptec 19160 Contro
Exabyte Incorrect Terminator Spec for External Cable when Internal Ta
Terminator for SCSI Cable Incorrectly Specified by Exabyte for Extern
279596 Called Exabyte on Problem for 010403 re Tape #21

2611 -    ..
2612 - Summary/Objective
2613 -
261301 - Follow up ref SDS 6 0000, ref SDS 5 0000.
261302 -
261303 - Learned that the Exabyte manual specified an external termination for
261304 - an internal tape drive configuration.  Requested replacement from Ram
261305 - Electronics.  Exabyte reported internal "inline" terminator is
261306 - backordered and should be delivered on 010923.  Asked Exabyte about
261307 - pending issues.
261308 -
261309 -
261310 -
261311 -
261312 -
2614 -
2615 -
2616 - Progress
2617 -
261701 -  ..
261702 - Exabyte AMP 750381-1 Terminator for External Cable Connector
261703 - Exabyte Specification for Terminator Does Not Fit Exabyte Cable
261704 -
261705 - Follow up ref SDS 6 SX5F.
261706 -
261707 - Received ref DRT 1 0001 from Thomas at Ram Electronics responding to
261708 - the email sent yesterday, ref SDS 6 KU6H, which is attached to
261709 - Thomas' letter today. ref DRT 1 0002, and pertains to Ram Electronic's
261710 - invoice 0010123-IN dated 011015 which correlates to the order 2191511
261711 - in the Ram letter, ref DRP 4 0001, received on 011012. ref SDS 5 4A8M
261712 -
261713 - Thomas says....
261714 -
261715 -      An HD50 connector is about 1 3/8" wide, while 50 position SCSI
261716 -      cables with IDC50 connectors are about 2.5" wide. I believe you
261717 -      are trying to fit an HD50 terminator (which the AMP 750381-1 as
261718 -      well as the RAM APT-320030XL both are) on a IDC50 connector.
261719 -      ref DRT 1 RY8J
261720 -      ..
261721 -      ....Exabyte must specify the AMP 750381-1 for *external*
261722 -      drives, not for *internal* drives. The HD50 is an externally used
261723 -      connector only, while the IDC50 is used only internally. The
261724 -      terminator you would therefore need would be an active IDC50
261725 -      terminator since the drive is being used internally. Our part
261726 -      number for that would be M8570-ID50MA (IDC50 pin male , Active
261727 -      terminator). ref DRT 1 005R
261728 -
261729 -      You can either return the adapters for a complete refund, or
261730 -      replace them with the appropriate adapter, as you wish.
261731 -      ref DRT 1 HZ9L
261732 -
261733 - The manual we received from Exabyte says on page 8 the AMP 750381-1
261734 - terminator is for an internal SCSI cable, as reported on 000811.
261735 - ref SDS 2 JDKI
261736 -
261737 -  ..
261738 - Submitted ref DIT 1 0001 to Thomas at Ram Electronics responding to
261739 - his letter this morning, ref DRT 1 0001, and to Ram's invoice, per
261740 - above. ref SDS 0 F26M
261741 -
261742 -      Request purchasing 2 Ram part M8570-ID50MA (IDC50 pin male ,
261743 -      Active) terminators, in exchange for returning incorrect
261744 -      terminators. ref DIT 1 856M
261745 -
261746 -
261747 -
261748 -
261749 -
261750 -
2618 -
2619 -
2620 - 1104
2621 -
262101 -  ..
262102 - Exabyte Inline Terminator Backordered
262103 -
262104 - Received ref DRT 2 0001 from Charles at Exabyte, responding to the
262105 - letter, ref DIP 5 0001 submitted to Exabyte yesterday, asking about
262106 - pending issues. ref SDS 6 6X4F
262107 -
262108 -     1.  How to install 1.4" wide AMP 750381-1 terminator specified in
262109 -         Exabyte's manual on a 2.6" wide cable? ref SDS 6 6X4F
262110 -
262111 -     2.  Receiving email confirming discussion of scope to fix the
262112 -         Mammoth LT SE NARR tape drive so it performs to Exabyte specs,
262113 -         which Charles indicated needs updated Firmware which Exabyte
262114 -         is to supply on a tape cartridge. ref SDS 4 LR7K
262115 -
262116 -     3.  Getting updated driver from Microsoft for Adaptec 19160
262117 -         controller. ref SDS 4 OM4O
262118 -
262119 -     4.  Confirm instruction on 011011 to change BIOS for Adaptec 19160
262120 -         SCSI controler for Wide Negotiation from Yes to No.
262121 -         ref SDS 4 GL4J, as asked in the letter to Charles yesterday.
262122 -         ref DIP 5 UP8K
262123 -
262124 - Charles says in his letter....
262125 -
262126 -     I checked on your shipment.  We were temporarily out of stock on
262127 -     the terminator. I an told by our shipping department that your
262128 -     parts will ship today and you should receive them by Tuesday of
262129 -     next week. ref DRT 2 3R5N
262130 -
262131 - Scheduled receipt of terminator from Exabyte for 011023.
262132 -
262133 - Submitted ref DIT 2 0001 on incident 279596 responding to Charles'
262134 - letter this morning, and linked to this record for background, and
262135 - requesting support on additional pending issues. ref SDS 0 159H
262136 -
262137 -
262138 -
262139 -
262140 -
262141 -
262142 -
262143 -
262144 -
262145 -
262146 -