CONTACTS 
0201 - SRI International                    650 326 6200
020101 - Mr. Pat Lincoln; Director  =650 859 5454
020102 - Lincoln@csl.sri.com
020103 - Computer Science Laboratory
0202 - Defense Contract Management Agency   516 228 5000
020201 - Mr. Stuart Harrow
020202 - Manufacturing & Production Field Service Representative =516 228 5721
020203 - Contract Operations Field Support Mid-Atlantic

SUBJECTS
Vision, Customer Goals
DCMA SDS Endorsed for Supporting KM
Training SDS Cited as Issue

2605 -
2605 -    ..
2606 - Summary/Objective
2607 -
260701 - Follow up ref SDS 78 0000, ref SDS 77 0000.
260702 -
260703 - Received a copy of ref DRT 1 0001 submitted to Wayne Easter, HQ DCMA,
260704 - explaining plans to work with Judy John on a newsletter. Judy has
260705 - picked up the mantle of Knowledge Management.  Stuart did research on
260706 - the Internet, and discovered Welch has an unconventional approach to
260707 - Knowledge Management.
260709 -  ..
260710 - Stuart describes SDS as a system where everything a person writes is
260711 - inter-woven in a stream of cross-references.  He says that he can
260712 - train people to use this system, but that remains to be seen.
260713 - ref DRT 1 6F6K
260714 -
260715 -      SDS, also, strives to improve "listening" by expanding the role
260716 -      of literacy to capture a greater share of organizational memory
260717 -      from meetings, calls and ordinary analysis, pondering, or
260718 -      thinking through writing, explained in POIMS. ref OF 1 3742
260719 -
260720 -      Letter to Stuart mentions that Wayne Wetzel can comment on
260721 -      experience learning and training for SDS. ref DIT 1 3M7G
260723 -  ..
260724 - Stuart proposes SDS for a medium term solution (2-5 years) to collect
260725 - and index our collective knowledge. ref DRT 1 007P  He cites the
260726 - record for the telephone call on 010619 to demonstrate capability.
260727 - ref SDS 78 0001
260728 -
260729 -      [On 010712 called Stuart to follow up. ref SDS 79 0001
260730 -
260732 -  ..
2608 -
2609 -
2610 - 1317
2611 -
261101 - Called and talked to Stuart.
261102 -
261103 - Thanked Stuart for his letter to Wayne Easter, per above. ref SDS 0
261104 - 0001
261105 - ..
261106 - Stuart advised that Wayne follows Peter Drucker's work, and so
261107 - may find SDS interesting for implementing Drucker's ideas on analysis,
261108 - set out in the record on 931130, ref SDS 7 7911, and more recently on
261109 - 991025. ref SDS 44 0785
261110 -
261111 - Wayne Easter will be out of the office until 010705.
261112 -
261113 -     [On 010730 Stuart followed up. ref SDS 80 2N5K
261114 - ..
261115 - Stuart explained Field Service Representatives observe daily
261116 - work and review project history.  They notify Contracting Officers and
261117 - contractors about ideas to strengthen alignment of work practices with
261118 - requirements.  Stuart feels it might be helpful to link performance
261119 - reviews with specific regulations, and with project history to provide
261120 - context, as shown in Welch SDS records, per analysis on 010608,
261121 - ref SDS 73 3T8I, and later on 010619. ref SDS 78 GZ5F
261122 -
261123 - A lot of DCMA communication is confidential, and so infrastructure
261124 - would be needed for security to enable increased access for authorized
261125 - personnel using SDS.
261126 -
261127 -     [On 020504 review of FAR shows requirements for organizational
261128 -     memory that enable compliance with contract requirements, which
261129 -     only SDS can support. ref SDS 81 IY4I
261130 - ..
261131 - Stuart mentioned having noticed Welch work with SRI which was
261132 - cited in the record of our call on 010619. ref SDS 78 664M
261133 - ..
261134 - Stuart has not discussed SDS and Com Metrics with colleagues,
261135 - which revises planning on 010608. ref SDS 73 0001  He wants to get
261136 - Wayne's reaction before calling his boss about SDS, per planning on
261137 - 010619. ref SDS 78 QA4N
261138 -
261139 - Submitted ref DIT 1 0001 suggesting Stuart consider contacting Judy
261140 - John about SDS to support her efforts to promote KM, and possibly
261141 - joining Stuart in recommending to Wayne Easter consideration of SDS.
261142 -
261143 - Provided contact information on Wayne Wetzel at DNRC, ref DIT 1 3M7G,
261144 - for guidance on training, per Stuart's point in his letter to Wayne
261145 - Easter this morning. ref SDS 0 4R9N
261146 -
261147 -
261148 -
261149 -
261150 -
261151 -
261152 -
261153 -
261154 -
261155 -
261156 -