THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: September 27, 2001 01:51 PM Thursday; Rod Welch

Called Stewart Ng at Caltrans District 4 about Com Metrics.

1...Summary/Objective


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CONTACTS 
0201 - State of California
020101 - Department of Transportation
020102 - Mr. Iman Sallam, P.E.
020103 - Senior Transportation Engineer
020104 - Construction Program MS-44
020105 - Field Automation
0202 - State of California
020201 - Department of Transportation
020202 - Mr. Ross Chittenden
020203 - Chief Office of Project Management
020204 - Project Management Program, MS 28
020205 - Systems Implementation

SUBJECTS
Common Administration
Caltrans, Self-evident Cost Savings
Clear Concise Complete Communication
Demonstrate SDS, Communication Metrics
Sel -evident Cost Savings Intelligence on

1207 -
1207 -    ..
1208 - Summary/Objective
1209 -
120901 - Follow up ref SDS 19 0000, ref SDS 18 0000.
120902 -
120903 - Called Caltrans again about using Com Metrics....
120904 -
120908 -  ..
120909 - Talked to Stewart D. Ng.
120913 -  ..
120914 - Stewart is acting director of projects in District 4.  In December
120915 - Caltrans will assign a new director, and Stewart is competing for that
120916 - job.
120918 -  ..
120919 - We reviewed the history over the past 20 years, showing that there is
120920 - never a good time to improve management, until trouble strikes, as
120921 - occurred on 010911. ref SDS 21 0001
120923 -  ..
120924 - Stewart knows Ross Chittenden, and advised that Ross has a new
120925 - assignment.
120927 -  ..
120928 - We briefly reviewed prior discussions with Ross about his article on
120929 - improving project management published by PMI, reported on 970502.
120930 - ref SDS 1 6025
120931 -
120932 -     1.  On 970926 demonstrated SDS enables using good management
120933 -         consistently. ref SDS 2 8444
120935 -          ..
120936 -     2.  On 971104 Ross recommended that Caltrans try Com Metrics, but
120937 -         at that time senior staff were wary better management would
120938 -         increase accountability. ref SDS 3 1313
120940 -          ..
120941 -     3.  On 980908 Ross reported legislature increased requirements for
120942 -         accountability, which Com Metrics can support; but, Ross felt
120943 -         it wasn't the right time for improving management. ref SDS 6
120944 -         P96N
120946 -          ..
120947 -     4.  On 990413 Immam Salam called following up contacts with Ross,
120948 -         and asked about using Com Metrics at Caltrans. ref SDS 16 2330
120950 -          ..
120951 -     5.  On 990414 meeting demonstrated SDS strengthens Caltrans
120952 -         business systems; plans were made to pilot SDS for reducing
120953 -         paperwork and avoiding construction contract claims.
120954 -         ref SDS 17 7488
120956 -  ..
120957 - Stuart indicated that Com Metrics sounds like somthing he would like
120958 - to know more about as director of projects in District 4.  He feels
120959 - that since somone else may be selected in December as the director of
120960 - projects, discussions about improving Caltrans management should wait
120961 - until that assignment is final.
120962 -
120963 -      [On 030507 called Stuart to follow up. ref SDS 22 0001
120964 -
120965 -
120966 -
120967 -
120968 -
120969 -
120970 -
120971 -
120972 -
1210 -
Distribution. . . . See "CONTACTS"