CONTACTS 
0201 - Psinet, Inc.                         800 395 1056
020101 - Mr. Doug Thompson

SUBJECTS
Psinet Deploy SDS for Handicap Support
Handicap Support Needs Written History Explaining Scope of Websites
Intelligence Analysis Meaning Pictures Require Thousand Words Explain
POIMS, Art of Management...
Effective Sales Message, David Stanfield

1007 -    ..
1008 - Summary/Objective
1009 -
100901 - Follow up ref SDS 14 0001, ref SDS 12 0001.
100902 -
100903 - Doug Thompson advised he works for Psinet....
100904 -
100905 -
100906 -                     http://www.psinet.com/
100907 -
100908 -
100909 -
100910 - Open Source KM Capability for Assisting Handicap Use Internet
100911 -
100912 - Doug is calling about SDS records he encountered from a search on the
100913 - Internet for information on.....
100914 -
100915 -
100916 -                           open source KM
100917 -
100923 -
100924 - Doug did not identify the records he reviewed.  A search for Doug's
100925 - specification produces the following two records.....
100926 -
100927 -       •  000831, ref SDS 7 0001
100928 -       •  001224, ref SDS 9 0001
100929 -
100930 - ..
100931 - Psinet is involved in an initiative of some kind to develop
100932 - capability for assisting handicapped people in using the Internet.
100933 -
100934 - Doug indicated SDS may be able to support this work, based on having
100935 - reviewed POIMS and the SDS Typical Day Scenario, listed under Welch
100936 - publications....
100937 -
100938 -
100939 -              http://www.welchco.com/00601.HTM
100940 -
100941 -
100942 - Welch literature explains SDS helps add "intelligence" to daily
100943 - management, like the work Doug is doing today.  A telephone discussion
100944 - is aided by better "listening," reviewed on 890809. ref SDS 2 CJ9J
100945 -
100946 - Doug indicated having gathered that the target market for SDS is
100947 - helping people improve productivity of knowledge work.  He spoke
100948 - favorably of POIMS.
100953 -
100954 - Doug asked how SDS organizes the record?
100955 -
100956 - SDS uses organic subject structure, explained in POIMS. ref OF 1 1110
100957 - Background is in the record on 910221. ref SDS 3 RR5I  The design is
100958 - proprietary.
100959 -
100960 - Doug characterized this is as being like a "Dewey decimal" library
100961 - method, and asked about seeing screens or a demonstration?
100962 -
100963 - SDS records on the Internet are the main user input screen, like this
100964 - one.  The full SDS record environment that provides resource control
100965 - and manages subjects is redacted for presentation on the Internet.  We
100966 - considered doing a demonstration in Psinet's Sacramento office, or
100967 - here in San Francisco, if there is sufficient interest in SDS, as was
100968 - done for SRI on 010517. ref SDS 13 UN4L
100969 -
100970 - Doug was aware that SDS is a DOS program, discussed recently on
100971 - 010719. ref SDS 16 SQ9O  He asked if Windows XP will support SDS?
100972 -
100973 - We reviewed history of SDS on the Windows platform, including Windows
100974 - 2000.  SDS is running under Windows 2000 to create this record, as
100975 - reported on 010202. ref SDS 10 GE7H  Recent literature indicates
100976 - Windows XP largely follows Windows 2000 capability; for example the
100977 - following letter.....
100978 -
100979 -     http://www.zdnet.com/tlkbck/comment/22/0,7056,106733-726042,00.html
100980 -
100981 - ...indicates Windows XP follows the Windows 2000 model for supporting
100982 - DOS.
100983 -
100984 -
100985 -  ..
100986 - Visually Impaired Need Method to Capture and Retrieve History???
100987 -
100988 - I asked Doug how he expects SDS can help handicapped people use the
100989 - Internet?
100990 -
100991 - Doug seemed to explain something along the lines that handicapped
100992 - people need a means to enter a history, or "memory," of web pages they
100993 - visit, so they can later quickly understand scope and interest,
100994 - despite a visual handicap.  He feels SDS supports this requirement
100995 - based on examining SDS records on the Internet.
100996 -
100997 - I did not fully follow the explanation, e.g., if you cannot see well
100998 - enough to comprehend a web page, how can you see well enough to read
100999 - the history, as in this record?  Possibly, handicapped people can type
101000 - the history with the keyboard, and then the text can be read back by
101001 - an automated interpreter for the text, when needed later.  Not sure???
101002 -
101003 - I asked if handicapped people can use the keyboard?
101004 -
101005 - Doug noted that some people, who are visually impaired, though perhaps
101006 - not entirely blind, can use the keyboard to write explanations of web
101007 - pages, similar to the way SDS uses web pages to help people remember
101008 - meetings, calls, analysis, etc, in order to be prepared for doing
101009 - daily work, see POIMS. ref OF 1 09QC
101010 -
101011 - I explained that SDS is not an open source program.
101012 -
101013 -
101014 -  ..
101015 - OHS/DKR Open Source KM Project
101016 -
101017 - Doug Engelbart's group meeting at SRI is developing open source KM for
101018 - an OHS/DKR, as set out in Doug's Launch Plan, reported on 001017.
101019 - ref SDS 8 G3W8  More recently, on 010620 an SRI engineer, Lee Iverson,
101020 - introduced ideas for a NODAL system to support OHS/DKR. ref SDS 15
101021 - 0001
101022 -
101023 - Today, Doug Thompson cited specific regulatory requirements spur
101024 - demand in California for assisting the handicapped.  This aligns with
101025 - Cynthia Waddell's presentation to the OHS/DKR team at SRI on 000518.
101026 - ref SDS 6 3192  Earlier on 000406 Neal Scott explained ideas for the
101027 - OHS/DKR to assist handicapped people, possibly along the lines Doug
101028 - has in mind today. ref SDS 5 1980  On 010228 John Deneen related voice
101029 - recognition capability Neal has developed to assist the handicapped.
101030 - ref SDS 11 HQ6N
101031 - ..
101032 - Doug, also, mentioned that small, handheld devices, possibly,
101033 - wireless, can be used in some way with SDS.  He mentioned
101034 - "Blackberry."
101035 -
101036 - This may relate to voice recognition.  Doug understands voice
101037 - recognition software is about 95% accurate.
101038 -
101039 - On 991108 a friend at IBM suggested the idea of using wireless devices
101040 - for dictating SDS records.  This could be effective for people who
101041 - feel comfortable talking rather than writing.  It would be useful for
101042 - capturing the record in part while driving back from a meeting, and
101043 - then an admin person/Com Manager, can clean up the record. ref SDS 4
101044 - 7823
101045 -
101046 - This has possibilities to form enabling forces that grow demand for
101047 - KM, wireless and ISP servers.
101048 -
101049 - Doug indicated he is submitting a document on this matter, possibly a
101050 - proposal of some kind, to another party in connection with the
101051 - handicap initiative.
101052 -
101059 -
101060 -
101061 -
101062 -
101063 -
101064 -
101065 -
101066 -
101067 -
1011 -