CONTACTS 

SUBJECTS
Bureaucracy Resists Innovation Change Improvement Reward Uniformity
Dilemma Industry Doesn't Know How to Design KM
Disallusioned KM Too Difficult Giving Up Technology Cannot Improve M
Architecture KM Hard to Design, Not Understood
False Promises Computers Do Not Improve Management Productivity Requ
SDS Inquiry History Original Contact
KM Secret of SDS Gary Tried to Create Knowledge Tools based on work
SDS Inquiry by Boeing Consultant, Gary Johnson
Advocates for Change Circle Advocates
Alliances on Development
Bright Stars Desciples
Computers Not for Management Mainly Communication Talking Listening
Bumbling Solution Needed for Information Overload
Information Overload Management Imploding Needs SDS Collaboration
Dilemma Need Different from Market Demand
Market Growing for KM Development, But No Evidence of KM Use
Economy Decline Increases Need for Good Management Too Many People H
New Realities Information Overload Requires Operating System People
KM Personal Knowledge Key Criteria Not Collaboration Aligns with POI
SDS Inquiry Consulting with Boeing
Innovation Stifled by Big Organizations
Noise Information Overload Needs to be Processed to Identify "Signal
Peer Review on KM in POIMS, Jack Park, Doug Engelbart, Pat Lincoln
Core Capability KM Not Understood, Eric Armstrong
Industry Failed Produce KM Capability, Doesn't Understand KM, Needs
Stable KM Technology Improves Productivity Need Breakthrough SDS
Knowledge Not Understood, Eric Armstrong
KM Not Understood Secret of SDS
Zwiki Slow Progress Toward OHS/DKR Objectives
KM Hard to Understand Requires Experience for More than 20 Minutes
IBM's KM Project "Raven" Based on Lotus Notes Failed
Wordprocessing Not Effective File Format for KM
KM Text Effective File Format

3835 -
3835 -    ..
3836 - Summary/Objective
3837 -
383701 - Follow up ref SDS 76 0000, ref SDS 68 0000.
383702 -
383703 - Received ref DRT 1 0001 from Gary, responding to a letter which is
383704 - attached, ref DRT 1 0002, that was sent to Gary on 010716, ref SDS 76
383705 - 0001, and responded to his letter on 010408, ref DRP 3 0001, where he
383706 - proposes that technology for KM should begin with personal support.
383707 - ref SDS 68 FT4N
383709 -  ..
383710 - Gary has worked in software engineering and programming for 30 years,
383711 - beginning with data management, then information management and now
383712 - knowledge management. ref DRT 1 H95L
383713 -
383714 -    This aligns with Gary's web site reviewed on 010408. ref SDS 68
383715 -    A56J
383717 -  ..
383718 - Gary is not working with Lee Iverson, nor with Jack Park, nor with
383719 - anybody, ref DRT 1 H95L, responding to the letter, ref DRT 1 RE4I,
383720 - reported on 010716. ref SDS 76 V65K
383722 -  ..
383723 - Gary feels that most people are simply not trained or otherwise
383724 - equipped to make workable decisions that are in accord with reality.
383725 - ref DRT 1 NF6H
383727 -  ..
383728 - Gary has attempted several times to organize at least some of his
383729 - ideas.  The tools he has at hand have never been adequate.  The
383730 - closest I have come is the DOS based tools developed by Neil Larson
383731 - (MaxThink, etc.). ref DRT 1 RB7F
383732 -
383733 -      Reflects latent demand for better management.
383734 -
383735 -         [On 020213 reviewed Gary's background working on developing
383736 -         and using technology for knowledge work. ref SDS 79 O8SS
383738 -          ..
383739 -         [On 030407 Gary lists tools he is using for knowledge work
383740 -         besides SDS. ref SDS 83 234G
383742 -          ..
383743 -         [On 030126 set terms of agreement with Gary on using and
383744 -         collaborating to develop SDS based on understanding that SDS
383745 -         is a unique solution for KM that nobody else has been able to
383746 -         accomplish, per his letter today. ref SDS 81 EH64
383748 -  ..
383749 - He feels that tools for knowledge work are not likely to get better
383750 - soon, and that he will have to bootstrap whatever can be found to
383751 - organize his ideas. ref DRT 1 TE7J
383752 -
383753 -      This seems to align with experience at Intel that technology for
383754 -      improving daily management is difficult to develop, reported by
383755 -      Dave Vannier on 950927. ref SDS 4 7732
383757 -       ..
383758 -      On 000307 Knowledge Management is a lot of hard work using tools
383759 -      for information management that everybody likes. ref SDS 13 5182
383760 -      On 001126 OHS/DKR team lists steps for doing KM without usng SDS.
383761 -      ref SDS 38 4E3X  At that time, people were discouraged about not
383762 -      having the right tools. ref SDS 38 X8PW
383764 -       ..
383765 -      On 000315 contributor to OHS/DKR effort frustrated it has taken
383766 -      so long to implement Doug's ideas for using technology to improve
383767 -      knowledge work. ref SDS 14 1914
383768 -
383769 -          [On 030316 Gary explains SDS secret is integrating a critical
383770 -          mass of common capabilities. ref SDS 82 EV4N
383772 -           ..
383773 -          [On 030407 Gary lists tools he is using for knowledge work
383774 -          besides SDS. ref SDS 83 234G
383776 -       ..
383777 -      On 010111 Pat Lincoln at SRI worried that tools for collaboration
383778 -      will not get better soon. ref SDS 49 EF6M
383780 -       ..
383781 -      Aligns with anlaysis on 000425 showing that KM is a secret of
383782 -      SDS. ref SDS 20 0480  On 000503 "knowledge" is too difficult to
383783 -      understand, emotionally traumatic, to create KM. ref SDS 21 5033
383784 -      On 000615 OHS/DKR team made same point. ref SDS 23 6271
383786 -       ..
383787 -      IBM was unable to create better tools for knowledge work after
383788 -      spending $4B to get Lotus Notes and convert to Raven, reported on
383789 -      001130. ref SDS 40 F26K
383791 -       ..
383792 -      On 001221 Gary worried about slow progress on OHS/DKR project.
383793 -      ref SDS 46 0159
383795 -  ..
383796 - Gary wants a theory of knowledge that strengthens competence by
383797 - improving ability to think, remember and communicate, ref DRT 1 0058,
383798 - and mentions children, which may reflect a call for better education.
383799 - ref DRT 1 GR9I  This aligns with POIMS. ref OF 1 0367  Recent work on
383800 - 010614 explained how SDS improves education. ref SDS 72 2J5H
383802 -  ..
383803 - Gary notes that large organizations stifle innovation, ref DRT 1 008P,
383804 - which aligns with the article in Byte reviewed on 910418. ref SDS 3
383805 - MW8N  More recently, on 990527 Clay Christensen explains in his book
383806 - "The Innovator's Dilemma" why innovation is resisted in large, mature
383807 - organizations. ref SDS 7 4077  At that time, Morris cited strong
383808 - cultural forces that prevent improving management. ref SDS 7 1233
383809 -
383810 -     [On 011006 Gary worries that improving management is a hopeless
383811 -     task. ref SDS 77 EL5F
383813 -      ..
383814 -     [On 011006 letter to Gary explains SDS improves productivity in
383815 -     big organizations. ref SDS 77 W56K  Only challenge is helping big
383816 -     organizations recognize opportunity to improve. ref SDS 77 S74K
383818 -      ..
383819 -     [On 020131 Don Rumsfeld, Secretary of Defense, explains cultural
383820 -     forces that resist innovation in big organizations, and offers
383821 -     ideas to make progress. ref SDS 78 0001
383823 -      ..
383824 -     [On 020315 Gary explains challenges large organizations have
383825 -     managing projects. ref SDS 80 CP5K
383827 -      ..
383828 -     [On 060905 subject index sharing model for multi-level organic
383829 -     structure is a "hopeless task." ref SDS 84 HZ4O
383831 -  ..
383832 - Gary notes that a lot of people collaborating on a problem does not
383833 - bring a solution, until people begin working in the right direction.
383834 - ref DRT 1 0045  He says a major challenge is large scale collaboration
383835 - is separating the "signal" from noise.  POIMS correlates noise to the
383836 - risk of information overload that accelerates meaning drift which
383837 - makes....
383839 -  ..
383840 -            communication the biggest risk in enterprise
383841 -
383842 -
383843 - ...as explained in POIMS, ref OF 1 R69H, from original work on 960518.
383844 - ref SDS 5 3734  NWO further explains how error causes continual
383845 - bumbling in large organizations that is accelerated by email, calls
383846 - and meetings. ref OF 2 4077
383847 -
383848 -            [On 070904 Gary Johnson cites need for "testbed" software
383849 -            platform to experiment developing Knowledge Management
383850 -            support based on feedback from routine use for
383851 -            accomplishing daily work. ref SDS 85 DV4R
383853 -  ..
383854 - SDS uses "intelligence" to convert noise from a lot of information,
383855 - into useful knowledge. ref OF 1 VX7N  Controlling lower levels of
383856 - organic structure is SDS methodology for separating "noise" from
383857 - "signal." explained on 910221. ref SDS 2 RR5I and earlier on 890523.
383858 - ref SDS 1 SQ5L
383860 -  ..
383861 - Gary asks if SDS is proprietary, and whether he could SDS?
383863 -  ..
383864 - He notices that SDS supports cross coordination of information, which
383865 - he can't do easily now. ref DRT 1 IX4N
383867 -  ..
383869 -  ..
383870 - Submitted ref DIT 1 0001 notifying Gary that experience reported in
383871 - his letter, ref DRT 1 H95L, is a big asset for understanding KM
383872 - implemented by SDS, explained in POIMS.
383874 -  ..
383875 - Advise....
383876 -
383877 -     1.  SDS is proprietary, ref DIT 1 0K5O, responding to Gary's
383878 -         question in his letter. ref DRT 1 IX4N
383879 -
383880 -     2.  Alliance to advance SDS needed, ref DIT 1 004K, mention
383881 -         possible interest by SRI, ref DIT 1 0K5O, per letter to Pat
383882 -         Lincoln, ref DIP 4 0001, submitted on 010711. ref SDS 75 0001
383883 -         ..
383884 -         Gary's writing on 001220 showed good insights about KM
383885 -         starting at personal level, ref SDS 45 TQ4H, that could
383886 -         support alliance, ref DIT 1 5Z7J, based on POIMS. ref OF 1
383887 -         1850
383888 -
383889 -             [On 011006 Gary makes same point. ref SDS 77 XR4I
383890 -
383892 -  ..
383893 -     3.  SDS DOS program, ref DIT 1 TL8G, which aligns with Gary's
383894 -         report in his letter today that says the best program he has
383895 -         seen so far for KM is a DOS program, per above. ref SDS 0 GH7I
383897 -          ..
383898 -         Culture of Knowledge Integrates Time and Information
383899 -
383900 -         Goal is improving underlying building blocks of doing
383901 -         knowledge work.  We have the alphabet, ref OF 1 1299, and
383902 -         mathematics, which includes the concept of "time."  SDS
383903 -         provides a composite technology that integrates time with
383904 -         information, ref OF 1 1232, so there is a stronger baseline
383905 -         from which to do all other work. ref OF 1 6528  I am not
383906 -         really a computer guy, but with luck and good fortune I have
383907 -         patched something together that accomplishes this objective. I
383908 -         think of the alphabet and mathematics as public utilities, and
383909 -         so eventually SDS is a new utility that enables people to work
383910 -         from a much higher plan, which I characterize as "knowledge"
383911 -         rather the current plane, which is "information" supported by
383912 -         IT.  Therefore, it is convenient to think in terms of moving
383913 -         from IT to a culture of knowledge, ref DIT 1 TL8G, as
383914 -         explained in POIMS. ref OF 1 K84L
383915 -         ..
383916 -     4.  I am looking for people who are able and ready to
383917 -         contribute toward research needed for implementation of SDS
383918 -         that provides stability for useful technology.  Alphabet and
383919 -         mathematics have been stable, people need stability in
383920 -         knowledge tools in order to improve productivity.  The concept
383921 -         can be described by the idea that SDS makes the computer an
383922 -         "operating system for people and organizations," just as DOS,
383923 -         Windows and Unix are operating systems for computers.
383924 -         ref DIT 1 004K
383925 -
383926 -             [On 011006 Gary says he would like very much to develop a
383927 -             dialog that would lead to a productive path in KM.
383928 -             ref SDS 77 JQ6K
383929 -         ..
383930 -     5.  DOS places SDS at a more fundamental level, than what
383931 -         seems to be the "flavor of the month" technologies that come
383932 -         go. Doug pointed out in a brief discussion a month or so ago
383933 -         that SDS is susceptible to bumbling in Redmond that would
383934 -         evolve support away from DOS. ref SDS 71 WP5O  So, the
383935 -         question remains how to accomplish the need for stability?
383936 -         ref DIT 1 006K
383938 -          ..
383939 -     6.  SDS is very effective for saving time and money on complex
383940 -         work.  I want to monetize this capability. ref DIT 1 SD6I
383941 -         ..
383942 -     7.  If you have time, maybe we could talk by phone about
383943 -         your interests and how SDS might be able to contribute.  My
383944 -         number is 415 781 5700. ref DIT 1 00FL
383945 -
383946 -             [On 011006 Gary says he would like very much to develop a
383947 -             dialog that would lead to a productive path in KM.
383948 -             ref SDS 77 JQ6K
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3840 -